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Untitled - SriLankan Airlines PDF

110 Pages·2014·19.2 MB·English
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116 SriLankan Airlines Annual Report 2013/14 Contents Highlights 005 Chairman’s Message 006 Chief Executive Officer’s Review 010 Stewardship Profiles of the Directors 016 Key Members of Management 017 Management Discussion and Analysis Operating Environment 019 Goals and Strategies 022 Financial Performance 023 Customers 026 Employees 038 Social and Environmental Responsibility 041 Financial Reports Annual Report of the Board of Directors 048 Board Audit Committee Report 051 Statement of Directors’ Responsibilities 052 Independent Auditor’s Report 053 Statement of Financial Position 054 Statement of Income 055 Statement of Comprehensive Income 056 Statement of Changes in Equity 057 Statement of Cash Flow 058 Notes to the Financial Statements 059 Annexes Ten Year Review 099 Route Map 100 Milestones 102 Glossary 103 Notice of Meeting 104 Form of Proxy Enclosed Corporate Information Inner Back Cover 001 Annual Report 2013/14 SriLankan Airlines context SriLankan Airlines belongs to the community of full service, international airlines operating around the world today. Analysis of global aviation over recent times reveals that almost every airline in this community is struggling to post adequate returns. They have reduced costs and improved product significantly over the years but have passed these benefits on to the customer often at the expense of margins. This is the context within which airline performance and profitability need to be assessed. We have put in place a 5 year business plan that is focused primarily on moving the airline towards profitability whilst continuing to deliver greater economic returns to the country. This then is the context within which SriLankan will operate and be evaluated, in the coming years. 002 SriLankan Airlines Annual Report 2013/14 Our Vision To be the most preferred airline in Asia Our Mission We are in the air transportation business. We provide our customers with a reliable and pleasant travel experience. We provide our business partners with a variety of innovative, professional and mutually profitable services. We meet Shareholder expectations of profitably marketing Sri Lanka and contributing towards the well-being of Society. We are a competent, proactive and diligent team. Our contribution is recognised and rewarded. 003 Who We Are Annual Report 2013/14 SriLankan Airlines SriLankan Airlines, the National Airline of Sri Lanka was founded in 1979. It is an award-winning carrier reputed for its world-leading standards of service, comfort, safety, reliability and punctuality. The airline’s hubs are located at Bandaranaike International Airport in Colombo and Mattala Rajapaksa International Airport, Hambantota; providing convenient connections to its global route network of 89 destinations in 44 countries in Europe, the Middle East, South Asia, Southeast Asia, the Far East, North America, Australia and Africa. SriLankan Airlines is a fully fledged member of the oneworld alliance of global airlines. 005 Annual Report 2013/14 SriLankan Airlines Highlights Group Company 2014 2013 2014 2013 (Restated) (Restated) Financial Revenue LKR Mn. 124,154.62 121,407.66 121,585.83 119,570.90 Operating Expenditure LKR Mn. 150,393.31 146,834.36 150,389.46 146,700.24 Loss Before Tax LKR Mn. (31,297.64) (26,842.36) (32,357.98) (26,088.57) Net Loss for the Year LKR Mn. (31,365.83) (26,857.60) (32,408.34) (26,088.57) Total Assets LKR Mn. 65,386.97 81,184.77 62,366.70 78,243.50 Shareholders’ Funds LKR Mn. (51,678.69) (41,437.51) (57,220.95) (45,972.79) Traffic Passenger Capacity ASK Mn. 15,780.54 15,944.31 Overall Capacity ATK Mn. 2,187.18 2,186.96 Passengers Carried RPK Mn. 12,810.95 12,968.74 Overall Load Carried RTK Mn. 1,466.74 1,513.70 Passenger Load Factor % 81.18 81.34 Overall Load Factor % 67.06 69.22 Breakeven Load Factor % 84.07 87.03 Staff Productivity Average Strength Nos. 7,475 7,241 6,578 6,359 Revenue per Employee LKR Mn. 16.61 16.77 18.48 18.80 Value Added per Employee LKR Mn. (3.55) (2.73) (4.33) (3.13) Aircraft Fleet A320/1-200 Nos. 8 8 A330-200 Nos. 7 7 A340-300 Nos. 6 6 Turbo Otter Nos. – 1 Aircraft in Service at Year End Nos. 21 22 006 SriLankan Airlines Annual Report 2013/14 Chairman’s Message As a full service, international airline and the National Airline of Sri Lanka, SriLankan Airlines supports the brand Sri Lanka. We have the infrastructure, products and services in place to provide a vital gateway to Sri Lanka. I am pleased to welcome you to the An aspect which we endeavour to picture of the challenges, triumphs and 36th Annual General Meeting of address through this report concerns failures your airline faced during the year SriLankan Airlines and to place in your context and perspective. SriLankan in review. hands the Annual Report and Audited Airlines is often viewed through the Financial Statements of the airline for prism of profitability. This is eminently Within this context therefore, I will now the financial year 2013/14. understandable as expectations, provide you with details of the airline’s particularly of a State-owned performance and its role in the greater During the year in review, your airline organisation are high. However, the scheme of things vis-a-vis the Nation, its took several strategic initiatives that refracted vision emanating from this people and their aspirations. will shape and drive our enterprise and ‘prism’ alone really does not do justice performance in the coming years. to the scope and substance of the Key Performance airline’s enterprise and achievements. Of vital importance to our progress is This report contains material to help Highlights the adoption of a new five year business place SriLankan Airlines in context with The airline earned revenue of plan. This plan embodies the strategies industry trends and results. LKR 121,585.83 Mn. for the fiscal year and actions that will be needed to 2013/14, an increase of 2% over the improve profitability and achieve The other development this year is the previous year’s LKR 119,570.90 Mn. healthier margins, whilst continuing to commencement of an evolution in our generate greater economic returns to annual reporting format, which seeks to the country. present a clearer and more contextual 007 Chairman’s Message Annual Report 2013/14 SriLankan Airlines 008 SriLankan Airlines Annual Report 2013/14 Chairman’s Message Our operating expenditure reached airlines, and is confident of attracting Sri Lanka in aiding the gamut of LKR 150,389.46 Mn., an increase of several more during the next financial activity that must ensue as these 3% over the previous year’s year. SLC also invested in a new flight hubs come into being. LKR 146,700.24 Mn. kitchen which is under construction at MRI. Of course our direct impact is to be Passenger capacity, number of seen in the aviation sector. passengers carried and load factors In addition to its core business of airline maintained parity with last year’s levels. catering SLC has a diversified business SriLankan Airlines accounts for over portfolio which includes; operating 50% of passenger travel into and out of However, the airline’s net loss increased Transit and Public Restaurants at BIA Sri Lanka. Our operations bring gainful to LKR 32,408.34 Mn. for the period and MRI, management of and catering profit right across the industry supply under review, compared with a net loss to airport lounges, managing the airport chain, benefitting airports, hotels, of LKR 26,088.57 Mn. recorded the Transit Hotel at BIA, provision of Laundry travel agencies, freight forwarders previous year. Services (Aero Clean), Local Catering among others. (Vanilla Pod) and operating the Semondu This loss is attributable to an increase in Restaurant in Colombo. We are an integral stakeholder in the aircraft maintenance and overhaul costs country’s tourism sector. caused mainly by mandatory aircraft SriLankan Catering added to the Group’s modifications and expenses related to growing reputation for excellence by Sri Lanka’s growing economy and rapid return of aircraft, which amounted to winning prestigious awards during the development have been key catalysts for LKR 2 Bn., as well as an escalation in year. SLC remains one of the few Airline the growth of tourism. Tourists arrivals finance expenses which amounted to caterers to possess triple certification at 1.3 Mn grew by 27% as at December LKR 6,197 Mn. (which includes during the year under review and 2013 and we are well on track to achieve LKR 2,100 Mn. attributed to the loss on successfully completed audits to the target of 2.5 Mn. visitors by 2016. Sale of Treasury Bonds) compared with upgrade its quality management Total revenue from tourism up to LKR 3,138 Mn. the previous year. standards. SLC is a member of the December 2013 reached USD 1 Bn. International Travel Catering Association of (ITCA) and the Flight Food Service Despite this growth in visitor numbers, Performance of the Association of the United States and the we feel that the sector remains Subsidiary - SriLankan flight kitchen is halal certified. underdeveloped in comparison to Catering Limited (SLC) other countries in the region. This is an opportunity that industry, airline The Group’s fully owned subsidiary, SriLankan and Government can seize and turn to SLC, continued to provide strong and Sri Lanka singular advantage. financial support for the Group during the year under review and achieved The focal point of the national SriLankan Airlines’ contribution to the an impressive profit after tax of development thrust is the establishment national interest stretches far. LKR 2.3 Bn. compared to profit after of Sri Lanka as a strategically important tax of LKR 1.4 Bn. reported in previous economic centre of the world. This, the Our membership, just attained, in the financial year. This was the eighth time in country hopes to attain by developing prestigious oneworld global airline the past that SriLankan Catering crossed into Maritime, Aviation, Commercial, alliance has significantly expanded our LKR 1 Bn. in profit after tax. Tourism, Energy and Knowledge hubs - reach and offer with access to more a strategically important link between than 900 destinations operated by our SLC specialises in providing Inflight the eastern and western hemispheres. alliance partner airlines across the globe. catering services to airlines that operate This is a quantum leap in enhancing - to Bandaranaike International Airport SriLankan Airlines as a full service, access to more places around the globe (BIA) and Mattala Rajapaksa International international airline and the National for the international traveller as well as Airport (MRI). SLC signed new Airline of Sri Lanka, has the the country’s image and standing as it agreements during the year to provide infrastructure, products and services develops the aviation hub concept. catering services to several international in place to provide a vital gateway to

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the country's image and standing as it develops the aviation hub concept. airlines, and is confident of attracting several more during the next financial year. SLC also invested in a new flight kitchen which is under construction at MRI. In addition to its core business of airline catering SLC has
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