The program requirements of this manual are based on the potential safety hazards and operating losses to which the company had a foreseeable exposure on the date of publication of this manual. Due to the constantly changing nature of government regulations, it is impossible to guarantee absolute accuracy of the material contained herein. Periodically, material in this manual will be updated, revised or supplemented in order to keep the manual current and relevant. It is impossible to effectively deal with all safety concerns or procedures in a single manual. Many safety-related matters involve situation-specific factors, which are difficult to anticipate. Accordingly, this manual is not the definitive statement, or the only statement, on company safety concerns or procedures. This manual is a starting point and a good-faith attempt to create a viable, company-wide, safety program and philosophy. Although the information and recommendations contained in this publication have been compiled from sources believed to be reliable, the company makes no guarantee as to, and assumes no responsibility for, the correctness, sufficiency or completeness of such information or recommendations. I.B. Abel, Inc. Copyright 2016 Table of Contents Policy Statement on Safety 1 Administrative: Human Performance (HuP) 2 Employee Responsibility 3 Training and Education 4 Incident Reporting and Investigation 5 Transitional Duty 6 Substance Abuse Policy 7 Disciplinary Action Policy 8 Appendix A: Serious Six Violation 8-6 Emergency Action Plan 9 OSHA 10 Hazard Control: Concrete and Masonry 11 Confined Spaces 12 Cranes and Rigging Inspection 13 Cutting and Welding 14 Driver Safety 15 Electrical 16 Excavation 17 Appendix A: Sloping and Benching Diagrams 17-7 Appendix B: Utility Marking Guidelines 17-13 Appendix C: Digging Protocol 17-15 Fall Protection 18 Fire Protection and Prevention 19 Hand and Power Tools 20 Heavy Equipment 21 Appendix A: Operator’s Inspection Report 21-3 Housekeeping/Material Storage 22 Lock Out/Tag Out 23 Mine Safety (MSHA) 24 Personal Protective Equipment 25 Railway Safety 26 Regulatory Inspections 27 Scaffolds and Aerial Lifts 28 Stairs and Ladders 29 Steel Erection 30 Work Zone Safety 31 Occupational Health Asbestos Containing Materials (ACM) 32 Back Injury Prevention 33 Bloodborne Pathogens 34 Carbon Monoxide (CO) 35 Hazard Communication (HAZCOM) 36 Hearing Loss Prevention 37 Lead 38 Mold Awareness 39 Respiratory Protection 40 Silica 41 Smoking 42 Temperature Extremes 43 Environmental Erosion and Sedimentation Control 44 Radio Frequency 45 Permit Requirements 46 Storm Water Pollution Prevention 47 Acknowledgement of Receipt 48 I. B. ABEL, INC. SAFETY POLICY STATEMENT “Zero Incidents” I. B. Abel, Inc. considers the safety and health of its employees our highest priority. No other endeavor is more vital to the successful pursuit of mutual goals and objectives. It is the intent of the company to provide a safe and healthy work environment for all employees and assure that they have the knowledge, skills, tools and equipment to perform their jobs safely. We will maintain a safety program conforming to the best practices for the industry. To be successful, such a program must embody proper attitudes toward injury and illness prevention on the part of all managers, supervisors and employees. It also requires cooperation in all safety matters, not only between supervisor and employee but also between each employee and his/her co-workers. Only through such a cooperative effort can this safety program be in the best interest to all. This safety program has the complete endorsement and backing of the upper management of this company. It is consistent with our core values: We are responsible for each other’s wellbeing and success. Each person is empowered and accountable. Act with integrity and transparency. Our objective is a safety program that is an integral part of our safety, quality and productivity (SQP) policies and procedures and utilizes Human Performance (HuP) tools to eliminate injuries and illnesses. “Our goal is zero incidents”. The benefits of working together to meet this goal will be reflected upon our company, our customers and, most importantly the health and safety of our employees. Patrick A Kinsley, President I. B. Abel, Inc. 1-1 HUMAN PERFORMANCE – HuP I. INTRODUCTION/OVERVIEW a. The expectation of the I.B. Abel Leadership is for the organization to provide a safe, high quality and productive service to our customers by ensuring each job task is completed without error the first time, every time. Human Performance is simply defined as behaviors plus the results that follow. Human Performance principles focus attention on employee actions and decisions that affect safety, operational, and business results. As such, the personal safety of workers and the integrity of our product are the central focus of human performance at I.B. Abel. Each I.B. Abel employee is expected to take responsibility for their actions. We are committed to improve our performance by implementing the principles of Human Performance. This Safety Lesson Plan addresses four fundamental Human Performance Tools employees are expected to use when performing work in order to reduce mistakes and improve results. II. HUMAN PERFORMANCE = BEHAVIOR + RESULTS a. Behaviors are what we say and do. Results are outcomes of what we say and do. Excellent human performance is achieved by continuously reinforcing the right behaviors. This leads to optimum personnel safety and system reliability. Most serious events are initiated by human actions. I.B. Abel had a number of significant events in the past few years that could have been avoided if the proper Human Performance principles were applied. It is important that everyone apply Human Performance principles into the way we do business for the protection and benefit of all employees, customers, and shareholders. III. HUMAN PERFORMANCE PRINCIPLES a. People are fallible, and even the best people make mistakes. b. Error-likely situations are predictable, manageable, and preventable. 2-1 c. Individual behavior is influenced by organizational processes and values. d. People achieve high levels of performance largely because of the encouragement and reinforcement received from leaders, peers, and subordinates. e. Events can be avoided through an understanding of the reasons mistakes occur and application of the lessons learned from past events (or errors). IV. WHAT IS AN ERROR PRECURSOR? a. An error precursor is a condition at the job site that increases the risk of errors or mistakes. Error precursors are always W.I.T.H. us: i. Work environments ii. Individual capabilities iii. Task demands iv. Human nature b. Being aware of error precursors (job hazards) is the key to preventing mistakes. Below is a list of the top ten errors traps: i. Time Pressure (in a hurry) ii. Distraction / Interruption iii. Multiple Tasks iv. Overconfidence / complacency v. Vague instructions vi. First Shift / Last Shift (tired and not focused) vii. Peer Pressure viii. Changes / departure from routine work ix. Physical Environment x. Mental Stress (home or work) V. WHAT IS AN ERROR LIKELY SITUATION? a. An error-likely situation is a work situation in which there is a greater chance for error when performing a specific action or task in the presence of error precursors. i. Error = unintentional deviation from preferred behavior or “at risk behavior” 2-2 ii. Likely = increased probability of an event due to error precursors iii. Situation = job site conditions (error precursors) b. Remember that all events are predictable and preventable. It is important to always identify error-likely situations by recognizing error precursors and when critical steps are being performed. Use error prevention tools to stay focused on the task you are performing. Catch and prevent errors before they happen. Remember: Don’t Get Caught in those Error Precursor Traps. Be aware of all job hazards before you begin working. This is the key to preventing injuries and mistakes. c. Once the error likely situation is identified, identify what can be done address error likely situations during performance of the critical tasks. These tools are also strongly related to conduct of operations work practices. Tools that can be used to minimize human errors include: i. Pre-job Briefing/SAFER ii. Post-job Briefing iii. Self-Checking iv. Peer-Checking v. Two-Minute Rule vi. Stop When Unsure vii. Questioning Attitude viii. Situational Awareness ix. Effective Communications x. Procedure Use and Adherence VI. HUMAN PERFORMANCE TOOL BAG a. Pre-job briefs/tailboards/huddles i. After the work is adequately planned, all work activities should have some type of pre-job briefing. A pre-job briefing is a meeting of workers and supervisors conducted before performing a job to discuss the tasks involved, hazards, and related safety precautions/controls. This meeting helps individuals to better understand what to accomplish and what to avoid. 2-3 Pre-job briefings help participants avoid surprises in the field and reinforce the idea that there are no ―routine‖ activities. A graded approach is used to determine the scope of a pre-job briefing. The scope depends on the job’s risk and complexity and the frequency it is performed by the worker. Simple briefings can be conducted for uncomplicated, repetitive, low-risk tasks, while more detailed briefings are appropriate for complex, infrequently performed, and high-risk tasks. The effectiveness of a pre-job briefing depends greatly on the prepare People attending the pre-job briefing should have an understanding of the job to be performed. This promotes a quality dialogue that helps everyone understand what they must accomplish and what to avoid, providing an opportunity to raise everyone’s awareness of critical activities and to mentally rehearse performance of critical steps. One of the event prevention tools which can be used during pre-job briefings is a mental framework called SAFER. SAFER should be applied in situations such as pre-job safety meetings and work site walk- downs. 1. SUMMARIZE (S) critical steps of task. Not all steps of a procedure are equally important, particularly if the job is judged risk-significant. 2. ANTICIPATE (A) error-likely situations. A review of job-site conditions could reveal error-prone steps or activities in the task. 3. FORESEE (F) consequences. If a mistake does occur at the critical steps, what is the worst that can happen to the physical plant? To people? What is likely to occur? 4. EVALUATE (E) defenses. Defenses should prevent, catch, or recover from error. This stage of SAFER is the best time to determine contingencies 2-4 for potential consequences of error, rather than later during job performance. 5. REVIEW (R) operating experience. The first four elements of the task preview address what might happen. This step addresses what has happened. Operating experience helps dispel the attitude that nothing can go wrong. ii. The pre-job brief helps individuals to better understand what to accomplish and what to avoid. Pre-job briefings help participants avoid surprises in the field and reinforce the idea that there are no “routine” activities. 1. Why: a. Helps personnel to better understand what is to be accomplished and what should be avoided. They help personnel avoid surprises in the field and reinforce the idea that there are no routine tasks. b. Allows an interaction between members of the crew so that there is an understanding of each members role c. Designated Challenger 2. What: a. Task purpose, scope, and nature of work b. Review of procedures, work package documents, drawings, turnover information, prerequisites, permits, etc. that will be used to complete the task c. Task assignments, identifying and understanding roles and responsibilities, qualifications, personal limitations, handoffs, and the controlling authority d. Safety hazards and mitigating methods: i. Identification of safety hazards ii. Work procedures involved iii. Special precautions 2-5
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