ffffiirrss..iinndddd iiii 99//1144//0099 55::4444::3311 PPMM THE STRATEGIC DRUCKER Growth Strategies and Marketing Insights from The Works of Peter Drucker ffffiirrss..iinndddd ii 99//1144//0099 55::4444::3300 PPMM ffffiirrss..iinndddd iiii 99//1144//0099 55::4444::3311 PPMM THE STRATEGIC DRUCKER Growth Strategies and Marketing Insights from The Works of Peter Drucker Robert W. Swaim Student, Colleague and Friend of Peter F. Drucker for 30 Years Jossey-Bass ffffiirrss..iinndddd iiiiii 99//1144//0099 55::4444::3311 PPMM Copyright © 2010 John Wiley & Sons (Asia) Pte. Ltd. All rights reserved. This edition is published in 2010 by John Wiley & Sons (Asia) Pte. Ltd., 2 Clementi Loop, #02-01, Singapore 129809 on behalf of Jossey-Bass, A Wiley Imprint. 989 Market Street, San Francisco, CA 94103-1741–www.josseybass.com No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc. or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Publisher, John Wiley & Sons (Asia) Pte. Ltd., 2 Clementi Loop, #02-01, Singapore 129809, tel: 65-64632400, fax: 65-64646912, email: [email protected] Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it was read. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of the merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Jossey-Bass books and products are available through most bookstores. To contact Jossey-Bass directly, call our Customer Care Department within the US at 800-956-7739, outside the US at 317-572-3986, or fax 317-572-4002. Jossey-Bass also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. Library of Congress Cataloging-in-Publication Data ISBN: 978-0-470-82406-1 Typeset in 11/13 point, NewBaskerville by Macmillan Printed in Singapore by Saik Wah Press Pte. Ltd. 10 9 8 7 6 5 4 3 2 1 ffffiirrss..iinndddd iivv 99//1144//0099 55::4444::3311 PPMM Working together to bring Drucker’s teachings to China. Claremont, California 2001 Robert W. Swaim & Peter F. Drucker ffffiirrss..iinndddd vv 99//1144//0099 55::4444::3322 PPMM ffffiirrss..iinndddd vvii 99//1144//0099 55::4444::3333 PPMM Contents Acknowledgments ix Preface: Peter F. Drucker (1909–2005) xi Chapter 1 Drucker on Managing Growth 1 Chapter 2 Strategy and the Purpose of a Business 13 Chapter 3 Dissecting the Interview and Drucker on Marketing 33 Chapter 4 The Five Deadly Business Sins 69 Chapter 5 Innovation and Entrepreneurship 83 Chapter 6 Getting Rid of Yesterday 109 Chapter 7 External Growth Strategies 121 Chapter 8 Family Business Management 145 Chapter 9 Drucker and the Next Society 171 Chapter 10 Planning and Managing Organizational Change 185 vii ffttoocc..iinndddd vviiii 88//2244//0099 33::5599::1177 PPMM viii Contents Chapter 11 Strategic Planning: The Entrepreneurial Skill 225 Chapter 12 Strategic Decision Making 237 Appendix A Strategic Management Application Tools 271 Bibliography 293 Index 299 ffttoocc..iinndddd vviiiiii 88//2244//0099 33::5599::1188 PPMM