U G P FOR RABS U G P FOR RABS The Future of the Internet I LEE RAINIE, JANNA QUITNEY ANDERSON, AND SUSANNAH FOX AMHERST, NEW YORK Copyright 2008 Lee Rainie, Janna Quitney Anderson, and Susannah Fox All rights reserved Printed in the United States of America No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior per- mission of the publisher. Requests for permission should be directed to: [email protected], or mailed to: Cambria Press 20 Northpointe Parkway, Suite 188 Amherst, NY 14228 Date of Initial Release: January 9, 2005. Library of Congress Cataloging-in-Publication Data Rainie, Harrison. Up for grabs : the future of the Internet I / Lee Rainie, Janna Quitney Anderson, and Susannah Fox. p. cm. Includes bibliographical references and index. ISBN 978-1-60497-517-8 (alk. paper) 1. Internet—Social aspects. 2. Internet—Forecasting. 3. Internet— History. I. Anderson, Janna Quitney. II. Fox, Susannah. III. Title. IV. Title: Future of the Internet I. HM851.R36 2008 302.23’1—dc22 2008005644 FOR ITHIEL DE SOLA POOL Pool, a leading communications researcher of the 20th century, died in the mid-1980s, but he was a significant influence when vital decisions were being made regarding freedom on the Internet in the decades to follow. He inspired many Internet stakeholders with his book, Techno- logies of Freedom. In it, he projected that interconnected computing devices would be joined to form an open-ended, all-encompassing structure. He described it as “the largest machine that man has ever constructed—the global telecommunications network; the full map of it no one knows; it changes every day,” and he projected that it would be questioned by regulators fearing the challenge to the economic and political status quo. He warned that a positive future would be delayed if regulators chose to interfere. His 1983 book, Forecasting the Telephone, was an inspiration for the initiation of the “Imagining the Internet” project and surveys. T C ABLE OF ONTENTS List of Tables ix Foreword xi Acknowledgments xvii Summary of Findings xix Part 1: Introduction 1 Part 2: Institutions 5 Part 3: Social Networks 35 Part 4: Network Infrastructure 53 Part 5: Digital Products 69 Part 6: Civic Engagement 83 Part 7: Embedded Networks 103 Part 8: Formal Education 119 Part 9: Democratic Processes 137 Part 10: Families 149 Part 11: Extreme Communities 163 Part 12: Politics 173 viii TABLE OF CONTENTS Part 13: Health System Change 187 Part 14: Personal Entertainment 203 Part 15: Creativity 217 Part 16: Internet Connections 231 Part 17: Looking Back; Looking Forward 241 Part 18: Refl ections 295 Methodology 299 Appendix I: Future Scenarios Inspired by Early 1990s “Awe Stage” Projections 305 Appendix II: Biographies 351 Appendix III: Survey Results and Methodology 377 Contributor Index 391 Subject Index 395 L T IST OF ABLES Table 1. Overall survey completion rate. 301 Table 2. Overall survey completion rate. 389