Table Of Content

ARTICLES 1995 Articles contributed to Training Officer in 1995 Assessor training in engineering, Hugh Dady Managing learning groups effectively, Terry Standing Apr, 80 basics of team building, The, Keri Phillips Managing Pressure, John Potter July/Aug, 176 Being appraised, Trevor Bentley Measuring people’s performance, Bill Peters Sept, 199 born salesman is dead, The, Mike Roberts Minimum stress conferencing, Peter Mainprice May, 118 Building customer focus into PRP, Chris Gray Modern Apprenticeship — a missed catalogue of training, A, Andrea Gregory opportunity? The, Mark Herriott CD-i the future for training managers, Modern Apprenticeships in Sandwell, Heidi Laws Richard Roxburgh Moving up to quality, Jo Barnett Changes in Public Sector accounting, Peter Unsworth ... Nov, 280 Neuro-Linguistic Programming, Ron Bowles checklist for using the outdoors, A, Steve Holman Mar, 43 N/SVQs: the impact of the competence-based Choosing a training venue, Clare Forrest May, 114 approach, Cameron Robertson Competitive customer care training, Laurie Young Nov, 260 NVQ4 in management: the inside story, Cheryl Brook Controlling nervousness in presentations, Andrew Telford Jan/Feb, 16 OMD: insurance for the future, Michelle Grant Open for (learning) business, Bob Little Cultural differences: awareness and acceptance, Crispin Tucker June, 133 Performance appraising, Trevor Bentley Customer care — making it work, John Morris Nov, 264 Performance coaching, Trevor Bentley Daie Carnegie — behind the scenes, Performance development, Trevor Bentley Andrew Dickson Personal development — part of a happy family, Designing change, lan Bracegirdle Carol Young Developing secretarial effectiveness, positive management of redundancy, The, Margery Povall Andrew Gibbons, Adrian Thornhill, Do you value your training? Duncan Kemp lo Stead and Andy Gilbert July/Aug, 171, & Sept, 212 Empowerment — another passing fad? Philip Moon Practical approaches to evaluation, Leslie Rae Nov, 273 Ensuring the internalising of training, Joseph Smith Resource Centres — how to avoid failure, Amanda Scott Environmental management training, Professor John Donaldson Risk assessment: training the risk assessors, Deborah Walker and Sue Cox July/Aug, 179 Exercise Executive Stretch: developing managers with the Volunteer Reserve Forces, Dr John Symons Self and team development — the holistic way, Chris Sangster June, 152 Failure is a positive force, Nigel Higgs Setting the trend, John Hughes May, 100, & June, 146 Fifty tips for managing time, Andrew Gibbons Speaking with confidence, Leon Conrad Jan/Feb, 18 How to empower and build effective teams, Simon Hayward Succession planning in a fast-changing world, Arnold Kransdorff How to manage creative groups, John Whatmore Teaching business writing in English, Sidney Callis How to succeed in Open Learning without trying too hard, Nigel Harrison Tips for making Open Learning work, Vaughan Waller Improving sales productivity, Mike Duff Trainer training for ethnic minorities, Bede Mullen In partnership for the future, Michael Hobbs Trainers or educators? Frank Branney Integrating equal opportunities into your management strategy, Sue Mathews Training opportunities for secretaries? Ruth Jackson Jan/Feb, 13 Intensive versus extensive language training, Norman Renshaw Training roles: strategic and operational perspectives, Alan Anderson June, 149 Into the Internet, Garry Platt Unlocking the potential of support staff, Investing in our people, John Birch Frances Graham Dec, 298 invisible project manager, The, Surya Lovejoy Using Investors in People to add value, Phil Smith May, 107 Is coaching working for you? Graham Yemm Videos in training: when and how to use them, IT skills for the end user — now needed Gill Peeling Sept, 210 more than ever, Liz Watts What to look for in a health and safety trainer, Learning Centres for Information Management Lawrence Waterman July/Aug, 182 and Technology, Diane Benjamin and Ken Duckett winning strategy, A, David Jackson June, 136 manager's contribution to course Women and equal opportunities: creating a cost-effectiveness, The, Donald Cameron level playing field, Viki Holton Dec, 294 320 TRAINING OFFICER December 1995 Vol 31 No 10