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The Moral Distress Syndrome Affecting Physicians The Moral Distress Syndrome Affecting Physicians How Current Healthcare Is Putting Doctors and Patients at Risk Eldo E. Frezza, MD, MBA, FACS First published 2021 by Routledge 52 Vanderbilt Avenue, New York, NY 10017 and by Routledge 2 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN Routledge is an imprint of the Taylor & Francis Group, an informa business © 2021 Taylor & Francis The right of Eldo E. Frezza to be identified as author of this work has been asserted by him in accordance with sections 77 and 78 of the Copyright, Designs and Patents Act 1988. All rights reserved. No part of this book may be reprinted or reproduced or utilised in any form or by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying and recording, or in any information storage or retrieval system, without permission in writing from the publishers. Trademark notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe. Library of Congress Cataloging-in-Publication Data Names: Frezza, Eldo E., author. Title: The moral distress syndrome affecting physicians : how current healthcare is putting doctors and patients at risk / Eldo E. Frezza. Description: New York, NY : Routledge, 2021. | Includes bibliographical references and index. Identifiers: LCCN 2020012901 (print) | LCCN 2020012902 (ebook) | ISBN 9780367473044 (hardback) | ISBN 9780367471538 (paperback) | ISBN 9781003034766 (ebook) Subjects: MESH: Physicians--psychology | Burnout, Professional--psychology | Psychological Distress Classification: LCC R690 (print) | LCC R690 (ebook) | NLM WA 495 | DDC 158.7/23--dc23 LC record available at https://lccn.loc.gov/2020012901 LC ebook record available at https://lccn.loc.gov/2020012902 ISBN: 978-0-367-47304-4 (hbk) ISBN: 978-0-367-47153-8 (pbk) ISBN: 978-1-003-03476-6 (ebk) Typeset in Garamond by Deanta Global Publishing Services, Chennai, India To all the physicians who are suffering in silence and in the dark. To all involved in healthcare systems who are forgetting that physicians are their customers. Satisfied physicians produce satisfied patients. To my children Edoardo and Gianmarco, who have witnessed a lot in their young age. Contents About the Author ...............................................................xv Why Write This Book? ....................................................xvii What Is Moral Distress? ...................................................xxi SeCtion 1 tHe iSSUeS FUeLinG MoRAL DiStReSS SYnDRoMe 1 Two Old Friends ......................................................3 1.1 Definition of Moral Distress .......................................6 Reference .............................................................................7 Suggested Reading ..............................................................7 2 The Grand Round Lecture .......................................9 2.1 Moral Distress Syndrome ...........................................9 2.2 Moral Pain ..................................................................11 2.3 Moral Injury ...............................................................13 2.4 Moral Distress ............................................................13 References ..........................................................................14 3 Litigation Syndrome ..............................................17 3.1 Definition and Symptoms of Litigation Syndrome ......17 3.2 Burnout and Suicide ..................................................18 3.3 Emotional Detachment ..............................................19 References ..........................................................................20 Suggested Reading .............................................................20 vii viii ◾ Contents 4 Burnout ..................................................................23 4.1 Causes of Burnout .....................................................23 4.2 Side Effects of Burnout ............................................24 4.3 Suicide and PTSD ......................................................24 4.4 Depression Symptoms Even in Medical Students ....26 4.5 Must Be Healthy to Get Licensures ..........................27 References .........................................................................28 Suggested Reading .............................................................29 5 Suicide: From Medical Student, to Resident, to Clinician .................................................................31 5.1 Risk of Suicide in Physicians .....................................31 5.2 Stress Factors and Side Effects ..................................32 5.3 Suicide in the USA .....................................................33 5.4 Lack of Policies ..........................................................34 References ..........................................................................36 Suggested Reading .............................................................36 6 Why Have Physicians Suffered a Lack of Recognition? ..........................................................37 6.1 Stressful Profession ....................................................37 6.2 Lack of Satisfaction ....................................................38 6.3 Lack of Recognition ...................................................39 6.4 Physicians Are at Risk ...............................................40 6.5 Fear of Losing the License ........................................41 References ..........................................................................42 Suggested Reading .............................................................43 7 Can Malpractice Claims Create Permanent Injury? ....45 7.1 Aggressive Environment to Work In .........................45 7.2 Distress of a Lawsuit ................................................ 46 7.3 Guilty till Proven Innocent .......................................47 7.4 Communicate with Patients .....................................48 References ..........................................................................50 Suggested Reading ...........................................................50 8 Why Is Medicine Burning Out Physicians?............51 8.1 Financial Pressures ....................................................51 Contents ◾ ix 8.2 Hamster in a Wheel ..................................................52 8.3 Lack of Respect toward Physicians ...........................53 Suggested Reading .............................................................56 9 Broken Systems and Culture .................................57 9.1 Corporate Culture ......................................................57 9.2 Increasing Denial of Insurance Services ..................59 9.3 Refusing Clinical Evidence ........................................60 9.4 Locum Company Cartels ...........................................62 Suggested Reading .............................................................63 10 Physicians Leaving Medicine .................................65 10.1 Lost Goals ..................................................................65 10.2 Medicine Is an Art, Not Just a Business ...................67 References .........................................................................68 11 Impossible Victory: Physicians Are the New Chain Worker .........................................................69 11.1 Managers Who Lack Clinical Training .....................69 11.2 Managers and Physicians Have Opposing Aims ......71 11.3 Medicine Is Not a Cook Book ..................................72 Suggested Reading .............................................................73 12 Emotional Trauma: Brain Zapping and Concussion .............................................................75 12.1 Emotional Trauma .....................................................75 12.2 The Similar Symptoms of Concussion and Moral Distress ......................................................................76 12.3 Brain Zapping ...........................................................77 Suggested Reading .............................................................79 13 Divorce among Physicians .....................................81 13.1 Physician Divorce Study ............................................81 13.2 Specialty Traits ...........................................................82 13.3 Divorce in the USA ...................................................84 13.4 Average First Marriage Duration ...............................85 13.5 Cost for the Taxpayers ..............................................87 References ..........................................................................87 Suggested Reading ............................................................88

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