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The Tender Ship: Governmental Management of Technological Change PDF

262 Pages·1986·5.875 MB·English
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The Tender Ship Governmental Management of Technological Change The Tender Ship Governmental Management of Technological Change Arthur M. Squires Foreword by Harold C. Livesay A Pro Scientia Viva Title Springer Science+Business Media, LLC Arthur M. Squires Department of Chemical Engineering Virginia Polytechnic Institute and State University B1acksburg, VA 24061 First Printing, 1986 Library of Congress Cataloging in Publication Data Squires, Arthur M., 1916- The tender ship. Governmental management of technological change. "A Pro scientia viva tide." Includes index. 1. Technology and state-United States. 1. Tide. T21.S68 1986 338.97307 85-12972 ISBN 978-0-8176-3312-7 CIP-Kurztitelaufnahme der Deutschen Bibliothek Squires, Arthur M.: The tender ship : governmental management of technological change / Arthur M. Squires. - Boston Basel ; Stuttgart ; Birkhiiuser, 1986 (A Pro Scientia Viva tide) © Springer Science+Business Media New York 1986 Originally published by Birkhăuser Boston, Ine., in 1986 Softeover reprint of the hardeover 1 st edition 1986 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photo copying, recorded or otherwise, without prior permission of the copyright owner, Birkhiiuser Boston, Inc., 380 Green Street, P.O.B. 2007, Cambridge, MA 02139, USA. ISBN 978-0-8176-3312-7 ISBN 978-1-4757-1926-0 (eBook) DOI 10.1007/978-1-4757-1926-0 Manufactured in the United States of America The Tender Ship is reproduced from camera-ready copy prepared under the author's supervision by the Printing Center of Virginia Polytechnic Institute and State University. It seems to us of vital importance that this program be managed in a spirit of fullest competition and interchange of information among all groups. On the one hand there should be the most complete interchange of information and on the other, as much competition in research, development, and operation as possible. Bernard M. Baruch, James D. Conant, and Karl T. Compton - report to President Franklin D. Roosevelt on establishing a synthetic rubber industry, September 10, 1942. Contents Figures Xl Foreword by Harold C. Livesay XUI Preface XV Acknowledgments XIX Chapter 1. The Vasa . .. the RlOO ... the RIOI wherein fates of three ships illustrate the technological practitioner's first duty: utter probity toward the engineered object - from its conception through its commissioning for use; wherein Nevil Shute serves his apprenticeship as an aeronautic engineer under Barnes Wallis. Presenting Chapters 2 and 3 II Chapter 2. Maestros ... Apprentices 13 wherein the United States government plugs into a network of "maestros of technology" to organize a structured effort for reaching a designable engineering goal; wherein I switch from physical chemistry to chemical engineering in an apprenticeship under Manson Benedict. Chapter 3. Ways of Bureaucracy 47 how good managers spend their time; how, in contrast, Parkinson's Law leads to a conservative organization, resisting novelty. VII viii CONTENTS Presenting Chapters 4 through 7 55 Chapter 4. The AR-15 ... the M-16 57 wherein the U.S. Army, in assigning responsibilities according to signs on bureaucrats' doors, creates problems when it puts a well-built rifle into production; wherein the knowledgeable refrain from tattling; wherein an unexpected need for the rifle causes a tragedy. Chapter 5. Sand ... Water ... Superflight 87 wherein the U.S. mounts and abandons programs to protect beaches, to desalinate water, and to power aircraft with nuclear engines. Chapter 6. Species of Bureaucracy 103 how dissonance in communications between levels of bureaucracy - or differences in objectives or values - diminish the "consistent" effort achievable at the "shop floor"; how politics consume energies of managers at middle levels in a bureaucracy; how "consistent" effort can fall to a low level in pathological instances of bureaucracy; how constituencies of articulate users monitor performance of certain bureaucracies, which develop "priesthoods" maintaining "consistency" of effort even when directed by unsympathetic or inattentive managers; how the organization of a Japanese automobile manufacturing concern resembles that of an architect engineering firm building petroleum refineries in the 1930s; how an American automobile company's organization typically fosters greater "inconsistency" of performance on the shop floor. CONTENTS ix Chapter 7. Honest Direction ... Directed Dishonesty 115 how guidance of the exploration and directed investigation stages of research ideally relies upon consensus within circles of practitioners; how specific investigation, modeling, testing, and study/ planning stages of research and development (R&D) ideally engage a number of participants who collaborate "in a spirit of fullest competition and interchange of information"; how a maestro of technology, devoted to the engineered object, ideally manages the project stage of an R&D - assembling an ad hoc team of qualified practitioners, setting a strict time schedule, and making timely decisions according to Watson-Watt's Law of the Third Best; how these ideal circumstances contrast with the tendency of governmental R&D to nurture permanent institutions of poor utility, an endemic loss of integrity toward the engineered object, an attitude that "nothing matters anyway," and a terrible work experience for the beginner. Presenting Chapters 8, 9, and 10 141 Chapter 8. Presidents 143 wherein Wilson freezes the East Coast and creates divided authority and confusion in manufacture of aircraft; wherein Roosevelt lets the petroleum industry "do its thing" in production of aviation gasoline; wherein Roosevelt's administration stumbles at first in manufacture of synthetic rubber but recovers to mount a flexible, successful program, in spite of a bad press; how the contrast between Wilson's and Roosevelt's performances in managing technology in World Wars I and II illustrates that who is in charge matters. x CONTENTS Chapter 9. Professors 171 wherein the National Science Foundation (NSF) expands American science; wherein distant state administrations and academic administrators create inefficiency and worse; how governmental funding of academic research provides money for academic administrators as well as for scientists; how governmental funding practices often favor ROMSing - the application of a powerful scientific tool or theory - even when the investigator addresses a trivial question; how ROMSing hurts academic research in engineering. Chapter lO. Practitioners 193 how education favoring procedure over content contributes to a shift from innovation toward "product improvement," in science as well as in industry; how the apprenticeship experience today rarely identifies a maestro of technology, either to him- or herself or to others. Chapter 11. The Fat and Far ... the Lean and Near 205 wherein we reach the question, "What can we do about it?" Chapter 12. Bureaucracy ... Civilized Life 225 how ways of bureaucracy relate to trends of thought and attitude that threaten civilized existence - another reason why the question, "What can we do about it?" is important. Appendix 233 Students in four Honors Colloquia at Virginia Tech, with titles of their papers. Index 235 Figures 1. Ideal gaseous diffusion cascade IS 2. Squared-off cascade 16 3. Gauss' curve for distribution of values given by a large number of "identical" measurements 31 4. Pressures in rifle barrel for two propellants 68 5. (a) Unshaded bar denoting "consistency" of sovereign executant's effort 104 (b) How sovereign manager and four assistants spend their time 105 (c) "Consistency diagram" for a three-tier bureaucracy 105 6. A smart executive's allies on the shop floor 107 7. Bureaucratic politics 107 8. Consistency diagram for U.S. automobile company 108 9. Consistency diagram for a "good" governmental agency saddled with an inappropriate chief 109 10. Pathological consistency diagram, typical of governmental bureaus without user clienteles 110 11. Consistency diagram for the flexibly extensible organization of an architect-engineering firm III 12. Flexibly extensible organization of a Japanese automobile company 113 Xl

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