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VERBAL SIGNS OF RESISTANCE IN CLIENT-CENTERED THERAPY PDF

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The Pennsylvania State College The Graduate School Department of Psychology VERBAL SIGNS OF RESISTANCE IN CLIENT-CENTERED THERAPY A dissertation by John F. Gillespie, Jr. Submitted in partial fulfil of the requirements for the degree of Doctor of Philosophy August 1951 /' Associate Professor of Psychology AG KHOWLEDGEMENTS The writer* is deeply indebted to the other members of the Psychotherapy Research Group whose cooperation and assistance during the two years of data collection, coding, transcribing, and resistance rating made this investigation possible* The important role played by Dr. V/illiam U. Snyder in the formation of the group and the supervision of this inves­ tigation is gratefully acknowledged. His patience, willing­ ness to listen to problems, and availability are sincerely appreciated. Acknowledgement is due Dr. Robert G. Bernreuter and members of The Psychological Clinic who modified clinic pro­ cedures to permit the collection of the data in the manner desired and provided many necessary facilities and supplies for the Psychotherapy Research Group. The writer owes a special obligation to Dr. Phillip Ash who reviewed several of the statistical procedures and clar­ ified numerous statistical problems. The members of the group who assisted in the location and classification of resistance were: Manuel Aronson, BenAmi Blau, James J. Gallagher, Marvin W. Kahn, Horace A. Page, John M. Rakusin, Jean G. Roshal, and John E. Tucker. To my wife, Jean H. Gillespie, goes credit for patience and understanding during the period of this investigation. PREFACE Beginning in the spring semester of 19^9 a group of grad­ uate students met with. Dr. William U. Snyder to discuss ways of organizing a file of basic research data of client-centered therapy. The hypotheses that they desired to investigate re­ quired larger samplings of case material than had previously been used. It was apparent that no one individual could collect the necessary cases but that some cooperative system might make sufficient case material available for all group members• As a result of these meetings with Dr. Snyder, and with the cooperation of The Psychological Clinic, the Psychotherapy Research Group was formed and procedures established for the collection of data. The members met at least once each week over a period of two years and gradually became an integrated, intimate group in which cooperation was the keynote. Individ­ ual research plans were modified, redefined, and gradually reflected the tenor of the group opinion. Practically every faculty member had a hand in shaping the growth of the group through suggestions and constructive criticism given in informal meetings and seminars. No study in the group can be considered an individual in­ vestigation although they all began In that manner. While each one retains the original thoughts and contributions of its author, it also reflects the cooperative thinking and iv assistance of every other group member. The criteria scales were developed by the group as a whole as were the pre and post-therapy test procedures, transcription of recordings, coding of statements, judging of case material, and many other small details. A report of the meetings would amount to a study of group dynamics or a democratic experiment in the traditionally individualistic area of graduate student research. Perhaps one of the most valuable and meaningful results discovered by the group was how to be a cooperative and responsible member of a research team. It was not an easy lesson for any of the members to learn. Frequently hot arguments lasted into the morning but the resulting decisions were unanimous and the best the group was capable of making at the time. The entire group is indebted to Dr. William U. Snyder who unselfishly devoted many hours to the formation and super­ vision of the project. He patiently allowed us to explore and argue thoroughly our ideas week after week. He willingly discussed problems on an individual basis and aided the group whenever possible. Dr. Snyder has consented to serve as custodian of the basic data in order that additional studies and investigations can be made or results of the present studies checked. TABLE OF CONTENTS CHAPTER Page I. Summary of the Investigation 1 II. Introduction Introduction to Resistance in Psychotherapy 20 Review of the Literature on Resistance. . . 21 Previous Studies on Resistance............. 23 The Need for This Investigation . ......... 3lp Statement of the Problem. . . . . ......... 37 Hypotheses to be Tested .................... 37 III. Sources of the Data The Population. . Lo The Counseling. . 1+2 Collection of the Interview Data, The Criteria. . . 1+7 Classification of C ounselor Re sponses 1+9 Classification of Verbal Signs 0 of Resistance . . . . A. Development of the C ategories B. Training Coders. . IS C. Reliability of the Location and Classification of Signs of Resistance, 6l IV. Procedures Order of Data Collection. ............. 6 Tabulation of Resistance................. 6 Statistical Analysis of Resistance Data . 67 V. Results and Conclusions Results ............................ ... . 73 Interpretation of the Results............... 85 Conclusions .......................... 93 Limitations of the Conclusions.............. . 95 BIBLIOGRAPHY.............................................. 99 APPENDIX A. . . ..........................................10i|. Client Post-Therapy Rating Scale Instructions Counselor Rating Scale APPENDIX B, 112 Counselor Coding Categories Notes on Coding XCFi, XCFU* and XIT Coding Work Sheet for Counselor C ategories APPENDIX C .............................................. 122 Resistance Coding Categories Resistance Coding Work Sheet Resistance Tally Sheet TABLES Ilurnber Page I. Average Agreement of Seven Coders of Counselor Responses............. Jp II* Number of Coders In Exact Agreement on the Location and Classification of Resistance in l8l Responses of the Reliability Study. . . . . 7 III* Frequency and Percentage of Each Sign of Resistance in the Total Population of [j_3 Cases. . . . . . . . . . . . . . . . . . . . 11 IV. Total Number of Signs of Resistance Occurring After Each Counselor Category and Their Various Percentages................ . . . 1 3 V. Product-Moment Correlations Between Measures of Resistance and the Multiple Criterion and the Length of Treatment. . 34 VI. Frequency, Average Severity, and Per Cent of Total of 157 Signs of Resistance in Daulton's Study................... . . . . . . . 3 3 VII. Comparison of the Experimental Population With the All-College Population of the Pennsylvania State College for the Academic Year 191-1-9-1950.............................. lj-1 VIII. Sources of Referral for the Experimental Population . . . . . . . . . . . . . 1\2. IX. Percentage of Responses in Each Counselor Category on Snyder's, Seeman's, and the Present Study. ............. Iqlp X. Number of Coders in Exact Agreement in the Coding of 233 Counselor Responses. • • • • • • 52 XI. Number of Coders in Exact Agreement in the Correct Coding of I4.6 Counselor Error Responses 54 XII. Number of Coders in Agreement on the Identification of 62 Coimselor Error Responses . • 55 XIII. Categories of Resistance Mentioned by Various Authors in Current Psychological Literature. . . . 60 Lii age Humber of Coders in Exact Agreement on the Location and Classification of Resistance in 181 Responses of the Reliability Study . . • 6 2 Frequency and Percentage of Each Sign of Resistance in the Total Population of I4.3 Cases......................................... Til- Total Number of Signs of Resistance Occurring After Each Counselor Category and Their Various Percentages................ . 76 Product-Moment Correlations Between the Number of Counselor Statements in Each Category and the Number of Signs of Resistance Occurring After Each Category For 26 Cases. . . . . . ........... . . . . . . 77 Analysis of Variance of Total Signs of Resistance for the Error and Non Error Categories.......................... ............ 78 Analysis of Variance of the Counselor Statements in the Error and the Non Error Categories..................................... .. 78 Analysis of Covariance of the Total Amount of Resistance for the Error and the Non Error Categories............. ............... 79 Tables of Means Including Total Signs of Resistance . . . . .......................... 80 Analysis of Variance of Resistance to the Therapist and the Therapeutic Process for the Error and the Non Error Categories. • . • • 81 Analysis of Covariance of the Amount of Resistance to the Therapist and the Therapeutic Process for the Error and Non Error Categories. 81 Table of Means Including Resistance Toward the Therapist and the Therapeutic Process . . . 82 Product-Moment Correlations Between Measures of Resistance and the Multiple Criterion and the Length of Treatment ........................ 83 Significance of the Difference Between Means of the 25 Cases Which Decreased and the ll|_ Cases Which Increased in Resistance From the First-Third to the Last-Third of Treatment. • • 814. CHAPTER I SUMMARY OP THE INVESTIGATION Statement of the Problem The purpose of this study is to investigate verbal signs of resistance in typescripts of client-centered therapy inter­ views. Specific purposes to be fulfilled are: 1. To develop a technique for the location and classifi­ cation of verbal signs of resistance in client-centered interviews* 2. To determine the relationship between certain counse­ lor errors and the occurrence of verbal signs of resistance. 3. To determine the relationship between verbal signs of resistance and the success of the treatment process. I4-. To check the implication in previous research that resistance decreases in successful cases of client- centered therapy. Hypotheses Rogers (32) has stated in Counseling and Psycho therapy that resistance to counseling and to the counselor grows pri­ marily out of poor techniques of handling the client's expres­ sion of his problems and feelings. He mentions the recognition of unexpressed feeling, interpretation, and inaccurate clari­ fication of the client's feeling as the errors associated with signs of resistance. The first hypothesis of this investiga­ tion has been drawn to test Rogers' statement concerning re­ sistance in client-centered therapy. Hypothesis 1: Verbal signs of resistance In client- centered therapy are preceded by counselor statements that reflect unexpressed feel­ ing, make inaccurate clarifications of feeling, or interpret the meaning of the client's feeling to him. 2 A review of the literature on resistance in therapy indi­ cated that many therapists consider resistance to retard, hin­ der, or slow down the therapeutic process. In such case it would be expected that the most resistant clients would either take longer to complete the therapeutic process or would derive fewer benefits from the therapy and therefore be rated less successful. The following two hypotheses accept the opinions expressed in the literature and attempt to measure their implications for the population of this Investigation. Hypothesis 2. The frequency of verbal signs of resist­ ance in client-centered therapy is nega­ tively correlated with the success of the therapy. Hypothesis 3» The frequency of verbal signs of resist­ ance in client-centered therapy is posi­ tively correlated with the length of the treatment process as measured by the num­ ber of interviews. The data of Haigh's study of defensiveness (20) suggest that exhibited signs of defensiveness decrease in successful cases ofc lient-centered therapy. As the present investigation defines resistance in terms of overt manifestations of defen­ sive behavior it should be possible to test the decrease on the larger population of this study. The fourth hypothesis attempts to answer this question by accepting the trend appar­ ent in the ten cases reported by Haigh. Hypothesis Ip. A decrease in the frequency of verbal signs of resistance is correlated positively with success in client-centered therapy. In addition to the specific hypotheses to be tested, this study was directed .toward obtaining additional information on

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