Tourism innovation : technology, sustainability and creativity

185 Pages·2020·1.36 MB·English

by  Álvarez-García, José, Braga, Vitor, Ratten, Vanessa

“This intelligently written book elaborates the technological, sustainability and
creativity aspects of tourism innovations. It successfully balances the theoretical
discussions with relevant practical examples from rural, coastal and heritage tourism,
golf courses, historic gardens, sporting events and others. Alongside the enlightening
empirical studies, the book incorporates thought-provoking conceptual chapters
that deal with broader philosophical issues of tourism innovations. The variety of
topics and accessible language make the book suitable for both researchers and
practitioners.”
—Stanislav Ivanov, Professor and Vice Rector (Research),
Varna University of Management, Bulgaria
“From fuelling innovation in tourism to future trends impacting the sector, this
publication provides a rich vein of interesting exemplars and unique approaches to
the study of the discipline. It is a very useful guide to unpacking the impact and
opportunity of technology, sustainability and creativity based on recent cases in
tourism.”
—John Bustard, Lecturer in Digital Transformation,
Ulster University, Northern Ireland
“Tourism Innovation: Technology, Sustainability and Creativity brings together eleven
commentaries, contributing both individually and collectively to bridge a gap
between our understanding of the creative process and its purposeful application
(innovation). As the editors Vanessa Ratten, Vitor Braga, José Álvarez-García and
Maria de la Cruz del Rio-Rama highlight, this combined body of work is both
preparatory and illuminating for the tourism industry and for tourism studies
scholars. It is preparatory for what Ratten et al. describe as the new imperative
for profiting from creative ideas; it is illuminating because the influence of the
dual aspects of technology and sustainability on innovative practice requires greater
understanding. As contribution to analysis and understanding of the interrelation
of technology, sustainability and creativity for tourism this a timely collection of
work.”
—Dr Martin Robertson (FHEA), Associate Professor (International Festival and Event
Management), The Business School, Edinburgh Napier University, Edinburgh, UK
“This well-written book is innovative as it links tourism innovation and sustainability
by offering many interesting and up-to-date case studies. Sound empirical studies
help researchers and students to better understand the mechanisms of innovation.”
—Mike Peters, University of Innsbruck / Department of
Strategic Management, Marketing and Tourism, Austria
TOURISM INNOVATION
Tourism can take many different forms and types but increasingly it is viewed as
one of the most innovative industries. This book showcases the innovations in
tourism through a creativity, sustainability and technology perspective.
Tourism Innovation: Technology, Sustainability and Creativity addresses the growing
use and importance of tourism innovation in society. Readers of this book will gain
a global perspective on how the tourism industry is changing and taking advantage
of emerging technologies, which will help them to foresee potential changes in the
industry and plan for the future. Tourism innovation is defined as innovating in a
cost-efficient manner by taking into account the available resources. Most of the
focus on tourism innovation has been on developing countries but it is also used
by companies in other locations. This book explores the way in which tourism
innovation differs from other types of innovation and offers a creative solution to
issues about sustainability and the circular economy. In this vein, it includes chapters
addressing issues related (but not limited) to the following subjects: co-creation
in innovation, social issues in innovation, leadership and innovation, forms of
innovation, government innovation and innovation research.
This book is suitable for tourism industry professionals, researchers and policy
experts who are interested in how innovation is embedded in the tourism industry.
Vanessa Ratten is an Associate Professor of Entrepreneurship and Innovation at
La Trobe University, Australia.
Vitor Braga is an Associate Professor at the School of Technology and Management
of Felgueiras, Polytechnic of Porto, Portugal.
José Álvarez-García is an Associate Professor and Researcher at the University of
Extremadura, Caceres, Spain.
Maria de la Cruz del Rio-Rama is an Associate Professor and Researcher at the
University of Vigo, Galicia, Spain.
Innovation and Technology Horizons
Series Editor: Vanessa Ratten, La Trobe University, Australia
As the business landscape constantly shifts in today’s digital age, this timely series
looks at how business and society can harness technological innovation to succeed
and drive progress. The books in this series identify new innovation capabilities
and emerging technologies and investigate the managerial implications of such
technologies. As business processes become increasingly complex, the series also
explores how businesses can transform themselves with new digital technologies
while aligning themselves with today’s societal goals. This series provides direction
through research on innovation and technology management and will be of benefit
to anyone who is keen to thrive in an evolving business environment.
A Global Guide to FinTech and Future Payment Trends
Peter Goldfinch
Frugal Innovation
Vanessa Ratten
Tourism Innovation
Technology, Sustainability and Creativity
Edited by Vanessa Ratten, Vitor Braga, José Álvarez-García
and Maria de la Cruz del Rio-Rama
For more information about this series, please visit www.routledge.com/Innovation-
and-Technology-Horizons/book-series/ITH
TOURISM INNOVATION
Technology, Sustainability
and Creativity
Edited by Vanessa Ratten,
Vitor Braga, José Álvarez-García
and Maria de la Cruz del Rio-Rama
First published 2020
by Routledge
2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN
and by Routledge
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Routledge is an imprint of the Taylor & Francis Group, an informa business
© 2020 selection and editorial matter, Vanessa Ratten, Vitor Braga, José
Álvarez-García and Maria de la Cruz del Rio-Rama; individual chapters,
the contributors
The right of Vanessa Ratten, Vitor Braga, José Álvarez-García and Maria
de la Cruz del Rio-Rama to be identified as the authors of the editorial
material, and of the authors for their individual chapters, has been asserted
in accordance with sections 77 and 78 of the Copyright, Designs and
Patents Act 1988.
All rights reserved. No part of this book may be reprinted or reproduced or
utilised in any form or by any electronic, mechanical, or other means, now
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British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library
Library of Congress Cataloging-in-Publication Data
Names: Ratten, Vanessa, editor. | Braga, Vitor, editor. | Alvarez-Garcia, Jose,
editor. | Rio Rama, Maria de la Cruz del, 1969– editor.
Title: Tourism innovation : technology, sustainability and creativity / edited
by Vanessa Ratten, Vitor Braga, Jose Alvarez-Garcia and Maria de la Cruz
del Rio-Rama.
Description: Abingdon, Oxon ; New York, NY : Routledge, 2019. | Series:
Innovation and technology horizons | Includes bibliographical references
and index.
Identifiers: LCCN 2019010337 | ISBN 9780367077877 (hardback) |
ISBN 9780367077891 (pbk.) | ISBN 9780429022814 (ebk.)
Subjects: LCSH: Tourism—Social aspects. | Tourism—Information
technology. | Sustainable tourism.
Classification: LCC G155.A1 T58918 2019 | DDC 910.68—dc23
LC record available at https://lccn.loc.gov/2019010337
ISBN: 978-0-367-07787-7 (hbk)
ISBN: 978-0-367-07789-1 (pbk)
ISBN: 978-0-429-02281-4 (ebk)
Typeset in Bembo
by Apex CoVantage, LLC
CONTENTS
List of contributors ix
1 Tourism innovation: the role of technology,
sustainability and creativity 1
Vanessa Ratten, Vitor Braga, José Álvarez-García
and Maria de la Cruz del Rio-Rama
2 Pro-environmental culture and behavior to promote
sustainable golf courses: the case study of “La Galiana” 14
Gema Albort-Morant and Antonio Luis Leal-Rodriguez
3 Challenges and dilemmas of tourism studies for the
21st century: is tourism in bias of disappearance? 31
Seraphin Hugues and Maximiliano E. Korstanje
4 Understanding the role of heritage tourist experience:
a netnographic research in Italy 45
Massimiliano Matteo Pellegrini, Giacomo Marzi, Lamberto Zollo
and Vanessa Ratten
5 Management of tourism innovation, music and nightlife:
case study 66
José Ramón Cardona, María del Carmen Azpelicueta-Criado,
María Abril-Sellarés and María Dolores Sánchez-Fernández
viii Contents
6 Employees’ social capital, self-efficacy, and turnover
intention: a study in the context of tourism and hospitality 79
Dung Hoang, Masoud Karami and Sam Spector
7 Sustainability and tourism: cluster analysis on the
effectiveness of the Porter hypothesis in the European
aeronautical sector 95
Esteban Pérez-Calderón, María Pache-Durán and
Alicia Galindo-Manrique
8 Tourism in low density areas: a review of coastal and
rural development practices 113
Dina Ramos, Carlos Costa and Filipe Teles
9 Visiting gardens in Portugal: profiling the historic gardens
visit and visitors 127
Susana Silva and Paulo Carvalho
10 Residents’ perception of the impact of and support
for three small and medium-scale sporting events as
the basis for a tourism strategy 148
David Parra Camacho, Juan M. Núñez-Pomar,
Ferrán Calabuig Moreno and Paloma Escamilla-Fajardo
11 Future trends in tourism innovation 166
Vanessa Ratten, Vitor Braga, José Álvarez-García
and Maria de la Cruz del Rio-Rama
Index 173
CONTRIBUTORS
María Abril-Sellarés, University Autónoma of Barcelona, Spain
Gema Albort-Morant, University of Sevilla, Spain
José Álvarez-García, University of Extremadura, Spain
María del Carmen Azpelicueta-Criado, University of Illes Balears, Spain
Vitor Braga, Polytechnic of Porto, Portugal
Ferrán Calabuig Moreno, University of Valencia, Spain
David Parra Camacho, Catholic University of Valencia, Spain
José Ramón Cardona, University of Illes Balears, Spain
Paulo Carvalho, University of Coimbra, Portugal
Carlos Costa, Universidade de Aveiro, Portugal
Maria de la Cruz del Rio-Rama, University of Vigo, Spain
Paloma Escamilla-Fajardo, University of Valencia, Spain
Alicia Galindo-Manrique, Monterrey Institute of Technology, Mexico
Dung Hoang, Queenstown Resort College, New Zealand