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The Programme and Portfolio Workout: Directing Business-Led Programmes and Portfolios PDF

673 Pages·2020·7.301 MB·English
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Robert never fails to cut through the fog of theories, presenting wisdom and guidance in all matters P3M, and all based on knowledge and experience gained the hard way, out there doing the job! He is the author of the most readable and digestible books on these subjects. Jayne Redfern, Associate Professor, University of Warwick, UK Robert Buttrick is the most inspirational project manager that I have ever worked with. His decades of experience shine through in the simple, clear and practical language of his books. Marion Thomas, Extraordinary Project Management, UK Selecting the method or approach to apply to your project is rarely as simple as selecting on or off on a switch. More often, a rheostat is needed to dial in the appropriate mix needed to realize the benefits for your business. Robert’s work provides the practitioner with the broad understanding of today’s globally recognized standards, methods, and approaches needed to dial up success. Charles J. Lesko, Jr. Ph.D., Professor, East Carolina University, USA I know no one with Robert’s encyclopaedic knowledge and experience of project and programme management. This fantastic book is an invaluable companion for anyone working with projects and programmes. Phillip Stanton, Partner at Firewood Ltd and PRINCE2 author, UK Robert Buttrick’s book, The Programme and Portfolio Workout is an excellent guide and reference for those engaged in managing projects, programmes, and portfolios. Robert’s insights into this critical topic come from his long history of working in this field and his extended support of developing standards on the management of projects, programmes, and portfolios. This is a must-r ead for those engaged in this field. Dave Violette, MPM, PMP retired, Former Program Manager for Supplier Automation, Duke Energy Corporation, USA With this new distinctive intelligent product, The Programme and Portfolio Workout, Robert brilliantly provides the two subjects to complement The Project Workout. Together, these books form a complete operational picture for every professional involved in project management. Babissakana, PMP, PMO- CP, President of the Pan- African Project Management Conference, Nigeria Former Chair of Technical Development Group (TDG) of ISO/TC 258 Project, Programme and Portfolio Management A must-r ead book to provide business and programme managers, who pursue the success of their organization, with practical ’workouts’ that seek to ensure that everyone in their organization works towards the same strategic goals. A perfect companion for Robert’s very successful book, The Project Workout. Juan Verástegui M, CESEL Ingenieros - Management System and Project Control Manager, Perú Robert and I worked together on a series of transformation initiatives for a portfolio of major programmes across BT Global Services which resulted in the accreditation of these programmes at CMMI Capability Level 3 - the first achieved within BT. In this book Robert shares with you the lessons he learned on this and other transformation journeys. Stephen Woods, Founder, PMO ELITE Network, UK I have greatly benefitted from Robert’s work. He is a leader in the world of project and programme management and a real authority on creating and running project-b ased frameworks for managing change. I welcome the publication of The Programme and Portfolio Workout to sit alongside the companion volume, The Project Workout, to build on the range of practical advice and techniques available to ensure your organization succeeds. David Byrne, Knowledge Management Consultant and Artist (Ad Hoc Art) Ex- Senior Business Support Manager BT, UK Robert is a thought leader in the true sense when it comes to project, programme and portfolio management. His experience, knowledge and ability of creating best practices, while also being pedagogical, makes his writings, lectures and discussions easy to digest and apply. Klas Skogmar, Management Consultant within PPP - Sweden If you truly understand your topic you can explain it in terms that anyone can understand. The Project Workout has demonstrated Robert’s deep knowledge and ability to put ’projects’ in terms that will support any practitioner, no matter what your experience level. The Programme and Portfolio Workout is a fabulous extension on the foundations laid by The Project Workout and a truly invaluable resource for all practitioners. Jo- Anne Harrison, Chair, Standards Australia Mirror Committee – Project, Programme and Portfolio Management The Programme and Portfolio Workout Implementing change is needed in every business. But how do you get started and ensure you actually realize the benefits you need? How do you direct and manage the tens, hundreds, or even thousands, of projects and the other pieces of work your business is undertaking? How do you make sure everyone is working towards the same goals? Building on five previous editions of The Project Workout, this book focusses on programme and portfolio management. It is a valuable companion for every business executive and programme manager as well as a comprehensive resource for students of business, portfolio and programme management. The Programme and Portfolio Workout provides practical advice and techniques to direct and manage your business in a structured, yet agile, way. Aimed at both business and programme managers, it takes you through different approaches to portfolio, programme and project management and shows you how they can work together. The practical approach is enhanced throughout with a series of ‘Workouts’: exercises, techniques and checklists to help you put the book’s advice into practice. The Workouts are supported by an on- line resource of tools. This expanded edition contains a wealth of new material on the governance and management of portfolio and programmes, including how to work with standards and methods, such as GovS 002, ISO 21504, BS6079 and MSP. The companion to this book, The Project Workout, deals with directing and managing individual projects. It uses the same concepts and approaches so that you know, when directing your portfolio or programme, that your project sponsors and managers are taking the same approach. Together, these books give you what you need to ensure your organization succeeds. Robert Buttrick has an impressive track record of introducing and practising programme and portfolio management in major organizations. He is a contributor to management methods, best practice, government and international standards. He is a consultant and Visiting Teaching Fellow at the University of Warwick. The Programme and Portfolio Workout Directing Business-L ed Programmes and Portfolios Robert Buttrick First published 2020 by Routledge 2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN and by Routledge 52 Vanderbilt Avenue, New York, NY 10017 Routledge is an imprint of the Taylor & Francis Group, an informa business © 2020 Robert Buttrick The right of Robert Buttrick to be identified as author of this work has been asserted by him in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. British Library Cataloguing- in- Publication Data A catalogue record for this book is available from the British Library Library of Congress Cataloging- in- Publication Data Names: Buttrick, Robert, author. Title: The programme and portfolio workout : directing business-led programmes and portfolios / Robert Buttrick. Description: Abingdon, Oxon ; New York, NY : Routledge, 2020. | Includes index. Identifiers: LCCN 2020004511 (print) | LCCN 2020004512 (ebook) | ISBN 9781138721210 (paperback) | ISBN 9780367502508 (hardback) | ISBN 9781315194608 (ebook) Subjects: LCSH: Project management. Classification: LCC HD69.P75 B8848 2020 (print) | LCC HD69.P75 (ebook) | DDC 658.4/04—dc23 LC record available at https://lccn.loc.gov/2020004511 LC ebook record available at https://lccn.loc.gov/2020004512 ISBN: 978-0 - 367-5 0250- 8 (hbk) ISBN: 978-1 - 138-7 2121- 0 (pbk) ISBN: 978-1 - 315-1 9460- 8 (ebk) Typeset in Myriad Pro by Apex CoVantage, LLC Contents List of Workouts xiii Foreword by Robert Heller xv Acknowledgements xvi About the author xvii Introduction xviii Part I Challenges to be faced 1 How to use Part I 2 1 Challenges we need to face 3 Problems, more problems 5 Initiatives fail, are cancelled or never get started – why? 6 2 Advice the best organizations give us 11 The study 13 The lessons and their implications 16 Organization context: we’re all different! 31 Conclusion 36 3 Portfolios, programmes and projects 39 Managing horizontally 41 An example of a simple business portfolio 43 Definitions for business portfolios, programmes and projects 46 Whose programme or project is it? 51 And it can get even more confusing! 54 4 Governance 59 What is governance? 61 Governance in context 64 Constraints on governance 67 Contents Making governance work in practice 69 Roles and accountabilities 75 Decision making 81 Assurance 83 The many aspects of governance 86 5 Sponsorship 95 The sponsor 97 Who will you need to work with? 101 Your leadership style 103 Some tough choices 104 As a sponsor, where do I fit? 107 Part II The essence of project management 111 How to use Part II 112 6 Project management in context 113 Projects as vehicles of change 115 Positioning the project 116 Business- led and enabling projects 117 Making sure your scope meets the business need 120 7 Who does what in a project: roles 125 Who are the key people in project management? 127 Project sponsor 128 Project board 129 Project manager 130 Project team managers and team members 133 Assurance, support and coaching 134 High performing teams don’t happen by accident 137 8 The project framework 143 Managing your risks a step at a time 145 Project life cycle, gates and stages 146 An example project life cycle 150 Proposal – before the project starts 154 Initial investigation stage 156 Detailed investigation stage 158 Develop and test stage 161 Trial stage 165 Release stage 167 Post implementation review – after the project is completed 169 9 Applying the project framework 171 Using the project framework in practice 173 Building your own standard project life cycle 180 viii Contents 10 Directing and managing a project 185 Project management and supporting processes 187 The project management processes 187 The supporting processes 190 Project frameworks or life cycles 190 Implications for a business portfolio or programme manager 193 Part III Portfolio management – dealing with many projects and beyond 195 How to use Part III 196 11 Business portfolios 197 What’s different about business portfolio management? 199 Business portfolio management imperatives 202 Business portfolio roles and accountabilities 206 Prerequisites for effective business portfolio management 210 12 Defining your business portfolio 217 Do the right thing? 219 Strategic and business planning context 220 Choosing the business portfolio’s scope and boundaries 221 Setting your mission, vision and values 226 Understanding your current performance and prospects 229 Recognizing your constraints 229 Describing your business portfolio’s objectives 230 Now, do it all over again! 231 13 There are too many projects to do! 235 Principles for selecting projects 237 Project authorization 243 Far too many projects! 254 Putting the brakes on 255 14 Do I have the resources? 259 Conditions for total resource planning 261 White space – the freedom to change 270 How can I meet the three conditions? 271 How detailed does resource forecasting need to be? 275 Different types of resources 280 15 Selecting the right projects 283 Project selection and business planning 285 Executive decision 287 Economic or financial return 287 Scoring techniques 288 ix

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Most books are stored in the elastic cloud where traffic is expensive. For this reason, we have a limit on daily download.