The 10 habits of successful creative leadership: “Insightful, inspiring and practical, The Spark is essential reading The Spark – an elusive moment for anyone wanting to harness creativity to drive business success.” T Wil Harris, Head of Digital, Condé Nast UK Start an Electric Conversation... when a new idea strikes that how to create a spark in your h has the potential to transform business e the way you do business. Break the Management Rules... S how to become an electric manager p Lead with Creative Choices... Big or small, new ideas are the lifeblood of all successful a how to be an authentic and businesses. They are responsible for higher profi ts, quicker r inspiring leader k growth and game-changing innovations. Greg Orme is a consultant and Become a Talent Impresario.... coach helping businesses to how to fi ll your business with achieve transformational results. He But how do you foster a creative culture, nurture new creative talent specialises in working with executives in creative and innovative cultures, ideas and manage the people behind the electricity? Know Why You Do What You developing inspiring leadership and Do... how to fi nd an inspiring driving organisational change. He was business purpose founding CEO of London Business The Spark answers these School’s Centre for Creative Business questions and more, unravelling Connect Through Shared and previously a national journalist FFFeeeaaatttuuurrreeesss ooovvveeerrr 111555 Values... how to inspire passion with ITN. Greg lives in Warwickshire the mystique around business ooorrriiigggiiinnnaaalll iiinnnttteeerrrvvviiieeewwwsss wwwiiittthhh in your people with his wife and two sons. creativity and off ering 10 practical cccrrreeeaaatttiiivvveee llleeeaaadddeeerrrsss iiinnncccllluuudddiiinnnggg DDDaaammmeee GGGaaaiiilll RRReeebbbuuuccckkk aaannnddd G Build a Business Playground... steps to becoming an inspiring SSSiiirrr JJJooohhhnnn HHHeeegggaaarrrtttyyy r e how to electrically charge your creative leader. g creative climate O Balance Focus with Freedom... r how to manage creative “Great guiding principles and m tensions “If you run a creative business or insights... I’ll be dipping in and out of £14.99 e team and want to take the tension this book for many years to come.” Demolish Idea Barriers... how BUSINESS out of getting the best from people, David Sproxton CBE, Co-founder to dynamite the walls that block this is your essential handbook.” and Executive Chairman, creativity Adrian Monck, Managing Director, Aardman Animation Head of Public Engagement, Encourage Collisions... how to World Economic Forum spark electric collaboration Visit our website at www.pearson-books.com Greg Orme Visit our website at Cover design: Dan Mogford www.pearson-books.com Praise for The Spark ‘If you are managing a start-up business in the creative sector this book has great guiding principles and insights. If you have been managing a creative business for some years this book will remind you of many things that ought to be on your to-do list. I’m sure I’ll be dipping in and out of Greg’s book for many years to come.’ David Sproxton CBE, Co-founder and Executive Chairman, Aardman Animation ‘Greg is as stimulating off the page as he is in person.’ Robert Tansey, Executive Director, Sky Creative, BskyB ‘Greg Orme has put his finger on the pulse of creative businesses and come up with a remarkable handbook for founders, managers and employees trying to create or recreate the type of environment they need to grow and succeed − bravo!’ John Bates, Fellow in Strategy and Entrepreneurship at London Business School ‘A refreshing, honest and inspiring look at how to get the creative juices flowing within any team. Punchy, concise and tackles the thorny issues head on, with some fantastically insightful anecdotes.’ Mark Ellis, Managing Director, London-based digital agency Syzygy This book is the most relevant and empowering book on creative leadership I have ever read – truly a great and useful inspiration for leading creative people. Sune Roland, Head of Channels, TV 2 Networks, Denmark ‘If the process of turning culture into creativity into success is something of alchemy, then Greg Orme must be a master chemist. Insightful, inspiring and practical. The Spark is essential reading for anyone wanting to harness that creativity to drive business success.’ Wil Harris, Head of Digital, Condé Nast UK ‘How to keep the flame of creativity burning under the oxygen-depleting blankets of corporate bureaucracy is the single biggest challenge facing 21st-century managers. On the lessons drawn from his brilliantly researched case studies of companies and individuals who know how to do it, Greg Orme has assembled a master-class in creative management. Timely, important and eminently practicable, The Spark should be read and re-read by anyone with a stake in keeping the flame alive.’ Gordon Torr, a former Global Creative Director of global advertising agency JWT, and author of Managing Creative People ‘At last! A book that explains the power of commercial creativity - and how it can be used to turnaround your business fortunes. Superb.’ Emyr Afan, Founder and Chief Creative Officer, Avanti Media ‘The Spark is engaging, insightful and totally relevant. Packed with good ideas, it has a real sense of purpose and goes to the heart of what it means to manage creative people and run a creative business. The basic ideas are smart and perceptive, the examples well chosen and the layout is easy to follow all of which makes this an inspiring and genuinely useful book.’ Nick Catliff, Managing Director, Lion Television A01_ORME5287_01_SE_FM.indd 1 04/05/2014 11:05 ‘The Spark is essential reading for anyone who takes creativity in business seriously. Managing for ideas can sometimes feel like nailing jelly to a wall − but Greg Orme has managed to make it seem very achievable. He shows business insight needn’t be dry and dull: this is funny, full of fantastic tips and anecdotes – and offers unique access to some great creative minds. A top book, highly recommended.’ Stuart Murphy, Director, Sky Entertainment Channels ‘A must-read for anyone looking for that bolt of inspiration to boost their business. The Spark provides an incredibly engaging, and most importantly practical guide to ensuring any creative business is always at the very top of its game. Trying to come up with that next era-defining idea can feel like getting lost in a maze. The Spark provides a much- needed map.’ Tim Cunningham, Head of Daytime, Princess Productions ‘If you run a creative business and want to take the tension out of getting the best from people − Greg Orme has written your handbook.’ Adrian Monck, Managing Director, Communications, World Economic Forum A01_ORME5287_01_SE_FM.indd 2 04/05/2014 11:05 The Spark How to ignite and lead business creativity Greg Orme A01_ORME5287_01_SE_FM.indd 3 04/05/2014 11:05 Pearson Education Limited Edinburgh Gate Harlow CM20 2JE United Kingdom Tel: +44 (0)1279 623623 Web: www.pearson.com/uk First published 2014 (print and electronic) © Greg Orme 2014 (print and electronic) The right of Greg Orme to be identified as author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988. Pearson Education is not responsible for the content of third-party internet sites. ISBN: 978–1-292–00528–7 (print) 978–1-292–00530–0 (PDF) 978–1-292–00531–7 (ePub) 978–1-292–00529–4 (eText) British Library Cataloguing-in-Publication Data A catalogue record for the print edition is available from the British Library Library of Congress Cataloging-in-Publication Data Orme, Greg. The spark : how to ignite and lead business creativity/ Greg Orme. pages cm Includes bibliographical references and index. ISBN 978-1-292-00528-7 (pbk.) 1. Creative ability in business. 2. Creative thinking. 3. Technological innovations. 4. Diffusion of innovations. 5. New products. I. Title. HD53.O76 2014 658.3’14--dc23 2014010476 The print publication is protected by copyright. Prior to any prohibited reproduction, storage in a retrieval system, distribution or transmission in any form or by any means, electronic, mechanical, recording or otherwise, permission should be obtained from the publisher or, where applicable, a licence permitting restricted copying in the United Kingdom should be obtained from the Copyright Licensing Agency Ltd, Saffron House, 6–10 Kirby Street, London EC1N 8TS. The ePublication is protected by copyright and must not be copied, reproduced, transferred, distributed, leased, licensed or publicly performed or used in any way except as specifically permitted in writing by the publishers, as allowed under the terms and conditions under which it was purchased, or as strictly permitted by applicable copyright law. Any unauthorised distribution or use of this text may be a direct infringement of the author’s and the publishers’ rights and those responsible may be liable in law accordingly. All trademarks used herein are the property of their respective owners. The use of any trademark in this text does not vest in the author or publisher any trademark ownership rights in such trademarks, nor does the use of such trademarks imply any affiliation with or endorsement of this book by such owners. 10 9 8 7 6 5 4 3 2 1 18 17 16 15 14 Cartoon illustrations: Bill Piggins Cover design: Dan Mogford Print edition typeset in 9pt Stone Serif by 30 Print edition printed and bound in Great Britain by Henry Ling Ltd., at the Dorset Press, Dorchester, Dorset NOTE THAT ANY PAGE CROSS REFERENCES REFER TO THE PRINT EDITION A01_ORME5287_01_SE_FM.indd 4 04/05/2014 11:05 For the sparks in my life...Gabe, Freddie & Sophie. A01_ORME5287_01_SE_FM.indd 5 04/05/2014 11:05 A01_ORME5287_01_SE_FM.indd 6 04/05/2014 11:05 Contents About the author / viii Publisher’s acknowledgements / ix Author’s acknowledgements / x Introduction: The Spark / xii Habit 1 Start an electric conversation / 1 Habit 2 Break the management rules / 12 Habit 3 Lead with creative choices / 33 Habit 4 Become a talent impresario / 55 Habit 5 Know why you do what you do / 81 Habit 6 Connect through shared values / 93 Habit 7 Build a business playground / 114 Habit 8 Balance focus with freedom / 135 Habit 9 Demolish idea barriers / 154 Habit 10 Encourage collisions / 175 Ten creative business myths debunked / 197 Index / 217 A01_ORME5287_01_SE_FM.indd 7 04/05/2014 11:05 About the author Greg is a consultant, coach and change agent who helps busi- nesses to achieve transformational results. Specialising in cultures which require creativity and innovation he works with senior executives to develop inspiring leadership and drive organisa- tional change. Through his own business – Kirkbright – Greg works with busi- nesses large and small. His global clients include Sky, Ogilvy & Mather, the International Olympic Committee, The World Economic Forum, Aardman Animations, Randstad Group and Virgin Media. After gaining an MBA at London Business School, Greg became the founding CEO of the School’s Centre for Creative Business. Before that he was a national journalist with ITN’s award-winning Channel Five News. Greg returned to London Business School as an Associate Programme Director – as well as working as an Associate of Ashridge Business School. Greg lives in leafy Warwickshire with his wife, two sons, a cat, four chickens and a chocolate Labrador called Rolo. You can con- tact him and read his blog on ‘Inspiring Leadership, Strategy & Change’ at http://gregorme.org/. A01_ORME5287_01_SE_FM.indd 8 04/05/2014 11:05 Publisher’s acknowledgements We are grateful to the following for permission to reproduce copy- right material: Figures Figure 6.3 after Exhibit 1: The Ashridge Mission Model, Mission and Management Commitment, Andrew Campbell, Ashridge Strategic Management Centre, March 1996. Text Extract from ‘If’ by Rudyard Kipling from Reward and Fairies, pub- lished by Doubleday, reprinted by permission of United Agents on behalf of: The National Trust for Places of Historic Interest or Natural Beauty. In some instances we have been unable to trace the owners of copyright material, and we would appreciate any information that would enable us to do so. A01_ORME5287_01_SE_FM.indd 9 04/05/2014 11:05