The Politics of Public Administration Reform in Italy Sabrina Cavatorto Antonio La Spina The Politics of Public Administration Reform in Italy Sabrina Cavatorto • Antonio La Spina The Politics of Public Administration Reform in Italy Sabrina Cavatorto Antonio La Spina University of Siena Luiss Guido Carli, Free International Siena, Italy University of Social Studies, Rome, Italy ISBN 978-3-030-32287-8 ISBN 978-3-030-32288-5 (eBook) https://doi.org/10.1007/978-3-030-32288-5 © The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2020 This work is subject to copyright. 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The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland C ontents 1 Introduction: The Puzzle of Administrative Change 1 Sabrina Cavatorto and Antonio La Spina 2 Pressures to Reform and the Impact of the Fiscal Crisis 23 Sabrina Cavatorto 3 Restyling Public Management–Inspired Reforms 43 Sabrina Cavatorto 4 Fighting Corruption 75 Antonio La Spina 5 Obstacles to Performance Evaluation and Improvement 101 Antonio La Spina 6 Conclusions: Still Risking Implementation Gaps 127 Sabrina Cavatorto and Antonio La Spina Index 145 v L f ist of igures Fig. 2.1 Public employment in the Italian general government (N). For obvious problems of definition and measurement, an ensured level of comparison among OECD countries is that of “general” government, which comprises state, central and local authorities (OECD 1997). (Source: Own elaboration based on https://www.contoannuale.mef.gov.it/) 29 Fig. 2.2 Citizens attitudes towards the PA: Italians among Europeans (%). (Source: Own elaboration based on Eurobarometer Interactive “PA in [OUR Country]” (11/2018)) 35 Fig. 4.1 Control of Corruption (2017) (percentile rank 0–100). Country’s rank among all countries in the world: 0 corresponds to lowest rank and 100 corresponds to highest rank. (Source: Own elaboration based on http://info.worldbank.org/ governance/wgi/index.aspx#home) 78 Fig. 4.2 Favouritism in decisions of government officials (2017 (1–7 best)). In your country, to what extent do government officials show favouritism to well-connected firms and individuals when deciding upon policies and contracts? 1 shows favouritism to a great extent; 7 does not show favouritism at all. Italy’s rank in 2017 was 118/137. (Source: Own elaboration based on http://reports.weforum.org/global-competitiveness- report-2018/) 79 Fig. 5.1 Provision of public services (2017) (%). QA1a. “How would you judge the current situation in each of the following? The provision of public services in [OUR COUNTRY]”. Only in Greece a higher percentage of respondents (85%) believe that the provision of public services in their country is “total bad”. vii viii LIST OF FIGURES Seven countries follow Italy: Croatia (66%), Romania (63%), Spain (58%), Bulgaria (54%), Portugal (53%), Slovakia and Cyprus (50%). On the contrary, a majority of respondents think their country’s public services are good in 19 EU member states, with levels of satisfaction ranging from 46% in Poland and 54% in France, to 90% in the Netherlands. Satisfaction exceeds 80% in Luxembourg (87%), Finland (86%) and Austria (81%). (Source: Eurobarometer Standard 88 (Autumn 2017)) 122 Fig. 5.2 Satisfaction and confidence on the national government (% of citizens expressing confidence/satisfaction). Data for “national government” refer to the percentage of “yes” answers to the question: “In this country, do you have confidence in each of the following, or not? How about national government?” (Source Gallup World Poll). (Source: Own elaboration from OECD Government at Glance (2013, 2017)) 122 Fig. 6.1 Compliance checks by the Inspectorate for the public function and “severe” sanctions. (Source: Own elaboration from http:// www.funzionepubblica.gov.it/strumenti-e-controlli/controlli- ispettorato/documentazione) 133 Fig. 6.2 Total staff employed by public administrations per year (thousands of units). The Annual Account shows the data on the consistency and costs of PA personnel and constitutes the official source of information for decisions regarding public employment. (Source: General State Annual Account 2017) 135 L t ist of abLes Table 2.1 Implementation of CSRs to Italy in the PA field 34 Table 3.1 “Management-” and “governance-”oriented ideas from the parliamentary narratives 60 Table 3.2 Delegations according to law 124/2015 reorganizing the PA 68 Table 6.1 Turn over quotas in central PA (% of expenditure equal to that relating to personnel who left the previous year) 135 Table 6.2 Designing PA change through EU structural resources (2014–2020) 137 ix CHAPTER 1 Introduction: The Puzzle of Administrative Change Sabrina Cavatorto and Antonio La Spina Abstract This introductory chapter develops the theoretical framework of the book, placing the country case study of Italy on main trajectories of administrative change in Europe. The variety of administrative traditions and models of innovation are at the core of our reflection about possible new policy trends: in the way reform options have been incrementally shaped, we examine how New Public Management (NPM)-oriented approaches have been taken into consideration, together with the devel- opment of post-NPM narratives. The peculiarity of an empirical science of public administration is put forward. Keywords Policy change • New Public Management • Neo-Weberian state • Public governance • Implementation • Italy 1.1 AdministrAtive reforms, types of public policy And the empiricAl science of public AdministrAtion The adoption and implementation of administrative reforms could be thought of as being relatively smooth. Neither they imply the huge finan- cial costs of social policies, nor do they focus on identitarian and ideologi- cally divisive issues. Rather, they are based on the commonsensical idea © The Author(s) 2020 1 S. Cavatorto, A. La Spina, The Politics of Public Administration Reform in Italy, https://doi.org/10.1007/978-3-030-32288-5_1 2 S. CAVATORTO AND A. LA SPINA that red tape is excessive and public bureaucracies are rigid, tardy and inefficient. In principle, therefore, they could easily attract some consensus among both citizens and members of the political elite. At the same time, for the above reasons the decision making processes leading to their approval could be expected not to be ridden with controversies and con- flicts. According to the seminal taxonomy of public policies proposed by Lowi (1970, 1972), administrative reforms seem to belong to “constitu- ent policies”, which are in fact characterized by remoteness of coercion and low levels of conflict.1 Gustavsson (1980) combined Wilson’s (1980) and Lowi’s taxono- mies: administrative reforms can be seen as measures with diffused costs and diffused benefits, being to some extent able to “determine” (in Lowi’s vein), like any type of public policy, the way political interactions (i.e. politics) develop. This would be consistent with their supposed rela- tive “easiness”. One might guess that all that is actually needed is the availability of certain technical policy instruments (which could be cre- atively devised or, more frequently, imitated), whose application can be credibly expected to reduce or solve certain problems plaguing existing public bureaucracies. Imitation and learning would therefore be the main factors in order to explain why certain historical phases apparently exhibit “waves” of administrative reforms, which expand themselves across many countries. This is what is supposed to have happened at first with the dif- fusion of the neo-l iberal version of new public management (NPM), which stressed the need to cut costs and import efficient tools from the private sector, and then with other more progressive approaches, which rather emphasized service quality, involvement of citizens/users, open- ness of governance and participation (the so-called “post-NPM” mod- els). Such a picture, however, would be overly simplistic, and anyway is contradicted by several hard facts. When they are really impactful, 1 When Lowi wrote about constituent policies, the examples he made were rather hetero- geneous. He mentioned “reapportionment, setting up a new agency, propaganda”; then “constituent or system maintenance policy” (Lowi 1972: 300, 310). Elsewhere, he was more explicit in subsuming the organization of public bureaucracies under constituent policies (Lowi 1985). When describing them, Spitzer (1987: 678, 680; see also Tolbert 2002) indi- cated as an example of constituent policy “administrative/departmental reorganization”, or a “agency reorganization”. Salisbury (1968) tried to fill the empty fourth cell of the taxon- omy with self-regulation, which has to do with some of Lowi’s examples of constituent poli- cies, but not with administrative reform.