the myths of innovation scott berkun Technology / Business How do you know whether a hot technology will succeed or fail? Or where the next big idea will come from? The best answers come not from the popular myths we tell about innovation, but instead from time-tested truths that explain how we’ve made it this far. This book shows the way. the myths of innovation “Small, simple, powerful: an innovative book about innovation.” —DonNorman, NielsenNormanGroup,NorthwesternUniversity; authorofEmotional Design and Design of Everyday Things “The naked truth about innovation is ugly, funny, and eye- opening, but it sure isn’t what most of us have come to believe. With this book, Berkun sets us free to try to change the world, unencumbered with misconceptions about how innovation happens.” —GuyKawasaki, authorofThe Art of the Start “This book cuts through the hype, analyzes what is essential, and more importantly, what is not. You will leave with a thorough understanding of what really drives innovation.” —WernerVogels,CTO,Amazon.com US $24.99 CAN $32.99 ISBN-10: 0-596-52705-5 ISBN-13: 978-0-596-52705-1 y(7IA5J6*PMRKPL( +\!$!&!;!} .kool uoy edaM Praise for The Myths of Innovation “The naked truth about innovation is ugly, funny, and eye-opening, but it sure isn’t what most of us have come to believe. With this book,Berkunsetsusfreetotrytochangetheworld,unencumbered with misconceptions about how innovation happens.” —Guy Kawasaki, author ofThe Art of the Start “Brimmingwithinsightsandhistoricalexamples,Berkun’sbooknot onlydebunkswidelyheldmythsaboutinnovation,italsopointsthe waytowardmakingyournewideasstick.Evenintoday’sultra-busy commercial world, reading this book will be time well spent.” —Tom Kelley, GM, IDEO; author ofThe Ten Faces of Innovation “TheMythsofInnovationisinsightful,inspiring,evocative,andjust plain fun to read. And on top of that it goes to the heart of innova- tion and its many challenges. It’s totally great.” —John Seely Brown, former Chief Scientist of Xerox, and Director, Xerox Palo Alto Research Center (PARC); current Chief of Confusion “I love this book! On every page—actually, in every paragraph—the readerexperiencesamind-changingmoment.ScottBerkunisamas- ter demythologizer, and even though one is left sitting among the debrisofpreviouslycherishedbeliefs,theoveralleffectisenriching, comforting, inspiring. Wise, witty, packed with fascinating history, compellinganecdotes,andpricelessideas,itequipsthereaderwitha posture toward promoting innovation that will simply leave other managers behind, terminally encumbered by their reliance on dis- credited myths. A must read.” —Richard Farson, President, Western Behavioral Sciences Institute; author ofManagement of the Absurd: Paradoxes in Leadership “Berkununravelsthemisconceptionsofwhereideascomefromwith wit, realism, and authority. This book will change the way you think about invention—permanently.” —Gina Trapani, Lifehacker.com “Would-be trailblazers and worldchangers should stop waiting for lightning to strike their laptops and study the wisdom Scott Berkun has gathered instead. Methodically and entertainingly dismantling theclichésthatsurroundtheprocessofinnovation,Berkunreminds us that there are no shortcuts to breakthroughs, and that creativity is its own reward.” —Scott Rosenberg, author ofDreaming in Code, and cofounder of Salon.com “If you care about being innovative, whether for yourself, your com- pany, or your students, you need to know where the truth lies— what the myths are. Scott Berkun’s book dispels the myths while providing solid advice about the practice. All this in an eminently readable, enjoyable style that delights as it informs. Small, simple, powerful: an innovative book about innovation.” —Don Norman, Nielsen Norman Group, Northwestern University; author ofEmotional Design andDesign of Everyday Things “No word in the current business arena is more used with incorrect applicability than the wordinnovation. Scott’s tome is understand- able, thoughtful, often contrarian, and a great read.” —Richard Saul Wurman, author ofInformation Anxiety, and creator of the TED conferences “This book cuts through the hype, analyzes what is essential, and more importantly, what is not. You will leave with a thorough understanding of what really drives innovation.” —Werner Vogels, CTO, Amazon.com “This book shatters the sacred cows of innovation myths and gives real-worldinnovatorsinsightintomakinginnovationsthatmatter.” —Jim Fruchterman, CEO, Benetech; 2006 MacArthur Fellow “Berkun shows us what innovation isn’t, challenging our precon- ceived notions of what innovation means. Whether you agree or disagree with Scott, this book will make you think.” —Gary William Flake, Ph.D., Founding Director, Microsoft Live Labs “Berkun looks into innovation myths and reveals how they can dam- age true organizational creativity. He reveals the myths but also provides an incredibly useful framework for going forward—this is an awesome book.” —Tara Hunt, Founder, Citizen Agency “This book is a wake-up call for both business people and technolo- gists alike. It dispels many of the misguided notions about how innovation works and lets us all come to a better understanding of just what innovation means and how it can create change in the world.” —David Conrad, Studio Director, Design Commission, Inc. “How I ran a startup without reading this book baffles the mind.” —Richard Stoakley, CEO, Overcast Media, Inc. “As individuals, corporations, and nations struggle to master the increasing technological and social complexities of the modern world, a deeper understanding of the mechanisms of innovation is required to make effective policy and business decisions. Berkun’s approachable and fast-paced book provides an excellent introduc- tion to the issues involved while demolishing common misconcep- tions and leaving the reader hungry to learn more.” —Cory Ondrejka, CTO, Linden Lab, creators of Second Life “Essentialreadingfordesigners,technologists,thinkers,anddoers:if youwanttolearnhowandwhentoreallyinnovate,readthisbook.” —James Refill, Design Manager, Search & Social Media Group, Yahoo! “Aquickandengagingread.Exposestherealitiesfacedbysuccessful inventors,debunkssilver-bulletsolutionsotherswishweretrue,and offers real approaches for making things that transform our lives.” —Bo Begole, Manager, Ubiquitous Computing Lab, PARC Research “The Myths of Innovation is not just funny, perceptive, and useful— it’s downright inspiring!” —Erin McKean, Editor,Oxford American Dictionary “I loved this book. It’s an easy-to-read playbook for people wanting to lead and manage positive change in their businesses.” —Frank McDermott, Marketing Manager, EMI Music “Berkun’s guide to innovation is straightforward, succinct, and highly engaging. Use once and be glad. Use regularly and dramati- cally increase your odds of success.” —Douglas K. Smith, author ofMake Success Measurable! andFumbling the Future: How Xerox Invented, Then Ignored, the First Personal Computer “Berkun’s latest book is a readable analysis of the history of innova- tion and popular misconceptions. His myth debunking will help innovators, managers of innovative teams, or funders of innovative activities. I’m buying copies for my entire lab.” —Michael N. Nitabach, Assistant Professor, Department of Cellular Physiology, Yale University School of Medicine the myths of innovation the myths of innovation scott berkun Beijing • Cambridge • Farnham • Köln • Paris • Sebastopol • Taipei • Tokyo The Myths of Innovation by Scott Berkun Copyright © 2007 Scott Berkun. All rights reserved. Printed in Canada. Published by O’Reilly Media, Inc., 1005 Gravenstein Highway North, Sebastopol, CA 95472. O’Reilly books may be purchased for educational, business, or sales promotional use. Online editions are also available for most titles (safari.oreilly.com).Formoreinformation,contactourcorporate/institutional sales department: (800) 998-9938 [email protected]. Editor: Mary Treseler O’Brien Proofreader: Reba Libby Production Editor: Indexer: Ellen Troutman Zaig Marlowe Shaeffer Interior Designer: Ron Bilodeau Copyeditor: Marlowe Shaeffer Illustrator: Robert Romano Printing History: May 2007: First Edition. Nutshell Handbook, the Nutshell Handbook logo, and the O’Reilly logo are registered trademarks of O’Reilly Media, Inc.The Myths of Innovation and related trade dress are trademarks of O’Reilly Media, Inc. Manyofthedesignationsusedbymanufacturersandsellerstodistinguishtheir products are claimed as trademarks. Where those designations appear in this book, and O’Reilly Media, Inc. was aware of a trademark claim, the designations have been printed in caps or initial caps. While every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions, or for damages resulting from the use of the information contained herein. ISBN-10: 0-596-52705-5 ISBN-13: 978-0-596-52705-1 [F]