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Werner Seiferlein Christine Kohlert   Editors The Networked Health-Relevant Factors for Office Buildings The Planned Health Second Edition fi The Networked Health-Relevant Factors for Of ce Buildings Werner Seiferlein Christine Kohlert (cid:129) Editors The Networked Health-Relevant Factors fi for Of ce Buildings The Planned Health Second Edition 123 Editors WernerSeiferlein Christine Kohlert TIMTechnologie-Innovation-Management RBSGROUP partof Drees & Sommer Frankfurt/Main, Germany Munich,Germany ISBN978-3-030-59225-7 ISBN978-3-030-59226-4 (eBook) https://doi.org/10.1007/978-3-030-59226-4 ThisbookwastranslatedfromGermanintoEnglishusinganoveltranslationprogramtestedaspartofa pilotproject.Theauthorshavereviewedthetextforthecorrectnessofparticularexpressions.Inafinal step,anative-English-speakinglectorreviewedthetranslationforquality. Translation from the German language edition: Die vernetzten gesundheitsrelevanten Faktoren für BürogebäudebyWernerSeiferleinandChristineKohlert,©SpringerFachmedienWiesbadenGmbH, einTeilvonSpringerNature2018.PublishedbySpringerViewegVerlag.AllRightsReserved. 2ndedition:©SpringerNatureSwitzerlandAG2021 Thisworkissubjecttocopyright.AllrightsarereservedbythePublisher,whetherthewholeorpart of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission orinformationstorageandretrieval,electronicadaptation,computersoftware,orbysimilarordissimilar methodologynowknownorhereafterdeveloped. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publicationdoesnotimply,evenintheabsenceofaspecificstatement,thatsuchnamesareexemptfrom therelevantprotectivelawsandregulationsandthereforefreeforgeneraluse. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained hereinorforanyerrorsoromissionsthatmayhavebeenmade.Thepublisherremainsneutralwithregard tojurisdictionalclaimsinpublishedmapsandinstitutionalaffiliations. ThisSpringerimprintispublishedbytheregisteredcompanySpringerNatureSwitzerlandAG Theregisteredcompanyaddressis:Gewerbestrasse11,6330Cham,Switzerland Foreword What message does the architecture of our new office building convey? Does it sufficiently represent the corporate philosophy? Does the refurbishment or reno- vation of an existing property improve its functionality? Decision-makers in companies are likely to be more driven by these and similar thoughts when plan- ning their buildings than by the interaction of health-relevant factors and their influence on corporate success. Correct is: The closely networked health-related factors make a significant contribution to the success of a company. To a large extent, they determine whether employees feel comfortable at their workplace, are motivated and perform at their best. The influences on health and well-being of employees are multifactorial: the design of the workspaces, the materials used, the indoor climate, the lighting, physical influences such as noise or psychological factors such as colours, contact possibilitieswithcolleaguesand,lastbutnotleast,thefurnishingoftheworkplaces themselves all plays a role. And this means that by far not all factors influencing well-being and health in an office or administration building are covered, because internal processes as well as team dynamics and management influences must also be taken into account. Thismakesitallthemoreimportantforvariousprofessionalstocontributetheir expertise during the planning, furnishing and commissioning of a building. It is only when these multifactorial influences are taken into account from a variety of perspectives—includingtheperspectiveofthearchitect,occupationalsafetyexpert, occupational physician, hygienist, occupational psychologist, industrial psycholo- gist, organizational psychologist and occupational therapist. This is why TÜV Rheinland specialists from various specialist areas work together and provide interdisciplinaryadvicetoclients.Onlyinthiswayisaholisticviewofthebuilding and its future users possible. According to the statistics authority Eurostat, the average working life in Germany in 2015 was around 38 years—many years in which employees spend a large part of the day at work and are exposed to both positive and negative influ- ences. If the factors that burden a building after it has been occupied, such as increased levels of pollutants due to the evaporation of building materials or v vi Foreword inventory, predominate and are associated with unpleasant odours, the air-conditioningsystembringsmorefrustrationthanpleasure.Andiftheemployees feel impaired by a lack of privacy, too few opportunities for rest and breaks, incorrect lighting, lack of ergonomics at the workplace or other environmental factors,theperformanceofthepersonsconcerneddrops.Intheworstcase,illnesses such as allergies, headaches, musculoskeletal disorders or psychological stress can lead to an increase in sick leave or employee turnover. This is associated with a well-known and widespread phenomenon in which a considerable number of employees in new or renovated buildings complain about health problems, the so-called sick building syndrome. The aforementioned factors not only have a negative impact on the health of employees and the economic success of the company,butalsoontheemployerbrandingeneral:thechancesofwinninghighly sought-after high potentialsandwell-qualifiedmanagersaredeclining. Inaddition, therearecostsfortheimprovementsinandaroundthebuildinginordertoeliminate the negative effects on the health and well-being of the employees. Thesearegoodreasonstoalreadyconsiderthenetworkedhealth-relevantfactors in office buildings in the planning phase. This book provides a comprehensive overview of the relevant influencing factors and bridges the gap to active imple- mentation with the checklist. Dr. Walter Dormagen Business Unit Manager, Hazardous Substances, Microbiology and Hygiene at TÜV Rhineland, Cologne, Germany Norbert Wieneke Business Unit Manager, Health Management and Occupational Safety at TÜV Rhineland, Cologne, Germany Preface Inthebeginning,therewasthethesisintheroom“Healthinanofficebuildingcan be planned”. Justasaheatingsystem,forexample,canbedesignedonthebasisofexperience and rules, so health can also be planned in an office building. This book is the realization of an idea, an idea that grew out of the task of constructinganofficebuildingforamanufacturerofpharmaceuticals.Thequestion of the networked health-relevant factors for office buildings quickly arose. Through numerous discussions with various specialists, with the designated authorsandeditors,aframeworkwiththenecessaryfactorsforthetopiccollection gradually developed. This framework was optimized and further refined in a joint workshop with the authors. In group work, the requirements were formed into a content structure depending on the chapters and then the texts were designed by the individual authors thanks to experience, practice and imagination. Particularly noteworthy here is the interdisciplinary cooperation, but also the joint, goal-oriented coopera- tion of “competitors” (it is probably one of the few books or text contributions in which, for example, several people from the furniture manufacturer business (de- signfunktion, Vitra and Kinnarps) work on a goal). The authors responsible met and/orconsultedeachotherontopicswherethecoordinationofthetextcontentwas helpful (e.g. the © Seiferlein 4 (cid:1) Ls, the colours in theory and practice, the influence on furniture; see Chap. 9, Table 9.1). Asisoftenthecase,thisdevelopmentpatternillustratesthenecessaryteamwork, working hand in hand for a common goal: “The planned health”. Thetargetgroupofthebookisareadershipfromdifferentdisciplines—building owners, architects, engineers, lawyers, psychologists, ergonomists, doctors, pro- fessors (e.g. economics, engineering technology), students, project managers, buyers, marketing staff, managing directors, project stakeholders, project devel- opers, investors etc.—as well as different types of people (cf. Seiferlein, Woyczyk 2017,p.101ff.:DerMensch)indifferentroles.Inordertooptimizecommunication and knowledge generation (ibid., p. 119 ff.: Knowledge Generation), a language vii viii Preface understandable to all was used (ibid., p. 16, Fig. 1-1: “The Networked Triangle”; p. 29 ff. for creating user requirements’ specific, functional, programming, etc.). The book is a guide that can be applied chapter by chapter, depending on the interests of the reader. This guideline underlines the goal of providing application-oriented and practical support. Possible problems are dealt with and possiblesolutionsarepointedoutandillustratedwithexamples.Recommendations are given for companies, both for conversions and for new buildings. Itwasimportanttoustobringthedifferentdisciplinestogether,andweenjoyed the exchange very much and it was extremely enriching. Health is an important issue. For companies, the health of their employees has the highest priority. With thisbook,wewanttogiveanoverviewandaguidelinetoallinterestedinthetopic. Frankfurt/Main, Germany Werner Seiferlein Munich, Germany Christine Kohlert Introductory Remarks What does health have to do with an administrative building? Thisquestion,whichissoimportantforushumans,isinvestigatedinthisbook. The essential factors are determined and discussed, and the health-relevant aspects related to an administration building are discussed in detail. This approach gener- ates the plannable and networked factors that form the basis for the design of an administration building. Here the economic or commercial share should not be strongly included in the determinationofresults.However,inGermanytherearemorethan40billioneuros Fig.1 Threelevelsofwell-being ix x IntroductoryRemarks peryearinlostproductionduetoillnessandinabilitytoworkcausedbyillness(cf. Spath et al. 2011, p. 40). Health is a high good. It is therefore legitimate to work out the facets of health determinants and consider them in detail when creating a workplace for a certain number of people. A book that meets this requirement creates a gap in the portfolio that is filled with it. Particular emphasis is placed on the three areas defined by the World Health Organization as critical to health: mental–social–physical well-being in the work- place. All three levels play an essential role in human satisfaction with regard to work and the working environment (see Fig. 1). Health Satisfaction Thestatement:“Healthinsteadofwealth”showswhatisveryimportanttoGermans for their quality of life. Eighty per cent want health for family and partnership. Therefore, health care plays an important role as an interdisciplinary construct in which different experts, specialists, but also users should be involved. Here, health is no longer measured in terms of illnesses, but in terms of satis- faction (cf. Martin 2006, Definition of job satisfaction If needs are satisfied in the work and/or the goals of the action are reached, then the feeling of satisfaction arisesasaresult.Sosomeoneismotivatedtoworkbecausehewantstoearnmoney and satisfied when he reaches his goal.). Nowadays, individualization plays a central role up to health satisfaction (cf. Huber et al. 2015). Holistic treatment concepts and individually implemented health care (personalized medicine) are goals for the future. Health orientation and responsibility for health lie primarily with each individual. Trends and drivers for the need for security and recognition and thus for health satisfaction were presented by Abraham Harold Maslow in his pyramid of needs for human motivation (the “Pyramid of Needs” by Maslow is a pyramidal representation of the hierarchy of human needs—in an article published in 1943, Maslow summarized his motivation theory for the first time; see Maslow 1943) (Fig. 2). Maslow formed a5-stagepyramid outofhuman needs. InStage1,heprovided the basic need like food, clothing, sleep, warmth, reproduction. These must be fulfilled before man is motivated to strive for the satisfaction of the next stages. Stage2dealsprimarilywiththeneedforsecurity.Theaimoftheprogrammeis to promote the protection and demarcation of the labour market, the creation of stocks and savings and the preservation of jobs. Stage 3 considers the social needs: love, affirmation, belonging to a group, human contacts. Stage 4 is followed by the my needs, i.e. the need for appreciation, such as recognition by the group or superiors, fame and honour, attention. The fifth and last stage finally consider the need for self-realization.

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