Springer Tokyo Berlin Heidelberg New York Barcelona Budapest Hong Kong London Milan Paris Santa Clara Singapore The Origin of Competitive Strength Fifty of the ~ars Auto Industry us. in Japan and the AKIRA KAWAHARA , Springer Author: Akira Kawahara Address: 4-9-2 Mita, Minato-ku, Tokyo 108-0073, Japan Tel.: +81-3-3451-1984 Fax: +81-3-5442-8224 e-mail: [email protected] ISBN-13: 978-4-431-68421-3 e-ISBN-13: 978-4-431-68419-0 001: 10.1007/978-4-431-68419-0 Printed on acid-free paper © Springer-Verlag Tokyo 1998 Softcover reprint of the hardcover 1s t edition 1998 This edition © Springer-Verlag Tokyo 1998 is a complete reproduction of the author's pri vate edition © 1997 by Akira Kawahara, "The Origin of Competitive Strength - Fifty Years of the Auto Industry in Japan and the U.S?' printed in the United States of America. This edition © Springer-Verlag Tokyo 1998 was published by the author's arrangement with Springer-Verlag Tokyo, Inc., Japan. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in other ways, and storage in data banks. The use of registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. SPIN :10666662 Acknowledgment Including my years at the Automobile Section of the Japanese govern ment's Ministry of International Trade and Industry (MITI), I have been involved in the auto industry for more than 50 years. During this period I have made many acquaintances who have directly and indirectly contributed to the devel opment of the automobile industry, and I have learned a great deal from all of them. I have a long list of people I would like to thank, and I hope those I may have inadvertently overlooked will forgive me. First I would like to thank the late Professor Kankuro Kaneshige (chair man of the Japan Academy of Science), who was extremely helpful to me in my student days; he was also a great source of encouragement and guidance while I was working at Toyota. I would like to mention three professors at the Production Engineering Research Institute of the University of Tokyo: the late Atsushi Watari, the late Osamu Hirao, and the late Tomoo Ishihara, who were like brothers to me. The following professors were also of great help: the late Genpachiro Konno, chief consultant to the Japan Traffic Policy Research Council; Totaro Miyashita, professor at Aoyama Gakuin University; the late Yutaka Osawa, professor emeritus at Osaka University; and Chosei Ito, professor emeritus at Sophia University. I also express my thanks to myoid friends at Tokyo Higher School, Ryoichi Nakagawa, former senior managing director of Nissan Motors; Ryoichi Kawai, honorary chairman of Komatsu Co., Ltd., who was also the director of the Machine Export Section at MITI during my tenure there; and Toyo-o Tate, former chairman of Mitsubishi Motors, who, when I asked him to intervene and get Chrysler's Lee Iacocca to stop bashing Japan, responded that Iacocca was always a gentleman when he talked to him. I was also greatly assisted by the following gentlemen: Seigo Kakitsubo, advisor at Nitto Boseki (and director of the Automobile Section of MITI dur ing the uproar around the so-called "people's car"); Shintaro Tabata, consultant to the Japan Science and Engineering Information Center; Genji Furusho, advisor at New Geothermal Engineering and Technology Development; and Katsuyoshi Yoshikai, director of the Council on Science, Technology and the Economy. I would also like to thank the following four individuals, who spurred iii ACKNOWLEDGMENT me on in their research and presentation of the history of the automobile and the automobile industry: Mitsuo Nakao, former managing director of Mitsubishi Motors; Shoichi Inoue, professor at Kansai University; Yoshitake Iwasawa, former general manager of the overseas office of the Japan Automobile Manufacturers Association; and Katsunao Koiso, former general manager of the Data Office of the Japan Motor Industrial Federation Inc. I would like to express my sincere gratitude to Toyota chairman Shoichiro Toyoda, president Hiroshi Okuda, and immediate past president Tatsuro Toyoda, for providing me with their utmost support during the writing of this text (they helped me obtain an advisory post at the Institute for International Economic Studies). I must also extend my profound thanks to members of the Institute: Bunroku Yoshino, president and director; Eiichi Kumabe, vice president; and Yoshiharu Matsumoto, standing auditor - indeed, the entire staff. Expressions of gratitude go out to Hideaki Horiuchi, chief researcher, who accompanied me on my trip to the US., assisted me as an interpreter, and collected many mate rials for me. I was also assisted by Miyako Yoda of Toyota Motor Sales, US.A. (TMS), in the collection and translation of reference materials in the US. and the compilation of collected materials by Wakako Ebata of the Institute for International Economic Studies. I also received valuable advice from Toru Sasaki, former general manager of the Business Development Division of Toyota, cur rently a professor at Nagoya University of Commerce and Business Administra tion. His advice helped me in drafting materials I used in my lectures on the auto industry at Hitotsubashi University in 1981. In May 1995, I issued a Japanese language book, The Origin of u.s. Competitive Strength - 50 Years of Japan & Automobile Industries (Diamond Co., Tokyo, 1995). This book is the English version of the earlier publication. It is not, however, a direct translation. After translation, some of the original text was rewritten to be made more readily understandable for English-speaking readers. Furthermore, as two years have now passed since the publication of the Japanese version, I have, wherever possible, updated the tables and charts with newly recorded facts and figures. As the progress of the global automobile industry has been so rapid, an addendum reporting the latest progress of the industry has been included. Additionally, an author's message for the English version has been inserted in front of the main text. iv THE ORIGIN OF COMPETITIVE STRENGTH Once I began making the English version I found it was quite a difficult undertaking because of the language and cultural differences. Many people volunteered to assist me, but I could not possibly have finished the work with out the help of Jim Cain, Earl Quist, Jeff Smith and Martin Smith of Toyota Motor Sales, U.S.A, Inc. Along the way I encountered technical difficulties in producing the drafts, but thankfully, these were overcome through the capable assistance of Russ Bankson and Michio Inoue of TMS and my close personal friend, Nobuyoshi Nakamura. I would like to acknowledge all those who helped me while I was at MITI and Toyota. In closing, I must thank Genichi Nakamura, professor at the West Tokyo Science University, who unceasingly encouraged me in this book, and also Tatsuo Fukuda and Eiichi Kuroki, both at Diamond Inc., who assisted me in writing and publishing the book. I must express my hearty gratitude not only to the above-named people, but to my many friends who helped me as well. Thank you. Akira Kawahara v vii Author's Message for English Version Japan's auto manufacturers produced about one-half million vehicles in 1960. In the same year America's auto industry built 8 million vehicles. Who could have predicted that just 20 years later the Japanese auto industry would produce more than II million vehicles - 3 million more than their American counterparts manufactured in that same year - and become the world's leading auto producer for the next 10 years? Japan-U.S. Production of Motor Vehicles 14,000 ""cC: 12,000 IeInI 10,000 ::l 0 .c 8,000 I- cQ:) 6,000 0 .- 4,000 'c ::J 2,000 0 co "<t ~ Source: Japan Automobile Manufacturing Association, American Automobile Manufacturing Association The 1960s were pivotal years for Japanese manufacturers. They dedi cated themselves as an industry to develop compact and sub-compact cars with excellent fuel economy. They succeeded in producing those vehicles at the lowest cost by adopting the "Just-In-Time" production management system which Eiji Toyoda, the honorary chairman and the late Taiichi Ohno, the executive vice-president of Toyota Motor Co. developed. At the same time, they had succeeded in developing high quality cars by introducing the statis tical quality control proposed by the late W. Edwards Deming, professor of Columbia University, whose ideas have only recently been adopted by the u.s. auto industry. In Japan not only the auto industry but many other industries followed the doctrines of Dr. Deming and from them developed the management system ix AUTHOR'S MESSAGE known as Total Quality Control (TQC). TQC enabled Japanese manufactur ing industries to supply the highest-quality product at the minimum costs. This meticulous dedication to quality was born of experience. At the end of the 1950s Japanese automakers failed to sell their cars in the US. market because of their poor quality and performance. By the late 1960s after the implementation of such tools as TQC and the "Just-In-Time" produc tion system - Japanese autos had become competitive against US. products and other foreign cars in quality and cost. However, the consumer perception created by the 1950s continued to adversely affect sales even after their prod ucts had been improved. It took an unforeseen international crisis, however, to serve as the catalyst for the ascendance of Japanese autos in America. The "oil shocks" caused by Arab-Israeli war in 1973 and the Iranian revolution of 1979 surprised US. consumers, who favored large cars with large engines. Seem ingly overnight, gas prices skyrocketed, and suddenly people became fuel economy conscious. The so-called "gas guzzlers" traditionally built by US. auto manufacturers lost their market. Japan was an island nation with little space and little oil resources, where gasoline prices had always been about three times higher than in the U.S. Sud denly the world's largest market-the United States-was clamoring for the small, fuel-efficient cars which Japanese automakers manufactured in response to the demands of their domestic market. The rest was a simple matter of supply and demand. The Japanese cars flooded into the US. market. Certainly no one in Japan thought their auto industry would grow so dramatically so quickly, and few in the US. thought their own auto manufac turers would ever be so profoundly challenged in the marketplace. To some Americans, this challenge represented much more than mere competition for car and truck buyers; it represented nothing less than a challenge to America's national interest and its leadership role in the world. While the rapid ascendance of Japan's products threatened some in America, others sought to study how such companies as Toyota, Nissan, Honda and others had won more than 20 percent of the US. auto market. Clearly many American consumers were attracted to the fuel efficiency of Japanese autos, and many stayed loyal to their Toyota or Honda because these cars proved to be reliable, high-quality vehicles. The result was a new international quality benchmark for automobiles. x