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Astrid Schreyögg Christoph Schmidt-Lellek Eds. The Professionalization of Coaching A Reader for the Coach The Professionalization of Coaching Astrid Schreyögg Christoph Schmidt-Lellek Editors The Professionalization of Coaching A Reader for the Coach 123 Editors Astrid Schreyögg Christoph Schmidt-Lellek Berlin, Germany Oberursel, Germany ISBN978-3-658-16804-9 ISBN978-3-658-16805-6 (eBook) DOI 10.1007/978-3-658-16805-6 LibraryofCongressControlNumber:2017930615 Thisbookwasadvertisedwithacopyrightholderinthenameoftheauthor(s)inerror,whereasthe publisherholdsthecopyright. PreviouslypublishedinGermanunderthetitle“DieProfessionalisierungvonCoaching”.Please notethattheGermanoriginalfeaturessomechaptersnotincludedintheEnglishedition. ©SpringerFachmedienWiesbadenGmbH2017 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeor part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations,recitation,broadcasting,reproductiononmicrofilmsorinanyotherphysicalway,and transmissionorinformationstorageandretrieval,electronicadaptation,computersoftware,orby similarordissimilarmethodologynowknownorhereafterdeveloped. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexempt fromtherelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. Thepublisher,theauthorsandtheeditorsaresafetoassumethattheadviceandinformationinthis bookarebelievedtobetrueandaccurateatthedateofpublication.Neitherthepublishernorthe authorsortheeditorsgiveawarranty,expressorimplied,withrespecttothematerialcontained hereinorforanyerrorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwith regardtojurisdictionalclaimsinpublishedmapsandinstitutionalaffiliations. Printedonacid-freepaper ThisSpringerimprintispublishedbySpringerNature TheregisteredcompanyisSpringerFachmedienWiesbadenGmbH Theregisteredcompanyaddressis:Abraham-Lincoln-Str.46,65189Wiesbaden,Germany Contents Part I Coaching as Profession 1 Is Coaching on Its Way to Becoming a Profession? A Profession-Centric Sociological Assessment . . . . . . . . . . . . 3 Beate Fietze 2 The Ambivalent Relationship Between Coaching Research and Coaching Practice: Discreetly Ignoring, Critically Observing or Beneficially Cooperating?. . . . . . . . . . . . . . . . . 23 Silja Kotte, Katrin Oellerich, Denise Elisabeth Hinn and Heidi Möller 3 Hard to Evaluate: Coaching Services . . . . . . . . . . . . . . . . . . 47 Siegfried Greif 4 The Professional Relationship in Coaching—Polarities and Paradoxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Christoph Schmidt-Lellek Part II Coaching in Connection with Other Professional Formats 5 Coaching in the Context of Social Systems . . . . . . . . . . . . . . 85 Thomas Dallüge 6 Coaching in Relation to Psychotherapy. . . . . . . . . . . . . . . . . 101 Christoph Schmidt-Lellek v vi Contents 7 Coaching in Consultation of Companies . . . . . . . . . . . . . . . . 113 Thomas Dallüge 8 Coaching in Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Ulrich Schueler Part III Knowledge and Competencies in Coaching 9 Experience—Science—Philosophy Three Types of Knowledge for Conceiving Consultation . . . . . . . . . . . . . . 147 Ferdinand Buer 10 Hermeneutics for Coaching. . . . . . . . . . . . . . . . . . . . . . . . . . 165 Christoph Schmidt-Lellek 11 The Potential Diversity of a Coach’s Roles . . . . . . . . . . . . . . 179 Astrid Schreyögg 12 Competency Requirements for Coaches. . . . . . . . . . . . . . . . . 193 Ingo Steinke 13 Coaching and Group Dynamics . . . . . . . . . . . . . . . . . . . . . . 223 Thomas Bachmann 14 Emotions in the Context of Coaching . . . . . . . . . . . . . . . . . . 249 Beate West-Leuer Part IV Conceptional Variations of Coaching 15 Internal Coaching Within Organizations. . . . . . . . . . . . . . . . 267 Astrid Schreyögg 16 Coaching in SMEs—The German Mittelstand Professional Counseling “from Next Door”. . . . . . . . . . . . . . . . . . . . . . . . 285 Cornelia Seewald 17 Life Coaching: Family-of-Origin Dynamics . . . . . . . . . . . . . . 303 Astrid Schreyögg 18 Gender Coaching—A Critical Analysis . . . . . . . . . . . . . . . . . 319 Gabriele Bollhöfer 19 Coaching Through Modern Media . . . . . . . . . . . . . . . . . . . . 329 Harald Geißler and Stella Kanatouri Contributors Dr. Thomas Bachmann Dipl.-Psych., artop, Humboldt-Universität, Berlin, Germany Gabriele Bollhöfer Dipl.-Psych., Cologne, Germany Prof. Dr. Ferdinand Buer Münster, Germany Thomas Dallüge Dipl.-Phys., Dipl.-Psych., Trinfactory GmbH, Berlin, Germany Dr. Beate Fietze Dipl.-Soz., Dipl.-Psych., Berlin, Germany Prof. Dr. Harald Geißler Helmut-Schmidt-Universität, Hamburg, Germany Prof. Dr. Siegfried Greif Dipl.-Psych., Osnabrück, Germany Denise Elisabeth Hinn M.Sc., Universität Kassel, Kassel, Germany Stella Kanatouri Helmut-Schmidt-Universität, Hamburg, Germany Dr. Silja Kotte Dipl.-Psych., Universität Kassel, Kassel, Germany Prof. Dr. Heidi Möller Dipl.-Psych., Universität Kassel, Kassel, Germany Katrin Oellerich Dipl.-Psych., Universität Kassel, Kassel, Germany Dr. Christoph Schmidt-Lellek Oberursel, Germany Dr. Astrid Schreyögg Dipl.-Psych., Berlin, Germany Prof. Dr. Ulrich Schueler Dipl.-Psych., Dipl.-Inform., Hoisdorf b. Hamburg, Germany vii viii Contributors Dr. Cornelia Seewald Düsseldorf, Germany Ingo Steinke Dipl.-Psych., COATRAIN, Hamburg, Germany Dr. Beate West-Leuer Neuss, Germany Introduction The Professionalization of Coaching as a Continuous Process Thedevelopmentsinthefieldsofcoachingcontinuetoprogress.Ithasbecomeall but impossible to keep track of the number and variety of offerings, areas of application,concepts,andthemesrelatedtocoaching,ortheattemptsatstructuring thefield,e.g.,viathefoundingofprofessionalassociations.Effortsatprovidinga scientific basis, e.g., in the form of effectiveness studies, have also grown significantly. In all this, it has become even more important to reflect on the conceptualfundamentalsofcoaching:Whatexactlyarewetalkingaboutwhenwe speak of coaching? How does it differ from other forms of professional consultation? What basic concepts and competencies should we expect—or even require—a professional coach to have? How can professional coaching be described and be distinguished from “charlatanry” (i.e., from apparent quality without any actual professional content; cf. Kühl 2006, p. 88)? Because there are no generally binding statutory definitions and quality standards as there are for other professions such as in the medical professions and psychotherapy, we as coaches are faced with the challenge of coming up with these regulations ourselves,andtoprovideoptionsthatpracticingcoachesandacademics—butalso potential users of coaching services—can use as a basis of orientation. This is what the German Federal Association of Executive Coaching (DBVC) has dedicated itself to since being founded in 2004. In this book, we aim to continuetohonorthehighrequirementsplacedontheprofessionalismofcoaches asrepresentedbytheDBVC.Theserequirementshavealreadybeenformulatedin the “DBVC Compendium” (“Coaching as a Profession,” 1st ed., 2007, now in its4th,expandededition,2012;theEnglisheditioncanbeaccessedonlineforfree: ix x Introduction www.dbvc.de/publikationen). The compilation of the Compendium was commissioned by the DBVC board in the “Fachausschuss Profession” (FAP) expert committee. This was decided in a complex voting procedure at the mem- bers’meetingoftheDBVC.Inthismanner,itwasabletoacquirearelativelyhigh degreeofauthoritywithregardtoitsdefinitionalandqualitativestandards,asitcan now be viewed as being binding for all DBVC members. Furthermore, it also enjoysacertaindegreeofrecognitionintheentirecoachingworld,asithasbeen cited in a large number of academic publications. Despite its success, the Compendiumisnottobeseenasafinalstandard.Thisisbecausedevelopmentsin coaching continueto progress;newissuesand problem complexesemergeallthe time, which require new answers and new concepts. This book serves as yet another milestone in an ongoing process. Hence, the contributions published here are a continuation and an in-depth analysis of the discussions which were initiated by the Compendium. This book, too,owesitsexistencetothe“FachausschussProfession”expertcommittee,which currently comprises the following members: Dr. Thomas Bachmann, Gabriele Bollhöfer, Thomas Dallüge, Dr. Beate Fietze, Dr. Christoph Schmidt-Lellek, Dr. Astrid Schreyögg, Ingo Steinke, and Dr. Thomas Stölzel. However, this volumefollowsadifferentformat:WhiletheCompendiumfollowsastrictsystem, thisbookoffersacollectionofcontributionsthatareindependentinnature,evenif there are many common threads and references between the individual chapters. ThisisbecauseallchapterswerereadbyFAPmembersanddiscussedindepthat theworkingmeetingsinBerlin.Inthisrespect,thisbookisacollaborativeeffortby the FAP. Ouroverarchingtopicof“CoachingasaProfession”willbeoutlinedherewith preliminary information. Our use of the term “profession” makes us part of a powerful tradition,as thesociologist BeateFietze pointsout (Chap. 1). However, coachingisnotaprofessioninthestrictsenseoftheword,astherearenoregulated access pathways to this practice; i.e., there is no state-approved license and mandate, nor a market monopoly defined by them. Despite this, there is a clear trendtowardtheprofessionalizationofcoaching.Thiscanbe“seeninthegrowth in the subject-specific generation of knowledge and the academization of profes- sionalandfurtherqualifications,aswellastheexpansionandintensificationofthe degreeoforganizationofallinvolvedparties”(Fietze,Chap.1,p.8).Itisprecisely these developments that all chapters of this book aim to describe, support, and substantially enrich. However,thefactthatcoachingdoesnotconsistofaprofessioninthefullsense of the word (cf. Kühl 2008) also results in a valuable advantage. Namely, this facilitatesagreateropennesstowardnovelapproacheswithoutresultinginalossof

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