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ofthetextonwhichyouarereporting.Sendfeedbackto: [email protected] YoucanalsoseedocumentationinformationoraskaquestionontheVeritascommunitysite: http://www.veritas.com/community/ Veritas Services and Operations Readiness Tools (SORT) VeritasServicesandOperationsReadinessTools(SORT)isawebsitethatprovidesinformation andtoolstoautomateandsimplifycertaintime-consumingadministrativetasks.Depending ontheproduct,SORThelpsyouprepareforinstallationsandupgrades,identifyrisksinyour datacenters,andimproveoperationalefficiency.ToseewhatservicesandtoolsSORTprovides foryourproduct,seethedatasheet: https://sort.veritas.com/data/support/SORT_Data_Sheet.pdf Contents Chapter 1 GettingtoknowtheNetBackupVirtualAppliance ........................................................................................... 15 NetBackupVirtualApplianceproductdescription................................ 15 AbouttheNetBackupVirtualAppliancecombinedmasterand media server role ............................................................. 16 AbouttheNetBackupVirtualAppliancemediaserverrole............... 17 NetBackupVirtualAppliancesupportedfeatures................................. 17 AbouttheNetBackupVirtualAppliancedocumentation........................ 20 KnownlimitationsoftheNetBackupVirtualAppliance3.1.1release ........................................................................................... 20 OperationalNotesfortheNetBackupVirtualAppliance3.1.1release ........................................................................................... 22 NetBackupVirtualAppliance3.1.1newfeatures,enhancements,and changes ............................................................................... 24 Chapter 2 Preparing to deploy the appliance ................................ 25 NetBackupVirtualApplianceproductfiles(OVFtemplates)................... 25 NetBackupVirtualAppliancedeploymentmethods.............................. 28 NetBackupVirtualAppliancedeploymentguidelines............................ 29 NetBackupVirtualApplianceinitialdeploymentchecklist................ 31 Chapter 3 Deploying and configuring the appliance ................... 34 HowtodeployandconfigureaNetBackupVirtualAppliancecombined masterandmediaserver......................................................... 34 UsingthevSphereClienttodeployacombinedmasterandmedia server appliance .............................................................. 35 UsingtheOVFTooltodeployacombinedmasterandmedia server appliance .............................................................. 40 PerformingtheinitialconfigurationonaNetBackupVirtual Appliancecombinedmasterandmediaserver........................42 CompletingtheinitialconfigurationoftheNetBackupVirtual Appliancecombinedmasterandmediaserver........................46 HowtodeployandconfigureaNetBackupVirtualAppliancemedia server .................................................................................. 49 Contents 5 UsingthevSphereClienttodeployamediaserverappliance ..................................................................................... 50 UsingtheOVFTooltodeployamediaserverappliance................. 51 Configuringamasterservertocommunicatewithanappliance media server ................................................................... 53 PerformingtheinitialconfigurationonaNetBackupVirtual Appliancemediaserver..................................................... 54 Chapter 4 Post initial configuration procedures ............................ 60 AboutmodifyingtheNetBackupVirtualAppliancesettings.................... 60 Addingapermanentlicensekeyifanevaluationlicensekeyexpires ........................................................................................... 61 ManaginglicensekeysontheNetBackupVirtualAppliance.................. 62 Chapter 5 Appliance common tasks ................................................ 65 CommontasksinNetBackupVirtualAppliance................................... 65 Chapter 6 Storage management ...................................................... 68 AboutNetBackupVirtualAppliancestorageconfiguration..................... 68 AboutviewingstoragespaceinformationusingtheShowcommand ..................................................................................... 70 Resizingapartition................................................................. 80 Troubleshootingresize-relatedissues......................................... 81 Movingapartition................................................................... 81 Monitoringtheprogressofstoragemanipulationtasks................... 82 ScanningstoragedevicesusingtheNetBackupVirtualAppliance ShellMenu......................................................................83 AddingstoragespacefortheNetBackupVirtualAppliance............. 83 Removinganexistingstoragedisk............................................. 85 Chapter 7 Network connection management ................................ 86 AboutIPv4-IPv6-basednetworksupport............................................86 NetworksettingsfortheNetBackupVirtualAppliance.......................... 87 ConfiguringDNSandhostnamemappingfortheNetBackupVirtual Appliance ............................................................................. 88 SettingthedateandtimeonaNetBackupVirtualAppliance.................. 89 ConfiguringstaticroutesontheNetBackupVirtualAppliance................ 90 Contents 6 Chapter 8 Managing users ................................................................. 92 AboutmanagingNetBackupVirtualApplianceusers............................ 93 AboutNetBackupVirtualApplianceaccounttypes............................... 94 AddingNetBackupVirtualApplianceusers........................................ 95 DeletingNetBackupVirtualApplianceusers....................................... 98 AddingNetBackupVirtualApplianceusergroups................................ 99 DeletingNetBackupVirtualApplianceusergroups............................ 101 GrantingrolestoNetBackupVirtualApplianceusersandusergroups .......................................................................................... 103 RevokingrolesfromNetBackupVirtualApplianceusersanduser groups................................................................................ 104 Aboutusernameandpasswordspecifications.................................. 105 ChangingNetBackupVirtualApplianceuserpasswords..................... 109 Aboutpasswordmanagementandrecovery..................................... 110 AboutauthenticatingLDAPusers................................................... 111 AddingormodifyinganLDAPserverconfigurationonthe NetBackupVirtualAppliance............................................. 113 ImportinganLDAPserverconfigurationfortheNetBackupVirtual Appliance...................................................................... 116 SettingtheSSLcertificationforLDAPontheNetBackupVirtual Appliance...................................................................... 117 ExportinganLDAPserverconfigurationfromtheNetBackupVirtual Appliance...................................................................... 118 UnconfiguringLDAPuserauthenticationontheNetBackupVirtual Appliance...................................................................... 120 DisablingLDAPuserauthenticationontheNetBackupVirtual Appliance...................................................................... 121 EnablingLDAPuserauthenticationontheNetBackupVirtual Appliance...................................................................... 121 AddinganLDAPattributemappingontheNetBackupVirtual Appliance...................................................................... 122 DeletinganLDAPattributemappingontheNetBackupVirtual Appliance...................................................................... 123 AboutauthenticatingActiveDirectoryusers......................................123 AddinganActiveDirectoryserverconfiguration.......................... 125 UnconfiguringActiveDirectoryuserauthenticationonthe NetBackupVirtualAppliance............................................. 125 AboutauthenticatingKerberos-NISusers........................................ 126 AddingaKerberos-NISauthenticationconfigurationonthe NetBackupVirtualAppliance............................................. 128 UnconfiguringKerberos-NISuserauthenticationontheNetBackup Virtual Appliance ............................................................ 129 Contents 7 Genericuserauthenticationguidelines............................................ 130 AboutuserauthorizationontheNetBackupVirtualAppliance.............. 130 NetBackupVirtualApplianceuserroleprivileges......................... 132 AbouttheAdministratoruserrole............................................. 133 AbouttheNetBackupCLIuserrole........................................... 134 CreatingNetBackupadministratoruseraccounts.............................. 135 LoggingonasaNetBackupadministrator.................................. 136 ManagingNetBackupadministratoruseraccountpasswords......... 137 ViewingNetBackupadministratoruseraccounts......................... 138 AuditingNetBackupadministratoraccounts................................139 DeletingNetBackupadministratoruseraccounts............................... 139 Chapter 9 Using the appliance ........................................................ 141 AboutconfiguringHostparametersforyourapplianceontheNetBackup Virtual Appliance .................................................................. 141 ConfiguringdatabufferoptionsontheNetBackupVirtualAppliance .................................................................................... 142 ConfiguringlifecycleparametersontheNetBackupVirtual Appliance...................................................................... 144 ManagingNetBackupVirtualAppliancededuplication.................. 147 AboutBMRintegration........................................................... 149 AboutCopilotfunctionalityandSharemanagement........................... 150 CreatingaShare.................................................................. 151 Editing a Share .................................................................... 153 DeletingaShare...................................................................155 MovingaShare.................................................................... 155 ViewingShareinformationfromtheNetBackupVirtualAppliance ShellMenu.................................................................... 156 NFSexportoptions............................................................... 156 AboutNetBackupVirtualApplianceasaVMwarebackuphost............. 157 NetBackupVirtualApplianceasbackuphost:componentoverview .................................................................................... 157 NotesonNetBackupVirtualApplianceasaVMwarebackuphost .................................................................................... 158 AboutrunningNetBackupcommandsfromtheappliance.................... 158 RunningNetBackupcommandsfromtheNetBackupVirtual Appliance...................................................................... 159 CreatingaNetBackuptouchfilefromtheNetBackupVirtual Appliance...................................................................... 160 BestpracticesforrunningNetBackupcommandsfromthe NetBackupVirtualAppliance............................................. 161 AboutNetBackupoperatingsystemcommands.......................... 162 Contents 8 KnownlimitationsofrunningNetBackupcommandsfromthe NetBackupVirtualAppliance............................................. 162 AboutmountingaremoteNFS...................................................... 163 MountingaremoteNFSdrive.................................................. 164 UnmountinganNFSdrive...................................................... 166 AboutAutoImageReplicationfromaNetBackupVirtualAppliance .......................................................................................... 168 PrerequisitesforAutoImageReplication................................... 168 Configuringareplicationtarget................................................ 168 Determiningtheappliancededuplicationpassword...................... 170 Generatingcertificates ................................................................ 171 Chapter 10 Monitoring the appliance ............................................... 172 AboutNetBackupVirtualAppliancealerts........................................ 172 SettingupemailnotificationsforaNetBackupVirtualAppliance........... 173 SettingupSNMPnotificationsforaNetBackupVirtualAppliance.......... 174 EnablinganddisablingCallHomefromtheNetBackupandAccess ApplianceShellMenu............................................................ 175 ConfiguringaCallHomeproxyserverfromtheNetBackupVirtual ApplianceShellMenu............................................................ 176 AboutSNMP.............................................................................. 177 AbouttheManagementInformationBase(MIB).......................... 177 AboutCallHome........................................................................ 178 UnderstandingtheCallHomeworkflow..................................... 180 AbouttheProductImprovementProgram.................................. 180 AboutAutoSupport ..................................................................... 181 Aboutstorageemailalerts............................................................ 182 Chapter 11 Appliance security ........................................................... 183 AboutSymantecDataCenterSecurityontheNetBackupVirtual Appliance............................................................................ 184 AuditingtheSDCSlogsontheNetBackupVirtualAppliance.......... 185 ViewingSDCSauditlogdetails................................................ 187 ChangingtheSDCSlogretentionsettingsontheNetBackup Virtual Appliance ............................................................ 189 AboutSDCSeventtypecodesandseveritycodesonthe NetBackupVirtualAppliance............................................. 190 Aboutdatasecurity..................................................................... 192 Aboutdataintegrity..................................................................... 193 Aboutdataclassification...............................................................193 Aboutdataencryption ................................................................. 194 AboutSSLusage........................................................................194 Contents 9 AbouttheNetBackupVirtualApplianceintrusiondetectionsystem .......................................................................................... 195 AbouttheNetBackupVirtualApplianceintrusionpreventionsystem .......................................................................................... 196 OverridingtheNetBackupVirtualApplianceintrusionpreventionsystem policy ................................................................................. 197 Re-enablingtheNetBackupVirtualApplianceintrusionprevention systempolicy....................................................................... 200 MajorcomponentsoftheNetBackupVirtualApplianceOS.................. 202 ListofsoftwarepackagesincludedintheNetBackupVirtualAppliance OS.....................................................................................203 DisabledserviceaccountsontheNetBackupVirtualAppliance............ 209 VulnerabilityscanningoftheNetBackupVirtualAppliance................... 210 Abouttheapplianceloginbanner................................................... 210 Settingtheapplianceloginbanner................................................. 211 Creatingtheapplianceloginbanner......................................... 211 Removingtheapplianceloginbanner....................................... 212 LogForwardingfeatureoverview................................................... 213 Chapter 12 Upgrading the appliance ................................................216 AboutupgradestoNetBackupVirtualAppliancesoftwareversion3.1.1 andtheRedHatEnterpriseLinuxoperatingsystem..................... 216 Supportedupgradepaths....................................................... 217 Preflightcheckbeforetheupgrade........................................... 217 Appliancebehaviorduringupgrades......................................... 217 AboutcorrespondingNetBackupsoftwareversions ..................... 218 AbouttheApplianceInstallManager......................................... 219 GuidelinesandbestpracticesforupgradingNetBackupappliances .......................................................................................... 219 Upgrade time estimation ........................................................ 220 Pre-upgradetasksforapplianceupgrades....................................... 221 Methodsfordownloadingappliancesoftwarereleaseupdates............. 224 DownloadingsoftwareupdatesdirectlytoaNetBackupappliance .................................................................................... 225 DownloadingsoftwareupdatestoaNetBackupapplianceusing aclientshare................................................................. 226 InstallingaNetBackupappliancesoftwareupdateusingtheNetBackup VirtualApplianceShellMenu................................................... 229 Postupgradetasksfortheupgradeto3.1.1..................................... 232 Troubleshooting upgrade issues .................................................... 232 Contents 10 Chapter 13 Appliance restore ............................................................. 234 Aboutappliancerestore............................................................... 234 Creatinganappliancecheckpointfromtheapplianceshellmenu.......... 235 Rollbacktoanappliancecheckpointfromtheapplianceshellmenu .......................................................................................... 237 AboutNetBackupVirtualAppliancefactoryreset............................... 239 Factoryresetbestpractices.......................................................... 240 HowtofactoryresettheNetBackupVirtualAppliance........................ 241 Chapter 14 Decommissioning and Reconfiguring ........................ 244 AboutdecommissioningaNetBackupVirtualAppliance...................... 244 DecommissioningaNetBackupVirtualAppliancewiththemediaserver role.................................................................................... 245 Chapter 15 Troubleshooting ................................................................ 246 AbouttroubleshootingtheNetBackupVirtualAppliance...................... 246 AboutcontactingTechnicalSupport................................................ 249 DeterminingtheNetBackupVirtualApplianceserialnumber................ 250 About disaster recovery ............................................................... 251 AboutNetBackupsupportutilities................................................... 252 NetBackupDomainNetworkAnalyzer(NBDNA)......................... 252 NetBackupSupportUtility(NBSU)............................................ 254 TroubleshootingNetBackupVirtualApplianceinitialdeploymentissues .......................................................................................... 255 ErrormessagesdisplayedontheNetBackupVirtualApplianceShell Menu ................................................................................. 258 NetBackupstatuscodesapplicableforNetBackupVirtualAppliance .......................................................................................... 263 InstallinganEEB........................................................................ 264 RollingbackanEEBusingtheNetBackupVirtualApplianceShell Menu ................................................................................. 266 Chapter 16 Appliance logging ............................................................ 267 AboutNetBackupVirtualAppliancelogfiles..................................... 267 ViewinglogfilesusingtheSupportcommand................................... 269 WheretofindNetBackupVirtualAppliancelogfilesusingtheBrowse command............................................................................ 270 EnablinganddisablingVxMSlogging............................................. 271 GatheringdevicelogsonaNetBackupvirtualappliance..................... 272 Aboutforwardinglogstoanexternalserver...................................... 273 UploadingcertificatesforTLS..................................................274
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