Tribe's chef has appetite to teach, too

24 Pages·2017·8.83 MB·English

VOL. 38, NO. 15 APRIL 10 - 16, 2017
Akron Source Lunch
Storefront pop-ups
Phillip Ciano,
aim to make downtown
Principal,
more livable. Page 21 Ciano &
Goldwasser
LLP Page 23
The List
CLEVELAND BUSINESS
NEO’s largest residential
sales in 2016 Page 18
GOVERNMENT
INDIANS HOME OPENER Proposed
Tribe’s chef By TIMOTHY MAGAW
grant cuts
[email protected]
has appetite @timmagaw would be
Josh Ingraham was always gunning for the
big leagues, though these days he’s sporting ‘a crisis’
to teach, too
chef’s whites instead of a ballplayer’s getup.
And like a third-base coach demanding more
hustle, Ingraham is constantly pushing his staff
By JAY MILLER
of more than 200 — the bulk of which is seasonal
“I understand I can’t cook
— to the limits when it comes to perfecting the [email protected]
everything. I’m only as culinary experience at Progressive Field. @millerjh
“Th e game is going to go on no matter what hap-
good as my team.” pens in the kitchen,” said Ingraham, the Tribe’s Th e zeroing out in the proposed
federal budget of Community Devel-
32-year-old executive chef, who played varsity
opment Block Grant (CDBG) funding
Josh Ingraham, Indians executive chef baseball for Southern New Hampshire University. could cost Northeast Ohio cities and
SEEINGRAHAM, PAGE 8 counties more than $40 million an-
nually.
Th at’s federal money they have relied
on for more than 40 years for everything
from providing meals
to senior citizens to $20
storefront renovation million
and smoothing out
potholed roads. Amount of
Th e CDBG pro- Community
gram, created in 1974, Development
was aimed at lifting up Block Grants
the poor and rebuild- the city of
n’s ing the nation’s inner Cleveland
Crai cities. President Rich- receives
or ard Nixon’s adminis- annually.
f tration saw it as a way
er to reduce federal bureaucracy by fun-
t
ar neling money directly to communi-
C
t ties. Cities and counties like it because
ber they avoid the middleman expense
Ro and paperwork of state government.
Many of them turn around and send
the money to neighborhood develop-
FINANCE ment nonprofi ts.
Th e $3 billion program has long
Smaller banks poised for a lucrative year
had bipartisan support in Congress,
leading to the suspicion that while
cuts may come, the program will not
By JEREMY NOBILE “I don’t see the same competition that spring to Geauga Savings in a newly be eliminated entirely. Still, commu-
created role to focus on recreating the nities are worried about cuts in such
[email protected] there was a few years ago. And we business he had developed in this mar- a deeply rooted program at a time
@JeremyNobile ket while running Ohio Commerce. when budgets already are tight.
think we can get more market share.” “Th ere’s just so much business “A crisis,” was Cleveland City
For Geauga Savings Bank, a com- here,” Duncan said, referring to Councilman Anthony Brancatelli’s
munity bank of about $350 million in Greater Cleveland. “When we look at brief response to a question about
— Dell Duncan, Geauga Savings Bank executive vice president
assets founded 34 years ago in New- a great Cleveland banking market, what the possible funding cutoff
bury, a refi ned focus on business cli- corporate headquarters to Beach- who is no stranger to the local market it’s huge. But for us, we see large could mean for the city.
entele is a key strategy for growth to- wood: to be closer to the density of and Beachwood in particular, where banks just getting bigger. I don’t see “Th is is an important issue to me
day. businesses and potential commer- he founded Commerce Exchange the same competition that there was because it supports key social ser-
It's one reason why executive vice cial clients in Greater Cleveland that Bank in 1986 and Ohio Commerce a few years ago. And we think we can vices,” said Brancatelli, who rep-
president Dell Duncan is overseeing bankers hope to win over. Bank in 2006. (Both banks have since get more market share.” resents Slavic Village and chairs
the bank's pending relocation of its It’s a logical mission for Duncan, been sold.) He was brought on last SEEBANKS , PAGE 19 SEECDBG, PAGE 4
Entire contents © 2017 by Crain Communications Inc.
Off the clock
As these rockers see it, imitation is the
<<
sincerest form of fl att ery. Page 13
Take a trip to the 1860s. Page 14
A puzzling trend takes root in Northeast
Ohio. Page 16

CRAIN’S CLEVELAND BUSINESS | APRIL 10 - 16, 2017 | PAGE 3
Local agency adds golf, stresses tourism
By KEVIN KLEPS Topnotch clients Slam Tennis Tours have 10 full-time
“I was writing
employees. Duvall and McKenna are
[email protected] A look at Topnotch Management’s that (rent) check, the only ones based in Northeast
@KevinKleps roster of tennis and golf clients. Ohio. They are in temporary space in
and I was like,
Players who are ranked in the top 100 South Euclid, but Duvall said he
Sam Duvall, a prominent tennis in the world are noted. ‘What am I doing?’ hopes to find a spot downtown —
agent, knows a thing or two about fi- “closer to the action,” he said.
nances. TENNIS Then I moved to
Duvall’s wife, Kathryn, is from John Isner — No. 23, ATP Taking a swing at golf
Cleveland and ...”
Shaker Heights, but the couple had
Steve Johnson — No. 29, ATP
been living in New York, which didn’t Grand Slam is “probably first or
— Sam Duvall, Topnotch
make a lot of sense when it was time second in the tennis space in tourism
Yoshihito Nishioka — No. 64, ATP Management founder
to pay the bills. and experiences,” Duvall said.
“I was in New York and was paying Elena Vesnina — No. 14, WTA Kyle Ross, the company’s director
ridiculous rent, and I realized, I’m of public relations, said Grand Slam
gone like 30 weeks a year,” Duvall Caroline Garcia — No. 24, WTA is on pace to double its year-over-
said. “I was writing that (rent) check, year sales for Wimbledon, and its
Shuai Zhang — No. 32, WTA
and I was like, ‘What am I doing?’ numbers for the 2017 Australian
Then I moved to Cleveland and ...” Irina-Camelia Begu — No. 33, WTA Open and Monte-Carlo Rolex Mas-
At that point, Michael McKenna, ters are its best ever.
another Shaker native, chimed in. Alison Riske — No. 38, WTA Duvall believes golf tourism is
“The checks got smaller.” more of an untapped market, and it’s
Shelby Rogers — No. 52, WTA
Thus, Topnotch Management — drew Chmura, brings an average of turn the blazing-fast serves of the one about which Topnotch is still
which Duvall formed after he left Denis Kudla 2,000 clients each year to prestigious 6-foot-10 Isner and 6-11 Reilly Opel- learning.
Lagardère Tennis, where he was vice tennis tournaments. There, its cus- ka, another Topnotch client. Topnotch hopes to offer its first
president of tennis, in October 2015 Lukas Lacko tomers are treated to such perks as At Wimbledon, Duvall said the golf tours this fall, during the PGA
— has its owner and its new director city tours, courtside seating and company will rent a house and “have Tour’s “swing season" — after the Fe-
Reilly Opelka
of golf, McKenna, based in Northeast meet-and-greet dinners. 300 clients come in and out” through- dEx Cup events have been played.
Ohio. And that’s where Duvall and Top- out the course of tennis’ signature That will serve as a test run, with
Ryan Shane
On the surface, Topnotch Manage- notch enter the equation. With a ros- tournament. Topnotch ideally jumping into the
ment is a boutique sports marketing GOLF ter of such notables as Isner (current- Grand Slam, he said, has tennis major events in 2018.
agency that represents 13 tennis Celine Boutier ly ranked 23rd on the ATP World tourism “down to a science on the “Most golf tournaments, you buy a
players, including American star Tour), Steve Johnson (No. 29 in the operational side.” ticket and everybody gets the same
John Isner, and six up-and-coming Aaron Cockerill men’s rankings), Elena Vesnina (14th Topnotch wants to do the same ticket, and you all go and sit where
golfers. But it’s really an events, tour- in the WTA rankings), Caroline Gar- with golf, which is where McKenna you want,” McKenna said. “Golf’s a
Colin Featherstone
ism and marketing company, since cia (24th in the women’s rankings) comes in. little different in that respect, where
Duvall, after starting Topnotch in Martin Simonsen and 2016 French Open quarterfinal- He was hired by Topnotch in you can’t sell a courtside seat like at a
2016, formed a 50-50 partnership ist Shelby Rogers, Topnotch can have March, after spending the previous basketball game. You have to figure
with Vermont-based Grand Slam Sean Walsh its clients interact with the tourism seven years in San Diego, primarily out how to get them better access to
Tennis Tours. arm of the business. working in consumer club testing stuff they can’t get just by going on-
Fred Wedel
Grand Slam, which was founded For example, Grand Slam custom- and ball fitting. line and buying a ticket.”
more than two decades ago by An- Source: TopNotch Management ers have been given the chance to re- Together, Topnotch and Grand SEETOPNOTCH, PAGE 4
NORTHEAST OHIO COMMERCIAL REAL ESTATE LEADERS
INVESTMENTS, SALES, LEASING, MANAGEMENT AND ADVISORY
GREATER CLEVELAND’S 1Q17
INDUSTRIAL MARKET SNAPSHOT
• 18th Consecutive Quarter of Positive Net Absorption
• Overall Vacancy Hasn’t Increased Since 2011, Now at 6.5%
• Big Box Vacancy at a Very Low 1.4%
• Downtown Vacancy is 8.8 % and Suburban Vacancy is 5.8%
• Overall Asking Rental Rate Increased to $4.18/SF
GREATER CLEVELAND’S 1Q17 Read Terry’s thought provoking
OFFICE MARKET SNAPSHOT commercial real estate
editorial series located at
• Overall Vacancy Tightened to 16.5%
www.TerryCoyne.com/editorial
• CBD Vacancy is 19.7 % and Suburban Vacancy is 13%
• After Removing Residential Conversions, the Downtown
Class B & C Vacancy Rates Drop by 5.8% and 7%,
CONTACT TERRY TODAY TERRY COYNE, SIOR, CCIM
Respectively
TO DISCUSS YOUR VICE CHAIRMAN
COMMERCIAL REAL ESTATE 216.453.3001
• Overall Asking Rental Rate Ticked Up to $17.88/SF
NEEDS [email protected]
• CBD Class A Asking Rental Rate is $22.00/SF
For all property sale and lease availabilities,
as well as commercial real estate news
Visit www.TerryCoyne.com
PAGE 4 | APRIL 10 - 16, 2017 | CRAIN’S CLEVELAND BUSINESS
TOPNOTCH Duvall, whose cousin, Adam, is an All-
Star outfielder for the Cincinnati Reds.
CONTINUED FROM PAGE 3 Thanks to the tourism and events
HERE
side of the combined company, Top-
That requires cooperation from the notch’s player recruiting efforts can
WE GO tournament, since Topnotch would include a pitch about making extra
be paying for its clients to get special money for appearance fees at Grand
access. The rest — such as interac- Slam’s various events.
AGAIN.
tions with Topnotch athletes, hous- Topnotch doesn’t charge its clients
ing outside the tournament and tours a commission for such earnings.
— are under its control. “It’s an internal argument actual-
The health This year, Grand Slam Tennis Tours is ly,” Duvall said with a laugh.
hosting a pair of events for the first time. Off-court and off-course earnings,
insurance The Stowe Tennis Classic (at its Ver- then, are the primary revenue
mont base) will be held in August, prior streams for the agency arm of the
tides are
to the U.S. Open, and the Topnotch Fan- business. But, McKenna said, “At the
changing tasy Tennis Camp will debut in Hawaii end of the day, if they’re performing
this fall. Topnotch will bring Johnson, well, they’re going to sell stuff.”
once more. Rogers and Opelka to the fantasy camp, Tournament successes also serve
and the six- to eight-player Stowe tour- as a promotional jolt for the areas of
nament will include some of the firm’s the company — tourism and events
PROTECTED? CALL US. 216 350 5052 top-ranked American players. — that seem to have the largest po-
The new events will serve as what tential for growth.
Duvall calls the “third pillar" of the “Grand Slam Tennis Tours and To-
business, which he thinks will contin- “Golf’s a little pnotch Management have business
ue to grow with the addition of golf. at tennis events all over the world,
different ... You have
Such diversification is key, consid- and when we do, we have double the
ering how brutal the agent business amount of staffing and support in
We Protect. You Grow. to figure out how to
can be. place,” said Ross, Grand Slam’s PR di-
LEARN MORE J www.armadarisk.us “We have some great clients, and get them better rector.
diverse, geographically and age — Duvall’s team can lean on Grand
and obviously gender,” Duvall said. access to stuff they Slam to add to its clients’ appearance
“These days, you need a decent schedules and introduce them to
breadth of clients to make money. can’t get just by sponsors.
Somebody gets hurt, contracts don’t It’s a combination that is proving
MAKE THAT REAL ESTATE
come in ... We only make money on going online and to be a force in tennis.
commissions. We don’t take any per- The Northeast Ohio duo of Duvall
INVESTMENT HAPPEN centage of prize money (from an ath- buying a ticket.” and McKenna hope they’ll be able to
lete’s participation in a tournament).” say the same thing about golf in the
That’s an industry standard, said — Michael McKenna, director of golf coming years.
CDBG ald Trump included in his fiscal 2018 that the loss of CDBG money also
federal budget, released in March. would cost three people their jobs,
CONTINUED FROM PAGE 1 The cuts would offset similar increas- which would further impair the city’s
es proposed for defense and home- programs.
Purchase and Refi nance
council’s Development, Planning land security spending. “If we eliminated the staff, we
and Sustainability Committee. “It is The proposed CDBG cut is a big would have less ability to go out and
Commercial Real Estate
the lifeblood of our neighborhoods.” chunk of the $6 billion trimmed from get (grants) to (replace) our CDBG
The city of Cleveland is the region’s the HUD budget. The White House money,” he said.
biggest beneficiary, getting about $20 summary of the budget proposal ar- Euclid City Council on April 3
Loans up to $10,000,000 +
million annually. Cleveland’s biggest gues that “the program is not unanimously passed a resolution op-
CDBG commitment in 2017 is to pro- well-targeted to the poorest popula- posing the CDBG cuts, as well as cuts
grams for housing demolition and tions and has not demonstrated re- to the HOME Investment Partnership
rehabilitation — $2.6 million of a $20 sults.” Act, another HUD program that
million CDBG budget presented to In such a large program that makes helps communities develop housing
city council in February. small, targeted grants, specific proj- for low-income people.
“CDBG money is critical to the de- ects have been criticized for grants Smaller communities, which can’t
velopment of Cleveland’s neighbor- for tree planting and band shells. support their own community devel-
Contact Jonathan A. Mokri hoods,” said Joel Ratner, president That’s especially true in the city of opment programs, are helped
and CEO of Cleveland Neighborhood Cleveland, where ward councilman through programs administered by
440.526.8700 • [email protected]
Progress, a nonprofit that supports get some discretion in how some of counties. Cuyahoga County has been
www.cbscuso.com
and guides the work of the city’s com- the federal money will be spent in getting more than $3 million annual-
munity development corporations, their wards. ly in recent years.
YOUR BUSINESS LENDINGPARTNERSM
which create and execute many of the In 2002, then-Cleveland Mayor Last month, Cuyahoga County
projects that use CDBG money. Jane Campbell saw her veto on that passed legislation directing $150,000
Like Cleveland, Akron uses CDBG year’s CDBG spending overturned by to 10 infrastructure projects in cities
dollars for everything from housing council when she sought to reduce including Brooklyn, Maple Heights
rehabilitation programs to a variety each council member’s ward spend- and South Euclid. A separate resolu-
LAND
of services to seniors. According to ing from $450,000 to $300,000 for the tion approved spending $999,000 for
8919 LAKE RD the most recent report on file with year to cover some community devel- 22 projects, including $50,000 for
FOR SALE
the U.S. Department of Housing and opment administrative costs, accord- property acquisition and demolition
Urban Development, Akron received ing to a report in The Plain Dealer. in Cuyahoga Heights and $50,000 for
$6.5 million in CDBG money in cal- But the spending is generally con- park improvements in Maple
endar year 2014. It spent $2.1 million sidered critical to rebuilding com- Heights.
$1,100,000
for housing demolition, $2.2 million munities and neighborhoods. And County Executive Armond Budish
for housing rehabilitation and the money doesn’t just flow to core worried about the proposed federal
$166,653 for lead-paint abatement. cities; it also makes direct grants to cuts in an email.
“The negative impact that losing larger suburbs like Euclid and “The proposed cuts to CDBG, cou-
CDBG programs would have on Ak- Cuyahoga Falls. pled with other cuts in the president’s
ron cannot be overstated,” said May- In Euclid, for example, the city got budget, will devastate communities,
or Dan Horrigan in an emailed state- $955,000 for 2016, which it’s using to causing particular harm to those who
ment. “It would severely weaken our assist low- to moderate-income are most vulnerable,” he said. “We
essential community development homeowners with renovations, for will not have funding to support
functions, including demolition, re- storefront rehabilitations and for community improvements, ensure
habilitation, and comprehensive programs for seniors. our homeless are housed or that se-
ENORMOUS UP TO 27.27 LOCATED
planning.” “There would be a lot of cuts in our niors can afford to get a new roof on
DEVELOPMENT ACRES NEAR TO I71, The cut is part of $54 billion in do- budget,” said community develop- the house they have lived in for de-
POTENTIAL AVAILABLE I-76/SR 224 mestic spending that President Don- ment director Brian Iorio, adding cades.”

Volume 38, Number 15 Crain’s Cleveland Business Subscriptions: In Ohio: 1 year - $64, 2 year - $110. Outside
SVN SUMMIT COMMERCIAL (ISSN 0197-2375) is published weekly at 700 West Ohio: 1 year - $110, 2 year - $195. Single copy, $2.00. Allow
REAL ESTATE GROUP, LLC St. Clair Ave., Suite 310, Cleveland, OH 44113- 4an wde edkesli vfeorry c hcaonngcee ronfs a dsderneds sc. oFrorre s spuobnsdcerinpcteio nt oin fAourmdiaetniocne
CONTACT CLEVELAND BUSINESS 1230. Copyright © 2017 by Crain Communications Development Department, Crain’s Cleveland Business, 1155
Inc. Periodicals postage paid at Cleveland, Ohio, and Gratiot Avenue, Detroit, Michigan, 48207-9911, or email to
Jerry Fiume, SIOR, CCIM 700 W. St. Clair Ave., Suite 310, at additional mailing offices. Price per copy: $2.00. [email protected], or call 877-824-
Managing Director 3045 Smith Road, Suite 200 Cleveland, OH 44113 POSTMASTER: Send address changes to Crain’s 9lo3c7a3ti o(inns )t,h oer fUa.xS .3 a1n3d-4 C4a6n-6a7d7a7) .or [phone] (all other
330-416 0501 Akron, OH 44333 wwPhwo.cnrea: i2ns1c6l-e5v2e2la-1nd3.8c3o m CGlreavtieolta nAdv Beunsuien,e sDse, tCriorcitu, laMtioicnh iDgeanp ar4t8m2e0n7t-, 21911525.
[email protected] [phone]
Customer service and subscriptions: 1-877-824-9373.
877-824-9373 Reprint information: 212-210-0750
CRAIN’S CLEVELAND BUSINESS | APRIL 10 - 16, 2017 | PAGE 5
Entrepreneurs and investors offer advice
to startups: Think big and think globally
By CHUCK SODER which makes software that doctors … Understand what happened, talk ly we don’t have the smartest engi- path, which also put CoverMyMeds
use to electronically asks insurance to the CEOs (of their portfolio com- neers. We were told that a lot,” she in a better position when it decided
[email protected] companies whether a patient’s medi- panies) and figure out how to net- said, citing her experience raising to raise more capital.
@ChuckSoder cation is covered — the desire to work into those people … and ulti- capital for another startup called Any other lessons entrepreneurs
change the lives of patients was there. mately you’ll get to them,” said Manta. can learn from CoverMyMeds’ mas-
Shortly after Ted Frank became But with some entrepreneurs, it Schigel, who until last year managed What does Robert Hatta think sive success?
chief financial officer at CoverMy- helps if someone can methodically about that idea? Frank noted that its founders had
Meds in 2013, he said something that show them how they can get to a “Of course that’s total horseshit,” industry experience and complemen-
“Don’t bring me the
made his colleagues look at him fun- massive exit, Frank said. he said to laughs. tary skills: Sam Rajan, a pharmacist,
ny. “I think you can do it. It’s not a sea names of the top, most Hatta, a partner at Colum- previously served as head of clinical
He told them that the medical soft- change,” he told the audience at the bus-based Drive Capital who spe- operations at a pharmacy benefits
ware company should be preparing Museum of Contemporary Art Cleve- well-known venture cializes in talent recruitment, argues management firm called Member-
to go public on the stock market. land. that Silicon Valley startups are actu- Health in Solon and had experienced
funds, but dig in. Find
His new colleagues had big ambi- Given that the theme of the Ven- ally at a disadvantage when it comes the problem first hand. Alan Scant-
tions — but not that big. ture Summit was “Beyond Northeast out which partners to recruiting: They have to compete land, the original CEO, had experience
“They looked at me like I had three Ohio: Expanding Your Horizon,” a with the sky-high salaries and ridicu- helping MemberHealth through a pe-
heads,” he said. few speakers noted that entrepre- have done which deals lous perks offered by bigger compa- riod of extraordinary growth (it was
Granted, CoverMyMeds didn’t neurs need to build ties with inves- nies, and the employees they do hire eventually acquired for $630 million).
in your space …
end up going public, but it was sold tors who understand their particular often don’t stick around long. His son, Matt Scantland, the current
on April 3 to McKesson Corp. for $1.1 industry, regardless of where those Understand what But Hatta, who lived in Silicon Val- CEO, previously ran a company that
billion — with a “b” — plus a $300 investors live. ley for about a decade, agreed with a developed software for large health
million earn-out. And it now has For instance, LISNR co-founder happened, talk to the few other speakers who noted that it care businesses.
about 450 employees in Columbus, Chris Ostoich said his company, can be hard for Midwest startups to “We had people who came out of
CEOs (of their portfolio
plus another 50 in Highland Hills. which has developed a way to send convince coastal investors to take industry ... The depth of understand-
The story was meant to serve as a data via sound waves, is “violently companies) and figure time out of their busy schedules to pay ing of the market, the problem, was
lesson for entrepreneurs, especially loyal” to its hometown of Cincinnati. regular visits to companies in Ohio. huge. This wasn’t a bunch of guys
those in the Midwest that might not But after raising early capital in the out how to network Frank said CoverMyMeds side- that got together and thought about,
be used to thinking in terms of bil- Cincinnati area, LISNR went after in- stepped that issue: Instead of trying ‘What problem can I solve?’ They
into those people …
lions. vestors who could help the company to raise several consecutive rounds of lived it,” Frank said.
Like other entrepreneurs and in- “become a protocol,” Ostoich said. and ultimately you’ll capital, it raised a smaller amount CoverMyMeds is “dramatically
vestors who spoke at the Ohio Ven- That’s why LISNR’s $10 million Series early on from local investors and building our team” in Highland Hills
ture Association’s annual Venture B round was led by Intel Capital. get to them.” then pursued profitability. and recently leased some additional
Summit last week, Frank noted that So how do you raise capital in oth- It reached that goal. So when the space at that office, but Frank said
entrepreneurs in the Midwest are er regions? For one, do your research, — Tim Schigel, founder of company decided to raise more capi- the company has had an easier time
plenty capable of building huge busi- says Tim Schigel, who recently start- Cincinnati-based Refinery Ventures tal, it aimed for a larger dollar amount hiring in Columbus. He noted that
nesses — but doing so requires ed a Cincinnati-based venture firm — an amount large enough to con- Ohio State University has made a
thinking big and acting like a global called Refinery Ventures. He de- Cintrifuse’s investment fund, which vince a West Coast investment firm concerted effort to help CoverMy-
business. scribed the first piece of advice he’d invests in other venture funds. to occasionally fly to Ohio. Meds hire fresh graduates.
He told the story after a local entre- give to entrepreneurs back when he Some coastal investors still don’t “We didn’t apologize. No one ever The company plans to keep grow-
preneur in the audience, SplashLink was working for Cintrifuse, a start- understand why a tech company asked us to move. No one ever ques- ing at a fast pace under its new owner.
CEO Ebie Holst, asked him how up-focused economic development would want to be based in Ohio, ac- tioned the quality of our engineers,” It can happen, Frank said, noting that
Northeast Ohio might import the group in Cincinnati. cording to both Ostoich and Pam he said from the stage. He later told ExactTarget of Indianapolis has dou-
“change the world” mindset that she “Don’t bring me the names of the Springer, CEO of an online price Crain’s that other tech startups that bled in size since it was acquired by
saw so much of during her 12 years top, most well-known venture funds, monitoring company called ORIS In- don’t need huge amounts of capital Salesforce.com for $2.5 billion in 2013.
living in Silicon Valley. but dig in. Find out which partners telligence in Columbus. to generate sustainable revenue “There’s no reason CoverMyMeds
In the case of CoverMyMeds — have done which deals in your space “We were Midwest based, so clear- should consider following a similar can’t do that,” he said.
(cid:30)
-lbѴ(cid:30)u-1ঞ1;ĺ uv(cid:15);u-1;ķ)-Ѵv_şѴ-(cid:8);h
There’s a better way to
find the right lawyer
for your business.
$u(cid:5)Ѵ(cid:30)r_(cid:30)vb1b-mŊѴ;7(cid:15)
$u(cid:5)Ѵ(cid:30)r_(cid:30)vb1b-mŊo(cid:129)m;7(cid:15)
At LegalRFQ, we’ve streamlined the process of
connecting mid-market companies in need of legal
expertise with qualified law firms.
Free LegalRFQ Connections Breakfast
Come learn how our efficient, easily managed request
for quotes (RFQ) process can build effective legal
partnerships at our free informational gathering.
Thursday, May 18 Marriott Courtyard
5051 West Creek Road
Breakfast: 7:30 – 8 a.m.
Independence, Ohio 44131
Presentation: 8 – 8:20 a.m.
RSVP:
legalRFQ.com/events
PAGE 6 | APRIL 10 - 16, 2017 | CRAIN’S CLEVELAND BUSINESS
AUCTION Case giving entrepreneurs
a hand, with help from MIT
APRIL 21, 2017 AT 1:00 PM
AUCTION LOCATION: ON-SITE - 500 FAIRPORT NURSERY ROAD, PAINESVILLE, OH 44077
PARTNERSHIP DISSOLUTION FORCES IMMEDIATE SALE!
LAKE COUNTY SPEEDWAY
By LYDIA COUTRÉ “If I have happy community, understanding of the cap-
+15 ACRE SITE • TURNKEY BUSINESS OPERATION ital markets and a career of creating a
[email protected] entrepreneurs and financeable vehicle for a concept.
@LydiaCoutre “If you’ve been around a while,
happy mentors,
you’ve seen a lot of things. You’ve
For entrepreneurs with promising seen a lot of ways that people have
I think I can make
ideas and technologies, Mark Chance succeeded, and you’ve seen a lot of
wants to offer them support early in this program go.” things that can inhibit success if
their journey toward the potential they’re done the wrong way,” Kaplan
500 FAIRPORT NURSERY ROAD, PAINESVILLE, OH 44077
commercialization of their discoveries. said. “I have enough history and
OFFERED WITH A PUBLISHED RESERVE Really early. As in, pre-clinical tri- — Mark Chance, vice dean for background to bring some perspec-
research, Case Western Reserve
PRICE OF ONLY $400,000! als, pre-company early. tive that comes with time in the mar-
Univerity School of Medicine
And so Chance, vice dean for re- ketplace, I hope.”
Afternearlysixtyyearsofcontinuousoperation–NorthEastOhio’sNASCAR-SanctionedLake search at Case Western Reserve Uni- As the program begins, Chance
CountySpeedwayisDirectedforImmediateSaleatOpenOutcryRealEstateAuction.Builtin versity School of Medicine, launched meet with multiple mentors at once, said he’s keeping a close eye on
1958,nowwithGrandstandSeatingof3,000±. NASCARRaceshave runonthe1/5MileOval a program in March to mentor young rather than getting differing opinions growth and the costs to administer
Tracksince2010. TheSpeedwaytobesoldasaTurn-KeyOperationwithrealestate,equipment,
liquor license, and name to transfer to new owners.Take advantage of this unique opportunity entrepreneurs. The first two mentees and advice from each. And mentors the program. For now, the primary
to own one of Northeast Ohio’s longest running tracks! in the Case Venture Mentoring Pro- are not allowed to invest in the entre- metrics will be whether the mentors
ON-SITE INSPECTION DATES & TIMES: Wednesdays, April 12 and 19 from 12 Noon to 2:00 PM gram both have day jobs, he said, and preneur’s technologies and ideas in and mentees are happy, which he
CHARTWELL 216.861.7200 are looking to branch out and start a order to create a “completely safe said is the approach that MIT sug-
company around their technologies. space” for the mentees to speak their gests.
REALESTATEAUCTIONS HANNA COMMERCIAL REAL ESTATE / CHARTWELL REAL ESTATE AUCTIONS One is to repair spinal cord injuries; minds and address concerns or road- “If I have happy entrepreneurs and
CHARTWELLAUCTIONS.COM GORDON J. GREENE & R.M. (MAC) BIGGAR,G CRCEIGMO,R OYH B R. EW BERSOT,K OEHR SR &E SAAULCETSIPOENRESEORNS the other is an artificial platelet that blocks, Chance said. happy mentors, I think I can make
could save people who have gunshot In early March, the first round of this program go,” Chance said.
wounds. mentors went through training and Down the line, he hopes for the
“I’m trying to play very early at that then began working with the two pi- kind of success that MIT has seen.
vulnerable stage where I have good lot mentees. Ventures with the MIT service have
technologies in the university; we’ve Leslie Dickson was eager to join. raised more than $1.44 billion in in-
got somebody in the lab who’s feeling The biologist by training is now pres- vestments and grants. And the free
entrepreneurial,” Chance said. “How ident and CEO of VoicePRO, which service has assisted more than 1,450
do I get them support? I think this helps business people to communi- ventures.
program could help me with that.” cate more effectively. The mentoring Mentor Jim Herget, independent
It’s based off a successful model at program is an ideal combination of executive search consultant, said the
the Massachusetts Institute of Tech- those skills. She worked in a biotech program will help people get a good
nology dubbed the MIT Venture startup before beginning her work at start, which is crucial.
Mentoring Service, which has men- VoicePRO more than two decades “Usually this person starting up
tored more than 2,500 participants ago. might be an expert in their area of
since it was founded in 2000. Chance Mentoring these “young brilliant science, but if you know engineers
and his colleagues completed train- people” is a way for her to bring some and scientists and so forth, they’re
ing at MIT to adopt the model. of her science background back to not generally that well-versed in ac-
Northeast Ohio has other entities the forefront, Dickson said. She said counting — that’s not their world —
supporting biotech companies, such she hopes to offer perspective and or law,” said Herget, who is the hus-
as venture development organiza- ensure that the entrepreneurs are band of CWRU School of Medicine
tion JumpStart Inc. and BioEnter- able to transfer their academic skills dean Dr. Pamela Davis. “But when
prise, a local nonprofit tasked with into a business. you start these little companies,
helping health care startups. “The processes are different; the you’ve gotta have a good accountant
Chance said he wants to address a pace can be different; the contacts and a good lawyer.”
different piece of that ecosystem, and could be different,” she said. “So Chance hopes to keep these tal-
potentially hand off companies to the whatever I can do to help bridge that ented, driven people in Cleveland as
other organizations along the pipe- transition for them is what I’m hop- they fulfill their dreams. They’re pas-
line. The support comes completely ing to offer up.” sionate and eager for advice and op-
free to students with no timeline, and Ira Kaplan, executive chairman portunities to do something with
the mentors all are volunteers. of Benesch law firm, has gotten to their technology, he said.
Finding the mentors so far has know Case through doing intellec- “I feel like part of what I’ve been
been pretty easy, he said. Indeed, he tual property and other work doing for the last 30-some years is to
has some on deck as he works to through CWRU’s Technology try, in my own small way, to create a
gradually ramp up the number of en- Transfer Office. That familiarity, community where it is more attrac-
trepreneurs. He plans to add a couple plus a deep interest in technology tive for young professionals to look at
new mentees each quarter so the and a background in business, Cleveland, and ones who know it to
program is supporting eight to 10 made it “pretty easy to say yes” stick around,” said Kaplan, a native
ventures a year from now. when approached with the oppor- Clevelander. “I think we’ve made a
The program is set up with team tunity to mentor, Kaplan said. lot of progress, and this is piece of
mentoring, so an entrepreneur will He said he brings experience in the that fabric.”
Publisher/editor Elizabeth McIntyre
Managing editor Scott Suttell
Sections editor Tim Magaw
Creative director David Kordalski CLEVELAND BUSINESS CRAIN COMMUNICATIONS INC.
Web editor Damon Sims Chairman Keith E. Crain
700 W. St. Clair Ave., Suite 310,
Associate editor/Akron Sue Walton Cleveland, OH 44113-1230 President Rance Crain
Assistant editor Kevin Kleps Phone: [phone] Treasurer Mary Kay Crain
Senior reporter Stan Bullard www.crainscleveland.com CIO Anthony DiPonio
Real estate/ @CrainsCleveland CFO Bob Recchia
construction
Group publisher Mary Kramer
Reporters Jay Miller, Managing editor Senior Executive VP William A. Morrow
Government
custom/special projects Amy Ann Stoessel Exec. VP/director of
Dan Shingler
Energy/steel/auto Advertising director Nicole Mastrangelo strategic operations Chris Crain
Rachel McCafferty Senior account exec. Dawn Donegan Exec. VP/director of
Manufacturing/ Account executives Lindsie Bowman corporate operations KC Crain
energy John Banks VP of media services
Jeremy Nobile, and distribution Dave Kamis
Laura Kulber Mintz
Finance
Office coordinator Denise Donaldson * * *
Lydia Coutré,
Health care Digital strategy/ G.D. Crain Jr., Founder (1885-1973)
Data editor Chuck Soder audience development Mrs. G.D. Crain Jr., Chairman (1911-1996)
Cartoonist Rich Williams director Nancy Hanus * * *
Pre-press and
* * * Reprints: 212-210-0750
Events manager Ashley Ramsey digital production Craig L. Mackey Krista Bora
Events coordinator Megan Lemke Media services manager Hussien Abdallah [email protected]
Integrated Billing Peter Iseppi Customer service
marketing manager Michelle Sustar Credit Rod Warmsby and subscriptions 877-824-9373
CRAIN’S CLEVELAND BUSINESS | APRIL 10 - 16, 2017 | PAGE 7
Incentives aren’t key driver in biz moves
By JAY MILLER long past when roots were deep and ware) developers is very competitive, affect business location decisions, the region of available sites.
hometown loyalty was strong. Too so a centralized location that can easi- but that in many cases they are ex- Of course, not all moves need to
[email protected] many companies have passed from ly pull from two cities has a lot of value cessively costly and may not have the viewed as wins or losses.
@millerjh parent to sibling to private equity for them right now.” promised effects,” wrote Upjohn re- For example, in September, Mar-
firms that install professional man- According to Dennis McAndrew, a searcher Timothy Bartik. “The new Bal Inc., a Geauga County thermoset
“It’s a sign of the times.” agers focused on the bottom line. principal of Cleveland-based Silver- research suggests that much of this polymer maker, announced it had
That’s the reaction of Richard Re- At the same time, some older com- lode Consulting, a site selection firm, consensus is justified.” outgrown a manufacturing plant in
badow, executive vice president for munities are fully developed with lit- cities in Northeast Ohio aren’t insti- Rather, business owners are more Auburn Township and would be mov-
economic development at the Great- tle room for their existing businesses gating bidding wars with neighbor- concerned that their moves ensure ing to an empty plant in Painesville.
er Akron Chamber, to the decision of to expand. So when a company out- ing communities. the future growth of their business. Catherine Bieterman, Painesville’s
7signal Solutions Inc. to leave its grows its home, site searches don’t “In my experience, and I’ve been “I believe that business leadership economic development director, said
downtown Akron space for offices in end at the city limits. doing this for 20 years, I’ve never of all shapes and sizes contemplates that Mar-Bal had come to Painesville
Independence in Cuyahoga County. As for 7signal, it opened a sales changes driven by, ‘Where is it best officials nearly four years ago to look
“The market for
The Akron Beacon Journal charac- and network operations center in the for me to operate; where can I be at a building that was vacated when
terized it differently. “Cuyahoga Coun- Akron Global Business Accelerator (software) developers is most successful; where can I gener- Core Systems LLC, an injection mold-
ty won. Akron and Summit County with three employees in 2011, re- very competitive, so a ate the most profit; and certainly how er, closed up shop in 2013. She said
lost,” reporter Katie Byard wrote. cruited to the Rubber City as part of can I get talent?’ ” said Deb Janik, se- the company was expecting eventual-
centralized location that
Those are two very different points of its BioFinland Technology Bridge nior vice president at the Greater ly to expand and was looking at both
view on a relocation decision by a soft- Program. It is owned by JumpStart can easily pull from two Cleveland Partnership. building new and the less-expensive
ware development company whose 25 Inc., the Cleveland venture develop- “If you have a business that is grow- option of finding a suitable existing
cities has a lot of value for
employees will still call Northeast Ohio ment nonprofit, and three Midwest ing and your space cannot accommo- building. This year, it chose the Core
home. The contrast demonstrates that private equity firms. them right now.” date your growth, you have to look,” Systems building in Painesville.
while the world now sees a single North- Now, six years and a new CEO lat- Janik said. JobsOhio, the statewide economic
east Ohio economy, on the ground the er, the company has outgrown that — Ray Leach, Jumpstart CEO, Northeast Ohio’s civic leaders are development nonprofit, is providing a
parochial “us vs. them” mentality per- space and decided that it will move on 7signal looking for ways to ease the impact of $500,000 revitalization grant to help
sists in places. its 25 employees to Independence. It these intra-regional moves. Mar-Bal adapt the building to its needs.
It’s a mentality that many civic expects that number will grow to 60 seen any instance of poaching, where “Other areas of the country have Painesville, Bieterman said, has given
leaders believe needs to change for over the next three years. one community proactively pursues tools like regional revenue sharing Mar-Bal the option on an adjacent piece
the region to grow. While Cuyahoga County and Inde- a company in another community,” and the like — that’s the holy grail of of land the city owns and the prospect of
“The whole point is that it is a re- pendence offered a package of finan- McAndrew said. “Most of the time cooperation,” Whitehead said. property tax abatement on that land
gional economy,” said Brad White- cial incentives that had more money the incentives (communities offer) In the Minneapolis region, for ex- should Mar-Bal buy it and build on it.
head, president of the Fund for Our in it than the Akron/Summit County are a minor consideration.” ample, communities contribute 40% While Geauga County is losing a
Economic Future. “The most import- offer — $600,000 vs. $425,000 — there That observation is backed up by of the annual growth in commercial bit of its tax base, Mar-Bal will retain
ant thing is that we keep companies in is little reason to believe the dollars research. The Upjohn Institute for and industrial tax revenues into a some operations there.
the region. But in order to do that, we made the difference in business relo- Employment Research, a Kalamazoo, pool that helps communities within Tracy Jemison, executive director of
have to have a philosophy that recog- cation decisions. Mich.-based think tank, recently re- the region that are struggling. the Geauga Growth Partnership, un-
nizes we’re all on the same team.” “7signal has been vocal about their ported that while financial incentives Northeast Ohio is not ready for that, derstands why Mar-Bal is taking some
The 17-year-old Future Fund is a desire to be located centrally between have tripled since 1990 to $45 billion Whitehead conceded, but organiza- of its operations to Painesville. He told
vehicle created by the region’s philan- Cleveland and Akron,” said Ray Leach, annually, that new money hasn’t giv- tions like his are beginning to look for Crain’s that the move was a good busi-
thropies to strengthen the region by Jumpstart’s CEO, in an email. “So in en financial incentives greater punch. solutions that help all parties — every- ness decision by Mar-Bal, and that he’s
knitting it together economically. this case, I don’t think it’s just about “The existing research on incen- thing from making it easier for talent to confident the building Mar-Bal is leav-
For most companies, the days are the incentives. The market for (soft- tives is that in some cases they can get to jobs to better coordination across ing will be filled quickly.
TITLE SPONSOR
REGISTER NOW!
May 3, 2017
MAJOR SPONSORS
CLEVELAND
METROPARKS ZOO
KEYNOTE:
CRAIN’S
JANE GROTE ABELL TECHNOLOGY PARTNER
Chairwoman of the board,
FAMILY BUSINESS
Founding family member,
FORUM Donatos Pizza
SUPPORTING SPONSORS
FOR MORE INFORMATIONANDTO REGISTER:
CrainsCleveland.com/FamilyBiz
EVENT/REGISTRATION QUESTIONS:
#CrainsFamBiz
Megan Lemke at 216-771-5182
or [email protected] CRAIN CONTENT STUDIO
Cleveland
PAGE 8 | APRIL 10 - 16, 2017 | CRAIN’S CLEVELAND BUSINESS
INGRAHAM culinary expertise in-house. Two of Th at sort of entrepreneurial think-
Ingraham’s culinarians honed skills ing is what the Indians were looking
“I’ll go from Happy Dog
CONTINUED FROM PAGE 1 — from how to julienne a carrot to for, said Kurt Schloss, the Indians’
how to properly cut a pineapple — to vice president of concessions. to Momocho to Barrio
“It is so fast-paced that it can take earn a certifi cation. And when those “Chef Josh has done an outstanding
you away,” he said. “If you don’t take individuals move on to the second job, but not just with what he brings to just to make sure things
control of it, it will take control of you. level of certifi cation, they’ll have to the table, but what his team can do,”
are coming out how
And that’s when you lose your job. I train someone seeking that fi rst level Schloss said. “He’s creating a pathway
understand I can’t cook everything. — “a little ponzi scheme,” he added, for our young cooks to see a future in they’re supposed
I’m only as good as my team.” with a laugh. this business. We want the next Dela-
to look. Quality
Ingraham, technically an employ- In the end, he wants Progressive ware North chef to come out of this
ee of Delaware North, the Tribe’s Field to be a destination for talented building. He’s constantly working to control is huge,
concessionaire, is a fast-talking and cooks who in the off season will be how we can make that happen.”
passionate guy — not only about the welcomed at Th e Q and FirstEnergy Ingraham tries to position himself and you can
food he serves, but the health and Stadium because of the high stan- as much more than a chef. In many
only get
wellbeing of his staff . Th e self-de- dards in place at Progressive Field. ways, he’s trying to redefi ne how peo-
scribed fi tness guru, who joined the “Th e talent pool is diff erent in Cleve- ple view chefs, particularly those in better.”
Tribe in 2015, often is working out in land,” said Ingraham, a New England ballparks — they’re not all angry, out
the Progressive Field club- of shape, constantly inhal-
Josh Ingraham
house by 7 a.m., regularly ing chicken tenders over
joined by members of his the trash can. Of course,
staff . (He helped one of his typical concession fare
chefs lose 80 pounds.) He will still have its place in
launched a club, ChefsN- the stadium (somehow In-
shape, with the goal of bring- graham admitted to ab-
ing chefs together to help staining from hot dogs un-
their communities. He even til July last season), but he
wrote a children’s book said he wants to bring a
about healthy eating called fresh approach to food at
Bunny Muffi ns and is in the the ballpark, particularly
running to land on the cover by focusing on ingredients
of Men’s Health as part of its sourced within a 50-mile
“Ultimate Guy” contest (he radius.
fi nished in the top 10 a few Going forward, he envi-
years back). sions a complete redo of
As for his day job, he’s not the Terrace Club — the
just about slinging hot dogs. club’s a la carte restaurant
Ingraham is responsible for oversee- Ingraham penned a children’s open to the public — into something
ing the entire dining experience at book about how Bunny Muffi ns that could rival any of Cleveland’s top
Progressive Field — from concocting and friends saved the day with eateries. Also, he’s not one for gim-
creative dishes like the candied short carrot muffi ns. (Contributed photo) micks (though the candied short rib
rib apple he debuted during the 2016 apple, Ingraham insists, was delicious).
postseason to working with acclaimed “Th e biggest challenge is ‘What’s
chefs like Dante Boccuzzi and Eric native, who before coming to Cleve- next?’ What can we do next to posi-
Williams to translate their concepts land worked as the executive chef for tively infl uence our surroundings?,”
into the ballpark environment. the Boston Symphony Orchestra and Ingraham said. As for last year — his
But most importantly he’s a teach- before that the luxury suites chef for fi rst season with the team — he said,
er — or, if we’re talking sports, a the TD Garden in Boston. “It was tough. It never wanted to end.
coach. “I came from Boston, where we had I’ve done football, hockey and bas-
During the off season, Ingraham some pretty good cooking schools ketball. Nothing is like baseball or
developed an in-house training pro- close by. I had a lot to pull from. Here, working the World Series.”
gram dubbed the Food Intelligence there are a lot of hard workers, but it’s Last year’s success on the fi eld and
Team, or FIT, aimed at developing on me to train them,” he said. sudden surge in attendance late in
COMFORT
10
THE BEST BET YOU MADE ALL DAY!
DAVID REYNOLDS
MARKET MANAGER | CLEVELAND,
KEY PRIVATE BANK
MEMBER,
CSU BOARD OF TRUSTEES
Graduates want
a return on their
college investment
and CSU delivers,
ranking third
AVAILABLESUNDAY THROUGH THURSDAY11AM-11PM
among Ohio
NON-CARD HOLDERS $12
public universities
for mid-career
VEGAS EXPERIENCE. OHIO ADDRESS. earnings boost.
10777 Northfield Road| Northfield, Ohio 44067| hrrnp.com
For free, confidential help 24/7, call the Ohio Problem Gambling Helpline at 1.800.589.9966.
CRAIN’S CLEVELAND BUSINESS | APRIL 10 - 16, 2017 | PAGE 9
the season was a challenge for Ingra- TAX LIENS
ham and his staff. For one, the club’s
deep playoff run siphoned about a The Internal Revenue Service filed Date filed: Feb. 9, 2017
month from the offseason, when tax liens against the following Type: Employer’s withholding
much of the prep work and hiring businesses in the Cuyahoga County
Amount: $11,512
takes place. Recorder’s Office. Liens reported
Moreover, he’ll be tasked with re- here are $5,000 and higher. Dates Mic Ray Metal Products Inc.
fining the Indians’ already-complex listed are the dates the documents 9016 Manor Ave., Cleveland
concession offerings because of the were filed in the Recorder’s Office. Date filed: Feb. 9, 2017
expected influx of fans. Through late
Type: Employer’s withholding,
March, for one, the Indians sold 1.3 LIENS FILED
unemployment
million tickets — a number the club
Biskind Contract Cleaning LLC
Amount: $10,129
didn’t reach until July 22 last year. As
6777 Engle Road, Suite 1, Cleveland
such, the Indians aren’t getting terri- Date filed: Feb. 9, 2017 A&J Engineering LLC (Arrow Metal
bly adventurous with new food offer- Forming)
Type: Employer’s withholding
ings this year. Ohio City’s Market Gar- 8219 Almira Ave., Unit E, Cleveland
den Brewery, though, will be the 13th Amount: $331,002
Date filed: Feb. 9, 2017
local restaurant to serve its fare in the
A Child’s View Inc. Type: Employer’s withholding,
ballpark, joining Melt Bar and
24161 Lorain Road, North Olmsted unemployment
Grilled, Barrio, Great Lakes Brewing
Co. and others. Date filed: Feb. 9, 2017 Amount: $6,048
“We need to get better at getting Type: Employer’s withholding,
people food quicker,” Ingraham said. unemployment, corporate income LIENS RELEASED
“I’ll go from Happy Dog to Momocho Amount: $165,325 Ralph Siegenthaler
to Barrio just to make sure things are
R&R Mechanical Inc. 5584 Mayfield Road, Lyndhurst
coming out how they’re supposed to
3519 E. 75th St., Cleveland Date filed: Nov. 3, 2011
look. Quality control is huge, and you
Date filed: Feb. 9, 2017 Date released: Feb. 9, 2017
can only get better.”
Progressive Field was one of the Type: Employer’s withholding, Type: Employer’s withholding
early adopters when it came to bring- unemployment Amount: $10,174
ing local fare into the park, which is Amount: $119,157
Network Providers Associates PC
certainly a challenging endeavor. It’s
Security Management Group Inc. 6200 Oak Tree Blvd., Suite 200,
Ingraham’s job to work with these lo-
3740 Euclid Ave., Cleveland Independence
cal chefs and help them translate cer-
tain recipes to the high-volume and Date filed: Feb. 9, 2017 Date filed: July 21, 2016
fast-paced ballpark settings. Type: Employer’s withholding, Date released: Feb. 9, 2017
“When you’re around people like unemployment Type: CIVP
Josh, they make you better,” Momo- Amount: $47,538 Amount: $83,954
cho’s Eric Williams said. “That sense
of drive, pride in your job, responsi- Heart Home Care LLC China Cat Holdings Inc.
bility, accountability. You want to be 26250 Euclid Ave., Euclid 3299 Norwood Road, Shaker Heights
around those people. People like Date filed: Feb. 9, 2017 Date filed: Aug. 21, 2009
Josh make you better at your job. The Type: Employer’s withholding Date released: Feb. 9, 2017
Ingraham is an award-winning first time I met him, I got that feeling Amount: $19,516 Type: Employer’s withholding
chef, and he hasn’t let the immediately.”
complexities of working in a Williams added, “To be able to do A Bar & Kitchen LLC Amount: $30,361
big-league ballpark hold him what he does on a daily basis with all 850 Euclid Ave., Suite 110, Cleveland Prime IT Services Inc.
back from trying new foods. those employees, recipes, food, his Date filed: Feb. 9, 2017 222 E. Washington St., Chagrin Falls
(Contributed photo) family on that big of a stage is amaz- Type: Employer’s withholding Date filed: Sept. 13, 2016
ing. This isn’t the food court at the
Amount: $17,649 Date released: Feb. 9, 2017
mall. This is the World Series run-
ner-up Cleveland Indians, where the Blue Star Partners LLC Type: Employer’s withholding
expectations are pretty high.” 28020 Miles Road, Solon Amount: $12,819
Are you an individual Always thinking
with $10 million or more
of new ways to
seeking advice?
improve operations?
Advice and insight across generations
5PEBZ

CBDLFE
CZ
UIF
FYQBOTJWF
HMPCBM
SFTPVSDFT
PG
6#4
BOE

JUT
ZFBS
USBEJUJPO
PG
TFSWJOH
TPNF
PG
UIF
XPSMEÁT
XFBMUIJFTU

GBNJMJFT

PVS
UFBN
IBT
OFWFS
CFFO
CFUUFS
QPTJUJPOFE
UP
TFSWF
PVS

BGGMVFOU
DMJFOUT
BOE
UIFJS
GBNJMJFT
'SPN
DPNQMFY
NVMUJHFOFSBUJPOBM

QMBOOJOH
UP
XFBMUI
QSFTFSWBUJPO
TUSBUFHJFT
BOE
USBOTGFS

XF
BSF
ZPVS

USVTUFE
TPVSDF
PG
GJOBODJBM
TUFXBSETIJQ
BOE
BEWJDF
ClevelandWealthManagementTeam
WilliamG.Murphy,CIMA® OwenC.McBride,CFP®,CLU
4FOJPS
7JDF
1SFTJEFOU¾
4FOJPS
7JDF
1SFTJEFOU¾
8FBMUI
.BOBHFNFOU
8FBMUI
.BOBHFNFOU
1SJWBUF
8FBMUI
"EWJTPS
1SJWBUF
8FBMUI
"EWJTPS
ChadArthurHartup, UBSFinancialServicesInc.
CFP®,CRPC®,CLU 
4VQFSJPS
"WF
&BTU

UI
'M We have customized
4FOJPS
8FBMUI
$MFWFMBOE

0)

solutions just for you!
4USBUFHZ
"TTPDJBUF 
It’s your personal mission to ensure that your company
succeeds.We take the same approach to customizing
ubs.com/team/cwmt \RXUEXVLQHVV¿QDQFLQJ,W¶VRXUPLVVLRQWRSURYLGH
\RXZLWKWKHQLPEOHLQGLYLGXDOL]HG¿QDQFLQJ\RXQHHG
$FSUJŖFE
'JOBODJBM
1MBOOFS
#PBSE
PG
4UBOEBSET

*OD
PXOT
UIF
DFSUJŖDBUJPO
NBSLT
$'1® and
Your company succeeds - mission accomplished.
CERTIFIEDFINANCIALPLANNERÍ
JO
UIF
64
$*."®
JT
B
SFHJTUFSFE
DFSUJGJDBUJPO
NBSL
PG
UIF
*OWFTUNFOU

.BOBHFNFOU
$POTVMUBOUT
"TTPDJBUJPO®
JO
UIF
6OJUFE
4UBUFT
PG
"NFSJDB
BOE
XPSMEXJEF

$IBSUFSFE
3FUJSFNFOU
1MBOOJOH
$PVOTFMPS4.
BOE
$31$®
BSF
SFHJTUFSFE
TFSWJDF
NBSLT
PG
UIF
Call your local lender today.
$PMMFHF
GPS
'JOBODJBM
1MBOOJOH®
"T
B
GJSN
QSPWJEJOH
XFBMUI
NBOBHFNFOU
TFSWJDFT
UP
DMJFOUT

XF
Thomas R. Poe,Market President
PGGFS
CPUI
JOWFTUNFOU
BEWJTPSZ
BOE
CSPLFSBHF
TFSWJDFT
5IFTF
TFSWJDFT
BSF
TFQBSBUF
BOE
EJTUJODU


EJGGFS
JO
NBUFSJBM
XBZT
BOE
BSF
HPWFSOFE
CZ
EJGGFSFOU
MBXT
BOE
TFQBSBUF
DPOUSBDUT
'PS
NPSF
216.496.2530 | [email protected]
JOGPSNBUJPO
PO
UIF
EJTUJODUJPOT
CFUXFFO
PVS
CSPLFSBHF
BOE
JOWFTUNFOU
BEWJTPSZ
TFSWJDFT

QMFBTF
HomeSavings.com
TQFBL
XJUI
ZPVS
'JOBODJBM
"EWJTPS
PS
WJTJU
PVS
XFCTJUF
BU
ubs.com/workingwithus
h6#4


"MM`SJHIUT
SFTFSWFE
6#4
'JOBODJBM
4FSWJDFT
*OD
JT
B
TVCTJEJBSZ
PG
6#4
"(
.FNCFS
'*/3"
4*1$
@"E@Y@-%@.D#0
*4
&YQ

PAGE 10 | APRIL 10 - 16, 2017 | CRAIN’S CLEVELAND BUSINESS
Opinion
From the Editor
Readers suggest
clever methods
to shed the rust
I asked recently for your thoughts on alternatives to the term
“Rust Belt” to describe our region. In my view, it’s time to throw
“Rust Belt” on the scrap heap, shake its negative connotations,
and embrace something that better reflects where we are and
where we are going.
Boy did you respond.
Your ideas, via email, social media, on-
line comments and face-to-face conversa-
tions, were smart, insightful and, in some
cases, downright funny. In the latter cate-
gory, there were a few “Sansa” Belts (a nice
place to retire!) and even its first cousin:
Need a Bigger Belt. (Not bad as our world-
class culinary scene continues to flourish.)
There also was a slightly defensive “Region
Elizabeth That’s a Bit Sensitive About Being Called Rust
McIntyre Belt.” (To which I have to say, if the belt fits …)
Some of you advocated going beltless:
“Heartland,” “Breadbasket” and “Heart of America.”
Editorial There was “Reversible Belt,” which would keep us in fashion
for both of our seasons. And “Have Another Belt,” which pre-
sumably indicates a celebratory toast, not drowning our sor-
Rally together rows, now that we have an NBA championship under our belt.
A fair number of you embraced the rejuvenation narrative for
the region that includes Cleveland, Buffalo, Pittsburgh, Detroit,
Milwaukee and Chicago: Bounce Back Belt, Rebirth Belt,
Comeback Belt. Others were aspirational: Trust Belt. Land of
Pleasant Living. Northern Enterprise Zone.
For almost a decade, the Cleveland Indians’ lackluster atten- the first time in 2017, the atmosphere will be noticeably differ- Reader Dan Yurman pointed out that shaking bad branding
dance has been a story that just wouldn’t die. Over the years, ent. After falling a game short of glory last year, there’s unfin- like the Rust Belt is difficult because it’s organic and entrenched.
Tribe brass talked at length about improving the so-called fan ished business. And it’s not just up to Terry Francona’s roster, He recounted the moniker that has haunted his college alma
experience — new food offerings, giveaways, renovations, but all of Cleveland. mater, Fairleigh Dickinson in New Jersey, since the 1940s:
cheap seats and a mega-scoreboard — to lure more fans “Fairly Ridiculous.”
Get it done
through the gates. Unsurprisingly, the team’s on-field perfor- “Although the college has since thrived and continues to
mance was the X-factor. grow, it has never really outlived its bad nickname,” he wrote.
The Tribe has done its part — both on the field and on the “… Cleveland needs to come up with a brand name that makes
business side — so, Cleveland, let’s step up to the plate and fill Proponents for restoring the commercial docket in Cuyahoga people proud to associate themselves with it. … A good brand
Progressive Field through (hopefully) October. County got a dose of good news recently from the Ohio Su- has to associate with a feel-good response.”
Jason Kipnis, the Tribe’s second baseman, perhaps said it preme Court, and we’re hopeful local judges will be receptive to That sentiment was echoed by another reader, who wrote:
best in a piece in The Players Tribune. bringing back what was essentially a separate — and successful “Perhaps we could look forward and ask, ‘What can we do bet-
“If we do what I think we can do this season, it will be all the — court for complex business-related cases and disputes. ter than anyone else in this country? What have we got that no
more sweet to look back on and tell your grandkids about if you A group of Cleveland attorneys has been lobbying the one else does?’ … I think what we’ve got that the whole world
were a part of this thing from Day One,” Kipnis wrote. “Because state for the changes after Cuyahoga County Common Pleas wants is fresh water. Just because we haven’t figured out how to
when it happens, and it will happen one day, I don’t want to say Court judges disbanded their commercial docket in 2015 fol- monetize it doesn’t mean it can’t be done.”
the Indians did it. I want to say Cleveland did.” lowing the high court’s rejection of Judge Cassandra Col- Several readers agreed that embracing our most visible natural
Thus far, the Tribe’s electrifying 2016 campaign has already lier-Williams, whom it deemed unqualified, from the docket resource was the way to go: Water Belt. North Coast. Freshwater Belt.
been a boon for business in 2017. Toward the end of March, at the time. One advocated for acknowledging the obvious by simply
season-ticket accounts were up 140% year-over-year (to 8,000), In short, there was a disagreement over who gets to preside calling the region The Great Lakes Belt.
as Crain’s Kevin Kleps recently reported. Plus, the Tribe had over the court. “It fits the credible and distinctive test. Emotional? Maybe a
sold 1.3 million tickets — a number the team didn’t reach until As Crain’s recently reported, the Ohio Supreme Court recent- little, as the water thing appeals to lots of people. Original? Not
July 22 last year. ly amended rules to how the docket would operate — notably, at all, but that is also why it is credible and it fits our Great Lakes
That, of course, is great news. But Cleveland — a city that put clarifying the qualification and appointment process for its (and NE Ohio) regional personality … genuineness,” he wrote.
all business to a grinding halt during the Cavaliers’ champion- judges. “Any name for the area that is ‘too’ original and not genuine
ship parade and curiously filled FirstEnergy Stadium during Previously, a common pleas court had to ask Ohio’s chief jus- does not fit us. … Why can’t we simply start calling ourselves
much of the Browns’ seemingly endless display of ineptitude tice to affirm local judges to a commercial docket. Under the the Great Lakes Belt, with pride.”
— can still do more. new rules, docket judges would be approved by a majority vote Annette Ballou, vice president of strategic marketing and com-
There’s something romantic about baseball. Each year — no of judges in the general division of the local court. munications at BioEnterprise, suggested positioning Cleveland as
matter the Indians’ prospects — the home opener still feels like At this point, we’re hopeful the high court’s tweaks to the the Medical Capital of an Innovation Belt, or the Knowledge Belt.
a holiday in downtown Cleveland. The streets (and bars, of rules — and providing clarity over local control — are enough Regardless of the name we use, the message from our readers
course) are filled with revelers. It’s not unusual to see folks at to satisfy Judge John Russo’s court. is clear: We are not rusting away like scrap in a junkyard. We are
high-brow establishments, like Blue Point Grille or even the But at this point, the drama has dragged on far too long and resilient and smart. We’re a medical Mecca. We have hope for
Union Club, donning Tribe jerseys. it’s time to position Cuyahoga County — once again — as a our future and pride in our place in the nation. And we benefit
Often, it didn’t take long for that enthusiasm to wane. This good place to do business. After all, removing every little bit of from the largest group of freshwater lakes in the United States.
Tuesday, April 11, when the Indians’ fill Progressive Field for red tape helps. And, finally, we’re no longer always seeing the glass as half empty.
Publisher and Editor: Elizabeth McIntyre ([email protected]) Write us: Crain’s welcomes responses from readers. Letters should be as brief as possible and
may be edited. Send letters to Crain’s Cleveland Business, 700 West St. Clair Ave., Suite 310,
Managing Editor: Scott Suttell ([email protected]) Cleveland, OH 44113, or by emailing [email protected]. Please include your complete name
and city from which you are writing, and a telephone number for fact-checking purposes.
Sections Editor: Timothy Magaw ([email protected])
CLCELEVVEELLAANNDD BBUUSSININEESSSS Sound off:Send a Personal View for the opinion page to [email protected].
Contact Crain’s: 216-522-1383 Please include a telephone number for verification purposes.