The Routledge Companion to Air Transport Management

469 Pages·2018·39.274 MB·English

by  Nigel Halpern, Anne Graham

The Routledge Companion to
Air Transport Management
The Routledge Companion to Air Transport Management provides a comprehensive, up-to-date
review of air transport management research and literature. This exciting new handbook provides
a unique repository of current knowledge and critical debate with an international focus, consider-
ing both developed and emerging markets, and covering key sectors of the air transport industry.
The companion consists of 25 chapters that are written by 39 leading researchers, scholars
and industry experts based at universities, research institutes, and air transport companies and
organisations in 12 different countries in Africa, Asia-Pacific, Europe and North America to
provide a definitive, trustworthy resource. The international team of contributors have proven
experience of research and publication in their specialist areas, and contribute to this companion
by drawing upon research published mainly in academic, industry and government sources.
This seminal companion is a vital resource for researchers, scholars and students of air trans-
port management. It is organised into three parts: current state of the air transport sectors (Part I);
application of management disciplines to airlines and airports (Part II); and key selected themes
(Part III).
Nigel Halpern is Associate Professor in Air Transport and Tourism at Kristiania University
College, Norway. Nigel is also Visiting Research Fellow with the School of Aviation at the
University of New South Wales, Australia. He has previously worked at Molde University
College, Norway; the Centre for Civil Aviation at London Metropolitan University, UK; the UK
Department for Transport, Local Government and the Regions; the UK Civil Aviation Authority;
and PGL Travel in the UK, France and Spain. Nigel teaches and conducts research and consul-
tancy in air transport and tourism. He is co-author of the Routledge book Airport Marketing (2013).
Anne Graham is Professor of Air Transport and Tourism Management at the University of
Westminster, UK. Anne has been involved in air transport and tourism teaching, research and
consultancy for over 30 years. She has a particular interest in airport management, econom-
ics and regulation, and air travel and tourism demand analysis. In addition to previously being
Editor in Chief of the Journal of Air Transport Management for a number of years, Anne has
published extensively in the field of air transport and tourism. She is author of the Routledge
book Managing Airports: An International Perspective (4th edition, 2014) and co-author of Airport
Marketing (2013) and Airport Finance and Investment in the Global Economy (2017).
Routledge Companions in
Business, Management and Accounting
Routledge Companions in Business, Management and Accounting are prestige reference works
providing an overview of a whole subject area or sub-discipline. These books survey the state
of the discipline including emerging and cutting edge areas. Providing a comprehensive, up
to date, definitive work of reference, Routledge Companions can be cited as an authoritative
source on the subject.
A key aspect of these Routledge Companions is their international scope and relevance.
Edited by an array of highly regarded scholars, these volumes also benefit from teams of
contributors which reflect an international range of perspectives.
Individually, Routledge Companions in Business, Management and Accounting provide an
impactful one-stop-shop resource for each theme covered. Collectively, they represent a com-
prehensive learning and research resource for researchers, postgraduate students and practitioners.
Published titles in this series include:
The Routledge Companion to Performance Management and Control
Edited by Elaine Harris
The Routledge Companion to Management Information Systems
Edited by Robert D. Galliers and Mari-Klara Stein
The Routledge Companion to Critical Accounting
Edited by Robin Roslender
The Routledge Companion to Trust
Edited by Rosalind Searle, Ann-Marie Nienaber and Sim Sitkin
The Routledge Companion to Tax Avoidance Research
Edited by Nigar Hashimzade and Yuliya Epifantseva
The Routledge Companion to Intellectual Capital
Edited by James Guthrie, John Dumay, Federica Ricceri
and Christian Neilsen
The Routledge Companion to Behavioural Accounting Research
Edited by Theresa Libby and Linda Thorne
The Routledge Companion to Accounting Information Systems
Edited by Martin Quinn and Erik Strauss
The Routledge Companion to Air Transport Management
Edited by Nigel Halpern and Anne Graham
The Routledge
Companion to Air
Transport Management
Edited by Nigel Halpern and Anne Graham
First published 2018
by Routledge
2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN
and by Routledge
711 Third Avenue, New York, NY 10017
Routledge is an imprint of the Taylor & Francis Group, an informa business
 2018 selection and editorial matter, Nigel Halpern and Anne Graham;
individual chapters, the contributors
The right of Nigel Halpern and Anne Graham to be identified as the
authors of the editorial material, and of the authors for their individual
chapters, has been asserted in accordance with sections 77 and 78 of the
Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted or reproduced or
utilised in any form or by any electronic, mechanical, or other means, now
known or hereafter invented, including photocopying and recording, or in
any information storage or retrieval system, without permission in writing
from the publishers.
Trademark notice: Product or corporate names may be trademarks or
registered trademarks, and are used only for identification and explanation
without intent to infringe.
British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library
Library of Congress Cataloging-in-Publication Data
Names: Halpern, Nigel, author. | Graham, Anne, 1958- author.
Title: The Routledge companion to air transport management /
Nigel Halpern and Anne Graham.
Description: 1 Edition. | New York : Routledge, 2018. | Series: Routledge
companions in business, management and accounting | Includes
bibliographical references and index.
Identifiers: LCCN 2017037177 (print) | LCCN 2017058496 (ebook) |
ISBN 9781315630540 (eBook) | ISBN 9781138641372
(hardback : alk. paper)
Subjects: LCSH: Airlines—Management. | Airports—Management. |
Aeronautics, Commercial—Economic aspects. | Social responsibility
of business.
Classification: LCC HE9780 (ebook) | LCC HE9780 .H35 2018 (print) |
DDC 387.7068—dc23
LC record available at https://lccn.loc.gov/2017037177
ISBN: 978-1-138-64137-2 (hbk)
ISBN: 978-1-315-63054-0 (ebk)
Typeset in Bembo
by Swales & Willis Ltd, Exeter, Devon, UK
Contents
List of figures viii
List of tables x
Notes on contributors xii
Acknowledgements xx
List of abbreviations and acronyms xxi
Introduction to The Routledge Companion to Air Transport Management 1
Nigel Halpern and Anne Graham
PART I
Current state of the air transport sectors 9
1 The global airline industry 11
John F. O’Connell
2 The air cargo industry 29
Rico Merkert and David Alexander
3 The airport industry 48
Lucy Budd and Stephen Ison
4 Air traffic management and air navigation service providers 60
Marc Bourgois, Eduardo García and Peter Hullah
5 The commercial aerospace industry 81
Fariba E. Alamdari, Jan Hogrefe and Wendy R. Sowers
6 Impacts of liberalisation in global mature markets 93
David Gillen
v
Contents
7 Liberalisation developments in key selected emerging markets 108
Eric T. Njoya and David Warnock-Smith
8 Evolving airline and airport business models 122
Marina Efthymiou and Andreas Papatheodorou
PART II
Application of management disciplines to airlines and airports 137
9 Airline business strategy 139
Gui Lohmann and Bojana Spasojevic
10 Airport business strategy 154
Nigel Halpern
11 Airline economics and finance 171
Anming Zhang and Yahua Zhang
12 Airport economics and finance 189
Anne Graham
13 Airline marketing 206
Blaise P. Waguespack
14 Airport marketing 220
Nigel Halpern
15 Airline capacity planning and management 238
Cheng-Lung Wu and Stephen J. Maher
16 Airport capacity planning and management 259
Dieter Wilken
17 Airline sustainability and corporate social responsibility 277
Robert Mayer
18 Airport sustainability and corporate social responsibility 297
Christopher Paling and Callum Thomas
PART III
Key selected themes 311
19 Patterns and drivers of demand for air transport 313
Xingwu Zheng and Anne Graham
vi
Contents
20 The role of technology in airline management and operations 331
Berendien Lubbe and Theunis Potgieter
21 Key aspects in aviation security 344
William G. Morrison and Kathleen Rodenburg
22 Airline service quality and the consumer experience 362
Dawna L. Rhoades
23 Consumer protection regimes and passenger complaints 373
Paul Hooper
24 Low cost carrier implications for human resource management 392
Geraint Harvey and Peter Turnbull
25 Air transport and climate change 402
Stefan Gössling
Index 417
vii
Figures
1.1 Number of passengers carried worldwide, 1991 to 2015 12
1.2 Revenues and profitability for the world’s commercial airlines,
1978 to 2015 15
2.1 Significant air freight markets and key trade lanes, 2014 32
2.2 Industry air cargo indices (tonnage, revenue and FTK), 2005 to 2016 36
2.3 Global economic growth and air freight, 2005 to 2015 37
2.4 Growth of air cargo trade (FTK), year-on-year, August 2016 38
2.5 Cargolux weekly scheduled freighter network, December 2016 39
2.6 Traditional air cargo supply chain versus integrator 41
3.1 Proportion of world’s airports/airfields with paved runways by world
region, 2013 49
4.1 FABs and participating states 64
4.2 Scope of ATM/ANS 65
4.3 Expected implementation of FRA in European airspace 72
4.4 Evolution of ATFM delay, 2006 to 2015 73
4.5 A sustainable flightpath towards reducing emissions 75
5.1 Commercial aircraft deliveries, 1960 to 2016 83
5.2 Regional fleet composition by aircraft type, 2015 and 2035 84
5.3 Aircraft fleet evolution, 2015 to 2035 85
5.4 Aircraft retention, replacement and growth, 2015 to 2035 87
9.1 The Ansoff Matrix 144
9.2 Middle East carriers’ annual ASKs, 2006 to 2016 148
13.1 Airline distribution channels 212
15.1 An example airline network 239
15.2 Example of propagated delay 249
16.1 Air traffic distribution in the global airport network, 2014 260
16.2 Cumulative distribution of air traffic in the global airport
network, 2014 261
16.3 Layout of Munich Airport 268
16.4 Biannual slot coordination cycle 271
16.5 Development of average aircraft size (seats per flight) and aircraft
movements in the global airport network, 2006 to 2014 273
viii
Figures
17.1 GRI Airline Framework 288
20.1 Holistic view of the airline business 334
20.2 Advanced technologies in terminal handling 342
25.1 Emerging environmental issues in the context of aviation 404
25.2 ICAO’s ‘timeline of inaction’ 408
ix