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The Nonprofit Development Companion: A Workbook for Fundraising Success PDF

209 Pages·2010·3.238 MB·English
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The Nonprofit Development Companion & The AFP Fund Development Series The AFP Fund Development Series is intended to provide fund development professionals and volunteers, including boardmembers (and others interested in the nonprofit sector), with top-quality publications that help advance philan- thropyas voluntaryaction for the public good. Our goal is to provide practical, timely guidance and information on fundraising, charitable giving, and related subjects. The Association of Fundraising Professionals (AFP) and Wiley each bringtothisinnovativecollaborationuniqueandimportantresourcesthatresult in a whole greater than the sum of its parts. For information on other books in theseries,pleasevisit: http://www.afpnet.org The Association of Fundraising Professionals The Association of Fundraising Professionals (AFP) represents over 30,000 members in more than 207 chapters throughout the United States, Canada, Mexico, and China, working to advance philanthropy through advocacy, re- search,education,andcertificationprograms. The association fosters development and growth of fundraising professionals and promotes high ethical standards in the fundraising profession. For more informationortojointheworld’slargestassociationoffundraisingprofessionals, visitwww.afpnet.org. 2010–2011 AFP Publishing Advisory Committee CHAIR:D.C.Dreger,ACFRE DirectorofCampaigns/Americas,HabitatforHumanityInternational AngelaBeers,CFRE DirectorofDevelopment,DevereuxPoconoCenter NinaP.Berkheiser,CFRE PrincipalConsultant,YourNonprofitAdvisor LindaL.Chew,CFRE DevelopmentConsultant StephanieCory,CFRE,CAP DirectorofDevelopment,TheArcofChesterCounty PatriciaL.Eldred,CFRE DirectorofDevelopment,IndependentLivingInc. SamuelN.Gough,CFRE Principal,TheAFRAMGroup LarryHostetler,CFRE Director of Marketing and Fund Development, Sierra Vista Child & Family Services AudreyP.Kintzi,ACFRE DirectorofDevelopment,CourageCenter StevenP.Miller,CFRE DirectorofIndividualGiving,AmericanKidneyFund RobertJ.Mueller,CFRE VicePresident,HospiceFoundationofLouisville MariaElenaNoriega Director,NoriegaMalo&Associates PaulaK.Parrish,CFRE DirectorofAdvancement,FortWorthCountryDay MichelePearce DirectorofDevelopment,ConsumerCreditCounselingServiceofGreaterAtlanta LeslieE.Weir,MA,ACFRE DirectorofFamilyPhilanthropy,TheWinnipegFoundation SharonR.Will,CFRE DirectorofDevelopment,SouthWindHospice TimothyJ.Willard,PhD,CFRE VicePresidentforDevelopment,RankenTechnicalCollege JohnWiley&Sons,Inc.: SusanMcDermott SeniorEditor(Professional/TradeDivision) AFPStaff: RhondaStarr VicePresident,EducationandTraining ReedStockman AFPStaffSupport The Nonprofit Development Companion A Workbook for Fundraising Success Brydon M. DeWitt JohnWiley &Sons,Inc. Copyright#2011byBrydonDeWitt.Allrightsreserved. PublishedbyJohnWiley&Sons,Inc.,Hoboken,NewJersey. PublishedsimultaneouslyinCanada. Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmittedinanyformorbyany means,electronic,mechanical,photocopying,recording,scanning,orotherwise,exceptaspermittedunderSection 107or108ofthe1976UnitedStatesCopyrightAct,withouteitherthepriorwrittenpermissionofthePublisher, orauthorizationthroughpaymentoftheappropriateper-copyfeetotheCopyrightClearanceCenter,Inc.,222 RosewoodDrive,Danvers,MA01923,(978)750-8400,fax(978)646-8600,orontheWebatwww.copyright .com.RequeststothePublisherforpermissionshouldbeaddressedtothePermissionsDepartment,JohnWiley &Sons,Inc.,111RiverStreet,Hoboken,NJ07030,(201)748-6011,fax(201)748-6008,oronline atwww.wiley.com/go/permissions. LimitofLiability/DisclaimerofWarranty:Whilethepublisherandauthorhaveusedtheirbesteffortsinpreparing thisbook,theymakenorepresentationsorwarrantieswithrespecttotheaccuracyorcompletenessofthecontents ofthisbookandspecificallydisclaimanyimpliedwarrantiesofmerchantabilityorfitnessforaparticularpurpose. Nowarrantymaybecreatedorextendedbysalesrepresentativesorwrittensalesmaterials.Theadviceandstrategies containedhereinmaynotbesuitableforyoursituation.Youshouldconsultwithaprofessionalwhereappropriate. Neitherthepublishernorauthorshallbeliableforanylossofprofitoranyothercommercialdamages,includingbut notlimitedtospecial,incidental,consequential,orotherdamages. Forgeneralinformationonourotherproductsandservicesorfortechnicalsupport,pleasecontactourCustomer CareDepartmentwithintheUnitedStatesat(800)762-2974,outsidetheUnitedStatesat(317)572-3993orfax (317)572-4002. Wileyalsopublishesitsbooksinavarietyofelectronicformats.Somecontentthatappearsinprintmaynotbe availableinelectronicbooks.FormoreinformationaboutWileyproducts,visitourwebsiteatwww.wiley.com. LibraryofCongressCataloging-in-PublicationData DeWitt,BrydonM. Thenonprofitdevelopmentcompanion:aworkbookforfundraisingsuccess/BrydonM.DeWitt. p.cm.–(TheAFP/Wileyfunddevelopmentseries;194) Includesindex. ISBN978-0-470-58698-3;ISBN978-0-470-90654-5(ebk);ISBN978-0-470-90656-9(ebk); ISBN978-0-470-90657-6(ebk) 1. Nonprofitorganizations. 2. Fundraising. I. Title. HD62.6.D492010 0 658.15224—dc22 2010016374 PrintedintheUnitedStatesofAmerica. 10 9 8 7 6 5 4 3 2 1 Tomywife,Lou, whohasbeenmypartner, mysupport,andmylove throughoutmyadultlife. & Contents Foreword xiii Preface xv Acknowledgments xvii CHAPTER1 HowDoesDevelopmentMean? 1 DevelopmentisMarketing 2 DevelopmentisHolistic 3 DevelopmentIncludesFundraising 4 TheDevelopmentTeam 5 TheComponentsofSuccessfulDevelopmentPrograms 6 CHAPTER2 AClearandCompellingMission 9 Creating/Re-CreatingYourMissionStatement 10 UsingtheMissionStatement 11 TheGood,theBad,andtheUgly 12 InSummary 14 CHAPTER3 BuildingOwnershipthroughPlanning 15 ElementsofSuccessfulPlanning 16 EstablishingtheStrategicPlanningCommittee 16 ConductingtheStrategicPlanningCommitteeMeetings 18 ManagingthePlanandAchievingYourObjectives 19 PlanningforaCapitalCampaign 19 InSummary 21 CHAPTER4 CreatingtheCaseforSupport 25 TheInternalCaseStatement—BasicDevelopmentTool 26 WhattheInternalCaseStatementIncludes 28 TheProcessofCreatingtheInternalCaseStatement 30 TipsfortheWriter 31 PreparingPresentationalCaseStatementMaterials 31 InSummary 32 CHAPTER5 TellingYourOrganization’sStory 33 TheDefinitionandPurposeofMarketing 33 What’sinaName? 35 GettoKnowYourTargetAudiences 37 GettingtheWordOut 38 ix x contents UsingYourAvailableHumanResources 40 WritingtheMarketingandCommunicationsAction 41 InternalMarketingandCommunications 43 BeingPreparedforCrisisManagement 44 InSummary 45 CHAPTER6 TheFundraisingProgram 51 PlanningtoSucceed 51 TheAnnualFund—Acquiring,Keeping,andGrowingDonors 55 RaisingMajorGifts 62 PlannedGiving—AnotherWaytoRaiseMajorGifts 73 CapitalCampaigns 77 TheRoleofSpecialEventsinDevelopment 85 KeepingtheFriendsYouHaveMade 87 InSummary 90 CHAPTER7 ResearchandRecordkeeping 109 ‘‘MaketheJuiceWorththeSqueeze’’ 109 WhereAmI,andWhatDoIDo? 111 TheContinuingProcessofEvaluatingandPlanning 112 GeneralPrinciplesofProspectIdentification,Research, andRating 113 InSummary 114 CHAPTER8 TheOrganizationandUseofVolunteers 127 WhyDoWeVolunteer? 128 WhatVolunteersBringtoYourOrganization 128 MethodsforDevelopingVolunteer InvolvementandLeadership 130 SelectingtheRightPersonfortheJob 132 ExtendingtheInvitation 132 RecognizingandThankingVolunteers 133 DealingwithRecalcitrance 134 InSummary 135 CHAPTER9 BuildingandKeepinganEffectiveGoverningBoard 137 ThePrincipalFunctionsoftheBoard 139 BeginningtoBuildaStrongBoard 141 CreatingandGuidingtheProcess—the‘‘Committee onBoardWellness’’ 143 TheCEOandtheBoard—Who’sinChargeHere? 147 KeepingItintheFamily—ThoughtsonBoardRelations 148 TheSpecialCharacterofFoundationBoards 148 InSummary 150 CHAPTER10 YourOrganization’sRealChiefDevelopmentOfficer 163 ‘‘TrickleDownDevelopment’’ 164 TheCEOandtheComponentsofDevelopment 165 TheCEOandtheMajorGiftsProgram 166 contents xi ProvidingLeadershipinStewardship 167 InSummary 170 CHAPTER11 TheDevelopmentProfessional 173 IfDevelopmentProfessionalsAreSoImportant,WhyAren’t TheyAppreciated? 175 TheDevelopmentChiefandtheCEO 176 HowtoFindYourIdealDevelopmentProfessional 177 InSummary 179 AbouttheAuthor 185 AFPCodeofEthics 187 ADonorBillofRights 189 Index 191

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