Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2015 Transformational Leadership for Virtual Teams in an Information Technology Organization Russell Tomas Hogue Walden University Follow this and additional works at: htps://scholarworks.waldenu.edu/dissertations Part of the Business Administration, Management, and Operations Commons, Management Sciences and Quantitative Methods Commons, and the Organizational Behavior and Teory Commons Tis Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact Walden University College of Social and Behavioral Sciences This is to certify that the doctoral dissertation by Russell Hogue has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Rebekah Cardenas, Committee Chairperson, Psychology Faculty Dr. Barbara Chappell, Committee Member, Psychology Faculty Dr. John Schmidt, University Reviewer, Psychology Faculty Chief Academic Officer Eric Riedel, Ph.D. Walden University 2015 Abstract Transformational Leadership for Virtual Teams in an Information Technology Organization by Russell T. Hogue MBA, University of Phoenix, 2003 BSBA, Southern Illinois University, 1998 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Organizational Psychology Walden University August 2015 Abstract Research has shown that transformational leadership behavior impacts team performance in a traditional work environment; however, no research has evaluated the relationship between transformational leadership and team performance in a virtual setting. Building on the theoretical foundation of Bass’ 1990 work, this study examined the relationship between transformational leadership behavior and 3 measures linked to team success: work effort, perceived leader effectiveness, and job satisfaction for virtual teams. The present research focused on the transformational leadership behaviors of 41 senior executives in an information technology (IT) organization and over 300 direct report employees. Employees used the Multifactor Leadership Questionnaire 5x to rate their direct report supervisors’ leadership characteristics. Regression analyses were used to evaluate the relationship between transformational leadership and the preceding indicators for successful performance. The findings supported the applicability of Bass’ leadership model beyond the traditional workforce. The results of this study will positively impact social change by clarifying how executive leadership behavior directs virtual IT team success, enabling IT organizations to better identify future leaders, and allowing organizations to institute training opportunities to develop internal candidates to become better leaders. Transformational Leadership for Virtual Teams in an Information Technology Organization by Russell T. Hogue MBA, University of Phoenix, 2003 BSBA, Southern Illinois University, 1998 Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy Organizational Psychology Walden University August 2015 Dedication This work is dedicated to my father and my grandfather, Gary Killion and Clyde Goodman. My father, Gary Killion passed away just before the completion of this project. For the past 20 years he has been a foundation for our family, a reliable voice of reason and a person I looked up to with admiration and love. My grandfather, Clyde Goodman, was a World War II veteran, a father figure, a grandfather, and a friend. He inspired me to do more and to be more, and above all else he demonstrated how to be a loving father and husband. I was inspired to pursue a doctoral degree by his belief in me. Acknowledgments I would like to acknowledge and thank my committee members, Dr. Rebekah Cardenas and Dr. Barbara Chappell, for the support, guidance, and patience to help me make it through the dissertation and learn so much in the process. My time at Walden University has been extraordinary because of the faculty, staff, and classmates who have created such a great learning experience. I would also like to thank my mother, Pam Killion. She sacrificed so much so that I could have the opportunity to advance my academic career; without her dedication to our family, this achievement would never have been possible. Finally, I would like to thank my wife, Gloria Hogue, for everything she does to make our home and to raise our kids. Gloria is the person who makes everything I do possible. She never looks for or expects accolades, but truth be told, I was only able to complete this research because of the work she has done to support me. Table of Contents List of Tables ..................................................................................................................... iv List of Figures ......................................................................................................................v Chapter 1: Introduction to the Study ....................................................................................1 Introduction ....................................................................................................................1 Background of the Study ...............................................................................................1 Problem Statement .........................................................................................................2 Purpose of the Study ......................................................................................................4 Nature of the Study ........................................................................................................4 Research Questions and Hypotheses .............................................................................5 Theoretical Base.............................................................................................................6 Definition of Terms........................................................................................................7 Assumptions ...................................................................................................................9 Limitations .....................................................................................................................9 Delimitations ................................................................................................................10 Significance of the Study .............................................................................................10 Summary and Transition ..............................................................................................12 Chapter 2: Literature Review .............................................................................................13 Introduction ..................................................................................................................13 Leadership Styles .........................................................................................................13 Laissez-faire Leadership ....................................................................................... 15 Transactional Leadership ...................................................................................... 18 i Transformational Leadership ................................................................................ 21 Applying a Leadership Model to Performance in the Workplace ........................ 25 Virtual Teams...............................................................................................................26 Measuring Leadership and Virtual Team Success ................................................ 29 Competing Ideas and Instruments ......................................................................... 29 Summary ......................................................................................................................31 Chapter 3: Research Method ..............................................................................................33 Introduction ..................................................................................................................33 Research Design and Approach ...................................................................................33 Setting and Sample ......................................................................................................35 Data Collection Methodology ......................................................................................36 Instrument ....................................................................................................................38 Data Analysis ...............................................................................................................40 Informed Consent and Protection of Human Participants ...........................................42 Chapter 4: Results ..............................................................................................................44 Introduction ..................................................................................................................44 Data Collection ............................................................................................................44 Response Rate ..............................................................................................................45 Sample Demographics .................................................................................................46 Descriptive Statistics ....................................................................................................46 Test of Assumptions ....................................................................................................48 Independence of Errors ......................................................................................... 48 ii Linear Relationship ............................................................................................... 49 Homoscedasticity of Residuals ............................................................................. 51 Multicollinearity ................................................................................................... 52 Normal Distribution .............................................................................................. 53 Evaluation of the Relationship Between Predictor and Criterion Variables................55 Hypothesis Testing.......................................................................................................56 Research Question 1 ............................................................................................. 56 Research Question 2 ............................................................................................. 58 Research Question 3 ............................................................................................. 60 Summary ......................................................................................................................61 Chapter 5: Discussion, Conclusions, and Recommendations ............................................63 Introduction ..................................................................................................................63 Interpretation of the Findings.......................................................................................64 Limitations of the Study...............................................................................................69 Recommendations ........................................................................................................69 Implications..................................................................................................................70 Conclusion ...................................................................................................................71 References ..........................................................................................................................74 Appendix A: Informed Consent Form ...............................................................................84 Appendix B: Survey Demographic Questions ...................................................................87 iii