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The Strategy Planning Process: Analyses, Options, Projects PDF

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Rudolf Grünig · Richard Kühn The Strategy Planning Process Analyses, Options, Projects The Strategy Planning Process ThiSisaFMBlankPage Rudolf Gru¨nig (cid:129) Richard Ku¨hn The Strategy Planning Process Analyses, Options, Projects Translated from German by Maude Montani RudolfGru¨nig RichardKu¨hn UniversityofFribourg InstituteofMarketingandManagement Fribourg UniversityofBern Switzerland Bern Switzerland ISBN978-3-662-45648-4 ISBN978-3-662-45649-1 (eBook) DOI10.1007/978-3-662-45649-1 LibraryofCongressControlNumber:2015935730 SpringerHeidelbergNewYorkDordrechtLondon #Springer-VerlagBerlinHeidelberg2015 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation,broadcasting,reproductiononmicrofilmsorinanyotherphysicalway,andtransmissionor informationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexempt fromtherelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationinthisbook arebelievedtobetrueandaccurateatthedateofpublication.Neitherthepublishernortheauthorsorthe editorsgiveawarranty,expressorimplied,withrespecttothematerialcontainedhereinorforanyerrors oromissionsthatmayhavebeenmade. Printedonacid-freepaper Springer-Verlag GmbH Berlin Heidelberg is part of Springer Science+Business Media (www.springer.com) Preface The strategyofa companydefines its future way ofdoing business. It determines foryearstocomethetargetmarketpositionsandthecompetitiveadvantagesofthe offersandtheresources toconstruct.Determiningthefuturestrategyisanimpor- tantandcomplextask.Thisbookillustrateshowtoapproachit. Thebookistheresultofafundamentalrevisionandreformulationofthebook “Process-based Strategic Planning” (See Gru¨nig & Ku¨hn, 2011, Process-based StrategicPlanning)publishedinsixeditions.ItispublishedinparallelinGerman (See Gru¨nig&Ku¨hn, 2014,Strategieplanungsprozess)and inFrench(See Gru¨nig &Ku¨hn,2015,Proce´de´ deplanificationstrate´gique). Manyoftheideasandexamplescomefromdiscussionswithcurrentandformer assistants, PhDs and students. The authors would like to thank them for their interest and their contributions. The book also contains a lot of experiences and approachesfrompractice.Theauthorsarethereforeindebtedtothemanymanagers whohaveallowedsharingtheirstrategicwork. Butthebiggestthanksareaddressedtothreepeople:T.Schulthesscoordinated the project and typed the text, M. Montani translated the text from German into English and T. Le designed the figures. The authors would like to express their gratitudetothethreeladiesfortheirextraordinaryinvolvementandtheirexcellent work.TheauthorswouldalsoliketothankM.Scofieldforcarefullyreviewingthe finalversionofthemanuscript. Fribourg,Switzerland RudolfGru¨nig Bern,Switzerland RichardKu¨hn July2014 v ThiSisaFMBlankPage Contents 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 PartI IdeaofStrategicPlanning 2 Strategies,StrategicPlanningandSuccessPotentials. . . . . . . . . . . 7 2.1 Strategies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 2.2 StrategicPlanning. . . . .. . . . . . . . . . . . .. . . . . . . . . . . . . .. . 9 2.3 BuildingandMaintainingSuccessPotentialsastheMain PurposeofStrategicPlanning. . . . . . . . . . . . . . . . . . . . . . . . . 10 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 3 DevelopmentofStrategicPlanningandItsIntegrationInto StrategicManagement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 3.1 DevelopmentofStrategicPlanning. . . . . . . . . . . . . . . . . . . . . 17 3.2 IntegrationofStrategicPlanningintoStrategicManagement. . . 20 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 4 AssessingStrategicIntentions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 4.1 ConcretizationLevelsofStrategicIntentions. . . . . . . . . . . . . . 25 4.2 AssessingSuccessPotentialsandStrategies. . . . . . . . . . . . . . . 26 4.3 AssessingStrategicProjects. . . . . . . . . . . . . . . . . . . . . . . . . . 29 PartII StrategicDocumentsandStrategyPlanningProcess 5 StrategicDocuments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 5.1 CategoriesofStrategicDocuments. . . . . . . . . . . . . . . . . . . . . 35 5.2 Company-SpecificCombinationsofStrategicDocuments. . . . . 38 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 6 StrategyPlanningProcess. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 6.1 BasisoftheProcess. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 6.2 TheProposedStrategyPlanningProcess. . . . . . . . . . . . . . . . . 42 6.3 AdaptingtheProcess. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 vii viii Contents 6.4 LinkingtheProcesswiththeMainAnalysisand PlanningTools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 PartIII InitializingStrategicPlanning 7 DefiningtheCurrentStrategicBusinesses. .. . . .. . . . .. . . .. . . .. 55 7.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 7.2 DefiningandStructuringMarkets. . . . . . . . . . . . . . . . . . . . . . 55 7.3 NotionandTypesofStrategicBusinesses. . . . . . . . . . . . . . . . 57 7.4 ProcessforDefiningtheCurrentStrategicBusinesses. . . . . . . . 60 7.4.1 Overview.. . . .. . . .. . . .. . . .. . . .. . . .. . . .. . . .. 60 7.4.2 DescriptionoftheSteps. . . . . . . . . . . . . . . . . . . . . . . 60 7.4.3 ExampleofApplyingtheProcess. . . . . . . . . . . . . . . . 62 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 8 PreparingtheStrategyPlanningProject. . . . . . . . . . . . . . . . . . . . 67 8.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 8.2 ProcessforPreparingtheStrategyPlanningProject. . . . . . . . . 68 8.2.1 Overview.. . . .. . . .. . . .. . . .. . . .. . . .. . . .. . . .. 68 8.2.2 FormulatingKeyIssues. . . . . . . . . . . . . . . . . . . . . . . 68 8.2.3 DeterminingtheScopeoftheProjectandDefiningthe DocumentstoDevelop. . . . . . . . . . . . . . . . . . . . . . . . 69 8.2.4 DeterminingtheBoundaryConditions.. . . . . .. . . . .. 70 8.2.5 DecidingWhethertoHireaConsultant. . . . . . . . . . . . 71 8.2.6 FixingtheProjectProcessandtheProject Organization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 8.2.7 BudgetingtheStrategyPlanningProject. . . . . . . . . . . 75 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 9 StakeholderAnalysisandRevisingtheMissionStatement. . . . . . . 77 9.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 9.2 StakeholderAnalysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 9.3 Notion,EffectsandContentofMissionStatements.. . . .. . . .. 78 9.4 ProcessforStakeholderAnalysisandRevisingtheMission Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 9.4.1 Overview.. . . .. . . .. . . .. . . .. . . .. . . .. . . .. . . .. 80 9.4.2 DescriptionoftheSteps. . . . . . . . . . . . . . . . . . . . . . . 81 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 PartIV StrategicAnalysisattheCorporateLevel 10 GlobalEnvironmentalAnalysis. . . . . . . . . . . . . . . . . . . . . . . . . . . 89 10.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 10.2 PESTELAnalysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 10.3 ScenarioAnalysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Contents ix 10.4 ProcessfortheGlobalEnvironmentalAnalysis. . . . . . . . . . . . 94 10.4.1 Overview. .. . . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. 94 10.4.2 DescriptionoftheSteps. . . . . . . . . . . . . . . . . . . . . . . 94 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 11 AnalyzingtheRelevantIndustries. . . . . . . . . . . . . . . . . . . . . . . . . 97 11.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 11.2 FiveForcesModel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 11.3 StrategicGroupsModel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 11.4 ProcessforAnalyzingRelevantIndustries. . . . . . . . . . . . . . . . 107 11.4.1 Overview. .. . . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. 107 11.4.2 DescriptionoftheSteps. . . . . . . . . . . . . . . . . . . . . . . 107 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 12 PortfolioAnalysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 12.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 12.2 BostonConsultingGroupPortfolio. . . . . . . . . . . . . . . . . . . . . 112 12.2.1 PortfolioMatrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 12.2.2 BasisofthePortfolio. . . . . . . . . . . . . . . . . . . . . . . . . 113 12.2.3 RecommendationsfortheBusinessesandthePortfolio asaWhole. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 12.3 McKinseyPortfolio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 12.3.1 PortfolioMatrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 12.3.2 BasisofthePortfolio. . . . . . . . . . . . . . . . . . . . . . . . . 126 12.3.3 RecommendationsfortheBusinessesandthePortfolio asaWhole. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 12.4 ProcessofPortfolioAnalysis. . . . . . . . . . . . . . . . . . . . . . . . . . 129 12.4.1 Overview. .. . . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. 129 12.4.2 MethodologicalDecisions. . . . . . . . . . . . . . . . . . . . . 129 12.4.3 EstablishingthePortfolio. . . . . . . . . . . . . . . . . . . . . . 131 12.4.4 AssessingthePortfolio. . . . . . . . . . . . . . . . . . . . . . . . 131 12.4.5 ExampleofApplyingtheProcess. . . . . . . . . . . . . . . . 132 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 13 DiagnosingStrategicChallengesattheCorporateLevel. . . . . . . . . 137 13.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 13.2 SWOTAnalysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 13.3 TOWSMatrix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 13.4 ProcessforDiagnosingStrategicChallengesattheCorporate Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 13.4.1 Overview. .. . . .. . . .. . . .. . . .. . .. . . .. . . .. . . .. 142 13.4.2 DescriptionoftheSteps. . . . . . . . . . . . . . . . . . . . . . . 142 References. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

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