TOP SEMINARS - AMA - American Management Association Management

36 Pages·2013·4.11 MB·English

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TOP
AMA
SEMINARS
APRIL–JULY 2013
New Skills Give You the
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WEBINARS
If you’re not sure where to begin, consider one of AMA’s 10 most popular Cost-effective 90-minute interactive
programs
seminars (all of which are available in either Classroom or Live Online format):
BOOKS
•Time Management (Page 2) 700 titles on business, management,
career, science, technology and
•The 7 Habits of Highly Effective People® 3-Day Signature Program (Page 3)
much more
•How to Communicate with Diplomacy, Tact and Credibility (Page 8)
•Building Better Work Relationships: New Techniques for Results-Oriented AMA’S FREE RESOURCES
Communication (Page 9)
WEBCASTS
•Getting Results Without Authority (Page 11)
60-minute programs on management,
•Fundamentals of Finance and Accounting for Non-Financial research, strategies and trends
Managers (Page 16) PODCASTS
•Management Skills for New Supervisors (Page 23) Information and ideas from thought
leaders
•Management Skills for New Managers (Page 27)
eNEWSLETTERS
•Successfully Managing People (Page 28) Insights on today’s most critical business
issues
•Improving Your Project Management Skills: The Basics for Success (Page 30)
ARTICLES AND WHITE PAPERS
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TABLE OF CONTENTS
BUSINESS ENHANCEMENT SKILLS FINANCE The 7 Habits of Highly Effective People®
Time Management Top 10. . . . . . . . . . . . . . . 2 Fundamentals of Finance and Accounting for for Managers 2-Day Workshop. . . . . . . . . . . 25
The 7 Habits of Highly Effective People® Non-Financial Managers Top 10. . . . . . . . . 16 Making the Transition to Management. . . . . . 26
3-Day Signature Program Top 10 . . . . . . . . . 3 AMA’s Finance Workshop for Non-Financial Improving Your Managerial Effectiveness. . . 26
Managing Chaos: Tools to Set Priorities Executives . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Management Skills for New Managers
and Make Decisions Under Pressure. . . . . . . . 4 HUMAN RESOURCES AND TRAINING Top 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Critical Thinking. . . . . . . . . . . . . . . . . . . . . . . . 5 AMA’s Myers-Briggs Type Indicator® Successfully Managing People Top 10. . . . . . 28
Taking On Greater Responsibility: (MBTI®) Certification Program . . . . . . . . . . . 17 MARKETING AND SALES
Step-Up Skills for Non-Managers . . . . . . . . . . 6
LEADERSHIP SKILLS Fundamentals of Marketing: Your
Assertiveness Training for Women in Business. . 6 Action Plan for Success. . . . . . . . . . . . . . . . . 29
Developing Executive Leadership . . . . . . . . . . 18
AMA’s 5-Day “MBA” Workshop. . . . . . . . . . . . 7 Fundamental Selling Techniques for the
Achieving Leadership Success Through People 19
COMMUNICATION Preparing for Leadership: What It New or Prospective Salesperson. . . . . . . . . . 29
How to Communicate with Diplomacy, Takes to Take the Lead. . . . . . . . . . . . . . . . . 19 PROJECT MANAGEMENT
Tact and Credibility Top 10. . . . . . . . . . . . . . 8 The Voice of Leadership: How Leaders Inspire, Improving Your Project Management
Building Better Work Relationships: Influence and Achieve Results. . . . . . . . . . . . 20 Skills: The Basics for Success Top 10. . . . . . 30
New Techniques for Results-Oriented Leading with Emotional Intelligence. . . . . . . . 21 Essentials of Project Management for
Communication Top 10. . . . . . . . . . . . . . . . 9 Improve Your Analytical Skills: Making the Non-Project Manager. . . . . . . . . . . . . . . 31
Responding to Conflict: Strategies for Improved Information Work for You . . . . . . . . . . . . . . 21 AMA’s Comprehensive Project
Communication. . . . . . . . . . . . . . . . . . . . . . 10
Management Workshop. . . . . . . . . . . . . . . . 31
MANAGEMENT AND SUPERVISORY SKILLS
AMA Certificates. . . . . . . . . . . . . . . . . . . . . 10
Making the Transition from STRATEGIC PLANNING
Getting Results Without
Staff Member to Supervisor. . . . . . . . . . . . . 22 Strategic Planning . . . . . . . . . . . . . . . . . . . . . 32
Authority Top 10. . . . . . . . . . . . . . . . . . . . 11
Management Skills for
Strategies for Developing Effective Registration Form . . . . . . . . . . . . . . . . . . . . 32
New Supervisors Top 10. . . . . . . . . . . . . . . 23
Presentation Skills. . . . . . . . . . . . . . . . . . . . . 12
Moving from an Operational
Negotiating to Win. . . . . . . . . . . . . . . . . . . . . 13 Check Out These New Seminars from AMA
Manager to a Strategic Leader. . . . . . . . . . . 24
Effective Executive Speaking. . . . . . . . . . . . . . 13 • Doing It All: How to Stay Focused and Engaged
AMA’s 2-Day Business Writing #2118
Workshop . . . . . . . . . . . . . . . . . . . . . . . . . . 14 • Leadership Development for Women
AMA’s Live Online Seminars offer the same
Effective Technical Writing . . . . . . . . . . . . . . . 14 high-caliber faculty and engaging content as #2010
AMA’s New Bestselling Seminars . . . . . . . . 15 the classroom seminar—on your desktop. • What Got You Here Won't Get You There
#2207
AMA Blended Learning—a • Coaching from a Distance: Developing Your
dynamic and effective blend of live train- Team When You Can’t Be Face to Face
ing, online tools, resources and events that #2559
provides the foundation for greater subject • Essentials of Earned Value Management
mastery and measurable performance #6113
metrics to back it up.
BUSINESS ENHANCEMENT SKILLS
Also available as a Live Online Seminar
Time Management
SEMINAR #2233
www.amanet.org/2233
Take control, prioritize and WHAT YOU WILL COVER Classroom Schedule
get out from under. Time Management. Self-Management April 1-2 . . . . . . Boston, MA. . . . . . 2233-FHQ-01533
•Shifting focus from managing time to April 4-5 . . . . . . Arlington, VA. . . . . 2233-FHQ-01534
Do you… managing self April 8-9 . . . . . . New York, NY. . . . 2233-FHQ-01535
• Find yourself overloaded with work? •Identifying personal time wasters (cid:1)April 12-13 . . . . Atlanta, GA. . . . . . 2233-FHQ-01577
April 15-16 . . . . Chicago, IL. . . . . . . 2233-FHQ-01536
• Feel so stretched to the limit you can’t •Creating a personal Time Mastery Plan
April 18-19 . . . . Melville, NY. . . . . . 2233-FHQ-01571
set priorities?
Planning for Success (cid:1)April 19-20. . . . . San Francisco, CA. . 2233-FHQ-01578
• Exhaust yourself daily without •Using a robust planning process May 2-3. . . . . . . New York, NY. . . . 2233-FHQ-01539
accomplishing your goals? •Defining goals; establishing important May 6-7. . . . . . . San Francisco, CA. . 2233-FHQ-01540
and valid priorities May 13-14. . . . . Atlanta, GA. . . . . . 2233-FHQ-01541
Feeling overwhelmed? If you’re doing
May 16-17. . . . . Arlington, VA. . . . . 2233-FHQ-01542
more and enjoying it less, it’s time to •Creating a realistic and productive schedule May 20-21. . . . . Chicago, IL. . . . . . . 2233-FHQ-01543
make real choices about how and when Concentration, Focus and Organization June 6-7. . . . . . . New York, NY. . . . 2233-FHQ-01544
to spend your time. This seminar enables •Creating productive and efficient routines June 10-11 . . . . Durham, NC . . . . . 2233-FHQ-01545
you to find a way to dig out, get back to support core goals June 10-11 . . . . Pittsburgh, PA. . . . 2233-FHQ-01572
on track and balance work-life issues. •Organizing and managing work (cid:1)June 14-15 . . . . Atlanta, GA. . . . . . 2233-FHQ-01579
You’ll discover how to schedule daily environment June 17-18 . . . . Arlington, VA. . . . . 2233-FHQ-01546
June 20-21 . . . . Houston, TX. . . . . . 2233-FHQ-01537
work…build and manage work relation- •Identifying ways to deal with self-
(cid:1)June 21-22 . . . . New York, NY. . . . 2233-FHQ-01580
ships along the way as you better handle distractions and interruptions
June 24-25 . . . . Chicago, IL. . . . . . . 2233-FHQ-01548
interruptions, learn to say no and Managing Technology July 11-12. . . . . Morristown, NJ . . . 2233-FHQ-01547
negotiate with colleagues and bosses. •Increasing productivity by using technology July 15-16. . . . . Chicago, IL. . . . . . . 2233-FHQ-01552
You’ll set goals, create a strategic plan efficiently July 18-19. . . . . Atlanta, GA. . . . . . 2233-FHQ-01553
and grade yourself in 12 key areas of •Selecting the right form of July 22-23. . . . . Cincinnati, OH. . . . 2233-FHQ-01554
time management. Plus, put your work communication July 29-30 . . . . . San Francisco, CA. . 2233-FHQ-01555
into five windows to help you organize, •Identifying ways to manage email (cid:1)These sessions start Friday and end Saturday
prioritize and get your life back. Creating Boundaries and Balance 2 days/1.2 CEUs/12 PDUs
$1,995/AMA Members $1,795
•Prioritizing and choosing activities to
HOW YOU WILL BENEFIT AMA Members save $200
balance life and work
•Set SMART goals for yourself
•Creating a personal “no” script
LIVE ONLINE SCHEDULE
•Create priorities and establish realistic
boundaries WHO SHOULD ATTEND 1.2 CEUs/12 PDUs • $1,995/AMA Members $1,795
•Improve concentration and efficiency Business professionals who want greater
Monday-Thursday 2-5 pm ET • 4 Lessons
•Identify and deal with time wasters control of their time, management style
April 29-May 2. . . . . . . . . . . . . . . . . . . . . 2233-FHQ-01538
•Break indecision and procrastination and life.
habits
•Use technology efficiently to help
AMA has been reviewed and
manage time
approved as a provider of
•Reverse burnout and refresh project management training
by the Project Management
•Leave with an action plan you can
Institute (PMI).
apply immediately back at work
PMP, PMBOK and the PMI R.E.P. logo are registered
trademarks of the Project Management Institute, Inc.
The bad news is time flies.
The good news is you’re the pilot.
—Michael Alshuler
2 For additional dates and locations or to register—1-800-262-9699 www.amanet.org
PRESENTATION SKILLS BUSINESS ENHANCEMENT SKILLS
Also available as a Live Online Seminar
The 7 Habits of Highly Effective People®
3-Day Signature Program
SEMINAR #2601
By FranklinCovey—now available through AMA.
www.amanet.org/2601
The 7 Habits of Highly Effective People®courses are based on the teachings of Dr. Stephen R. Covey.
Classroom Schedule
Take the lead in making •Habit 3: Put First Things First—
positive changes. Increasing the balance and fulfillment of April 1-3 . . . . . . Dallas, TX. . . . . . . . 2601-FHQ-00488
your professional and personal lives by
April 1-3 . . . . . . Seattle, WA. . . . . . 2601-FHQ-00489
Surveys* of thousands of people across investing a few minutes each day in the April 8-10 . . . . . Chicago, IL. . . . . . . 2601-FHQ-00490
same planning process used by many of
the United States disclosed that while April 10-12 . . . . New York, NY. . . . 2601-FHQ-00491
the world’s most successful people
many people work hard, they are worried April 10-12 . . . . San Diego, CA. . . . 2601-FHQ-00492
about their lack of effectiveness. •Habit 4: Think Win-Win—Building a April 15-17 . . . . Fort Lauderdale, FL. 2601-FHQ-00493
team that finds faster and better solutions April 17-19 . . . . Arlington, VA. . . . . 2601-FHQ-00494
• Only 14% are accomplishing as much as
through clear expectations, shared April 22-24 . . . . San Francisco, CA . 2601-FHQ-00495
they believe they could responsibilities and an understanding of April 24-26 . . . . Princeton, NJ. . . . . 2601-FHQ-00496
• Only 17% prepare a plan for the day priorities Apr. 29-May 1. . Arlington, VA. . . . . 2601-FHQ-00497
• Rewards of working are low—only 50% •Habit 5: Seek First to Understand, May 6-8. . . . . . . San Jose, CA. . . . . 2601-FHQ-00501
feel satisfied and fulfilled with their work Then Be Understood—Developing the May 13-15. . . . . New York, NY. . . . 2601-FHQ-00502
skills of effective communication that lead May 13-15. . . . . San Francisco, CA . 2601-FHQ-00503
Develop a new outlook and create
to greater influence and faster problem May 15-17. . . . . Houston, TX. . . . . . 2601-FHQ-00504
dramatic change. Problems caused by solving May 20-22. . . . . Atlanta, GA. . . . . . 2601-FHQ-00505
ineffectiveness cannot be solved with the •Habit 6: Synergize—Valuing and May 20-22. . . . . Chicago, IL. . . . . . . 2601-FHQ-00506
same ineffective thinking that created celebrating differences and understand June 3-5. . . . . . . Arlington, VA. . . . . 2601-FHQ-00507
them. For more than 15 years, The 7 how they contribute to more innovative June 3-5. . . . . . . Pittsburgh, PA. . . . 2601-FHQ-00500
Habits of Highly Effective People®has and intelligent solutions June 5-7. . . . . . . Las Vegas, NV. . . . 2601-FHQ-00510
provided the ultimate in productivity •Habit 7: Sharpen the Saw—Maintaining June 12-14 . . . . Chicago, IL. . . . . . . 2601-FHQ-00513
June 12-14 . . . . Portland, OR . . . . . 2601-FHQ-00550
training for thousands of people and and increasing your newfound effectiveness
June 17-19 . . . . Durham, NC . . . . . 2601-FHQ-00514
organizations worldwide. by continually renewing yourself mentally
June 17-19 . . . . San Francisco, CA . 2601-FHQ-00515
and physically
Learn the power of effectiveness and feel June 19-21 . . . . New York, NY. . . . 2601-FHQ-00516
more satisfied with what you accomplish July 8-10. . . . . . New York, NY. . . . 2601-FHQ-00517
WHO SHOULD ATTEND
each day. Know where you’re going and July 8-10. . . . . . Phoenix, AZ. . . . . . 2601-FHQ-00619
Anyone who manages multiple projects, faces
discover the secrets to success and July 10-12. . . . . Arlington, VA. . . . . 2601-FHQ-00519
expanding workloads, tight time lines and
fulfillment within you. July 10-12. . . . . Dallas, TX. . . . . . . . 2601-FHQ-00535
increased uncertainty.
July 15-17. . . . . Boston, MA. . . . . . 2601-FHQ-00512
*Results of xQ Surveys conducted by Harris July 15-17. . . . . San Francisco, CA . 2601-FHQ-00521
Interactive Pre-work required: July 17-19. . . . . Anaheim, CA. . . . . 2601-FHQ-00523
The 7 Habits Benchmark—A questionnaire
July 17-19. . . . . Denver, CO. . . . . . 2601-FHQ-00529
HOW YOU WILL BENEFIT
to help you consider your own effectiveness July 22-24. . . . . Chicago, IL. . . . . . . 2601-FHQ-00525
•Develop a clear definition of your top priorities and give you the opportunity to see July 24-26. . . . . Atlanta, GA. . . . . . 2601-FHQ-00526
and the results you want and live each day the viewpoints of others. This 78-question July 31-Aug. 2. . Philadelphia, PA. . . 2601-FHQ-00527
with a greater sense of meaning and purpose
assessment gathers feedback from your 3 days/1.8 CEUs/18 PDUs
•Focus on your top priorities, achieve balance manager, direct reports and peers who work $2,195/AMA Members $1,995
and increase organizational productivity
closely enough with you to accurately assess AMA Members save $200
through a weekly and daily planning process
your individual effectiveness.
•End self-defeating behavior and gain the LIVE ONLINE SCHEDULE
necessary security you need to change Attendees will receive:
1.2 CEUs • $2,195/AMA Members $1,995
•Develop strong relationships based on •The 7 Habits of Highly Effective People®—
mutual trust This bestselling book provides the basis for Monday 2-5 pm ET • 4 Lessons
•Be prepared to deal with difficult the concepts taught in this seminar. June 3-24. . . . . . . . . . . . . . . . . . . . . . . . . 2601-FHQ-00509
circumstances before they happen •The 7 Habits Benchmark Report—
A person alized report based on your
WHAT YOU WILL COVER
pre-work assessment.
AMA has been reviewed and
•Habit 1: Be Proactive—Recognizing how •The 7 Habits FranklinCovey Planning approved as a provider of
choices based on personal experience or System project management training
beliefs can profoundly impact your effec - by the Project Management
•Participant Guidebook—A manual filled Institute (PMI).
tiveness, both positively and negatively
with examples and exercises.
•Habit 2: Begin with the End in Mind— PMP, PMBOK and the PMI R.E.P. logo are registered
trademarks of the Project Management Institute, Inc.
Developing a clear definition of what is
and is not important to you by creating All faculty are trained experts in FranklinCovey’s
the most important roadmap you’ll ever The 7 Habits of Highly Effective People®curriculum.
have—your Personal Mission Statement
All AMA seminars are GSA approved and can be delivered onsite 1-800-262-9699 www.amanet.org 3
BUSINESS ENHANCEMENT SKILLS
Also available as a Live Online Seminar
Managing Chaos: Tools to Set Priorities and Make
Decisions Under Pressure
SEMINAR #2261
www.amanet.org/2261
Classroom Schedule
Learn fast, easy-to-use tools Priority Planning
and techniques to manage •SWOT analysis: determiningpriorities April 1-2 . . . . . . New York, NY. . . . 2261-FHQ-00344
April 11-12 . . . . Arlington, VA. . . . . 2261-FHQ-00346
unproductive confusion and •GAP analysis: assessingthe current
April 11-12 . . . . Seattle, WA. . . . . . 2261-FHQ-00387
disorder and transform chaos situation vs. the desired outcome
April 22-23 . . . . Chicago, IL. . . . . . . 2261-FHQ-00347
into controllable challenges. •Risk analysis: evaluating impact and (cid:1)April 26-27 . . . . Arlington, VA. . . . . 2261-FHQ-00380
related risks
May 2-3. . . . . . . Arlington, VA. . . . . 2261-FHQ-00348
This seminar equips you with the most •Priority matrix: using importance and May 6-7. . . . . . . New York, NY. . . . 2261-FHQ-00349
effective tools to plan your day and adjust urgency model to determine and validate May 13-14. . . . . San Francisco, CA . 2261-FHQ-00350
to shifting priorities and demands—with priorities June 3-4. . . . . . . Chicago, IL. . . . . . . 2261-FHQ-00351
less stress and greater clarity. You will Planning Daily Work June 10-11 . . . . Arlington, VA. . . . . 2261-FHQ-00352
practice assertive communication, giving •Daily action plan: allocating time and June 13-14 . . . . New York, NY. . . . 2261-FHQ-00353
you greater ease when handling energy to the most important priorities June 24-25 . . . . Dallas, TX. . . . . . . . 2261-FHQ-00345
June 27-28 . . . . Atlanta, GA. . . . . . 2261-FHQ-00371
interruptions and objections. •Time estimate: accurately estimating how
July 1-2. . . . . . . Arlington, VA. . . . . 2261-FHQ-00358
long it takes to complete your critical tasks
HOW YOU WILL BENEFIT July 8-9. . . . . . . San Diego, CA. . . . 2261-FHQ-00354
•Interruption log: identifying “necessary”
July 11-12. . . . . Chicago, IL. . . . . . . 2261-FHQ-00355
•Reduce, clarify and eliminate chaos within vs. “unnecessary” interruptions
July 15-16. . . . . New York, NY. . . . 2261-FHQ-00357
your control
Assertive Communication (cid:1)These sessions start Friday and end Saturday
•Identify, analyze and determine priority of
your workday •Understanding assertive vs. strategic 2 days/1.2 CEUs/12 PDUs
communication under pressure $1,995/AMA Members $1,795
•Use a daily action plan to allocate time
•Learning to respond assertively and AMA Members save $200
and energy
strategically when managing shifting
•Remain focused and act more decisively priorities, interruptions and conflict LIVE ONLINE SCHEDULE
when priorities shift
•Employing assertive responses no matter
•Become more assertive and strategic in how manipulated or provoked you feel 1.2 CEUs/12 PDUs • $1,995/AMA Members $1,795
your communication
Monday-Thursday 2-5 pm ET • 4 Lessons
Action Plan:Identifyingand applyingone
•Manage interruptions and conflicts with
or two tools most applicable to managing July 8-11. . . . . . . . . . . . . . . . . . . . . . . . . . 2261-FHQ-00356
greater ease
your workplace chaos
•Utilize the right tools to balance and
manage tough choices WHO SHOULD ATTEND AMA has been reviewed and
approved as a provider of
WHAT YOU WILL COVER Anyone facing shifting priorities, expanding project management training
workloads, tight deadlines, organizational by the Project Management
Defining Chaos Within Your Control Institute (PMI).
restructuring, multiple projects and
•Identifying sources of workplace chaos
increased uncertainty. PMP, PMBOK and the PMI R.E.P. logo are registered
•Understanding organizational challenges on
trademarks of the Project Management Institute, Inc.
managers and employees
•Assessing the impact your decisions have
on key stakeholders
Thinking and Decision Making
•Identifying real/root cause of a problem
or issue
•How to generate multiple, creative ideas
quickly
•Organizing ideas in order to firmly grasp
critical components of a problem
•Applying one identification tool for analysis
Tools:Fishbone, mind maps, affinity diagrams
4 For additional dates and locations or to register—1-800-262-9699 www.amanet.org
PRESENTATION SKILLS BUSINESS ENHANCEMENT SKILLS
Also available as a Live Online Seminar
Critical Thinking
SEMINAR #2533
www.amanet.org/2533
Classroom Schedule
To stay competitive, you must Understanding the Components of
have this skill! Critical Thinking April 8-9 . . . . . . San Francisco, CA . 2533-FHQ-01028
April 15-16 . . . . Morristown, NJ . . . 2533-FHQ-01075
•Using the Agile Critical Thinking™ (ACT)
April 25-26 . . . . Boston, MA. . . . . . 2533-FHQ-01023
Critical thinking helps you step back, Framework to relate critical thinking to
May 2-3. . . . . . . New York, NY. . . . 2533-FHQ-01025
examine your thought processes and business challenges
May 6-7. . . . . . . Chicago, IL. . . . . . . 2533-FHQ-01026
make them more effective. You’ll ask the •Describing critical thinking using the RED
May 9-10. . . . . . Arlington, VA. . . . . 2533-FHQ-01027
right questions, challenge assumptions (Recognize assumptions, Evaluate
May 20-21. . . . . Dallas, TX. . . . . . . . 2533-FHQ-01036
and see others’ viewpoints with clarity. arguments, Draw conclusions) Model June 10-11 . . . . Chicago, IL. . . . . . . 2533-FHQ-01030
Business leaders agree it’s the only way to •Positioning the RED Model within the ACT June 20-21 . . . . Atlanta, GA. . . . . . 2533-FHQ-01031
think at work—because it helps you get framework (cid:1)June 21-22 . . . . New York, NY. . . . 2533-FHQ-01088
•Identifying practices and techniques in each June 24-25 . . . . San Francisco, CA . 2533-FHQ-01035
the best possible results. In this course,
part of the framework (cid:1)June 28-29 . . . . Arlington, VA. . . . . 2533-FHQ-01089
you’ll get hands-on experience with a
Obtaining Feedback on Critical Thinking July 8-9. . . . . . . Myrtle Beach, SC. . 2533-FHQ-01038
battery of practical tools (including the
Skills July 11-12. . . . . Arlington, VA. . . . . 2533-FHQ-01034
Watson-Glaser™II Critical Thinking July 22-23. . . . . New York, NY. . . . 2533-FHQ-01037
•Recognizing the value of gaining insight
Development Report) to help you make
into one’s critical thinking skills (cid:1)These sessions start Friday and end Saturday
critical thinking an indispensable part of
•Relating critical thinking skills to other 2 days/1.2 CEUs/12 PDUs
your skill set.
business skills $2,345/AMA Members $2,095
You’ll find out things you didn’t know AMA Members save $250
•The purpose of the Watson-Glaser II
about yourself and make discoveries that
Critical Thinking Appraisal
can literally change your life. Instead of LIVE ONLINE SCHEDULE
•Identifying the contents of the Watson-
concentrating on theories, you’ll be
Glaser II Critical Thinking Development 1.2 CEUs/12 PDUs • $2,345/AMA Members $2,095
working with an expert instructor to get Report
comfortable with a concrete set of tools. Monday and Wednesday 2-5 pm ET • 4 Lessons
•Interpreting a sample Watson-Glaser
You’ll then be ready to benefit from your Profile June 10-19. . . . . . . . . . . . . . . . . . . . . . . . 2533-FHQ-01033
new skills immediately when you return to
•Your personal Watson-Glaser
your job. Development Report
WHO SHOULD ATTEND
HOW YOU WILL BENEFIT Using Critical Thinking in Personal
All business professionals who want to
Situations
•Explore real-world examples of why critical enhance their thinking processes to achieve
•Identifying personal situations where
thinking is so important in business better results in business.
critical thinking has been or could be
•Learn to use critical thinking skills when
making business decisions used EXTRA
•Selecting techniques for using critical
•Choose the right techniques to recognize Before attending this session, you will
thinking skills in the ACT framework
assumptions and draw conclusions receive a link to the online Watson-
and RED model
•Know how to translate an abstract idea Glaser™ II Critical Thinking Appraisal.
•Relating insight from Watson-Glaser
into something tangible You must complete the assessment to
feedback to a personal critical thinking
•Minimize the impact of job pressures on situation fully participate in this seminar.
your thinking processes
Applying Critical Thinking in Business
•React with curiosity instead of emotion
Situations
•Get a roadmap for developing your critical
•Practicing using critical thinking skills and
thinking skills techniques in a real business situation AMA has been reviewed and
approved as a provider of
WHAT YOU WILL COVER •Creating an initial action plan for project management training
development of critical thinking skills by the Project Management
Recognizing the Value of Using Critical Institute (PMI).
Thinking in Business
PMP, PMBOK and the PMI R.E.P. logo are registered
•Defining critical thinking
trademarks of the Project Management Institute, Inc.
•Characteristics of effective critical thinkers
•The role of critical thinking in meeting
business challenges
All AMA seminars are GSA approved and can be delivered onsite 1-800-262-9699 www.amanet.org 5
BUSINESS ENHANCEMENT SKILLS
Also available as a Live Online Seminar
Taking On Greater
Assertiveness
Responsibility: Step-Up
Training for Women
Skills for Non-Managers
SEMINAR #2132 in Business
SEMINAR #2528
Are you ready for what’s ahead?
Strengthen your leadership ability and image.
You have always wanted to make a difference in your company.
By knowing how to handle yourself in just about any situation
You need the skills—understanding your business, managing
that comes up—without seeming either shy or pushy—you’ll
change, communicating strategically, leading, working in teams
get things done and command respect.
and juggling your new assignments with current responsibilities.
This powerful seminar helps you prepare…initiate…and
HOW YOU WILL BENEFIT
successfully adapt your style to the challenges ahead.
•Deal with conflicts confronting women in business
HOW YOU WILL BENEFIT •Recognize your own strengths and weaknesses
•Practice assertive behaviors
•Feel confident when asked to step up to the plate with new
projects outside your regular work activities •Assess your stress level and adopt techniques to manage it
•Take your skills and potential to new heights with proven-in- •Develop an assertive delegation strategy
action “get-ahead” strategies
WHAT YOU WILL COVER
•Understand your role in today’s new workplace…and gain the
new skills and competencies required for success •Outlining conflicting roles and knowing how to reduce
role conflict
•Meet the rising pressure from tight budgets and lean
organizations •The basic response styles of nonassertion, assertion
and aggression
•Map out a plan of action to enhance your efficiency and your
value to your organization •Understanding the differences between verbal, nonverbal
“mantalk” and “womanspeak”
WHAT YOU WILL COVER •Discussing the effect of gender on negotiation practices
•Four primary behavioral styles; how style adaptability increases and experiences
your effectiveness •Anger buttons and how to deal with them
•How to develop, create and manage a successful team •Techniques for preventing and coping with stress
•How to move from a boss to a coach
WHO SHOULD ATTEND
•The competencies of a transformational coach
Female professionals who want to build their strengths and
•Key values used in motivating people
improve their communication.
•Assessingyour company’s existing recognition, reward and www.amanet.org/2528
benefit systems in relation to employee growth and performance
Classroom Schedule
•Critical modes for resolving conflicts
April 10-12. . . . . . . Arlington, VA. . . . . . . . . . 2528-FHQ-00859
WHO SHOULD ATTEND April 17-19. . . . . . . Chicago, IL. . . . . . . . . . . . 2528-FHQ-00860
Experienced managers with three to five years of management April 24-26. . . . . . . San Diego, CA. . . . . . . . . 2528-FHQ-00881
experience. May 1-3 . . . . . . . . . New York, NY . . . . . . . . . 2528-FHQ-00862
May 13-15 . . . . . . . Morristown, NJ. . . . . . . . . 2528-FHQ-00865
NOTE:To attend this seminar, we recommend prior attendance in at least May 20-22 . . . . . . . San Francisco, CA. . . . . . . 2528-FHQ-00863
one basic manage ment course. June 3-5. . . . . . . . . Atlanta, GA . . . . . . . . . . . 2528-FHQ-00864
www.amanet.org/2132
June 12-14. . . . . . . Chicago, IL. . . . . . . . . . . . 2528-FHQ-00866
Classroom Schedule June 17-19. . . . . . . New York, NY . . . . . . . . . 2528-FHQ-00867
June 19-21. . . . . . . Arlington, VA. . . . . . . . . . 2528-FHQ-00868
April 4-5. . . . . . . . . Atlanta, GA . . . . . . . . . . . 2132-FHQ-00324
July 17-19. . . . . . . . Arlington, VA. . . . . . . . . . 2528-FHQ-00871
April 18-19. . . . . . . Chicago, IL. . . . . . . . . . . . 2132-FHQ-00320
July 24-26. . . . . . . . New York, NY . . . . . . . . . 2528-FHQ-00872
April 24-25. . . . . . . Arlington, VA. . . . . . . . . . 2132-FHQ-00321
July 31-Aug. 2. . . . . Chicago, IL. . . . . . . . . . . . 2528-FHQ-00873
May 6-7 . . . . . . . . . San Francisco, CA. . . . . . . 2132-FHQ-00326
(cid:1)May 10-11 . . . . . . . New York, NY . . . . . . . . . 2132-FHQ-00346 3 days/1.8 CEUs/18 PDUs
May 13-14 . . . . . . . Philadelphia, PA. . . . . . . . 2132-FHQ-00323 $2,345/AMA Members $2,095
May 30-31 . . . . . . . New York, NY . . . . . . . . . 2132-FHQ-00325 AMA Members save $250
(cid:1)June 7-8. . . . . . . . . Chicago, IL. . . . . . . . . . . . 2132-FHQ-00348
LIVE ONLINE SCHEDULE
(cid:1)These sessions start Friday and end Saturday
Visit our website for additional dates and locations. 1.2 CEUs/12 PDUs • $2,345/AMA Members $2,095
2 days/1.2 CEUs/12 PDUs Monday and Wednesday 2-5 pm ET • 4 Lessons
$1,795/AMA Members $1,595 • AMA Members save $200
July 8-17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2528-FHQ-00869
AMA has been reviewed and approved as a
provider of project management training by
PMI accreditation applies to both seminars on this page.
the Project Management Institute (PMI).
6 For additional dates and locations or to register—1-800-262-9699 www.amanet.org
PRESENTATION SKILLS BUSINESS ENHANCEMENT SKILLS
AMA’s 5-Day “MBA” Workshop
SEMINAR #2561
www.amanet.org/2561
Classroom Schedule
Get grounded in the essential Finance Fundamentals
elements of business in just •Performance measures and key indicators: April 1-5. . . . . . . San Francisco, CA. . 2561-FHQ-00523
one week. Return on Net Assets (RONA); Economic April 8-12. . . . . . New York, NY. . . . . 2561-FHQ-00522
Profit (EP), Weighted Average Cost of April 15-19. . . . . Anaheim, CA . . . . . 2561-FHQ-00524
In a business climate that demands Capital (WACC) April 22-26. . . . . Chicago, IL . . . . . . . 2561-FHQ-00525
Apr. 29-May 3. . Arlington, VA . . . . . 2561-FHQ-00526
excellence, you need the variety of skills •How to improve business unit operating
May 6-10. . . . . . San Francisco, CA. . 2561-FHQ-00528
that leads to outstanding performance in performance
May 13-17. . . . . New York, NY. . . . . 2561-FHQ-00529
every aspect of your job. •Financingthe business: leveraging, short- June 3-7. . . . . . . Chicago, IL . . . . . . . 2561-FHQ-00530
and long-term financing alternatives,
This accelerated, 5-day presentation June 10-14. . . . . San Francisco, CA. . 2561-FHQ-00531
equity financing
surveys the core curriculum covered in June 17-21. . . . . Atlanta, GA. . . . . . . 2561-FHQ-00532
Cost Analysis and Profit Planning June 24-28. . . . . New York, NY. . . . . 2561-FHQ-00533
most university-level graduate business
•Fixed, variable and semi-variable costs July 8-12. . . . . . . Seattle, WA. . . . . . . 2561-FHQ-00549
programs. The knowledge you’ll acquire in
July 15-19. . . . . . New York, NY. . . . . 2561-FHQ-00536
this interactive learning experience will •Break-even analysis and contribution
July 15-19. . . . . . San Francisco, CA. . 2561-FHQ-00537
margins
provide you with a strong overall business
July 22-26. . . . . . Arlington, VA . . . . . 2561-FHQ-00538
foundation. You’ll discover how various •Cost allocations and reducing July 29-Aug. 2 . . Chicago, IL . . . . . . . 2561-FHQ-00539
inefficiencies
components of a business must be linked,
5 days/3.0 CEUs/30 PDUs
aligned and integrated into a successful Capital Expenditures
$3,545/AMA Members $3,195
business system. And you’ll gain a firm •Types of capital expenditure decisions
AMA Members save $350
grasp of modern management practices. •Calculate Net Present Value (NPV),
Internal Rate of Return (IRR) and
While this seminar is no substitute for Management
Profitability Index (PI)
a two-year MBA degree, it will equip •The basic functions of management
•Estimatingproject’s cash inflows and
you with the ability to identify the most
outflows •EI and leadership: leadingemployees toward
effective business tools and strategies to organizational goals
help you and your company keep and Corporate Strategy
•How to motivate, increase morale and
hone your competitive edge. •What is strategy? Understanding enhance productivity
relationship between vision, mission
•Being a team leader and building effective
HOW YOU WILL BENEFIT and strategy
teams
•Recognize how all components of a •Strategy formulation—the SWOT
•Performance management and conducting
business fit together approach
effective performance reviews
•Interpret financial statements and •Conceptual model for strategy
•How to manage organizational change
accurately assess the financial health development: cost leadership,
of a business differentiation and cost focus strategy •The 7S Model: align skills, shared values, staff
and other factors to support your
•Understand the economy and its impact •Analysis phase of the strategy
organizational strategy and change
on your business development: examiningcompetitive
•Develop a business strategy that can advantage, predictingfuture trends, WHO SHOULD ATTEND
sustain your competitive position evaluatingcompetitive position
Anyone interested in obtaining an effective,
•Speak the language of business and •The creation and selection process: broad-based overview of the functional areas
communicate effectively to any audience generatingstrategy alternatives
addressed in university-level MBA programs.
level in any situation •How to use quantitative analysis to
•Develop a winning team and organization screen, evaluate and select strategies
•Establish a network of business contacts Marketing
AMA has been reviewed and
•The marketing mix and application:
approved as a provider of
WHAT YOU WILL COVER positioning, product/service, price, project management training
Accounting Basics place/distribution channels, promotion by the Project Management
Institute (PMI).
•Basic accounting and its impact on financial •Guiding principles for effective marketing
PMP, PMBOK and the PMI R.E.P. logo are registered
reporting •Product and market development
trademarks of the Project Management Institute, Inc.
•Financial statements: income statement, •Commoditization and product innovation
balance sheet, retained earnings statement,
cash flow statements
•The accounting process and annual report
•How to evaluate financial statements:
understand nonfinancial considerations,
liquidity, leverage and profitability
All AMA seminars are GSA approved and can be delivered onsite 1-800-262-9699 www.amanet.org 7
COMMUNICATION
Also available as a Live Online Seminar
How to Communicate with Diplomacy,
Tact and Credibility
SEMINAR #2206 www.amanet.org/2206
Classroom Schedule
Get your point across with a Effective and Powerful Communication
April 1-2 . . . . . . Houston, TX. . . . . . 2206-FHQ-00980
positive professional image. Skills
April 1-2 . . . . . . New York, NY. . . . 2206-FHQ-00981
•How to positively impact the visual, verbal
April 8-9 . . . . . . San Francisco, CA . 2206-FHQ-00983
How well you communicate can and vocal components of communication
April 11-12 . . . . Arlington, VA. . . . . 2206-FHQ-00984
influence how others view your •The “Know-Feel-Do” model of April 11-12 . . . . Chicago, IL. . . . . . . 2206-FHQ-00985
performance and your prospects for communicating (cid:1)April 12-13 . . . . Atlanta, GA. . . . . . 2206-FHQ-01062
career mobility. Now you can learn how Listening for Effective Communication April 15-16 . . . . Durham, NC . . . . . 2206-FHQ-00986
to choose and use the most appropriate •The barriers and obstacles to listening April 18-19 . . . . Parsippany, NJ. . . . 2206-FHQ-00999
words and emotional tone for every April 25-26 . . . . Newport Beach, CA2206-FHQ-00987
•How good listening is critical as a
business situation. In just two days, this “receiver” of a communication message (cid:1)April 26-27 . . . . Arlington, VA. . . . . 2206-FHQ-01063
seminar will provide you with skills for April 29-30 . . . . Boston, MA. . . . . . 2206-FHQ-00988
•Building rapport through good listening
May 2-3. . . . . . . Seattle, WA. . . . . . 2206-FHQ-00989
clearly and effectively receiving and
•How to use active listening skills May 6-7. . . . . . . Arlington, VA. . . . . 2206-FHQ-00990
transmitting information, ideas, feelings
•Using listening skills to build and improve May 9-10. . . . . . Dallas, TX. . . . . . . . 2206-FHQ-00992
and needs.
your image May 9-10. . . . . . New York, NY. . . . 2206-FHQ-00993
May 9-10. . . . . . Pittsburgh, PA. . . . 2206-FHQ-01005
HOW YOU WILL BENEFIT Using Diplomacy, Tact and Credibility
May 9-10. . . . . . San Francisco, CA . 2206-FHQ-00994
•Communicate efficiently and tactfully with •Understanding how and when to use
May 13-14. . . . . Atlanta, GA. . . . . . 2206-FHQ-00995
clients, direct reports, colleagues, your boss diplomacy
May 13-14. . . . . Hartford, CT . . . . . 2206-FHQ-00996
and senior management •How and when to be tactful May 16-17. . . . . Minneapolis, MN. . 2206-FHQ-00997
•Respond in a professional manner, even •The concept of credibility: what it is, how (cid:1)May 17-18. . . . . San Francisco, CA . 2206-FHQ-01064
when you’re out of your comfort zone to use it when communicating May 20-21. . . . . Anaheim, CA. . . . . 2206-FHQ-01072
•Strengthen your communication •Five actions for credible communication May 20-21. . . . . Chicago, IL. . . . . . . 2206-FHQ-00998
effectiveness with active listening •How to handle difficult situations with (cid:1)May 31-Jun. 1. . Arlington, VA. . . . . 2206-FHQ-01065
•Elicit cooperation and respect by modeling diplomacy, tact and credibility June 3-4. . . . . . . Houston, TX. . . . . . 2206-FHQ-01000
June 3-4. . . . . . . Las Vegas, NV. . . . 2206-FHQ-01001
•Improve your image through increased Your Communication Action Plan
June 3-4. . . . . . . New York, NY. . . . 2206-FHQ-01002
self-awareness
•Creating an action plan to improve your June 6-7. . . . . . . Atlanta, GA. . . . . . 2206-FHQ-01003
WHAT YOU WILL COVER communication skills back at work June 10-11 . . . . Arlington, VA. . . . . 2206-FHQ-01004
•Signing a “follow-up” contract June 10-11 . . . . Cincinnati, OH. . . . 2206-FHQ-00991
How Diplomacy, Tact and Credibility
June 13-14 . . . . Chicago, IL. . . . . . . 2206-FHQ-01007
Influence How Others Perceive You WHO SHOULD ATTEND June 13-14 . . . . San Francisco, CA . 2206-FHQ-01006
•How “image” impacts others’ perception Business professionals who want to advance June 17-18 . . . . Parsippany, NJ. . . . 2206-FHQ-01073
of you, your credibility and your job their credibility with diplomatic methods of June 20-21 . . . . Overland Park, KS . 2206-FHQ-01008
performance communication. (cid:1)June 21-22 . . . . New York, NY. . . . 2206-FHQ-01066
•Using diplomacy, tact and credibility to June 24-25 . . . . Boston, MA. . . . . . 2206-FHQ-01010
positively impact your image June 24-25 . . . . Denver, CO. . . . . . 2206-FHQ-01009
•The communication-based components AMA has been reviewed June 27-28 . . . . Richmond, VA. . . . 2206-FHQ-01011
of image and approved as a July 1-2. . . . . . . Arlington, VA. . . . . 2206-FHQ-01017
provider of project July 8-9. . . . . . . Chicago, IL. . . . . . . 2206-FHQ-01012
Communication Style Differences: management training July 8-9. . . . . . . Philadelphia, PA. . . 2206-FHQ-01013
The Insight Inventory® by the Project
July 11-12. . . . . Atlanta, GA. . . . . . 2206-FHQ-01015
•Developing awareness of your PMP, PMBOK and the PMI R.E.P. logo are registered July 11-12. . . . . New York, NY. . . . 2206-FHQ-01016
communication style trademarks of the Project Management Institute, Inc. July 15-16. . . . . San Francisco, CA . 2206-FHQ-01018
•How stress negatively impacts how you July 18-19. . . . . Boston, MA. . . . . . 2206-FHQ-01074
communicate July 18-19. . . . . Dallas, TX. . . . . . . . 2206-FHQ-01019
•Reading others so that you can July 25-26. . . . . Los Angeles, CA. . . 2206-FHQ-01020
communicate more effectively July 29-30. . . . . Myrtle Beach, SC. . 2206-FHQ-01021
July 29-30. . . . . Portland, OR . . . . . 2206-FHQ-01075
•Matching your communication style with
the communication styles of others (cid:1)These sessions start Friday and end Saturday
2 days/1.2 CEUs/12 PDUs
•Utilizing diplomacy, tact and credibility
$2,095/AMA Members $1,895
when communicating across styles
AMA Members save $200
LIVE ONLINE SCHEDULE
1.2 CEUs • $2,095/AMA Members $1,895
Monday-Thursday 2-5 pm ET • 4 Lessons
April 1-4. . . . . . . . . . . . . . . . . . . . . . . . . . 2206-FHQ-00982
July 8-11. . . . . . . . . . . . . . . . . . . . . . . . . . 2206-FHQ-01014
8 For additional dates and locations or to register—1-800-262-9699 www.amanet.org