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The Semantic Web: Real-World Applications from Industry PDF

315 Pages·2008·6.275 MB·English
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The Semantic Web Real-World Applications from Industry SEMANTIC WEB AND BEYOND Computing for Human Experience Series Editors: Ramesh Jain Amit Sheth University of California, Irvine University of Georgia http://ngs.ics.uci.edu/ http://lsdis.cs.uga.edu/~amit As computing becomes ubiquitous and pervasive, computing is increasingly becoming an extension of human, modifying or enhancing human experience. Today's car reacts to human perception of danger with a series of computers participating in how to handle the vehicle for human command and environmental conditions. Proliferating sensors help with observations, decision making as well as sensory modifications. The emergent semantic web will lead to machine understanding of data and help exploit heterogeneous, multi-source digital media. Emerging applications in situation monitoring and entertainment applications are resulting in development of experiential environments. SEMANTIC WEB AND BEYOND Computing for Human Experience addresses the following goals: (cid:190) brings together forward looking research and technology that will shape our world more intimately than ever before as computing becomes an extension of human experience; (cid:190) covers all aspects of computing that is very closely tied to human perception, understanding and experience; (cid:190) brings together computing that deal with semantics, perception and experience; (cid:190) serves as the platform for exchange of both practical technologies and far reaching research. Additional information about this series can be obtained from http://www.springer.com ISSN: 1559-7474 AdditionalTitles in the Series: Social Networks and the Semantic Web by Peter Mika; ISBN: 978-0-387-71000-6 Ontology Alignment: Bridging the Semantic Gap by Marc Ehrig, ISBN: 0-387-32805-X Semantic Web Services: Processes and Applications edited by Jorge Cardoso, Amit P. Sheth, ISBN 0-387-30239-5 Canadian Semantic Web edited by Mamadou T. Koné., Daniel Lemire; ISBN 0-387-29815-0 Semantic Management of Middleware by Daniel Oberle; ISBN-10: 0-387-27630-0 The Semantic Web Real-World Applications from Industry edited by Jorge Cardoso University of Madeira Funchal, Portugal Martin Hepp University of Innsbruck Innsbruck, Austria Miltiadis D. Lytras University of Patras Patras, Greece Jorge Cardoso Martin Hepp Universidade da Madeira Universität Innsbruck Department de Matematica e Engenharias Digital Enterprise Research Institute 9000-390 FUNCHAL Technikerstr. 21a PORTUGAL 6020 INNSBRUCK [email protected] AUSTRIA [email protected] http://www.heppnetz.de Miltiadis D. Lytras University of Patras Research Academic Computer Tech. Inst. Computer Engineering & Informatics Dept. PATRAS GREECE [email protected] The Semantic Web: Real-World Applications from Industry Edited by Jorge Cardoso, Martin Hepp and Miltiadis Lytras ISBN-13: 978-0-387-48530-0 e-ISBN-13: 978-0-387-48531-7 Library of Congress Control Number: 2007934284 © 2008 Springer Science+Business Media, LLC. All rights reserved. This work may not be translated or copied in whole or in part without the written permission of the publisher (Springer Science+Business Media, LLC, 233 Spring Street, New York, NY 10013, USA), except for brief excerpts in connection with reviews or scholarly analysis. Use in connection with any form of information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now know or hereafter developed is forbidden. The use in this publication of trade names, trademarks, service marks and similar terms, even if the are not identified as such, is not to be taken as an expression of opinion as to whether or not they are subject to proprietary rights. Printed on acid-free paper. 9 8 7 6 5 4 3 2 1 springer.com Dedication “To simple minds and simple thinkers…” Jorge Cardoso “To my academic mentor, Prof. Rainer Thome, who has kept on reminding me that the proof of the pudding is in the eating” Martin Hepp “To whom makes me dream” Miltiadis D. Lytras Contents Contributing Authors...........................................................................................ix Foreword............................................................................................................xiii Preface..............................................................................................................xvii PART I – SEMANTIC ENTERPRISES...........................................................1 THE FUTURE OF THE SEMANTIC WEB FOR ENTERPRISES..................................3 THE ENTERPRISE SEMANTIC WEB..................................................................17 PART II – FINANCE AND GOVERNMENT...............................................39 SEMANTIC WEB TECHNOLOGIES FOR THE FINANCIAL DOMAIN.....................41 INTELLIGENT SEARCH ENGINE FOR ONLINE ACCESS TO MUNICIPAL SERVICES..................................................................75 PART III – HEALTHCARE AND LIFE SCIENCES...................................95 ONTOLOGY-BASED DATA INTEGRATION FOR BIOMEDICAL RESEARCH..........97 ACTIVE SEMANTIC ELECTRONIC MEDICAL RECORDS..................................123 PART IV – EDUCATION..............................................................................141 TARGETING LEARNING RESOURCES IN COMPETENCY-BASED ORGANIZATIONS........................................................143 DEVELOPING COURSE MANAGEMENT SYSTEMS USING THE SEMANTIC WEB.........................................................................169 viii The Semantic Web: Real-World Applications from Industry PART V – BUSINESS AND CUSTOMER MANAGEMENT....................189 INTEGRATION OF CUSTOMER INFORMATION USING THE SEMANTIC WEB....191 BUSINESS PROCESS MANAGEMENT AND SEMANTIC TECHNOLOGIES...........209 PART VI – ENTERPRISE MANAGEMENT AND SECURITY..............241 ONTOLOGY-BASED KNOWLEDGE MANAGEMENT IN THE STEEL INDUSTRY..243 BRINGING SEMANTIC SECURITY TO SEMANTIC WEB SERVICES...................273 INDEX.............................................................................................................307 Contributing Authors Subodh Agrawal Athens Heart Center, Athens, GA, USA Jürgen Angele Ontoprise GmbH, Karlsruhe, Germany José Arancón ArcelorMittal, Avilés, Spain Sinuhé Arroyo University of Alcalá de Henares, Alcalá de Henares, Spain Richard Benjamins iSOCO, Madrid, Spain Diego Berruela CTIC Foundation, Gijón, Spain Mercedes Blázquez iSOCO, Madrid, Spain Antonio Campos CTIC Foundation, Gijón, Spain Jorge Cardoso University of Madeira, Funchal, Portugal x The Semantic Web: Real-World Applications from Industry Pablo Castells Universidad Autónoma de Madrid, Madrid, Spain Iván Cantador Universidad Autónoma de Madrid, Madrid, Spain Kei-Hoi Cheung Yale University School of Medicine, New Haven, USA Jesús Contreras iSOCO, Madrid, Spain Mike Davis U.S. Department of Veterans Affairs, Washington, DC, USA Nicolás de Abajo ArcelorMittal, Avilés, Spain Donald Doherty Brainstage Research, Pittsburgh, PA, USA Christian Drumm SAP Research, Karlsruhe, Germany María Jesús Fernández City Government of Zaragoza, Zaragoza, Spain Kelly Gallagher Athens Heart Center, Athens, GA, USA Elena Garcia-Barriocanal University of Alcalá de Henares, Alcalá de Henares, Spain Michael Gesmann Software AG, Darmstadt, Germany Jose Manuel Gómez-Pérez iSOCO, Madrid, Spain Joanna Guss EADS France, Suresnes, France Contributing Authors xi Martin Hepp University of Innsbruck, Innsbruck, Austria Ivan Herman World Wide Web Consortium (W3C), Amsterdam, Netherlands Raymond Hookway Hewlett Packard, Marlborough, MA, USA Vipul Kashyap Partners Healthcare System, Welleley, MA, USA Rubén Lara Tecnología, Información y Finanzas (TIF), Madrid, Spain Jonathan Lathem University of Georgia, Athens, GA, USA Jens Lemcke SAP Research, Karlsruhe, Germany François-Marie Lesaffre ArcelorMittal, Fos, France Joanne Luciano Harvard Medical School, Boston, MA, USA Miltiadis D. Lytras University of Patras, Patras, Greece M. Scott Marshall University of Amsterdam, Amsterdam, The Netherlands John A. Miller University of Georgia, Athens, GA, USA Anne Monceaux EADS-Innovation Works, Toulouse, France Ambjörn Naeve Royal Institute of Technology (KTH), Stockholm, Sweden, and University of Uppsala, Uppsala, Sweden

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