United Airlines Flight Schedule (.pdf)

157 Pages·2002·2.04 MB·English

APRIL 2004
Worldwide Timetable
More Miles.
Every Day.
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• 15,000 Bonus Miles after fi rst purchase1
• 1 mile for every $1 you spend2
• One-way, 1,000 mile, One-class Upgrade Certifi cate3
• $25 United Discount Travel Certifi cate3
Apply today:
Call 1-888-819-3529 or
Visit us Online
1 Please allow 4 to 6 weeks after your fi rst purchase for the 15,000 bonus miles to be posted to your Mileage Plus account. First purchase does not include balance
transfers, convenience checks, or cash advances. Bonus Miles do not count towards mileage caps.
2 The maximum number of miles you can earn with the United Mileage Plus Visa card is 10,000 miles in any single billing period, with a maximum of 60,000 miles per
calendar year. However, there is no mileage cap for Mileage Plus Premier®, Premier Executive®, or Premier Executive® 1K® members. Miles are earned on net
purchases only; Miles are not earned on balance transfers, convenience checks, or cash advances. Bonus Miles do not count towards mileage caps.
3 Please allow 3 to 5 weeks after your fi rst purchase for your $25 United Discount Travel Certifi cate and One-way, 1,000 mile, One-class Upgrade
Certifi cate to arrive. The $25 United Discount Travel Certifi cate and One-way, 1,000 mile One-class Upgrade Certifi cate are not combinable with other discounts or air
travel certifi cates and are not transferable. United’s One-way, 1,000 mile, One-class Upgrade Certifi cate is valid from paid full Economy to the next class of service.
Additional restrictions apply and are printed on the certifi cates.
This offer is available to new Cardmembers only; existing United Mileage Plus Cardmembers are not eligible.
Mileage Plus miles will be awarded only to accounts that are open and in good standing on the statement Closing Date.
Miles accrued and awards issued are in accordance with the United Mileage Plus Program. United, its subsidiaries, affi liates and agents are not responsible for any
fi nancial products or services associated with this offer. Other terms and conditions apply. Taxes and fees related to award travel are the responsibility of the passenger.
United may change Mileage Plus Program rules, regulations, conditions of participation mileage levels, travel awards, or special offers at any time without notice,
impacting for example, value of the mileage or certifi cates already accumulated, partner affi liations, rules for earning mileage and blackout dates and limit the number of
award seats available. United reserves the right to terminate the Mileage Plus Program at any time with or without notice. Mileage Plus travel awards, mileage accrual
and special offers are subject to government regulations. United and Mileage Plus are registered trademarks of United Air Lines, Inc.
Bonus miles and miles earned through non-fl ight activity do not count toward Premier® status.
The United Mileage Plus Visa card is issued by First USA Bank, N.A. which reserves the right to add or delete benefi ts and services at any time without notice
to Cardmembers.
ADV40684
A P R I L Table of Contents
‘04
About United Our United CommitmentSM
pages 1 - 4
Your Global Travel Partner
United®
United Express®
Alliances
Star Alliance Network®
Code-share Partners
Classes of Service
United First®
United First Suite®
United Business®
Economy Plus®
United Economy®
United Programs and Services
united.com®
Mileage Plus®
Red Carpet Club®
Arrivals SuiteSM
United Ground Link®
United Vacations®
United Cargo®
United SameDay®
United SameDayPlus®
General Passenger Information
Flight Information How to Use Our Timetable
pages 5 - 152
How to Build Your Own Connections
Minimum United Connecting Times
United Fleet
United Destinations
Flight Ranges
Flight Schedules*
Reference United’s Special Service Contacts
page 153
United’s Web Sites Worldwide
U.S. and International Ticket Offices
* Schedules subject to change without notice. Please verify your selected flights with
United Reservations or your travel agent.
Timetable production software Copyright 2004 by GoldenWare Travel Technologies, LLC.
Neither United Airlines, Inc. nor GoldenWare Travel Technologies, LLC assume liability for
damages, consequential or otherwise, for use of this data, even if notified in advance of
such alleged potential damage.
WORLDWIDE TIMETABLE•April 1, 2004 – June 15, 2004
Visit the land of the rising sun.
And stay for the sunsets.
To most of us, Japan means bullet trains and cities, not shoes and go off the beaten track. You’ll also be pleased
beautiful beaches and sunsets. But, now, the people there to know getting to Japan is easy. Eleven of the
would like to say “Yokoso” or “Welcome” to the hidden Star Alliance network carriers offer 608 flights to Japan a
treasures this fascinating country has to offer.Visit Okinawa week and over 4,000 weekly domestic flights. And once
and you’ll discover over 161 islands nestled between the there, you can make travelling even easier, by using our
equator and the tropics. Here you’ll find some of the most affordable and flexible Japan Airpass. To book a flight
beautiful beaches in the Pacific, with numerous five star call any one of the Star Alliance carriers that serve
resorts to match. For the more adventurous there’s Japan or contact your travel agent. Alternatively, go to
Kyu–shu–.With its mild climate, lush green countryside and www.jnto.go.jpfor more tourist information. You’ll soon
deep gorges, it’s the perfect place to pull on your walking see Japan in a totally different light.
www.staralliance.com
Information correct as at 01/2004. Photography supplied by JNTO.
About United
Our United CommitmentSM United Express®
United Express extends United’s service on a regional basis,
Our United Commitment is a sincere promise to provide
to large and small communities across the United States.
you with the respect,courtesy,fairness and honesty you
Schedules are coordinated with those of United for conven-
expect and deserve each and every day,both in the air and
ient connections. Seat assignments are available in advance
on the ground.Our commitment to improved customer
(subject to normal restrictions)and Mileage Plus®members
satisfaction includes:
earn miles for all flights. For more information,please click
•Offer the lowest fare available
here:United Express
•Notify customers of known delays,cancellations and
diversions
Alliances
•Provide on-time baggage delivery
•Support increases in the federal baggage liability limit United’s strategic alliances give you access to thousands of
daily departures on six continents.Whether you need a
•Allow reservations to be ticketed or cancelled
direct flight to Germany or a connecting flight in Australia,
•Give prompt ticket refunds
United and its partner carriers can get you there—often with
•Properly accommodate customers with special needs
one-stop check-in and coordinated baggage handling.
or disabilities
Star Alliance™Network
•Meet customers’essential needs during long on-aircraft
delays As a founding member,United helped create a premier
network that offers a simplified,seamless travel experience
•Handle bumped customers with fairness and consistency
from beginning to end. Passengers can earn and redeem
•Disclose travel itinerary,cancellation policies,frequent
Mileage Plus miles for travel on any Star Alliance carrier,and
flyer rules and aircraft configuration
access partner lounges throughout the Star Alliance
•Ensure good customer service from code-share partners
network.For details on the benefits and privileges,
•Be more responsive to customer complaints
click here:Star Alliance
You can also find highlights of Our United Commitment at
Code-Share Partners
ticket offices and airports,or by clicking here:
United’s marketing agreements with 21leading global and
Our United Commitment
regional airlines offer you more destinations and a simplified
To receive a copy of Our United Commitment, send your connection process.Through these agreements,you can
request to:United,Customer Relations,P.O.Box 66100, receive advanced seat assignments,check your baggage
Chicago, IL 60666. through to its final destination, and even accrue and redeem
Mileage Plus miles through our partner carriers. For more
information, click here:Code-Share
Your Global Travel Partner
United®
Classes of Service
United is one of the world’s largest airlines with over 1,700
daily departures to 22countries and nearly 100 U.S. United First®
destinations.We have a proud 76-year history of innovative United First truly sets the standard for comfort. It all starts
firsts that includes the world’s first flight attendant service, with separate United First check-in and security stations at
the first nationwide automated reservation system and the the airport. Onboard, our wide,reclining,ergonomic seats
first airline to fly the state-of-the-art Boeing 777. feature adjustable headrests,personal phone with fax/e-mail
For more information,click here:United access,and on select aircraft,laptop-computer power
source and individual armrest video screens. United First
serves delicious meal entrees and snacks. We also offer a
well stocked bar featuring top shelf brands and an assort-
ment of fine wines. To learn more,
click here: United First
1
WORLDWIDE TIMETABLE • April 1, 2004 – June 15, 2004
About United
United First Suite® United Programs and Services
United First Suite is a state-of-the-art,luxurious personal
united.com®
space available only on international,overseas flights. For total
United’s web site is a full-service travel site offering a host of
sleeping comfort,the seat reclines to a full 180˚ to create a
resources including the ability to make air,car and hotel
soft,relaxing bed. When flying United First International,
reservations online*. You can access current flight information
United agents service offers around the clock support to assist
such as arrivals,departures and gate assignments anytime
you before and after your flight. Passengers are also invited to
day or night. United Mileage Plus members can also check
relax before,after and in between flights in our United First
their account summary online,redeem miles for domestic
International Lounge,Red Carpet Club or Star Alliance mem-
award travel and request upgrades. In addition,this site
ber lounges. For more information,click here: United First
features special discounts including E-Fares®—last minute
International
travel deals to and from select cities. To locate your country’s
United Business®
United web site,click here: united.com
Available on transcontinental and overseas flights,United
Mileage Plus®
Business provides a premium travel experience. Each seat
Enrollment in United’s frequent flyer program is free and
features the BackcyclerSMMotion System for lumbar support
enables members to earn miles redeemable for free or
and doubles as an efficient workspace that includes
upgraded travel and more. Earn miles just about every time
a personal phone with fax/e-mail access and laptop power
you fly on United,United Express,Star Alliance members and
source. To find out more,click here:United Business
code-share partners. Plus,you can earn miles for using your
Economy PlusSM
Mileage Plus credit card,dining out,shopping at the grocery
United was the first airline to offer up to five inches of
store and even making long distance phone calls. With over
additional legroom with Economy Plus. This cabin service is
100Mileage Plus partners worldwide,you can earn miles
the most spacious economy seating in the industry and can
toward free travel faster than ever. For more information,
be found on all United flights. It’s available on a first come,
click here:Mileage Plus
first served basis to all Mileage Plus members
To join,click here: Mileage Plus
with Premier®status or higher,Star Alliance Gold and Silver
members,and full-fare United Economy ticket holders. To check your account balance online,click here:
For more information,click here: Economy Plus Account summary
United Economy® For award travel booking and information,click here:
United Economy provides you with the things you want most Awards
from your flight. We feature complimentary Starbucks®coffee For information on the Mileage Plus Premier program,
and soft drinks,as well as snacks or meals. For your click here: Premier
entertainment,we provide free headsets for listening to music
For information on Mileage Plus partners,click here:
or watching in-flight films. To learn more,click here:
Mileage Plus partner guide
United Economy
Red Carpet Club®
Red Carpet Club members can access 40Club locations
worldwide. Red Carpet Club offers members a comfortable
place to relax or conduct business. Complimentary snacks,
coffee,tea and soft drinks are available at all locations and
full bar service at most locations for a modest fee**.
Phones,fax machines,modem connections and photocopiers
are available. Some locations offer conference rooms for a fee.
For more information,please click here: Red Carpet Club
*Online booking not available in all markets.
**Complimentary bar service is available at locations outside of the United States.
2
WORLDWIDE TIMETABLE • April 1, 2004 – June 15, 2004
About United
Arrivals SuiteSM United SameDay PlusSM
This exclusive United service offers international customers United SameDay Plus provides logistics solutions for all your
the opportunity to shower,enjoy a continental breakfast and heavy freight shipping needs. It offers a full range of fast,
make use of business services (phone,fax,laptop power highly reliable door-to-door shipping services for delivery
ports,etc.) after an early morning landing. Arrivals Suite today or whenever you need it. For additional information,
facilities are available to all paid United First and full-fare click here: United Sameday Plus
United Business travelers (including Mileage Plus award
customers†) on overnight international flights arriving in
General Passenger Information
the morning. For more information call 1-800-538-2929.
Advance Seat Assignments
United Ground Link®
Advance seat assignments are available from your travel
United offers the convenience of scheduled ground
professional or United when you make your reservation.
transportation as part of a flight reservation. Reservations are
They are subject to release and reassignment if not claimed
booked along with air travel. Baggage is checked through to
at least 20minutes prior to scheduled departure for flights
final air destination,then claimed and rechecked on ground
between U.S.points other than Hawaii; 30minutes to/from
transportation. This service is only available in conjunction
Canada,Hawaii and Mexico; and 45minutes to/from all other
with connecting air travel. Mileage Plus members earn mileage
international points.
credits. For more information,click here: United Ground Link
or call 1-800-241-6522 Carry-on Baggage
Each passenger is limited to one bag and one personal
United Vacations®
item such as a purse,briefcase or laptop computer (note:
The official tour program for United,United Vacations offers
backpacks are not considered personal items).Each piece
vacation packages to over 100destinations around the world.
cannot weigh more than 50 pounds and may not exceed 9"
All air service is on United. You can book your vacation
by 14" by 22"—totaling 45linear inches (115cm).Carry-on
package through your travel agents or by clicking here:
baggage must fit under the seat or be stowed in an approved
United Vacationsor calling 1-800-328-6877
compartment or overhead bin.
United Cargo®
Checked Baggage
United is one of the world’s largest passenger/cargo carriers
For domestic travel,two pieces are permitted free of charge.
and a leader in providing air cargo shipping services
Each piece may not exceed 62linear inches (158cm)and 70
worldwide for customers with time-sensitive shipments,heavy
pounds (32kg).For international travel,United’s baggage
freight and small packages. For more information,click here:
allowance may vary.Contact United or a travel agent prior to
United Cargo
your trip.Passenger identification must be placed on the
United SameDaySM
outside of all checked baggage.(We recommend identification
United SameDay service delivers urgent,time-sensitive,small
be also placed on the inside.)Baggage identification labels are
packages door-to-door anywhere in the United States today—
available from United at no cost.Car keys,pills,critical
and when you ship online,you can earn Mileage Plus bonus
medicine or other items necessary for your health or well
miles with every shipment.For additional information,
being should remain in carry-on baggage whenever possible.
click here: United SameDay
Baggage checked prior to departure is generally unavailable
until claimed at your destination.
Oversized, Overweight and Excess Baggage
Baggage in excess of the free baggage allowance will be
charged an excess fee.Overweight and oversized baggage is
also subject to additional fees.Certain items such as bicycles,
scuba gear,household pets,etc.may be subject to special
charges.Check with your travel agent or United Reservations
†Upgrades to United Business from United Economy tickets are NOT eligible. Customers for specifics.
traveling on code-share partner flights not operating by United are NOT eligible for Arrival
Suite.
3
WORLDWIDE TIMETABLE • April 1, 2004 – June 15, 2004
About United
Baggage Liability Electronic Device Use
Liability for baggage loss,damage or delays will not exceed AMand FMtransmitters and receivers,portable telephones,
USD $2,500.00unless you declare a higher valuation and pay a remote control toys and similar electronic devices may
slight extra charge.Excess valuation cannot be declared for interfere with aircraft communication and navigation systems.
certain checked valuable items such as jewelry,negotiable Operating them while onboard is prohibited by the Federal
instruments,currency and antiques.For international trips, Aviation Administration.Portable dictation recorders,cassette
United’s liability will not exceed $9.07per pound for checked players,electronic hand-held calculators and games,
baggage and $400per passenger for unchecked baggage, typewriter style portable computers with accessory printers
unless you declare a higher value and pay an extra charge. and tape drives,watches,hearing aids,heart pacemakers and
United will not be liable for loss of money,jewelry,cameras or electric shavers are permitted during your flight,but are
other similar valuables. restricted during taxi,takeoff and landing.
Restricted Articles Mobile Phone Use
Acid,matches,lighter fluid,explosives,flammable solids/ Mobile phones may be used onboard the aircraft before
liquids,oxidizing materials,corrosive materials,compressed departure—while it is on the ground and the doors are open.
gases,poisons,etiologic agents,radioactive materials, They may be used on the ground,after the doors are closed,
irritating or incapacitating sprays may not be carried in any only with specific permission from the captain of the flight.
baggage. This permission will normally be granted during irregular
operations.While in flight,mobile phones may not be used
Prohibited Items
at any time.
No knives of any size,cutting instruments of any kind,nor
other sharp/dangerous objects are permitted in carry-on International Passengers
baggage,allowed into the cabin of the aircraft,or beyond the To comply with the requirements placed by foreign
security screening checkpoint. governments,it is necessary for international passengers to
have the required entry documentation for their itinerary.
Reservations Subject to Cancellation
For information,contact United Reservations International
Reservations are subject to cancellation if you are not
Desk.All United passengers purchasing International United
available for boarding,at the boarding gate,at least
Business transportation and traveling to or from a domestic
20minutes prior to scheduled departure for flights between
United destination,will be booked in United First or domestic
U.S.points,20minutes to/from Canada,Mexico,and the
United Business on the domestic portion,providing that:
Caribbean,and 30minutes to/from all other international
1)Space is available at the time of the reservation; 2)There is
points.For international departures,United recommends that
no United Business cabin on that flight.If a passenger cannot
passengers check in two hours in advance.
be accommodated in United First based on space availability
Alcoholic Beverages
or lack of United First cabin during the domestic leg,there will
Federal Aviation Administration regulations provide that no
be no refund due the passenger.
person may drink beverages onboard an aircraft unless served
Agricultural Inspection, Hawaii—Mainland
by the airline.We reserve the right not to serve alcohol to any
Plant products to the Mainland from Hawaii must be
person who appears to be intoxicated or under the legal
admissible prior to check in.Your baggage is subject to
drinking age.
pre-departure inspection at Honolulu,Kona,Lihue and Kahului.
Credit Cards
For detailed information phone: Plant Protection and
United accepts American Express®,Diners Club®,Discover®,
Quarantine, APHIS, USDA,Honolulu 808-836-1491or
Visa®,MasterCard®,Carte Blanche®,Universal Air Travel Card®,
808-836-1551; Hilo 808-935-1049.
enRoute®,the JCBCard®and the United Travel Card.
Smoking Regulations
Denied Boarding Compensation Plan
In consideration of your fellow passengers and flight crews,
You may be entitled to compensation if we are unable to
smoking is not permitted on any flight operated by United.
accommodate you on a flight for which you have a confirmed
reservation and which departs without you.This is subject to
exceptions provided in the tariff on file,conditions of removal
and value of your ticket.
4
WORLDWIDE TIMETABLE • April 1, 2004 – June 15, 2004
Flight Information
How to Use our System Timetable Minimum United Connecting Times
Flight-to-Flight or Flight Range-to-Flight Range. Exceptions may apply.
Airport Codes Domestic to Domestic to International International to
Domestic International to Domestic International
a
AKL — 1:15 1:20 :45
b
BOS :30 :40 1:20 1:15
c e
CPH — — — :45
f g h i j k DEN :30 :35 1:10 —
d l
DUS — :40 :40 :40
This is not an actual flight—it is an example only.
EWR :25 :40 1:30 1:00
a Originating (Departure City) FRA — :45 :45 :45
b Arriving (To City) GIG — :30 :30 :30
c Departure Time (24hour clock) HKG — — — :40
d Arrival Time (24hour clock) HNL :45 :50 1:45 1:45
e Flight number (Refer to the Table of Contents to decode IAD :30 :35 1:00 :50
Flight Ranges.)
JFK :30 :30 1:15 1:00
- No symbol indicates flight operated by United.
LAX :30 :30 1:10 1:10
✦ Star Alliance/Code-Share or United Express Flight.
LHR — 1:30 1:30 1:30
✧ Star Alliance/Code-Share or connection flight.
MCO :25 — — —
A connection to/from United is required.
MEX — :55 :55 :55
f Type of aircraft: CHG=change of aircraft
MIA :30 :30 1:25 1:30
g Frequency of operation:
MUC — :35 :35 :35
(1=Monday, 7=Sunday, X=Except)
NRT — — — :50
h Stops (if any)
ORD :29 :35 1:15 1:15
i Meal(s)served:
PDX :20 — — —
B=Breakfast, L=Lunch, D=Dinner, S=Snack,
SEA :30 :30 1:10 1:10
R=Refreshment, O=Cold Meals, H=Hot Meals
j Actual Miles SFO :30 :50 1:20 :50
k Duration SYD — 1:00 1:15 1:00
l Additional Information YYZ — :50 :50 —
All flights arriving in the United States from Aruba, Bahamas,
How to Build Your Own Connections or Canada (except Halifax, Nova Scotia, Canada)should be
considered Domestic arrivals when calculating connecting
•Select a flight from your origin airport to a connecting times. U.S.Customs is pre-cleared in Aruba, Bahamas, and
airport. Canada (except Halifax, Nova Scotia, Canada).
•Note arrival time at the connecting airport, and schedule
your destination flight according to the required minimum
connecting time.
•International flights that have transited or will transit
another U.S.point are considered domestic.
In order to make the most efficient connection, check other
connection airports for additional itineraries.
5
WORLDWIDE TIMETABLE • April 1, 2004 – June 15, 2004
Flight Information
United Fleet
No matter where you sit on a United flight, we are dedicated 8775-8790 SAS - Lufthansa
to making you feel at home. Because we value comfort, we fly 8791-9245 Lufthansa Airlines
more spacious widebody aircraft than any other airline, and 9260-9299 Varig Brazilian Airlines
we are installing innovative,“head-to-toe”,ergonomic seats in 9300-9464 SAS—Scandinavian Airlines
all our aircraft. 9465-9484 Austrian Airlines
These diagrams of the United fleet are a great tool to help you 9485-9499 Tyrolean Airways
locate your seat on a scheduled flight or to plan where you 9500-9503 Lauda Air
would like to sit on future trips. We have also detailed,plane- 9504-9515 Virgin Blue DJ
by-plane,our wide array of onboard features. Be sure to look 9593-9669 Continental Connection
(Operated by Gulfstream for Continental Connection)
for United First Suite,enhancements to United Business,and
Economy Plus on our international aircraft.
Flight Range United Express
For more information, click here:
Seat Maps 5200-5999 Air Wisconsin Airlines
6000-6999 SkyWest Airlines
United Destinations 7000-7999 Atlantic Coast Airlines
After over 75 years of experience,United now takes
Flight Range United Ground Link
you to 22 countries, with 1,700 daily flights. Some cities
4690-4714 SNCF—French Rail
shown may be served seasonally.
8790-8795 Thalys International Rail
Please check with United Reservations.
For more information, click here:
United Destination Maps
United Express Route Maps
Flight Ranges
Flight Range United
1-2999 United
Flight Range Alliances and Partnerships
2000-2999 US Airways
4200-4279 Aloha Airlines
4280-4299 Aloha IslandAir
4303-4399 AIr New Zealand
4590-4640 AIr Dolomiti
4715-4799 Mexicana
4800-4999 bmi
8200-8209 Thai Airways International
8225-8279 ANA—All Nippon Airways
8280-8289 Air Nippon
8290-8299 Air Japan
8300-8649 Air Canada
(Operated by Air Canada Regional)
8650-8774 Air Canada Jazz
6
WORLDWIDE TIMETABLE • April 1, 2004 – June 15, 2004