NAVAL POSTGRADUATE SCHOOL Monterey California , THESIS THE ORINCON CONTRACT: A CASE STUDY OF SERVICE CONTRACTING by Jeffrey T. Bailey December 1991 Thesis Advisor Stephen Zirschky Approved for public release; distribution is unlimited T257817 Unclassified SECURITY CLASSIFICATION OF THIS PAGE REPORT DOCUMENTATION PAGE FormApproved OMBNo 0704-0 88 1 1a REPORT SECURITY CLASSIFICATION lb RESTRICTIVE MARKINGS UNCLASSIFIED 2a SECURITY CLASSIFICATION AUTHORITY 3 DISTRIBUTION/AVAILABILITY OF REPORT Approved for public release; 2b DECLASSIFICATION/DOWNGRADING SCHEDULE distribution is unlimited. 4 PERFORMING ORGANIZATION REPORT NUMBER(S) 5 MONITORING ORGANIZATION REPORT NUMBER(S) 6d NAME OF PERFORMING ORGANIZATION 6b OFFICE SYMBOL 7a NAME OF MONITORING ORGANIZATION (If applicable) Naval Postgraduate School Code AS Naval Postgraduate School M6c.oAnDtDReErSSey(C,ity, SCtaAte, an9d3ZI9P4Co3d-e)5000 M7bonAtDDeRrESeSy(C,ity, CStAate, an9d3Z9IP4C3od-e)5000 8a NAME OF FUNDING/SPONSORING 8b OFFICE SYMBOL 9 PROCUREMENT INSTRUMENT IDENTIFICATION NUMBER ORGANIZATION (If applicable) 8c. ADDRESS(City, State, and ZIPCode) 10 SOURCE OF FUNDING NUMBERS PROGRAM PROJECT TASK WORK UNIT ELEMENT NO NO NO ACCESSION NO 11 TITLE (Include Security Classification) THE ORINCON CONTRACT: A CASE STUDY OF SERVICE CONTRACTING 12 PERSONAL AUTHOR(S) Bailey, Jeffrey T. 13a TYPE OF REPORT 13b TIME COVERED 14 DATE OF REPORT (Year, Month, Day) 15 PAGE COUNT Master's Thesis FROM TO 1991 December 82 16 supplementary notation The views expressed in this thesis are those of the author and do not reflect the official policy or position of the Depart- ment of Defense or the U.S. Government 17 COSATI CODES T18ecSUhBnJEiCTcaTElRMSS(eCorntviinuceeon rCevoernsetrifaneccetss,aryCanodsitdentiPfylbuysblocFkinxumebedr) Fee FIELD GROUP SUB-GROUP Contract, Scope of Contract, Cardinal Changes, Contract Administration, Statement of Work 19 ABSTRACT (Continue on reverse if necessary and identify by block number) Contracting for services within the U.S. Government is full of difficult challenges that face the Contracting Officer on a daily basis Many problems that develop during contract performance can be avoided through proper planning in the initial stages of the contract cycle. This thesis assesses a Marine Corps Technical Services contract per- formed at the Marine Corps Tactical Systems Support Activity, Camp Pendleton, California. The analysis focuses on various phases of the contract cycle and the problems encountered during the performance of the contract. A brief history of contracting for services within the U.S. Govern- ment is presented, the preparation of the service contract Statement of 20 DISTRIBUTION/AVAILABILITY OF ABSTRACT 21 ABSTRACT SECURITY CLASSIFICATION Unclassified X3UNCLASSIFIED/UNLIMITED SAME AS RPT DTIC USERS W- 22!SaatNNeAAMpJhEeOFnREZSPiONrSsIBcLEnkJNyDDIVIDUAL 22 1WF° uMt?Code) 22c OIFICE .SYMBOL \ 4 DD Form 1473, JUN 86 Previouseditionsareobsolete SECURITY CLASSIFICATION OF THIS PAGE Unclassified S/N 0102-LF-014-6603 Unclassified SECURITY CLASSIFICATION OF THIS PAGE #19 (Contined) Work is explored, and a background on the Government Agencies involved with the contract is also provided. The conclusions yield that the post-award problems were a direct result of an insufficiently prepared Statement of Work, resulting in a poorly written contract, and an insufficient administering of the contract. Recommendations concern- ing these issues are then addressed. DD Form 1473. JUN 86 (Reverse) security classif.cat.on of this page ii Unclassified Approved for public release; distribution is unlimited The orincon Contract: A Case Study of Service Contracting by Jeffrey T. Bailey Captain, United Stages Marine Corps B.B.A., Eastern Michigan University, 1983 Submitted in partial fulfillment of the requirements for the degree of MASTER OF SCIENCE IN MANAGEMENT from the NAVAL POSTGRADUATE SCHOOL December 1991 /JJ360 B/393 ABSTRACT Contracting for services within the U.S. Government is full of difficult challenges that face the Contracting Officer on a daily basis. Many problems that develop during contract performance can be avoided through proper planning in the in-'-ial stages of the contract cycle. This thesis assesses a Marine Corps Technical Services contract performed at the Marine Corps Tactical Systems Support Activity, Camp Pendleton, California. The analysis focuses on various phases of the contract cycle and the problems encountered during the performance of the contract. A brief history of contracting for services within the U.S. Government is presented, the preparation of the service contract Statement of Work is explored, and a background on the Government Agencies involved with the contract is also provided. The conclusions yield that the post-award problems were a direct result of an insufficiently prepared Statement of Work, resulting in a poorly written contract, and an insufficient administering of the contract. Recommendations concerning these issues are then addressed. IV