Dirk Ifenthaler · Dana-Kristin Mah Jane Yin-Kim Yau Editors Utilizing Learning Analytics to Support Study Success Utilizing Learning Analytics to Support Study Success Dirk Ifenthaler • Dana-Kristin Mah Jane Yin-Kim Yau Editors Utilizing Learning Analytics to Support Study Success [email protected] BUTUH LENGKAP HUB Editors Dirk Ifenthaler Dana-Kristin Mah University of Mannheim University of Mannheim Mannheim, BW, Germany Mannheim, BW, Germany Curtin University Perth, WA, Australia Jane Yin-Kim Yau University of Mannheim Mannheim, BW, Germany ISBN 978-3-319-64791-3 ISBN 978-3-319-64792-0 (eBook) https://doi.org/10.1007/978-3-319-64792-0 Library of Congress Control Number: 2018968406 © Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland Preface Advances in educational technology have enabled opportunities to provide insight into how learners engage within the learning environment provided. The resulting availability of vast amounts of educational data can represent how students interact with higher education resources, and further analysis may provide useful insights into learning behaviour, processes, and outcomes. From a holistic point of view, learning analytics use static and dynamic educational information from digital learning environments, administrative systems, and social platforms for real-time modelling, prediction, and optimization of learning processes, learning environ- ments, and educational decision-making. Accordingly, learning analytics are expected to provide benefits for all stakeholders (e.g. students, teachers, designers, administrators) in the higher education arena. In particular, students may benefit from learning analytics through personalized and adaptive support of their learning journey. For example, students often enter higher education academically unprepared and with unrealistic perceptions and expectations of academic competencies for their studies. Both the inability to cope with academic requirements and unrealistic perceptions and expectations of univer- sity life, in particular with regard to academic competencies, are important factors for leaving the institution prior to degree completion. Still, research in learning analytics and how they support students at higher edu- cation institutions is scarce. Therefore, this edited volume Utilizing Learning Analytics to Support Study Success aims to provide insights into how educational data and digital technologies contribute towards successful learning and teaching scenarios. We organized the chapters included in this edited volume into three major parts: (I) Theoretical and Technological Perspectives Linking Learning Analytics and Study Success, (II) Issues and Challenges for Implementing Learning Analytics, and (III) Learning Analytics Case Studies – Practices and Evidence, and closing with an Epilogue. In Part I, the first chapter, the authors discuss how learning theories and learning analytics are important components of educational research and concludes by pro- posing an iterative loop for educational research employing learning analytics in which learning theories guide data collection and analyses (Jacqueline Wong, v vi Preface Martine Baars, Björn B. de Koning, Tim van der Zee, Dan Davis, Mohammad Khalil, Geert-Jan Houben, Fred Paas, Chap. 1). The next chapter presents a critical reflection on empirical evidence linking study success and learning analytics. Findings are reported and discussed focussing on positive evidence on the use of learning analytics to support study success, insufficient evidence on the use of learning analytics, and link between learning analytics and intervention measures to facilitate study success (Dirk Ifenthaler, Dana-Kristin Mah, Jane Yin-Kim Yau, Chap. 2). The next chapter describes how the Study Support Centre (SSC) at Aalen UAS assists first-year students of all faculties and, in particular, improves their mathematical skills (Miriam Hommel, Armin Egetenmeier, Ulrike Maier, Chap. 3). The following chapter shows how a prompting application has been implemented into an existing university environment by adding a plug-in to the local digital learn- ing platform which injects user-centric prompts to specific objects within their digi- tal learning environment. The solution is used to perform various educational research studies, focussing on effects of prompting for self-regulated learning (Daniel Klasen, Dirk Ifenthaler, Chap. 4). The final chapter of the first part explores cognitive and motivational differences between students who drop out and students who persist. From their findings, the authors consider the monitoring and analysing of error streaks as a promising way for the design of adaptive instructional interven- tions in courses where the students have to programme code (Anja Hawlitschek, Till Krenz, Sebastian Zug, Chap. 5). In Part II, the first chapter focusses on a practical tool that can be used to identify risks and challenges that arise when implementing learning analytics initiatives and discuss how to approach these to find acceptable solutions (Philipp Leitner, Markus Ebner, Martin Ebner, Chap. 6). Next, the LAPS project is introduced, which is able to analyse progressions of former students and to make statements on possible risks for currently enrolled students by using machine learning techniques. The chapter provides insights into how the project is technically developed and how it can be used in consultation situations (Mathias Hinkelmann, Tobias Jordine, Chap. 7). The argument that precourse data could be valuable resources for learning analytics is explored in the following chapter. The authors discuss the difficulties of collecting data from open web-based learning environments, from missing data to interactions between cognitive and meta-cognitive variables (Katja Derr, Reinhold Hübl, Mohammed Zaki Ahmed, Chap. 8). The next chapter addresses issues and chal- lenges for implementing writing analytics in higher education through theoretical considerations that emerge from the literature review and an example application (Duygu Bektik, Chap. 9). Then, a collaborative research project is presented which explores the short-term and long-term effects, risks, and benefits of the use of mobile learning analytics in students’ daily life (Luisa Seiler, Matthias Kuhnel, Dirk Ifenthaler, Andrea Honal, Chap. 10). The following chapter reviews three categories of algorithms in light of their application to assessment and student success. The authors discuss an implementation of these algorithms through a new set of digital tools, designed to support a community of practice in problem-based instruction (Philippe J. Giabbanelli, Andrew A. Tawfik, Vishrant K. Gupta, Chap. 11). In the final chapter of the second part, the researchers studied archival data from online Preface vii undergraduate course registrants through mining a dataset to determine trends and patterns of student success, as determined by the final grade earned in the online courses (Ellina Chernobilsky, Susan Hayes, Chap. 12). In Part III, the authors of the first chapter present a teacher-friendly “learning analytics lifecycle” that seeks to address challenges and critically assess the adop- tion and impact of a unique solution in the form of an learning analytics platform that is designed to be adaptable by teachers to diverse contexts (Natasha Arthars, Mollie Dollinger, Lorenzo Vigentini, Danny Y.-T. Liu, Elsuida Kondo, Deborah M. King, Chap. 13). Next, the presented study identifies key predictors of persis- tence and achievement amongst students enrolled in an online English language course. The study is framed in Deci and Ryan’s self-determination theory (SDT) and uses data from a precourse student readiness survey, LMS log files, and a course Facebook page (Danny Glick, Anat Cohen, Eitan Festinger, Di Xu, Qiujie Li, Mark Warschauer, Chap. 14). The following chapter presents a study which investigates how participants in a massive open online course (MOOC) designed for working professionals interacted with various key course components of the MOOC and the usage patterns connected to participants’ profiles and perceptions (Min Liu, Wenting Zou, ChengLu Li, Yi Shi, Zilong Pan, Xin Pan, Chap. 15). The final chapter of this part reports a case study focussing on a capstone unit in business at a university in Western Australia. Instructors used learning analytics of average weekly eTest scores, overall average eTest scores, a benchmark assessment score, and study mode extracted from learning management system (LMS) reports to target areas where assessment integrity could be improved (Michael Baird, Lesley Sefcik, Steve Steyn, Chap. 16). The edited volume closes with an Epilogue reflecting on the contributions of this edited volume and identifying future research and directions in learning analytics to enhance study success (Dana-Kristin Mah, Jane Yin-Kim Yau, Dirk Ifenthaler, Chap. 17). Without the assistance of experts in the field of learning analytics, the editors would have been unable to prepare this volume for publication. We wish to thank our board of reviewers for their tremendous help with both reviewing the chapters and linguistic editing. Mannheim, BW, Germany Dirk Ifenthaler Dana-Kristin Mah Jane Yin-Kim Yau Contents Part I Theoretical and Technological Perspectives Linking Learning Analytics and Study Success 1 Educational Theories and Learning Analytics: From Data to Knowledge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Jacqueline Wong, Martine Baars, Björn B. de Koning, Tim van der Zee, Dan Davis, Mohammad Khalil, Geert-Jan Houben, and Fred Paas 2 Utilising Learning Analytics for Study Success: Reflections on Current Empirical Findings . . . . . . . . . . . . . . . . . . . . . . 27 Dirk Ifenthaler, Dana-Kristin Mah, and Jane Yin-Kim Yau 3 Supporting Stakeholders with Learning Analytics to Increase Study Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Miriam Hommel, Armin Egetenmeier, and Ulrike Maier 4 Implementing Learning Analytics into Existing Higher Education Legacy Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Daniel Klasen and Dirk Ifenthaler 5 When Students Get Stuck: Adaptive Remote Labs as a Way to Support Students in Practical Engineering Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Anja Hawlitschek, Till Krenz, and Sebastian Zug Part II Issues and Challenges for Implementing Learning Analytics 6 Learning Analytics Challenges to Overcome in Higher Education Institutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Philipp Leitner, Markus Ebner, and Martin Ebner ix x Contents 7 The LAPS Project: Using Machine Learning Techniques for Early Student Support . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Mathias Hinkelmann and Tobias Jordine 8 Monitoring the Use of Learning Strategies in a Web-Based Pre-course in Mathematics . . . . . . . . . . . . . . . . . . . . . . 119 Katja Derr, Reinhold Hübl, and Mohammed Zaki Ahmed 9 Issues and Challenges for Implementing Writing Analytics at Higher Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Duygu Bektik 10 Digital Applications as Smart Solutions for Learning and Teaching at Higher Education Institutions . . . . . . . . 157 Luisa Seiler, Matthias Kuhnel, Dirk Ifenthaler, and Andrea Honal 11 Learning Analytics to Support Teachers’ Assessment of Problem Solving: A Novel Application for Machine Learning and Graph Algorithms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Philippe J. Giabbanelli, Andrew A. Tawfik, and Vishrant K. Gupta 12 Utilizing Learning Analytics in Small Institutions: A Study of Performance of Adult Learners in Online Classes . . . . . . . 201 Ellina Chernobilsky and Susan Hayes Part III Learning Analytics Case Studies: Practices and Evidence 13 Empowering Teachers to Personalize Learning Support . . . . . . . . . . . 223 Natasha Arthars, Mollie Dollinger, Lorenzo Vigentini, Danny Y.-T. Liu, Elsuida Kondo, and Deborah M. King 14 Predicting Success, Preventing Failure . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Danny Glick, Anat Cohen, Eitan Festinger, Di Xu, Qiujie Li, and Mark Warschauer 15 Using Learning Analytics to Examine Relationships Between Learners’ Usage Data with Their Profiles and Perceptions: A Case Study of a MOOC Designed for Working Professionals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Min Liu, Wenting Zou, Chenglu Li, Yi Shi, Zilong Pan, and Xin Pan 16 Learning Analytics Leading to Remote Invigilation for eTests: A Case Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Michael Baird, Lesley Sefcik, Steve Steyn, and Connie Price 17 Epilogue: Future Directions on Learning Analytics to Enhance Study Success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313 Dana-Kristin Mah, Jane Yin-Kim Yau, and Dirk Ifenthaler Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 About the Editors Dirk Ifenthaler is Professor and Chair of Learning, Design, and Technology at the University of Mannheim, Germany; Adjunct Professor at Deakin University, Australia; and UNESCO Deputy-Chair of Data Science in Higher Education Learning and Teaching at Curtin University, Australia. His previous roles include Professor and Director at Centre for Research in Digital Learning at Deakin University, Australia; Manager of Applied Research and Learning Analytics at Open Universities Australia, Australia; and Professor of Applied Teaching and Learning Research at the University of Potsdam, Germany. He was a 2012 Fulbright Scholar- in-Residence at the Jeannine Rainbolt College of Education at the University of Oklahoma, USA. Professor Ifenthaler’s research focusses on the intersection of cog- nitive psychology, educational technology, learning science, data analytics, and organizational learning. He developed automated and computer-based methodolo- gies for the assessment, analysis, and feedback of graphical and natural language representations as well as simulation and game environments for teacher education. His research outcomes include numerous co-authored books, book series, book chapters, journal articles, and international conference papers as well as successful grant funding in Australia, Germany, and the USA. Professor Ifenthaler is the Editor-in-Chief of the Springer journal Technology, Knowledge and Learning (www. springer.com/10758). Dirk is the past president for the AECT (Association for Educational Communications and Technology) Design and Development Division; past chair for the AERA (American Educational Research Association) Special Interest Group Technology, Instruction, Cognition and Learning; and co- programme chair for the international conference series on Cognition and Exploratory Learning in the Digital Age (CELDA). Dana-Kristin Mah is a researcher and consultant in the field of educational tech- nologies and higher education. In her doctoral thesis, she concentrated on students’ first-year experience in higher education with a focus on academic competencies and the potential of learning analytics and digital badges to enhance first-year student retention. She is co-editor of the edited volume Foundations of Digital Badges and Micro-credentials: Demonstrating and Recognizing Knowledge and xi