Veterinary Economics 1995: Vol 36 Index

7 Pages·1995·2.3 MB·English

Communicating with low-literacy clients, Nov., p. 16
BY SUBJECT Poor listeners could be at risk for malpractice
lawsuits, Dec., p. 16
Associate pay: Which compensation plan is right for
your practice? C. Wutchiett, CPA, March, p. 46
THE CLIENT CONNECTIONBY A formula for calculating partner pay, M. Opper-
Splish splash: Is grooming a bust or a blast? Dr. DR. SHAWN MESSONNIER man, CVPM, June, p. 32
G‘OrJhBoa .on mm.Dy,io !nt pgy.,:M 5yJ4 aA ne .m,lp olopok. y5ea0et s theex pfelcitpe dsi dme,e Dtro. trJe.a tF ietlhdesi,r SHeolnwle iendtgso , tyuOorcuntr . ,c lcipl.ei net1n 8tr se jescetrivoincse inbtyo ua n‘cyoesv,e’ rDiencg., tp.h ei18r Coprm.e pi5en4vn essat tiino nt heciro unsttasf!f , WeCl.W lu-tmchaineatgte, d CPpAr,a ctNiocve.s,
pets on demand!’ Dr. L. Randall, April, p. 82
This veterinarian adores her computer, Dr. B.
Doty, May, p. 44
‘How could I tell her that Patches wouldn’t be ‘Ideal’ clients have their say: What's important to Corporate competition: What you can learn from
coming home? Dr. G. Lewis, May, p. 74 them? M. Opperman, CVPM, and F. Wood, the optometrists’ success, F. Wood, CPA, Feb.,
‘I know what it’s like to be the client,’ Dr. D. CPA, Jan., p. 32 p. 44
Eldredge, June, p. 72 Building your practice one client at a time, Dr. M. Superstore competition? Answer the call! M.
‘I found myself in a battle for my economic life,’ Becker, Jan., p. 60 Opperman, CVPM, Feb., p. 47
Dr. TJ. Dunn, July, p. 86 Attracting clients for life: Aim higher than aver- Why do clients visit vaccine clinics? It’s fun, they
‘Lots of love to share . . . The rewaorf bdonsdin g age, Dr. M. Becker, Feb., p. 40 say, and cheap, May, p. 68
with your community,’ Dr. R. Kutter, 1995 No room for error! Preventing mistakes that cost ‘We can’t afford to lose the vaccine business,’ Dr.
grand prize winner, Aug., p. 30 you clients, Dr. M. Becker, March, p. 50 M. Becker, Oct., p. 62
‘A chart-busting idea for the staff turned this Are you listening to your clients? Find out with a Thriving in the shad ofst iff petition, Dr. D.
practice around!’ Dr. A. Marklin, Sept., p. 90 client survey, M. Nemeth, March, p. 58 McCurnin, Dec., p. 38
Tapping into technology: ‘What I learned surfin’ When it’s time to talk money, don’t hide from
the ‘net,’ Dr. E. Lundgren, Oct., p. 72 clients—communicate! Dr. M. Becker, April, p. Also see: Issues
Boarding, sweet boarding: ‘How we went from 44
headache to harmony,’ Dr. W. Brooks, Nov., p. Exceed your clients’ expectations with extras that
75 show you care, M. CVPM, April, p. 48
Listen and learn: A conversation with long-time This veterinarian adores her computer, Dr. B.
clients, April, p. 52 Doty, May, p. 44
Why do clients visit vaccine clinics? It’s fun, they
Before you raise your fees, consult your computer,
Young doctors: Build your nest egg now, Jan., p. 68 say, and cheap, May, p. 68 O. McCafferty, CPA, CVPM, Oct., p. 42
Where do associates fit in practice management? ‘How could I tell her that Patches wouldn’t be Tapping into technology: ‘What I learned surfin’
C. Wutchiett, CPA, Feb., p. 22 coming home?’ Dr. G. Lewis, May, p. 74 the ‘net,’ Dr. E. Lundgren, Oct., p. 72
Practice management: It’s not just for owners Tired of clients calling for information? Turn
anymore, D. Dooley, Feb., p. 30 them into appointments, Dr. M. Becker, June,
New associates: Finding your fit in the hospital p. 40
hierarchy, Dr. F. Baum, Feb., p. 34 ‘I know what it’s like to be the client,’ Dr. D.
Associate pay: Which compensation plan is right Eldredge, June, p. 72 Associates and owners: Document your agree-
for your practice? C. Wutchiett, CPA, March, p. To build an impressive team in your practice, ment, B. Josselson, Sept., p. 101
46 don’t forget your clients, S. Klooz, July, p. 56
Associates: How much should you pay for the Teaching clients to keep the lid on the cookie jar,
practice of your dreams? C. Wutchiett, CPA, R. Gants, July, p. 80
and M. McVey, April, p. 38 Speak the language of clients with special Top earners: How do they make their money? D.
Associates: Buying into a practice? Remember needs—and build your practice, Dr. D. Ovitsky Dooley, Sept., p. 30
these rules, C. Wutchiett, CPA, May, p. 52 and S. O’Brien, July, p. 88 Check out the top 20 percent: What accounts for
Associates and owners: Document your agree- Picture-perfect: A practice filled with your best their financial success? (sidebar), Dr. R. Clark,
ment, B. Josselson, Sept., p. 101 clients—and their ‘kids,’ Dr. M. Becker, Aug., p. Sept., p. 34
Should you hire a doctor or another staff mem- 44
Inside earnings: A look at the 1995 financial re-
ber? M. Opperman, CVPM, Oct., p. 66 Don’t let explosive clients disrupt your practice!
M. Opperman, CVPM, Sept., p. 76 port, VETERINARY ECONOMICS’ annual survey
Want to stand out from the crowd? Send your report, Sept., p. 38
BOB LEVOY’S SUCCESS FILE merry wishes in September, Dr. M. Becker, Want to boost earnings? Take some tips from
HEdoeFuweecs b,a. ,ttJ oea p n.d. e,c1a l4li p .e nwt1i6st h abloonugt- tiamnee,s thbeotridcer lipnreo ceedmuprleosy,- ‘CDooSDpceritp.not r.gH,, . Ewp.wi. ht8hoW 6h igwtriielellfe :y c,Ha erelN opv f.oy,ro upEr. l 8mc4lo i enwths enm ovIe' m ong,o nDer”. WhatCephPnpeAls ,ee s d Siewstpecot ul.so,lsr -iapmnn.ag g5 en0sae !ga ernOd.i ngMpscr,Ca acftbifecewerastr,y e, C.oC fP WAcu,ot mcpChaiVrePitMnt,g,
Take advantage of these golden PR opportunities, HE. Whiteley, Dec., p. 62 Sept., p. 56
March, p. 14
Also see: Practice Finances
Celebrate ‘Take Our Daughters to Work’ Day, COMMENTARY
April, p. 16
Are you showcasing the most impressive part of ‘Our staff's not afraid of the doctor’s wife,’ M. > NSE!
your hospital? May, p. 16 Bezner, CVPM, June, p. 28
Malpractice suits may be linked to a lack of com- For | in compassion, efficiency, ‘Take a Expenses: What’s left after the ride? VETERINARY
munication skills, June, p. 16 good look at the veterinarians,’ J. Mawk, MD, ECONOMICS’ annual survey report, Nov., p. 30
Before you train—recruit! July, p. 16 July, p. 26 Expense ratios: The ‘right’ numbers depend on
Client service: Know your mission, Aug., p. 18 ‘Just like crabs in a hamper,’ Dr. J. Case, Aug., p. your practice, O. McCafferty, CPA, CVPM,
Fun and games for people and pets, Sept., p. 16 28 Nov., p. 50
Morale slipping? Maybe it’s time to ask ‘The ‘If you don’t believe you're worth a fair price, why
Question,’ Oct., p. 16 should vour clients?’ Dr. P.R. Glick, Oct., p. 26 Also see: CompensPraactticie oFinna,nce s
80 VETERINARY ECONOMICS/DECEMBER 1995
Communicating with low-literacy clients, Nov., p. 16
BY SUBJECT Poor listeners could be at risk for malpractice
lawsuits, Dec., p. 16
Associate pay: Which compensation plan is right for
your practice? C. Wutchiett, CPA, March, p. 46
THE CLIENT CONNECTIONBY A formula for calculating partner pay, M. Opper-
Splish splash: Is grooming a bust or a blast? Dr. DR. SHAWN MESSONNIER man, CVPM, June, p. 32
G‘OrJhBoa .on mm.Dy,io !nt pgy.,:M 5yJ4 aA ne .m,lp olopok. y5ea0et s theex pfelcitpe dsi dme,e Dtro. trJe.a tF ietlhdesi,r SHeolnwle iendtgso , tyuOorcuntr . ,c lcipl.ei net1n 8tr se jescetrivoincse inbtyo ua n‘cyoesv,e’ rDiencg., tp.h ei18r Coprm.e pi5en4vn essat tiino nt heciro unsttasf!f , WeCl.W lu-tmchaineatgte, d CPpAr,a ctNiocve.s,
pets on demand!’ Dr. L. Randall, April, p. 82
This veterinarian adores her computer, Dr. B.
Doty, May, p. 44
‘How could I tell her that Patches wouldn’t be ‘Ideal’ clients have their say: What's important to Corporate competition: What you can learn from
coming home? Dr. G. Lewis, May, p. 74 them? M. Opperman, CVPM, and F. Wood, the optometrists’ success, F. Wood, CPA, Feb.,
‘I know what it’s like to be the client,’ Dr. D. CPA, Jan., p. 32 p. 44
Eldredge, June, p. 72 Building your practice one client at a time, Dr. M. Superstore competition? Answer the call! M.
‘I found myself in a battle for my economic life,’ Becker, Jan., p. 60 Opperman, CVPM, Feb., p. 47
Dr. TJ. Dunn, July, p. 86 Attracting clients for life: Aim higher than aver- Why do clients visit vaccine clinics? It’s fun, they
‘Lots of love to share . . . The rewaorf bdonsdin g age, Dr. M. Becker, Feb., p. 40 say, and cheap, May, p. 68
with your community,’ Dr. R. Kutter, 1995 No room for error! Preventing mistakes that cost ‘We can’t afford to lose the vaccine business,’ Dr.
grand prize winner, Aug., p. 30 you clients, Dr. M. Becker, March, p. 50 M. Becker, Oct., p. 62
‘A chart-busting idea for the staff turned this Are you listening to your clients? Find out with a Thriving in the shad ofst iff petition, Dr. D.
practice around!’ Dr. A. Marklin, Sept., p. 90 client survey, M. Nemeth, March, p. 58 McCurnin, Dec., p. 38
Tapping into technology: ‘What I learned surfin’ When it’s time to talk money, don’t hide from
the ‘net,’ Dr. E. Lundgren, Oct., p. 72 clients—communicate! Dr. M. Becker, April, p. Also see: Issues
Boarding, sweet boarding: ‘How we went from 44
headache to harmony,’ Dr. W. Brooks, Nov., p. Exceed your clients’ expectations with extras that
75 show you care, M. CVPM, April, p. 48
Listen and learn: A conversation with long-time This veterinarian adores her computer, Dr. B.
clients, April, p. 52 Doty, May, p. 44
Why do clients visit vaccine clinics? It’s fun, they
Before you raise your fees, consult your computer,
Young doctors: Build your nest egg now, Jan., p. 68 say, and cheap, May, p. 68 O. McCafferty, CPA, CVPM, Oct., p. 42
Where do associates fit in practice management? ‘How could I tell her that Patches wouldn’t be Tapping into technology: ‘What I learned surfin’
C. Wutchiett, CPA, Feb., p. 22 coming home?’ Dr. G. Lewis, May, p. 74 the ‘net,’ Dr. E. Lundgren, Oct., p. 72
Practice management: It’s not just for owners Tired of clients calling for information? Turn
anymore, D. Dooley, Feb., p. 30 them into appointments, Dr. M. Becker, June,
New associates: Finding your fit in the hospital p. 40
hierarchy, Dr. F. Baum, Feb., p. 34 ‘I know what it’s like to be the client,’ Dr. D.
Associate pay: Which compensation plan is right Eldredge, June, p. 72 Associates and owners: Document your agree-
for your practice? C. Wutchiett, CPA, March, p. To build an impressive team in your practice, ment, B. Josselson, Sept., p. 101
46 don’t forget your clients, S. Klooz, July, p. 56
Associates: How much should you pay for the Teaching clients to keep the lid on the cookie jar,
practice of your dreams? C. Wutchiett, CPA, R. Gants, July, p. 80
and M. McVey, April, p. 38 Speak the language of clients with special Top earners: How do they make their money? D.
Associates: Buying into a practice? Remember needs—and build your practice, Dr. D. Ovitsky Dooley, Sept., p. 30
these rules, C. Wutchiett, CPA, May, p. 52 and S. O’Brien, July, p. 88 Check out the top 20 percent: What accounts for
Associates and owners: Document your agree- Picture-perfect: A practice filled with your best their financial success? (sidebar), Dr. R. Clark,
ment, B. Josselson, Sept., p. 101 clients—and their ‘kids,’ Dr. M. Becker, Aug., p. Sept., p. 34
Should you hire a doctor or another staff mem- 44
Inside earnings: A look at the 1995 financial re-
ber? M. Opperman, CVPM, Oct., p. 66 Don’t let explosive clients disrupt your practice!
M. Opperman, CVPM, Sept., p. 76 port, VETERINARY ECONOMICS’ annual survey
Want to stand out from the crowd? Send your report, Sept., p. 38
BOB LEVOY’S SUCCESS FILE merry wishes in September, Dr. M. Becker, Want to boost earnings? Take some tips from
HEdoeFuweecs b,a. ,ttJ oea p n.d. e,c1a l4li p .e nwt1i6st h abloonugt- tiamnee,s thbeotridcer lipnreo ceedmuprleosy,- ‘CDooSDpceritp.not r.gH,, . Ewp.wi. ht8hoW 6h igwtriielellfe :y c,Ha erelN opv f.oy,ro upEr. l 8mc4lo i enwths enm ovIe' m ong,o nDer”. WhatCephPnpeAls ,ee s d Siewstpecot ul.so,lsr -iapmnn.ag g5 en0sae !ga ernOd.i ngMpscr,Ca acftbifecewerastr,y e, C.oC fP WAcu,ot mcpChaiVrePitMnt,g,
Take advantage of these golden PR opportunities, HE. Whiteley, Dec., p. 62 Sept., p. 56
March, p. 14
Also see: Practice Finances
Celebrate ‘Take Our Daughters to Work’ Day, COMMENTARY
April, p. 16
Are you showcasing the most impressive part of ‘Our staff's not afraid of the doctor’s wife,’ M. > NSE!
your hospital? May, p. 16 Bezner, CVPM, June, p. 28
Malpractice suits may be linked to a lack of com- For | in compassion, efficiency, ‘Take a Expenses: What’s left after the ride? VETERINARY
munication skills, June, p. 16 good look at the veterinarians,’ J. Mawk, MD, ECONOMICS’ annual survey report, Nov., p. 30
Before you train—recruit! July, p. 16 July, p. 26 Expense ratios: The ‘right’ numbers depend on
Client service: Know your mission, Aug., p. 18 ‘Just like crabs in a hamper,’ Dr. J. Case, Aug., p. your practice, O. McCafferty, CPA, CVPM,
Fun and games for people and pets, Sept., p. 16 28 Nov., p. 50
Morale slipping? Maybe it’s time to ask ‘The ‘If you don’t believe you're worth a fair price, why
Question,’ Oct., p. 16 should vour clients?’ Dr. P.R. Glick, Oct., p. 26 Also see: CompensPraactticie oFinna,nce s
80 VETERINARY ECONOMICS/DECEMBER 1995
This winning hospital stays in the fast lane with the cheapest way to go; Investment strategies
an innovative floor plan (Southwest Freeway for periods of rising interest rates
Animal Hospital & Emergency Center, Sugar June, p. 24: Reinvesting dividends grows invest-
Scope out your colleagues’ fees! VETERINARY ECO- Land, Texas), C. Ryckert, Dec., p. 68 ments without effort; What essentials should a
NOMICS’ annual survey report, Oct., p. 30 business insurance policy cover?; The little
Before you raise your fees, consult your computer, black line in the stock quotation provides a clue
O. McCafferty, CPA, CVPM, Oct., p. 42 to a stock’s future; Why October may be the
Growth without major fee increases? It’s possible! worst month to sell a stock
C. Wutchiett, CPA, Oct., p. 50 Aug.,p . 26: Consult plenty of advisors before you
Attention food animal doctors: Feeling treed by Designing a high-capacity dental suite in a prac- purchase an old house; All government bonds
your fees? Try these tips, T. Beery, Oct., p. 54 tice with little room to spare, M. Hafen, AIA, aren't super-safe like Treasuries; Which fund
Feb., p. 64 should you choose: No-load or closed-end?; Who
gets the dividend when stock is sold after the
dividend payment date?
Sept.,p . 26: Moving a creditb-alcanacer tdo a
Worry, anger, and fear: Energy-busters that cost Corporate competition: What you can learn from new card with a lower interest rate; The tax
you $2 a minute, D. Dooley, March food animal the optometrists’ success, F. Wood, CPA, Feb., consequences of trading down when selling a
section, p. 2 p. 44 house; Issuing dividends to shareholders of an
The rules for deducting a practice vehicle, W. Superstore competition? Answer the call! M. S-corporation; How much cash should you set
Roll, CPA, March food animal section, p. 6 Opperman, CVPM, Feb., p. 47 aside for meeting an emergency?
Past-due accounts got you down? Try these ideas, To make the most of your staff—and boost prof- Oct., p. 24: Protyouer ficnantciali innformgati on
C. Brown, Aug. food animal section, p. 1 its—do as the dentists do, F. Wood, CPA, from electronic snoopers; How you can shop for
Food Animal Practice Tips, Aug. food animal sec- March, p. 65 the best deal on a mortgage; Thinking of bor-
tion, p. 8: Replacing an answering service with Adversity or opportunity: Which do you see? O. rowing? Ask yourself these four questions first;
client service, Dr. C. Woodburn; Promote your McCafferty, CPA, CVPM, April, p. 30 A weak dollar may mean that you'll pay more
practice with a brochure, C. Brown; Mail-order Avoid costly lawsuits for sexual harassment, P. for your trip abroad; Figuring how much in-
competition? Offer a drug discount, Dr. G. Perry, April, p. 86 come you'll need when you retire; A generation-
Batenhorst Why do clients visit vaccine clinics? It’s fun, they skipping trust allows you to transfer up to $1
Attention food animal doctors: Feeling treed by say, and cheap, May, p. 68 million tax-free
your fees? Try these tips, T. Beery, Oct., p. 54 If you don’t believe you're worth a fair price, why Nov., p. 26: Dollar cost averareqguiiresn dgisc i-
should your clients? Dr. P.R. Glick, Oct., p. 26 pline for long-time investing; What to expect
We can’t afford to lose the vaccine business,’ Dr. when switching to a new broker; A skeptical in-
HOSPITAL DESIGN, M. Becker, Oct., p. 62 vestor questions bank’s stand on IRA rollovers;
COMPETITION Corporate practice: The changing face of veteri- Taxpayer seeks relief after auditor’s arbitrary
nary medicine, J. Lofflin, Dec., p. 26 tax assessment; An alternative to naming
Strategic planning pays off for first-time practice Which will you choose: To stagnate or soar?, Dr. young children as beneficiaries; Replacement-
owners (Harden Ranch Veterinary Hospital, M. Becker, Dec., p. 42 cost insurance pays all rebuilding costs; How to
Salinas, Calif.),C. Chapman, Jan., p. 74 find out about a financial advisor’s disciplinary
Winning design provides creature comforts (Sun Also see: Personal Growth record
Valley Animal Center, Ketchum, Idaho), C.
Chapman, Feb., p. 88
Designed from all angles: Introducing the 1995
Hospital of the Year (Brown Animal Hospital, Building your practice one client at a time, Dr. M. A formula for calculating partner pay, M.
South Burlington, Vt.); article includes statis- Becker, Jan., p. 60 Opperman, CVPM, June, p. 32
tics on the 1995 design competition entries, C. ‘I started a spay/neuter clinic that worked, Dr. R. Hold a shareholders’ retreat—and watch your
Chapman, March, p. 26 Neunzig, Jan., p. 84 practice take off, O. McCafferty, CPA, CVPM,
‘Landmark’ hospital wins first runner-up Attracting clients for life: Aim higher than aver- and Dr. M. Heinke, CPA, CVPM, Aug., p. 65
(Saddleback Animal Care Center, Lake Forest, age, Dr. M. Becker, Feb., p. 40
Calif.), C. Chapman, April, p. 100 Making a case for dentistry begins with your con-
Merit award feels sweeter second time around viction, R. Gants, Feb., p. 54
(Main Street Veterinary Hospital, Flower Exceed your clients’ expectations with extras that Focus on fulfillment, Part 1: How to shape your
Mound, Texas), C. Chapman, May, p. 86 show you care, M. Opperman, CVPM, April, p. life by defining your purpose, Dr. W.B. Swift,
Perseverance pays off for this solo doctor (North 48 Sept., p. 62
Collier Animal Clinic, Naples, Fla.), C. Chap- Why market nutrition in your practice? Why not! ‘Focus on fulfillment, Part 2: How to balance your
Dr. M. Becker, July, p. 76 life, Dr. W.B. Swift, Oct., p. 59
man, June, p. 74 Target your marketing—and aim to earn! M. Stop making excuses! Take charge of finding your
An old motel gets a facelift—and a new calling Opperman, CVPM, Aug., p. 42 own happiness, M. Opperman, CVPM, Dec., p.
(County Animal Hospital, Mason, Ohio), C. Snappy vaccine reminders catch the eye—and the 60
Chapman, July, p. 92 visit, Dr. M. Becker, Nov., p. 88
Merit award winner is just a kid at heart
(Clocktower Animal Hospital, Herndon, Va.), C.
Chapman, Aug., p. 70
Decide now how to tap your pension, M.
A ‘whale of an addition’ captures design honors Goldberg, JD, Jan., p. 64
(Bienville Animal Medical Center, Ocean Jan., p. 21: Is it a good idea to buy life insurance Young doctors: Build your nest egg now, Jan., p.
Springs, Miss.), C. Chapman, Sept., p. 94 through a pension plan?; Why taking physical 68
A former farmhouse serves double duty with possession of securities may not be in your Top tips for avoiding a hassle at tax time, J.
country charm (Countryside Animal Hospital, favor; Stock trusts may not be a low-risk way to Block, LLM (Tax), Feb., p. 82
Ft. Collins, Colo.), C. Chapman, Oct., p. 84 diversify in the market Watch out for these top 10 money mistakes, Dr.
Highway development paves the way to an April, p. 26: Where can this associate put money J. Slaughter, April, p. 108
award-winning design (Balcones Animal Hos- if her husband has a military pension?; The truth about 8 estate-planning myths, M.N.
pital, Austin, Texas), C.C hapman, Nov., p. 92 Mortgage life insurance: Convenient, but not Dupont, June, p. 68 >»
VETERINARY ECONOMICS/DECEMBER 1995 81
Money-market funds: Not so safe anymore, D. seling, Dr. V. Tynes, June, p. 64 records if the owner decides to sell?; Will my
Del Prete, July, p. 100 Speak the language of clients with special new piece of equipment be profitable?
Social security taxes: New rules for household needs—and build your practice, Dr. D. Ovitsky April, p. 24: When the real estate becomes more
help, J. Block, LLM (Tax), Sept., p. 82 and S. O’Brien, July, p. 88 valuable than the practice; How much does it
Do your heirs a favor and spell out your last Lots of love to share . . . The rewards of bonding cost to produce a monthly billing statement?;
wishes, J. Block, LLM (Tax), Nov., p. 78 with your community, Dr. R. Kutter, Aug., p. 30 Does the ADA prohibit firing an employee with
Snappy vaccine reminders catch the eye—and the a drinking problem?
isit, Dr. M. Becker, Nov., p. 88
Also see: Taxes May, p. 24: The consequences if the IRS rules
you're not an independent contractor; When
does an emergency phone consultation become
legally binding?
Leverage and empower your staff for profit, M. Associates: How much should you pay for the June, p. 20: This doctor’s divorce calls for valu-
, CVPM, March, p. 68 practice of your dreams? C. Wutchiett, CPA, ing practice goodwill; Options for a house-call
‘Oh my! My employees expected me to treat their and M. MeVey, April, p. 38 practitioner who wants to sell his client
pets on demand!’ Dr. L. Randall, April, p. 82 For success, watch your numbers with a ‘vital records; The preferred method to finance a
Stop! A guide to resolving staff conflict, Dr. G. statistics book,’ Dr. R. Wilbanks, March, p. 84 partner's buyout with insurance; Handling dis-
Burns, May, p. 28 Is your practice healthy? Your financial state- ruptive children without offending their par-
Staff conflict: Know when to referee—and when ment provides the clues, D. Dooley, Nov., p. 44 ents; Job-swapping promotes cross-training, co-
to save your breath, D. Dooley, May, p. 32 Watch your step! Buying or selling a clinic takes worker appreciation
Moody employees? They may be frightened (side- fancy footwork, B. Josselson, Dec., p. 56 July, p. 22: What's included in the average client
bar), Dr. J. Antelyes, May, p. 34 transaction?; When it’s time to switch from
Believe it or not—conflict isn’t all bad, Dr. M. Also see: Compensation, Earnings, Expenses, mixed animal to small animal practice; Should
Becker, May, p. 37 Fees receptionists be allowed to stretch the practice’s
We're outta here! Staff retreats build trust, en- credit policy?; Accommodating non-English-
hance teamwork, M. Opperman, CVPM, May, speaking clients in the practice; Conducting
p. 81 client surveys by phone: To record or not to
Looking for relief? Don’t hire trouble! Dr. D. Get a new perspective in 1995: Exercise your record?; What to do when clients forget to sign
Thomas, May, p. 97 mind! M. Mayfield, Jan., p. 26 their checks
Staff grumbling? They need to know you'll hear Where do associates fit in practice management? Aug., p. 24: These consultants recommend a
them out—and take action, L. Grensing- C. Wutchiett, CPA, Feb., p. 22 three-step reminder system; Financial arrange-
Pophal, June, p. 54 Practice management: It’s not just for owners ments when a specialist rents space in your
Customize your training to maximize your staff, anymore, D. Dooley, Feb., p. 30 practice
D. Dooley, July, p. 32 New associates: Finding your fit in the hospital Sept., p. 22: Leasing your practice to another vet-
Success stories: A look at training strategies in hierarchy, Dr. F. Baum, Feb., p. 34 erinarian? Negotiate terms carefully; Proceed
action, R. Gants, July, p. 36 Corporate competition: What you can learn from cautiously before offering clients vaccination
No time for training? Try these 10 tips, C. the optometrists’ success, F. Wood, CPA, Feb., warranties; A win-win solution for a doctor
Morgan, July, p. 46 p. 44 near retirement and an associate eager to buy
Develop your staff with a phase-training pro- Superstore competition? Answer the call! M. Oct., p. 22: A partner’s pregnancy leads to ques-
gram, M. Opperman, CVPM, July, p. 50 Opperman, CVPM, Feb., p. 47 tions about compensation and benefits; The tax
How to discipline your staff—and not get sued, To make the most of your staff—and boost prof- consequences of buying into a practice with be-
T.H. Williams, JD, Aug., p. 58 its—do as the dentists do, F. Wood, CPA, fore-tax dollars; Should you reward good em-
‘A chart-busting idea for the staff turned this March, p. 65 ployee performance with a paid day off?
practice around!’ Dr. A. Marklin, Sept., p. 90 For success, watch your numbers with a ‘vital Nov., p. 24: Can ‘old’ clients learn to accept ‘new
Should you hire a doctor or another staff mem- statistics book,’ Dr. R.D. Wilbanks, March, p. 84 standards of quality and price?; What deter-
ber? M. Opperman, CVPM, Oct., p. 66 Fill your appointment schedule profitably— mines a relief veterinarian’s employment sta-
Are you making the most of your support staff? throughout the day, Dr. J. Wilson, JD, March, tus?; Should practices conduct exit interviews
(sidebar), Dr. D. McCurnin, Oct., p 69 p. 96 when staff members leave?; Tempting employ-
Easing the transition: How to make a new man- We're outta here! Staff retreats build trust, en- ees to steal to test their trustworthiness;
ager part of the team, M. Opperman, CVPM, hance teamwork, M. Opperman, CVPM, May, What’s the best way to respond to a client’s
Nov., p. 60 p. 81 complaints?; Should a staff member run the
Keys to unlocking your sales rep’s potential, S. practice while doctors look for a new manager?
Also see: Associates Polk, Aug., p. 50 Dec., p. 22: Calculating a fair rent when a tenant
Growth without major fee increases? It’s possible! holds an option to buy; Taking time off to travel:
C. Wutchiett, CPA, Oct., p. 50 Finding a doctor to fill in during your absence
Boarding, sweet boarding: ‘How we went from
headache to harmony,’ Dr. W.C. Brooks, Nov.,
Splish splash: Is grooming a bust or a blast? Dr.
B. Doty, Jan., p. 50 p. 75
Turning grooming pains into opportunities (side- Jan., p. 16: Who's behind the résumé? K. Roy;
bar), Dr. J. Emerson, Jan., p. 52 Also see: Client Relations, Personnel, Prac- Cultivating referrals—from DVMs, B. Levoy;
Grooming: A look at the flip side, Dr. J. Fields, tice Finances Boost your mind power; A mobile update .. .
Jan., p. 54 Feb., p. 14: An associate dreams big, Dr. S.
‘I started a spay/neuter clinic that worked,’ Dr. R. Rademaker; Stop being your own worst enemy!
Neunzig, Jan., p. 84 Dr. D. Donahue
Making a case for dentistry begins with your con-
March, p. 14: Are you trashing your staff's
viction, R. Gants, Feb., p. 54
Fill your appointment schedule profitably— Jan., p. 22: Taking action when a colleague ex- ideas?; The happiest place on earth, Dr. W.R.
throughout the day, Dr. J. Wilson, JD, March, hibits unethical behavior; When considering a Hoge
. 96 new site, you need more than traffic-count data April, p. 16: Tailor your schedule to suit your
Educating clients about fleas: Your competence Feb., p. 20: Do trimmed hours affect which com- staff, Dr. L. Stogdale; How would your clients
gains their compliance, R. Gants, April, p. 68 pensation formula this doctor follows?; How to grade you? Dr. J. Roshar
This veterinarian adores her computer, Dr. B. set a price for the drugs you dispense; Boost May, p. 16: How to stay on top of your reading
Doty, May, p. 44 benefits instead of salaries to keep costs down stack, Dr. W. Brooks; Lost pets? Find their
This doctor says it’s time to offer behavior coun- March, p. 22: Do I have any claim to client owners with ease, T. Felmlee; Collect your fair
82 VETERINARY ECONOMICS/DECEMBER 1995
share, L. Grensing-Pophal; How to retain what Get back to the basics! May,p . 17
you learn—longer, Dr. W. Brooks Fill in the blankJusne!, p. 17
June, p. 16: Want to grow your practice? Put Stash your cash, July, p. 17
your staff to the test, Dr. P. Raclyn; Irate Looking for relief? Don’t hire trouble! Dr. D.W. Eenie, Meenie, Miney, Mo . . . Who to hire? (Do
clients? Here’s how to respond, A. i Thomas, May, p. 97 you know?), Aug., p. 20
July, p. 16: Are your phone skills in good shape? Are some of your charges falling through the
C. Jevring, B Vet Med, MRCVS; Write it out, cracks? Sept., p. 17
Dr. T.H. Pirzada; The buzz on phone skills; Want to increase your income? Start with your
How much can you say? (reference checkers); Alliance, July reflection, Oct., p. 17
Playing the name game Opening the door to teamwork, D. Dooley, p. 1 Avoid the victim trap, Nov., p. 17
Aug., p. 18: When Rex isn’t coming back: Helping Salute, September Trying to predict how much your clients can pay?
your clients cope, Dr. J. Poland; Make the most Why vetermeidicinne amartteyrs, J. Lofflinp,. 2 Dec., p. 17
of vet groups, K. Roy Keynote celebrates the human-animal bond,
Sept., p. 16: Chronically absent employees? D.L. Meyer, p. 10
BY AUTHOR
Here’s help; Offer a special thank you, Dr. T.J. Meet the veterinary super-heroes, S. Polk, p. 14
Dunn; Postcards: Just stick it, Dr. J. Randolph; You've come a long way, Doc, E. Walterscheid,
Finding your dental base, S. Klooz; Make a p. 18 Antelyes, Dr. Jacob:
note! (unhappy customers spread the word) FirstLine, November (premier issue) Moody employees? They may be frightened
Oct., p. 16: This newsletter keeps the staff in- How clients choose clinics: They’re looking at (sidebar), May, p. 34
formed, J. DiGiacomo; Booking the follow-up on you! S.L. Polk, p. 14 Battersby, Mark E.:
the same day, M. Burke; Can you really afford Reach out to a grieving client: The art of giving You can fight city hall for major savings on
sloppy penmanship?; Visualize your way to a love and care, J. Lofflin, p. 18 your property taxes, June, p. 60
new, powerful you Warning! Explosive conversation ahead, Dr. Baum, Dr. Frederick W.:
Nov., p. 16: No bones about it! (referrals), Dr. B. W.B. Swift, p. 26 New associates: Finding your fit in the hospital
Doty; Plaster your successes on a ‘victory wall’; Behavior services help frazzled clients—and hierarchy, Feb., p. 34
The art of apologizing; Phone skills: What’s the save pets’ lives, D.L. Meyer, p. 30 Becker, Dr. Marty:
hold-up?; ‘Just stick it’ tip a success The care and feeding of a veterinarian (staff Building your practice one client at a time,
Dec., p. 16: Off to school: Marketing beyond your relations), D. Dooley, p. 34 Jan., p. 60
clinic walls, Dr. D. Shaw; Give something back They're looking to you to solve the time crunch! Attracting clients for life: Aim higher than av-
to your community this holiday; A verbal ‘pat (office management), M. Opperman, erage, Feb., p. 40
on the back’ does wonders for morale CVPM, p. 38 No room for error! Preventing the mistakes
FrontRunner: Debi Fischer, Woodland Animal
that cost you clients, March, p. 50
Hospital in Tulsa, Okla., K.H awes, p. 42
When it’s time to talk money, don’t hide from
clients—communicate! April, p. 44
Solo practitioner ignites Practice of Excellence TAXES Believe it or not—conflict isn’t all bad, May, p.
(Windsor Veterinary Clinic, Windsor, Colo.), J. 37
Lofflin, Jan., p. 38 Top tips for avoiding a hassle at tax time, J. Tired of clients calling for information? Turn
This doctor’s strategy for success: ‘Hard work’ Block, LLM (Tax), Feb., p. 82 them into appointments! June, p. 40
(Crossroads Animal Hospital, Carrollton, Sharpen your pencils—it’s tax time again, J. Why market nutrition in your practice? Why
Texas), J. Lofflin, Feb., p. 68 Block, LLM (Tax), March, p. 100 not! July, p. 76
DVM finds opportunities in the face of difficulty You can fight city hall for major savings on your Picture-perfect: A practice filled with your best
property taxes, M. Battersby, June, p. 60
(Millhopper Veterinary Medical Center, clients—and their ‘kids,’ Aug., p. 44
Social security taxes: New rules for household
Gainesville, Fla.), J. Lofflin, March, p. 74 Want to stand out from the crowd? Send your
help, J. Block, LLM (Tax), Sept., p. 82
To build trust, this doctor stands up for his be- merry wishes in September, Sept., p. 86
Watch your step! Buying or selling a clinic takes
liefs—and so does his staff (Animal Health ‘We can’t afford to lose the vaccine business,’
fancy footwork, B. Josselson, Dec., p. 56
Center, Valdosta, Ga.), J. Lofflin, April, p. 58 Oct., p. 62
Building a Practice of Excellence: “You have to be Snappy vaccine reminders catch the eye—and
willing to take risks’ (Owl Creek Veterinary TOOFORL SUSCCE SS the visit, Nov., p. 88
Hospital, Virginia Beach, Va.), J. Lofflin, May, BY DR. BRENT CALHOUN Which will you choose: To stagnate or soar?
p. 58 Dec., p. 42
‘Creative employment’ leads this practice to staff Customers for Life (book), Jan., p. 18 Beery, Ted
excellence (Germantown Veterinary Clinic, Goals (audiocassette), March, p. 18 Attention food animal doctors: Feeling treed by
Germantown, Md.), J. Lofflin, June, p. 46 The E Myth: Why Most Businesses Don’t Work your fees? Try these tips, Oct., p. 54
Winnipeg partners set new standards of client and What to Do About It (book), May, p. 18 Bezner, Martha J., CVPM:
care (WinRose Animal Hospital, Winnipeg, The 7 Habits of Highly Effective People (book), ‘Our staffs not afraid of the doctor’s wife, June,
Canada), J. Lofflin, July, p. 62 July, p. 18 p. 28
Award-winning practice thrives at full speed Seminars in Client Service: Exceeding Client Block, Julian, LLM (Tax):
(TenderCare Veterinary Medical Center, Expectations (video), Sept., p. 18 Top tips for avoiding a hassle at tax time, Feb.,
Greenwood Village, Colo.), J. Lofflin, Aug., p. 34 The One-Minute Manager (book), Nov., p. 18 p. 82
Harbor Lights’ success shines on Oregon coast Sharpen your pencils—it’s tax time again,
(Harbor Lights Animal Hospital, North Bend, March, p. 100
‘WOer e.s)p, enJ.d Laof flliont, oSfe ptti.,m ep . t6a8l king to our clients’ BY DON DOOLEY Sochieallp , sSeecputr.i,t yp . t8a2x es: New rules for household
(Greenville Veterinary Clinic, Greenville, Pa.), Don’t defend your charges—explain them, Jan., p. Do your heirs a favor and spell out your last
J. Lofflin, Oct., p. 74 17 wishes, Nov., p. 78
Leveraging and teamwork make California clinic Associates: What you make is up to you, Feb., p. Brooks, Dr. W.C.:
shine (Old River Veterinary Hospital, Tracy, 17 Boarding, sweet boarding: ‘How we went from
Calif.), J. Lofflin, Nov., p. 66 Want the staff to like you? Say Thank you,
headache to harmony,’ Nov., p. 75
To achieve excellence, this team builds consensus March, p. 17
Brown, Cherie:
(Animal Medical Hospital, State College, Pa.), Is your mission statement a big mystery? April, p.
Past-due accounts got you down? Try theseP
J. Lofflin, Dec., p. 44 17
VETERINARY ECONOMICS/DECEMBER 1995 83
ideas, Aug. food animal section, p. 1 Gants, Rebecca: practice around!’ Sept., p. 90
Burns, Dr. Gillian M.: Making a case for dentistry begins with your Mawk, John R., MD:
Stop! A guide to resolving staff conflict, May, p conviction, Feb., p. 54 For lessons in compassion, efficiency, ‘Take a
28 Educating your clients about fleas: Your compe- good look at the veterinarians, July, p. 26
Calhoun, Dr. Brent: tence gains their compliance, April, p. 58 Mayfield, Mark:
(See “Tools for Success” by Dr. Brent Calhoun) Success Stories: A look at training strategies in Get a new perspective in 1995: Exercise your
Case, Dr. Jerry: action, July, p. 36 mind! Jan., p. 26
‘Just like crabs in a hamper,’ Aug., p. 28 Teaching clients to keep the lid on the cookie McCafferty, Owen E., CPA, CVPM:
Chapman, Carolyn: jar, July, p. 80 What’s your Social Security balance? Note-
Strategic planning pays off for first-time prac- Glick, Dr. P. Ray: worthy, April, p. 12
tice owners, Jan., p. 74 If you don’t believe you're worth a fair price, Adversity or opportunity: Which do you see?
Winning design provides creature comforts, why should your clients? Oct., p. 26 April, p. 30
Feb., p. 88 Goldberg, Martin A., JD: Hold a shareholders’ retreat—and watch your
Designed from all angles: Introducing the 1995 Decide now how to tap your pension, Jan., p. 64 practice take off, Aug., p. 65
Hospital of the Year, March, p. 26 Grensing-Pophal, Lin: When discussing earnings, beware of compar-
‘Landmark’ hospital wins first runner-up, April, Staff grumbling? They need to know you'll hear ing apples and oranges! Sept., p. 56
p. 100 them out—and take action, June, p. 54 Before you raise your fees, consult your com-
Merit award feels sweeter second time around, Hafen, Mark, AIA: puter, Oct., p. 42
May, p. 86 Designing a high-capacity dental suite in a Expense ratios: The ‘right’ numbers depend on
Perseverance pays off for this solo doctor, June, practice with little room to spare, Feb., p. 64 your practice, Nov., p. 50
p. 74 Josselson, Barry: McCurnin, Dr. Dennis:
An old motel gets a facelift—and a new calling, Associates and owners: Document your agree- Are you making the most of your support staff?
duly, p. 92 ment, Sept., p. 101 (sidebar), Oct., p. 69
Merit award winner is just a kid at heart, Aug., Watch your step! Buying or selling a clinic takes Thriving in the shadow of stiff competition,
p. 70 fancy footwork, Part1 , Dec., p. 56 Dec., p. 38
A ‘whale of an addition’ captures design honors, Klooz, Susan: McVey Millie:
Sept., p. 94 To build an impressive team in your practice, Associates: How much should you pay for the
A former farmhouse serves double duty with don’t forget your clients, July, p. 56 practice of your dreams? April, p. 38
country charm, Oct., p. 84 Kutter, Dr. Ron: Messonnier, Dr. Shawn:
Highway development paves the way to an Lots of love to share . . . The rewards of bonding (See “The Client Connection” by Dr. Shawn
award-winning design, Nov., p. 92
with your community, Aug., p. 30 Messonnier)
Clark, Dr. Ross:
Check out the top 20 percent: What accounts Levoy, Bob: Morgan, Clay:
Cultivating referrals—from DVMs, Jan., p. 17 No time for training? Try these 10 tips, July, p.
for their success? (sidebar), Sept., p. 34
‘Top ten’ list honors pet advocates, March, p. 10 46
Del Prete, Dom:
(Also see: “Bob Levoy’s Success File”) Nemeth, Mike:
Money-market funds: Not so safe anymore,
Are you listening to your clients? Find out with
duly, p. 100
‘How could I tell her that Patches wouldn’t be a client survey, March, p. 58
Dooley, Donald R.:
coming home?’ May, p. 74 Neunzig, Dr. Robert:
Practice management: It’s not just for owners
Lofflin, John: ‘I started a spay/neuter clinic that worked,
anymore, Feb., p. 30
Worry, anger, and fear: Energy-busters that Solo practitioner ignites Practice of Excellence, Jan., p. 84
cost you $2 a minute, March food animal sec- Jan., p. 38 O’Brien, Sheila M.:
tion, p. 2 This doctor’s strategy for success: ‘Hard work,’ Speak the language of clients with special
Staff conflict: Know when to referee—and when Feb., p. 68 needs—and build your practice, July, p. 88
to save your breath, May, p. 32 DVM finds opportunities in the face of diffi- Opperman, Mark, CVPM:
Customize your training to maximize your culty, March, p. 74 ‘Ideal’ clients have their say: What’s important
staff, July, p. 32 To build trust, this doctor stands up for his be- to them? Jan., p. 32
Top earners: How do they make their money? liefs—and so does his staff, April, p. 58 Superstore competition: Answer the call! Feb.,
Sept., p. 30 Building a Practice of Excellence: “You have to p. 47
Is your practice healthy? Your financial state- be willing to take risks,’ May, p. 58 Leverage and empower your staff for profit,
ment provides the clues, Nov., p. 44 ‘Creative employment’ leads this practice to March, p. 68
(Also see: “7 ’ncommon Sense” by Don Dooley) staff excellence, June, p. 46 Exceed your clients’ expectations with extras
Doty, Dr. Barbara J.: Winnipeg partners set new standards of client that show you care, April, p. 48
Splish splash: Is grooming a bust or a blast? care, July, p. 62 We're outta here! Staff retreats build trust, en-
Jan., p. 50 Award-winning practice thrives at full speed, hance teamwork, May, p. 81
This veterinarian adores her computer, May, p. Aug., p. 34 A formula for calculating partner pay, June, p.
44 Harbor Lights’ success shines on Oregon coast, 33
Dunn, Dr. T.J.: Sept., p. 68 Develop your staff with a phase-training pro-
‘l found myself in a battle for my economic life,’ ‘We spend a lot of time talking to our clients,’ gram, July, p. 50
duly, p. 86 Oct., p. 74 Target your marketing—and aim to earn! Aug.,
Dupont, Mary Nan: Leveraging and teamwork make California p. 42
The truth about 8 estate-planning myths, June, clinic shine, Nov., p. 66 Don’t let explosive clients disrupt your practice!
p. 68 Corporate practice: The changing face of veteri- Sept., p. 76
Eldredge, Dr. Debra ML: nary medicine, Dec., p. 26 Should you hire a doctor or another staff mem-
‘I know what it’s like to be the client,’ June, p. To achieve excellence, this team builds consen- ber? Oct., p. 66
72 sus, Dec., p. 44 Easing the transition: How to make a new
Emerson, Dr. John S.: Lundgren, Dr. Elizabeth: manager part of the team, Nov., p. 60
Turning grooming pains into opportunities Tapping into technology: ‘What I learned surfin’ Stop making excuses! Take charge of finding
(sidebar), Jan., p. 52 the ‘net,’ Oct., p. 72 your own happiness, Dec., p. 60
Fields, Dr. John C.: Marklin, Dr. April: Ovitsky, Dr. Dennis J.:
Grooming: A look at the flip side, Jan., p. 54 ‘A chart-busting idea for the staff turned this Speak the language of clients with special
84 VETERINARY ECONOMICS/DECEMBER 1995
CAUTION Federal law restricts this drug tou se by or ont he order of a licensed veterinarian.
DESCRIPTION Each millilitero fF luMeglumine™ (Flunixin Meglumine Injection) contains
flunixin meglumine equivalent to 50 mg flunixin, 0.1 mg edetate disodium, 2.5 mg sodium
formaldehyde sulfoxylate, 4.0 mg diethanolamine, 207.2 mg propylene glycol; 5.0 mg phenol
needs—and build your practice, July, p. 88 as preservative, hydroacicd, hwatelr foor irnjeictiocn q .s.
Perry, Phillip M.: ACTIVITY Flunixin meglumine is a potent, nonnarcotic, nonsteroidal, analgesic agent with
Avoid costly lawsuits for sexual harassment, anti-inflanad amntimpyarettico arctiyvit y. Pi ses we ee) oe
meperidine and codeine as an analgesic in the raw yeast paw test. Flunixin is four times as
April, p. 86
parr a ate a tae as measured by the reduction in lameness
Polk, Sharon L.: and swellinign the horse. Plasma half-life inh orse serum is 1.6 hours following a single dose
Keys to unlocking your sales rep’s potential, of 1.1 mg/kg. Measurable amounts are detectable in horse plasma at8 hours post injection.
TOXICITY Toxicity studies were conducted in horses. A threefold intramuscdousel oafr 1. 5
‘Oh my! My employees expected me to treat mg ppeert—p s of body weight daily for 10 consecutive ee No changes were
their pets on demand!’ April, p. 82 in hematologseyr,um chemistryo, r urinalysis values. Intravenous dosages of 0.5
wei dalyf o1r5 dane1 .5 mg/tb daily for 10 days; apart i by ev me
Roll, William J., CPA:
no changes in blood or urine parameters. No injection site irritation was observed
The rules for deducting a practice vehicle, intramuscular injection of the 0.5 mg/Ib recommended dose. Hint teccmaee ee
March food animal section, p. 6 followinag 3 -fold dose administered intramuscularly.
Ryckert, Colleen E.:
This winning hospital stays in the fast lane with gre ee oea hem cee nA peer te or tarn o tg
an innovative floor plan, Dec., p. 68 viation of inflammatioannd pain associatweidt h musculodsiskordeersl ien tthea holrs e.
Slaughter, Dr. John B.: It is also recommended for the alleviation of visceral pain associated with colic in
Watch out for these top 10 money mistakes, horse.
April, p. 108
Swift, Dr. W. Bradford: DOSE AND ADMINISTRATION The recommended dose for musculoskeletal disorders is 0.5
mg per pound( 1 mL/100 Ibs) of body weight once daily. Treatment may be given by intra-
Focus on fulfillment, Part 1: How to shape your
venous or intramuscular injection and repeated for up to 5 days. Studies show onset of activ-
life by defining your purpose, Sept., p. 64
ity is within 2 hours. Peak response occurs between: i2 and 16 hours and duration of activity
Focus on fulfillment, Part 2: How to balance is 24-36 hours.
your life, Oct., p. 59
Thomas, Dr. Dennis W.: cinh y wer ams comeh oom he
Looking for relief? Don’t hire trouble! May, p per pound of body weight. Intravenous administration is recommended for prompt r
97
studies i
glynes, Dr. Valarie V.:
es required one or two additional treatments. The cauosf ceol ic should be determineadn d
This doctor says it’s time to offer behavior coun- treated with concomitthaenratpy .
seling, June, p. 64
Whiteley, Dr. H. Ellen: CONTRAINDICATIONS There are no known contraindications to this drug when used as
‘Doctor, who will care for Elmo when I'm gone” directed. Intra-arterial injecsthoulid boe avnoid ed. Horses inadveritnjeecntetd ly intra-arteri-
Nov., p. 84 ally can show adverse reactions. Signs can be ataxia, incoordination, hyperventilation, hyste-
Coping with grief: Help your clients move on, ria, and muscle weakness. Signs are transient and disappear without antidotal medication
witaf hewi minnute s. Do not use in horses showing hypersensitivity tof lunixin meglumine.
PRECAUTIONS The effect of FluMeglumine™ (Flunixin Megiumine Injection) on pregnancy
Watch your numbers for success with a ‘vital has not been determined. Studies to determine activity of FluMeglumine™ (Flunixin
statistics book,’ March, p. 84 Meglumine Injection) when administered concomitantly with other drugs have not been
Williams, T. Hensley, JD: conducted. Drug compatibility should be monitored closely in patients requiring adjunctive
How to discipline your staff—and not get sued, therapy. Isolated reports of local reactions following intramuscular injection, particularly
in the neck, have been received. These include localized swelling, sweating, induration,
Aug., p. 58
and stiffness.
Wilson, Dr. James F., JD:
Fill your appointment schedule profitably— WARNING Isolated reports of local reactions following intramuscular injection, particularly
throughout the day, March, p. 96 in the neck, have been received. These include localized swelling, sweating, induration, and
Wood, Fritz, CPA: stiffness. In rare instances, fatal or nonfatal clostridial infections or other infections have
‘Ideal’ clients have their say: What’s important been reported in association with intramuscular use of flunixin meglumine. In addition, rare
instances of anaphylactic-like reactions, some of which have been fatal, have been reported
to them? Jan., p. 32
primarily following intravenous use.
Corporate competition: What you can learn
from the optometrists’ success, Feb., p. 44 Not for use in horses intended for food.
To make the most of your staff—and boost prof-
SIDE EFFECTS For adverse reactions that have been reported following the use of flunixin
its—do as the dentists do, March, p. 65
meglumine, see WARNING section.
Wutchiett, Cynthia R., CPA:
Where do associates fit in practice manage- HOW SUPPLIED FluMeglumine™ (Flunixin Meglumine Injection), 50 mg/mL, is available in
ment? Feb., p. 22 100 mL and 250 mL multidovisaels .
Associate pay: Which compensation plan is
STORE BETWEEN 2° and 30°C (36° and 86°F).
right for your practice? March, p. 46
Associates: How much should you pay for the ANADA 200-124, Approved by FDA
practice of your dreams? April, p. 38
Associates: Buying into a practice? Remember Manufactured For:
Phoenix Pharmaceutical, Inc.
these rules, May, p. 52
St. Joseph, MO 64506
Want to boost earnings? Take some tips from PHARMACEUTICAL, INC.
well-managed practices, Sept., p. 50 Manufactured By: 3
Growth without major fee increases? It’s possi- Phoenix Scientific, Inc. ~onl
ble! Oct., p. 50 St. Joseph, MO 64506
Compensation counts! Well-managed practices
reinvest in their staff, Nov., p. 54 @
VETERINARY ECONOMICS/DECEMBER 1995 85