Training Library Patrons the ADDIE Way CHANDOS INFORMATION PROFESSIONAL SERIES Series Editor: Ruth Rikowski (email: [email protected]) Chandos’new series of books are aimed at the busy information professional.They have been specially commissioned to provide the reader with an authoritative view of current thinking. They are designed to provide easy-to-read and (most importantly) practical coverage of topics that are of interest to librarians and other information professionals.If you would like a full listing of current and forthcoming titles, please visit our web site www.chandospublishing.com or contact Hannah Grace-Williams on email [email protected] or telephone number +44(0) 1865 884447. New authors:we are always pleased to receive ideas for new titles;if you would like to write a book for Chandos,please contact Dr Glyn Jones on email [email protected] or telephone number +44 (0) 1865 884447. Bulk orders: some organisations buy a number of copies of our books. If you are interested in doing this, we would be pleased to discuss a discount. Please contact Hannah Grace-Williams on email [email protected] or telephone number +44 (0) 1865 884447. Training Library Patrons the ADDIE Way D. R. W EGENER Chandos Publishing Oxford · England Chandos Publishing (Oxford) Limited Chandos House 5 & 6 Steadys Lane Stanton Harcourt Oxford OX29 5RL UK Tel:+44 (0) 1865 884447 Fax:+44 (0) 1865 884448 Email:[email protected] www.chandospublishing.com First published in Great Britain in 2006 ISBN: 1 84334 157 3 (paperback) 1 84334 168 9 (hardback) 978 1 84334 157 4 (paperback) 978 1 84334 168 0 (hardback) © Chandos Publishing (Oxford) Limited,2006 British Library Cataloguing-in-Publication Data. A catalogue record for this book is available from the British Library. 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Printed in the UK by 4edge Limited - www.4edge.co.uk List of figures Figures 1.1 Molenda’s version of the ADDIE model 5 1.2 Brandt’s version of the ADDIE model 6 1.3 The Texas A&M University version of the ADDIE model 6 1.4 Clark’s version of the ADDIE model 7 2.1 Find your learning style 17–18 4.1 Seven Steps to Effective Library Research from the Olin and Uris Libraries at Cornell University 58 4.2 Example content from Seven Steps to Effective Library Research 58 4.3 The Quickstart title screen, showing a cut-away image of the library 60 4.4 Example content from Quickstart 60 4.5 One of the Quickstart mini tutorials 61 4.6 California Polytechnic State University Library’s tutorial title screen 65 4.7 Queensland University of Technology Library’s Pilot title screen 67 4.8 The title screen of the University of South Australia Library’s InfoGate 67 4.9 Queensland University of Technology Library’s new Pilot tutorial 68 ix Training Library Patrons the ADDIE Way 4.10 The Visa tutorial title screen from the James Cook University Library 68 4.11 Catalyst from the University of Technology, Sydney 69 4.12 California Polytechnic State University Library tutorial content 71 4.13 Tutorial content from James Cook University Library 71 4.14 TIP Flash entry screen 73 4.15 The TIP title screen 74 4.16 An example of TIP content 74 4.17 Code for a simple JavaScript quiz 85 4.18 Simple JavaScript quiz 86 x Acknowledgements My heartfelt thanks go to those who so willingly gave me permission to use their work, or the work of their institutions. They include Yannis Grammatis, David Burns from Magna Publications; and all those people from: (cid:1) California Polytechnic State University Library; (cid:1) Cornell University Library; (cid:1) James Cook University; (cid:1) Queensland University of Technology Library; (cid:1) University of Limerick Library; (cid:1) University of South Australia Library; (cid:1) University of Technology in Sydney; and (cid:1) University of Wyoming Libraries. I would also like to express my appreciation to those people who responded so readily to my requests for quotes and stories. My grateful thanks go to Eng Mui Hong, Sandra J. Kemp, Ling Ai Li Alice, Madi McAllister, Rajendra Munoo, Susie Spies and Triffie Vorster. And last but not least, my thanks go to Dr Glyn Jones for asking, to the Temasek Polytechnic in Singapore for providing the opportunity, and to Jethro John for his patience. xi Preface When I first started training, I needed to find a book that would help me with everything, in other words, with preparing, developing, presenting and delivering an entire training session. I needed to know how to do all of this in a library situation and, above all, I needed to know if anyone else had actually managed to fog up their reading glasses by having all the blood rush to their face in an embarrassing moment. Well, I did manage to find all this information, except for the part about the reading glasses, but I couldn’t find it all logically organised into a single book. I also found that a lot of the really good stuff on training is not written by librarians, but by training professionals and presenters who take a slightly different stance from the one that we need to take for library patrons. The purpose of this book, therefore, is to bring as much of this information as possible together under one title for anyone who has to train in libraries, and for the new and nervous trainer in particular. The basic premise is that as long as you are prepared and have your back-up plans in place, the whole process of training becomes much less stressful and, consequently, much more successful. Organised according to the ADDIE model of instructional design, the chapters of this book follow the ADDIE steps of: (cid:1) analysis; (cid:1) design; xiii Training Library Patrons the ADDIE Way (cid:1) development; (cid:1) implementation; and (cid:1) evaluation. With a brief introduction and conclusion, hints and tips and suggestions are given throughout, as well as a few educational theories to raise your awareness of trainee learning styles and motivation and to help with the development of your objectives. It is also strongly suggested that you look at what other librarians have been doing, hence a few of my favourite online information literacy programmes are discussed. In the appendices you will find a learning style survey, examples of lesson plans, and a number of annotated articles on the instructional experiences of librarians around the world. As for the bit about fogging up one’s reading glasses, well, I haven’t found anything yet, but I can tell you that until I learned to relax, I stopped wearing my glasses in training sessions. xiv About the author Debby R. Wegener is a reference librarian at the Temasek Polytechnic Library in Singapore. She was born and bred in Zimbabwe and started her career in the library world as a part-time circulation assistant at the Rhodes University Library in Grahamstown, South Africa. After completing a Master of Applied Science (Information Studies) from Charles Sturt University in Australia, she worked for a while as a trainer for a library systems vendor. Debby is also editor of the Temasek Polytechnic Library’s quarterly newsletter, webmaster of the library’s website, and coordinator of the library’s information literacy programme. The author may be contacted via the publisher. xv
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