m o c c. ntifi e ci s d orl w w. w w m o d fr e d a o nl w o D TTThhhiiisss pppaaagggeee iiinnnttteeennntttiiiooonnnaaallllllyyy llleeefffttt bbblllaaannnkkk m o c c. ntifi e ci s d orl w w. w w m o d fr e d a o nl w o D m o c c. ntifi e ci s d orl w w. w w m o d fr e d a o nl w o D Published by World Scientific Publishing Co. Pte. Ltd. 5 Toh Tuck Link, Singapore 596224 USA office: 27 Warren Street, Suite 401-402, Hackensack, NJ 07601 UK office: 57 Shelton Street, Covent Garden, London WC2H 9HE British Library Cataloguing-in-Publication Data A catalogue record for this book is available from the British Library. m o c c. ntifi e UNCERTAINTY, DECISION-MAKING AND TEAM WORK IN ci ds HIGH-TECH HEALTHCARE orl PERSON-SoulMindBody-HOOD & Relational Medicine w w. Copyright © 2023 by World Scientific Publishing Co. Pte. Ltd. w w m All rights reserved. This book, or parts thereof, may not be reproduced in any form or by any means, ed fro esylesctetrmo nniocw o rk nmoewchna onri ctoa lb, ein icnlvuednintegd p, hwoitthoocoupt ywinrigtt,e rne cpoerrdminisgs ioorn a fnryo min ftohrem pautbiolins hsetor.rage and retrieval d a o nl w o D For photocopying of material in this volume, please pay a copying fee through the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, USA. In this case permission to photocopy is not required from the publisher. ISBN 978-981-125-467-3 (hardcover) ISBN 978-981-125-468-0 (ebook for institutions) ISBN 978-981-125-469-7 (ebook for individuals) For any available supplementary material, please visit https://www.worldscientific.com/worldscibooks/10.1142/12788#t=suppl Typeset by Stallion Press Email: [email protected] Printed in Singapore SHORT SUMMARY Grounded in the insight that “High-tech medicine is forcing new terri- tories for humans to dwell in,” in 2015, we published our conceptual and methodological framework “Relational Medicine — Personalizing Modern Healthcare: The Practice of High-Tech Medicine as a Relational Act.” We build on this framework and put it to work in “Uncertainty, Decision-Making and Team Work in High-tech Healthcare: PERSON- m o SoulMindBody-HOOD & Relational Medicine.” This book presents a c ntific. fully developed single case analysis consisting of recorded consecutive e encounters in a dramatically accelerating life-and-death decision-making ci s orld situation in the high-tech medical practice of Advanced Heart Failure w (AdHF)inateaching hospital. w. w We analyze the recorded medical encounter interactions during which w m practitioners, patient, andfamily face multiple uncertainties asadecision- o d fr makingprocessunfolds,andthepatient’sconditionchanges.Weshowhow e d oa an interprofessional team —AdHFcardiologist, AdHFsurgeon, coronary nl w care unit nurse, and Fellows — discuss AdHF life-prolonging options o D with their patient and family. We make visible the essential roles of each multidisciplinary teammemberinhelpingframeforthepatientandfamily whatitisthatisgoingonandthechangingavailableoptionswhileattending tothepatient’ssoul-mind-body.Inbringingdifferentdata,perspectives,and facets ofunderstanding tobear, thisbook offers anovelapproach tostudy high-tech medical care grounded in the actual everyday practice. Using a micro-ethnographic data analysis, we unravel a heretofore unrecognized universe ofpractice themesandpresent suggestions formedicaleducation andtraining aimedatcontinuous reflectionsonpracticeimprovement. v TTThhhiiisss pppaaagggeee iiinnnttteeennntttiiiooonnnaaallllllyyy llleeefffttt bbblllaaannnkkk m o c c. ntifi e ci s d orl w w. w w m o d fr e d a o nl w o D ACKNOWLEDGMENTS Many people have contributed to the current book. The Raia Relational Ontology&PhenomenologyofPracticelabteamatUCLAworkedforyears tirelessly onthis case analysis. Formerand current team members include Naa’im Eggleton, Srikanth Krishnan, Jennifer Plotkin, Nadine Tanio, and IrinaSilacheva. Federica’s Raia Care Learning and Becoming Lab (the C_LaB), a m o qualitativedataanalysisinterestgroupcomposedofeducationresearchers, c ntific. linguistanthropologists, medicalpractitioners,andstudentsprovidedaddi- e tionalspacetodiscussthemethodologicalaswellaspractice-relatedissues ci s orld relevanttothisbook.SpecialthanksgototheparticipantsincludingMarjorie w HGoodwin,JuliaKatila,SrikanthKrishnan,LezelLegadosIrinaSilacheva, w. w AnaElviraSteinbach Torres,SirajSodhi,andMenelikTafari. w m The numerous residents in Mario Deng’s monthly lecture “Decision- o d fr Making in Advanced Heart Failure” and multidisciplinary nursing team e d oa members, specifically Moira Kelly, inthe Ronald-Reagan UCLAMedical nl w CenterCriticalCareUnit(CCU)wereinstrumental incritically advancing o D theresearch team’sanalytical andconceptual thought process. The UCLA cross-campus cross-school project would not have been possible without the leadership support of the School of Education & InformationStudies(EI&IS),DavidGeffenSchoolofMedicine(DGSOM) andUCLAHealth. InspirationcontinuedtocomefromtheRelationalMedicineFoundation, namely CandaceMoose, JimMoose, andVictoriaGroysberg; ourpatients and their families; Brent and Tracy Shubin; and our families, specifically ourbelovedmothersLilianaMonaco,SuYongKwonandEvaDeng. Forhercontinuoussupportandencouragementandherconstructiveand insightful comments,wethankProfessorMarjory(Candy)H.Goodwin. Federica’s mentor and spiritus rector Professor Charles (Chuck) Goodwin was — before and after his untimely passing — a continuous inspirational interlocutor. vii TTThhhiiisss pppaaagggeee iiinnnttteeennntttiiiooonnnaaallllllyyy llleeefffttt bbblllaaannnkkk m o c c. ntifi e ci s d orl w w. w w m o d fr e d a o nl w o D ABOUT THE AUTHORS Federica Raia, PhD, is associate professor at UCLA in the School of Education and Information Studies (SE&IS) and in the David Geffen School of Medicine at UCLA (https://seis.ucla.edu/faculty-and-research/ faculty-directory/federica-raia). Herworkfocusesonstudyingprofessional practicesofcareinMedical andEducationcontextswhereprofessionals,albeitinthespecificityofeach m o situation and community, confront the complex and important question c ntific. of How to care for the Other in need to develop a new and meaningful e sense of being in the world. Her work is situated at the crossroads of ci s orld learning, sciences and technology, and the concept of personhood. It is w informed by complexity science and continental philosophy, in particular, w. w Martin Heidegger’s and Maurice Merleau-Ponty’s philosophical work on w m fundamental ontology and phenomenology ofthe lived experience always o d fr embedded in the world we inhabit, always in interaction with equipment, e d oa tools, andotherpersons. nl w ShehasdevelopedaconceptualframeworkcalledRelationalOntology. o D Withinthisframeworkshefocusesontherelationalaspectofencountering the Other in asymmetrical power and knowledge distribution situations as itisthecaseinteacher/studentanddoctor/patientencounters.Asdiscussed inherwork, intheprofessional practices ofboth educators and healthcare practitioners, theethical imperativetocareispartofthesocialpositioning (1)manifestedintheworldinhabited bytheprofessionals incaringforthe Otherand(2)towardoneself,takingastandonone’sownpathofbecoming thiskindofpractitioner. Dr Raia studies practices at the interactional level. The ethnographic microanalyses ofaudio-video recordedinteractions makevisible: (cid:129) WhatitmeanstocarefortheOther (cid:129) Whatitmeansto“notice”inpractice ix