The National Renal Patient Record System and Technology Acceptance Ali Al-iady A dissertation to the University of Dublin, in partial fulfilment of the requirements for the degree of Masters of Science in Health Informatics 2011 Declaration I declare that the work described in this dissertation is, except where otherwise stated, entirely my own work, and has not been submitted as an exercise for a degree at this or any other university. Signed: ____________ Ali Al-iady Date: ______________ i Permission to lend and/or copy I agree that the Trinity College Library may lend or copy this dissertation upon request. Signed: _______________ Ali Al-iady Date: _________________ ii Acknowledgement The researcher would like to pay his regards to all the people that contributed in many ways to make this dissertation possible. A special debt is owed to Dr. Gaye Stephen who guided me throughout the research process and constructively criticised my work to make it better. Many thanks to all the survey respondents for their volunteer participation in this research. The researcher would also like to thanks the administration of two hospitals for allowing the researcher to conduct research in their premises and to collect data from their staff members. Special thanks to my family members and friends for their understanding, support and encouragement. A Special thanks to my big sister Fatima ( RIP 29/07/2011) who gave me the love and care, I will keep remember her in my prayers. iii Summary The prevalence and incidence of renal diseases worldwide is on increase. This is also evident in Ireland where it has become more difficult to manage the large number of patients presenting with renal failure. Keeping in view the reported benefits of these Electronic Patient Record Systems (EPRS) on the health-care system, two hospitals – Letterkenny Hospital and Sligo Hospital - have recently introduced into their haemodialysis units an EPRS, named eMEDRenal. Mindful of the critical need of a renal patient record system in Ireland, the present study investigates and describes the degree to which the staff members of these two units have accepted the new system and are ready to use it, with the help of a technology acceptance model. The technology acceptance model has been designed after reviewing a number of important technology acceptance models used in previous studies. The acceptance of the eMEDRenal system was benchmarked using a number of factors that can affect the user acceptance of technology. The study noted that staff members from both hospitals considered the eMEDRenal system to be useful for their professional career and claimed that it was easy to use. Staff members also regarded themselves as ready to use an EPRS and had a positive attitude towards the eMEDRenal system. The study also found that there is little difference in the acceptance of the eMEDRenal system among doctors and nurses. The study also proposed a technology acceptance model for future testing. Because the study has found the eMEDRenal system to be an acceptable EPRS for recording and sharing renal patients‟ data in the two hospitals of Ireland, it is suggested that the eMEDRenal system ought to be introduced into other haemodialysis units as well. However, for improved perceived readiness and ease of use among users, it is important to provide training on the use the eMEDRenal system to staff members prior its introduction into haemodialysis units a cross Ireland. iv Table of Content Table of Content ............................................................................................................................ iv List of Tables and Figures.............................................................................................................. ix Tables ............................................................................................................................................. ix Figures............................................................................................................................................. x Abbreviations ................................................................................................................................ xii CHAPTER 1 ................................................................................................................................... 1 INTRODUCTION .......................................................................................................................... 1 1.1 Study Background ............................................................................................................ 1 1.2 Research Questions .......................................................................................................... 2 1.3. Study Rationale ............................................................................................................... 2 1.4. Hypotheses ...................................................................................................................... 3 1.5. Outline of Dissertation .................................................................................................... 4 CHAPTER 2 ................................................................................................................................... 6 LITERATURE REVIEW ............................................................................................................... 6 2.1 Introduction ...................................................................................................................... 6 2.2 Renal Diseases in Ireland ................................................................................................. 7 2.2.1 Incidence and Prevalence .......................................................................................... 9 2.2.2. Treatment Facilities: .............................................................................................. 10 2.2.3. Control and Prevention Services:........................................................................... 12 2.3 Electronic Patient Record System .................................................................................. 13 2.3.1 Electronic Patient Record System Acceptance ....................................................... 17 2.3.2 Electronic Patient Record System in Ireland .......................................................... 20 2.4. The eMEDRenal System............................................................................................... 21 2.4.1 The eMEDRenal Foundation .................................................................................. 23 2.4.2 The Current Use of eMEDRenal: ........................................................................... 26 v 2.4.3 The Compliance of eMEDRenal with EHR and Renal Registry Standards ........... 26 2.5 Development of Conceptual Model ............................................................................... 27 2.5.1 Technology Acceptance Model .............................................................................. 27 2.5.2. Technology Acceptance Model in Healthcare ....................................................... 33 2.5.3. Other Models of Technology Acceptance in Healthcare ....................................... 36 2.5.4. Conceptual Model for eMEDRenal Acceptance.................................................... 38 2.6 Hypotheses Development .............................................................................................. 40 CHAPTER 3 ................................................................................................................................. 41 RESEARCH METHODOLOGY.................................................................................................. 41 3.1. Introduction ................................................................................................................... 41 3.2. Research Philosophy ..................................................................................................... 42 3.3. Research Approach ....................................................................................................... 43 3.4. Research Method .......................................................................................................... 44 3.5. Research Design............................................................................................................ 45 3.5.1. Literature Review................................................................................................... 47 3.5.2. Development of Technology Acceptance Model .................................................. 48 3.5.3. Development of Hypotheses .................................................................................. 48 3.5.4. Designing of Survey Questionnaire ....................................................................... 48 3.5.5. Selection of Initial Sample ..................................................................................... 50 3.5.6. Taking Consent from Final Sample and Formal Permission from Hospitals ........ 50 3.5.7. Data Collection ...................................................................................................... 51 3.5.8. Data Analysis ......................................................................................................... 52 3.5.9. Hypotheses Testing ................................................................................................ 52 3.5.10. Deriving Conclusion ............................................................................................ 53 3.6. Ethical and Legal Considerations ................................................................................. 53 3.7. Limitations. ................................................................................................................... 54 CHAPTER 4 ................................................................................................................................. 56 vi RESULTS AND DISCUSSION ................................................................................................... 56 4.1. Introduction ................................................................................................................... 56 4.2. Reliability Analysis ....................................................................................................... 56 4.3. Socio-Demographics ..................................................................................................... 56 4.3.1. Age ......................................................................................................................... 57 4.3.4. Profession ............................................................................................................... 59 4.4. Descriptive Statistics ..................................................................................................... 60 4.5. T-test: ............................................................................................................................ 63 4.6. Bivariate Correlation Analysis ...................................................................................... 67 4.7. Discussion on Study Findings:...................................................................................... 76 CHAPTER 5 ................................................................................................................................. 82 CONCLUSIONS AND RECOMMENATIONS .......................................................................... 82 5.1. Introduction ................................................................................................................... 82 5.2. Conclusions ................................................................................................................... 82 5.2.1. Acceptance of the eMEDRenal system among Hospital Staff ............................. 82 5.2.2. Acceptance of the eMEDRenal system among Doctors and Nurses ..................... 83 5.2.3. Revised Technology Acceptance Model ............................................................... 83 5.3. Recommendations ......................................................................................................... 85 5.3.1. Recommendations for Future Research ................................................................. 85 5.3.2. Recommendations for Practice .............................................................................. 86 5.4. Limitations .................................................................................................................... 87 REFERENCES ............................................................................................................................. 88 APPENDICES ............................................................................................................................ 100 Appendix A: Survey Questionnaire ................................................................................... 100 Questionnaire ................................................................................................................. 100 Appendix B: Information Letter and Consent Form. ......................................................... 106 Information Letter .......................................................................................................... 106 vii Consent Form for Study Participants ............................................................................. 108 Appendix C: Tables of Bivariate Correlation Analysis ..................................................... 109 Letterkenny Sample ....................................................................................................... 109 Sligo Sample .................................................................................................................. 111 Both Letterkenny and Sligo Sample .............................................................................. 114 Appendix D: Tables of Independent Sample t-test ............................................................ 115 Appendix E: Ethics Committee Application Forms. ......................................................... 118 School of Computer Science and Statistics Research Ethical Application Form .......... 118 Request Ethical Approval from SCSS.TCD .................................................................. 126 Request Ethical Approval from Letterkenny General Hospital ..................................... 127 Request Ethical Approval from Sligo General Hospital ................................................ 128 Request Permission To Conduct A Study(Sligo) .......................................................... 147 Appendix F: Ethics Approval Letter .................................................................................. 149 Ethics Approval Letter From SCSS.TCD ...................................................................... 149 Permission To Conduct A Study (Sligo Hospital) ......................................................... 150 Permission To Conduct A Study (Letterkenny Hospital) .............................................. 151 viii List of Tables and Figures Tables Table 2.1: Renal units in Ireland 11 Table 4.1: Age distribution of study sample 57 Table 4.2: Gender distribution of study sample 58 Table 4.3: Sample‟s level of education 58 Table 4.4: Sample‟s profession 59 Table 4.5: Descriptive Statistics 61 Table 4.6: Comparison of Doctors‟ and Nurses‟ Scores 64 Table 4.7: Levene‟s Test for Equality of Variance 66 Table 4.8: Correlation Analysis for Hypothesis 1 – Letterkenny Sample 67 Table 4.9: Correlation Analysis for Hypothesis 1 – Sligo Sample 68 Table 4.10: Correlation Analysis for Hypothesis 2 – Letterkenny Sample 69 Table 4.11: Correlation Analysis for Hypothesis 2 – Sligo Sample 69 Table 4.12: Correlation Analysis for Hypothesis 3 – Letterkenny Sample 70 Table 4.13: Correlation Analysis for Hypothesis 3 – Sligo Sample 71 Table 4.14: Correlation Analysis for Hypothesis 1 73 Table 4.15: Correlation Analysis for Hypothesis 2 74 Table 4.16: Correlation Analysis for Hypothesis 3 75 ix
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