TTHHEE MMIILLLLIIOONN--DDOOLLLLAARR FFIINNAANNCCIIAALL AADDVVIISSOORR This page intentionally left blank The Million-Dollar Financial Advisor Powerful Lessons and Proven Strategies from Top Producers DDAAVVIIDD JJ.. MMUULLLLEENN,, JJRR.. AMERICAN MANAGEMENT ASSOCIATION New York ‡ Atlanta ‡ Brussels ‡ Chicago ‡ Mexico City San Francisco ‡ Shanghai ‡ Tokyo ‡ Toronto ‡ Washington, D.C. Special discounts on bulk quantities of AMACOM books are available to cor- porations, professional associations, and other organizations. For details, con- tact Special Sales Department, AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Tel.: 212-903-8316. Fax: 212-903-8083. Email: [email protected] Website: www.amacombooks.org/go/specialsales To view all AMACOM titles go to: www.amacombooks.org This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the pub- lisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent pro- fessional person should be sought. Library of Congress Cataloging-in-Publication Data Mullen, David J., Jr. The million-dollar financial advisor : powerful lessons and proven strategies from top producers / David J. Mullen, Jr. p. cm. Includes index. ISBN-13:978-0-8144-1472-9 ISBN-10:0-8144-1472-9 1. Financial planners. 2. Financial services industry. 3. Investment advisors. 4. Fin- ancial planners—Case studies. 5. Investment advisors—Case studies. I. Title. HG179.5.M848 2010 332.6—dc22 2009025149 © 2010 David J. Mullen Jr. All rights reserved. Printed in the United States of America. This publication may not be reproduced, stored in a retrieval system, or transmit- ted in whole or in part, in any form or by any means, electronic, mechanical, pho- tocopying, recording, or otherwise, without the prior written permission of AMACOM, a division of American Management Association, 1601 Broadway, New York, NY 10019. Printing number 10 9 8 7 6 5 4 3 2 1 To my parents: the late Dave, Sr., and Rosemary Mullen. Not only were they wonderful parents, but both were teachers who inspired me to share knowledge with others. This page intentionally left blank CCOONNTTEENNTTSS Acknowledgments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 PART 1: THE LESSONS 1 Lesson #1: The Top Advisor Mindset. . . . . . . . . . . . . . . . . . . . . 23 2 Lesson #2: The “Leverage of Size” Principle. . . . . . . . . . . . . . . . 37 3 Lesson #3: Professional Development . . . . . . . . . . . . . . . . . . . . 50 4 Lesson #4: Specialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 5 Lesson #5: Relationship Focus . . . . . . . . . . . . . . . . . . . . . . . . . 72 6 Lesson #6: Marketing Best Practices . . . . . . . . . . . . . . . . . . . . . 82 7 Lesson #7: Professional Referral Networks . . . . . . . . . . . . . . . . 113 8 Lesson #8: Nonprofit Organization Involvement . . . . . . . . . . . . 131 9 Lesson #9: Long-Term Orientation . . . . . . . . . . . . . . . . . . . . . 144 10 Lesson #10: Creating a Team . . . . . . . . . . . . . . . . . . . . . . . . . 154 11 Lesson #11: Wealth Management . . . . . . . . . . . . . . . . . . . . . . 167 12 Lesson #12: Commitment to Service . . . . . . . . . . . . . . . . . . . . 179 13 Lesson #13: Time Management. . . . . . . . . . . . . . . . . . . . . . . . 194 PART 2: PUTTING THE LESSONS INTO PRACTICE 14 Taylor Glover: Lessons from the Very Top . . . . . . . . . . . . . . . . 209 15 Henry Camp: Going from Good to Great. . . . . . . . . . . . . . . . . 227 16 The Asset Challenge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 AACCKKNNOOWWLLEEDDGGMMEENNTTSS To my loving family, for providing their unconditional love and sup- port. Thank you Cynthia, Katie, John, David, and Nathan. I would also like to thank the top advisors I had the privilege of working with and talking to about their extraordinary business prac- tices. They unselfishly gave their time so that my readers could ben- efit from their hard-earned lessons. These top advisors are among the best role models the financial services industry has. I would like to thank my agent, Wendy Keller and AMACOM for believing in this book. My editor Bob Shuman did great work with the manuscript. And thanks to Pam Liflander for being my editing partner in this book, providing her services to make the most of my work.
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