BUZZSN O GE BUSINESSCARDSO S LW PRESSRELEASES E W S R (cid:6)G E NL U IE B S H S IT T C T I R O T EE V R E R THE D B S S ULTIMATEA MARKETING TOOLKIT Ads That Attract Customers. Brochures That Create Buzz. Web Sites That Wow. Paula Peters THE ULTIMATE MARKETING TOOLKIT Ads That Attract Customers. Brochures That Create Buzz. Web Sites That Wow. Paula Peters Adams Media Avon, Massachusetts Copyright © 2006, Paula Peters. All rights reserved. This book, or parts thereof, may not be reproduced in any form without permission from the publisher; exceptions are made for brief excerpts used in published reviews. Published by Adams Media, an F+W Publications Company 57 Littlefield Street Avon, MA 02322 www.adamsmedia.com ISBN 13: 978-1-59337-497-6 (paperback) ISBN 10: 1-59337-497-6 ISBN 13: 978-1-44050-089-3 (EPUB)(cid:13)(cid:10) Printed in the United States of America. J I H G F E D C B A Library of Congress Cataloging-in-Publication Data Peters, Paula. The ultimate marketing toolkit : ads that attract customers, brochures that create buzz, web sites that wow / Paula Peters. p. cm. Includes index. ISBN 1-59337-497-6 1. Marketing—United States. 2. Sales promotion—United States. 3. Advertising—United States. I. Title. HF5415.1.P43 2006 658.8’2—dc22 2005026070 This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional advice. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. —From a Declaration of Principles jointly adopted by a Committee of the American Bar Association and a Committee of Publishers and Associations Many of the designations used by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book and Adams Media was aware of the trademark claim, the designations have been printed with initial cap letters. This book is available at quantity discounts for bulk purchases. For information, please call 1-800-289-0963. C O N T E N T S INTRODUCTION OPEN UP YOUR TOOLKIT V CHAPTER 1 THE THIRTY-SECOND SOUND BITE 1 CHAPTER 2 THE UNIQUE LOGO 9 CHAPTER 3 THE TAG LINE 19 CHAPTER 4 THE BUSINESS CARD 29 CHAPTER 5 THE LETTERHEAD 39 CHAPTER 6 THE BIO 47 CHAPTER 7 THE INTRODUCTORY LETTER 55 CHAPTER 8 THE POSTCARD 67 CHAPTER 9 THE PRESS RELEASE 77 CHAPTER 10 THE AD 97 CHAPTER 11 THE BROCHURE 111 CHAPTER 12 THE WEB SITE 135 CHAPTER 13 THE NEWSLETTER 175 CHAPTER 14 WHEN TO HIRE A PROFESSIONAL 189 SAMPLES 195 PERMISSIONS AND CREDITS 209 INDEX 210 S Through this process, I have learned that creating a good book is never the work of only one person. T It is a combination of the synergies and efforts of many different people, all putting their positive N energy in the right direction. I have been fortunate enough to have that right mix of people in my life as I worked on this book. E I would like to give special thanks to Ryan, for his support and belief in me—as a wife, friend, M entrepreneur, and writer. Moreover, I would like to give special thanks to Lisa, for her daily encouragement, weekly chats, and for being the best teammate that I G can imagine! I am very grateful to all of my family for their constant questions and words of encouragement: D Dick, Gerri, Joe, Karen, Jeff, Misty, Audrée, Ann, Rich, Grandma Humrichouse, Aunt Dee, Aunt E Adrienne, and Uncle Wheeze. Special thanks also go to my supporters from the past few years: Dale L Wheeler, Mark Havran, Michelle and Dugger, Aunie and Marty, Brenda and Scottie, Ken Godwin, W David Hooper, Stacey Allmandinger, Dr. Teri, Curt Clinkinbeard, Debbie’s Book Club, and the Lawrence Girls’ Night (you know who you are!). O Without the coaching and counseling of my excellent agent, Mike Snell, I would not have gotten N past the first step of this process. And without the friendly chats and helpful guidance from my wonderful editor, Jill Alexander, this book would K not be in your hands right now. I am also grateful to the many people who C gave me permission to use their samples and ideas in this book. You have all been super to work with! A To the reader: I hope that you enjoy reading this book as much as I enjoyed writing it. INTRODUCTION OPEN UP YOUR TOOLKIT The biggest challenge you face every day is getting customers to buy your product or service. Whether you own a small business, help out with your church, handle marketing for a local association, or create marketing materials for an ad agency or major corporation, the challenge is the same: How will customers find you? And once they find you, how will they know that they need you? v Even if you work for an established business, the pressure to find new customers is an ongoing problem. You can’t always find them when you need them. And it seems that you always need them in a steady supply! Though finding customers is a tough enough nut for anybody to crack, it is even tougher when you throw in a limited marketing budget. Marketing materials can quickly get expensive. Maybe you’ve even checked out the price tags of a few advertising agencies or public relations firms, and you found that you can’t afford them. How do you sell yourself to customers when your marketing budget is small—or nonexistent? There is a light at the end of the tunnel: you can create them yourself. Yes, I said the magic word—yourself! The process of creating most marketing tools is not as hard as you may think. Whether you own your own business, work for another company, or just help out with a local organization, you can create all of the basic tools you need to market yourself—today. Right now. This minute. All you need is this book, some paper, and some instruction on how to produce the pieces that you need for your toolkit. In fact, many folks are surprised to learn that they really can create all of the tools in this book—all by themselves, with a minimal investment in time and technology. A computer is certainly a big plus—you will find many helpful tools readily available in your local computer store—however, it is not completely necessary. t i k l o o WARNING! T g n i et If you are looking for academic mumbo-jumbo marketing k r theory, this book is not for you. The Ultimate Marketing Toolkit a M includes only simple, easy-to-follow instructions for creating e t your very own marketing toolkit. a m i t l U The Ultimate Marketing Toolkit is the perfect book for e h anyone who needs to market, sell, or brand their small- to T medium-sized business or organization. Even larger companies vi can benefit from the easy instructions included in this book. In fact, these chapters will give you all of the information you need to start selling your products and services quickly—even on a shoestring budget. You will learn how to write, design, and execute many of the basic tools for marketing, including: • Logos • Business cards • Press releases • Web sites • Brochures In other words, you’ll learn everything you need to help you win customers and begin earning money—now! It’s a fast, easy way to start advertising your business, with very little cash invested up front. Each chapter of this book covers instructions for creating one piece of your marketing toolkit and is completely independent from the other chapters. You do not need to read the chapters in order. Instead, just pick out the marketing tool you need at the moment, and read through the corresponding chapter to learn how to create that tool. For example, if you need a good press release right now to win you some much-needed publicity, then skip directly to Chapter 9. If you need a business card for your next networking event, then move to Chapter 4. In certain chapters, you may be referred to other chapters that have helpful information. For example, when making your business card, you will probably want to create a logo for it, as described in Chapter 2. Each chapter comes with complete instructions for writing, designing, and printing the marketing tools you need. Feel free to pick out the tools as you need them. You will probably find that you require different marketing tools during the different phases of growth at your business or organization. And above all—remember that you are the boss. The suggestions and instructions included in this book are guidelines only, designed to walk you through the basic design of each tool. You are not obligated to use them, and you are welcome to deviate from these suggestions at any point in time to try your vii own ideas. If you don’t like some particular content or a design idea, scratch it, and try your own. Feel free to be creative, and to I n experiment as much as you dare. In my experience, some of the tr o best marketing pieces are the ones that break all the rules. d u Happy marketing! c t i o n
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