The Mentoring Manual: Your step by step guide to being a better mentor

221 Pages·2014·4.908 MB·English

by  Julie Starr

As a mentor you must be many things: role model, expert, “A clear, pragmatic and accessible guide for mentors.”
advocate, cheerleader, enforcer and friend. Plus you must Professor David Clutterbuck, author, speaker, and co-founder
make a positive, lasting difference to the knowledge, skills of the European Mentoring and Coaching Council
and prospects of your mentee.
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So, being a mentor is a big responsibility. But with e The
The Mentoring Manual, getting it right is easy.
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Based on methods developed – and proven – in business, n
this highly practical book will show you how mentoring works. t entoring
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It will take you step-by-step through everything you need to r
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know and do, and show you how both parties can get the n
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best from the relationship.

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Understand what mentoring really is and how to do it well a
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Feel fully confi dent in your ability to be a great mentor u
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Develop key skills like listening, collaboration and coaching l

Help your mentee feel more knowledgeable, confi dent and valued
Pass on your skills, experience and expertise to colleagues
and contacts
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Get the most from mentoring: help your mentee, I
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develop your skills and make a positive difference

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“ A breath of fresh air compared with many books on coaching and
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mentoring. The process of mentoring and the potential pitfalls are
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presented in a clear and challenging way.”
David Megginson, Emeritus Professor of HRD, Sheffi eld Hallam
£14.99
BUSINESS
Your step by step guide
ISBN 978-1-292-01789-1
to being a better mentor
Cover design: Rob Day
Visit our website at JULIE STARR
www.pearson-books.com 9 781292017891
CVR_STAR7891_01_SE_CVR.indd 1 26/08/2014 13:35
Praise for other books by Julie Starr
The Coaching Manual 2010, Harlow: Pearson Education
Widely recognised as a leading practical handbook on coaching,
The Coaching Manual combines an understanding of coaching
principles, skills, attitudes and behaviours, along with practical
guidance and a comprehensive toolkit for coaches.
The Coaching Manual demystifies the full coaching process, from first
step to final meeting. This is the complete guide to coaching and
includes models, perspectives, skills, case studies, tips and advice.
Praise for The Coaching Manual includes:
The Coaching Manual is the most current,
comprehensive practical and best-illustrated source
I have ever seen. It compellingly teaches the mind-set
of keeping the responsibility on the coach combined
with a powerful, realistic skill set.
Dr Stephen R. Covey, author of
The 7 Habits of Highly Effective People
The most comprehensive book on the practice of
coaching that I have come across. If anyone wishes to
become a one-to-one coach and only read one book
about it, this could well be that book.
Sir John Whitmore, Executive Chairman,
Performance Consultants International
and author of Coaching for Performance
Brilliant Coaching 2011, Harlow: Pearson Education
Coaching is fast becoming the must-have leadership skill and
this book shows how anyone can become a brilliant coach at
work. Based on methods specifically developed and proven
in business, you will discover what it takes to be a coach, how
to use the core coaching methods and how to apply these to
common coaching scenarios.
A01_STAR7891_01_SE_FM.indd 1 16/08/2014 12:30
Containing simple, practical ways to becoming a brilliant coach
at work, you will be able to unlock your unique coaching ability
and reap the rewards in no time at all.
Praise for Brilliant Coaching includes:
Extremely effective tips on coaching principles
backed up by true-to-life examples and exercises
throughout. A ‘brilliant’ tool for success.
Dr Stephen R. Covey, author of
The 7 Habits of Highly Effective People
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The
Mentoring
Manual
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A01_STAR7891_01_SE_FM.indd 4 16/08/2014 12:30
The Mentoring
Manual
Your step by step guide to
being a better mentor
Julie Starr
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Pearson education Limited
Edinburgh Gate
Harlow CM20 2JE
United Kingdom
Tel: [phone]
Web: www.pearson.com/uk
First published 2014 (print and electronic)
© Pearson Education Limited 2014 (print and electronic)
The right of Julie Starr to be identified as author of this work has been asserted by her
in accordance with the Copyright, Designs and Patents Act 1988.
Pearson Education is not responsible for the content of third-party internet sites.
ISBN: 978–1-292–01789–1 (print)
978–1-292–01791–4 (PDF)
978–1-292–01792–1 (ePub)
978–1-292–01790–7 (eText)
British Library Cataloguing-in-Publication Data
A catalogue record for the print edition is available from the British Library
Library of Congress Cataloging-in-Publication Data
A catalog record for the print edition is available from the Library of Congress
The print publication is protected by copyright. Prior to any prohibited reproduction,
storage in a retrieval system, distribution or transmission in any form or by any
means, electronic, mechanical, recording or otherwise, permission should be
obtained from the publisher or, where applicable, a licence permitting restricted
copying in the United Kingdom should be obtained from the Copyright Licensing
Agency Ltd, Saffron House, 6–10 Kirby Street, London EC1N 8TS.
The ePublication is protected by copyright and must not be copied, reproduced,
transferred, distributed, leased, licensed or publicly performed or used in any way
except as specifically permitted in writing by the publishers, as allowed under the
terms and conditions under which it was purchased, or as strictly permitted by
applicable copyright law. Any unauthorised distribution or use of this text may be a
direct infringement of the author’s and the publishers’ rights and those responsible
may be liable in law accordingly.
10 9 8 7 6 5 4 3 2 1
18 17 16 15 14
Cover design: Rob Day
Print edition typeset in 9.5pt Giovanni by 30
Print edition printed and bound in Great Britain by Henry Ling Ltd, at the Dorset Press,
Dorchester
NOTE THAT ANY PAGE CROSS REFERENCES REFER TO THE PRINT EDITION
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Contents
About the author ix
Author’s acknowledgements x
Introduction xi
1
What is mentoring? And what is it not? 1
2
What’s different about a mentoring
relationship? 25
3
Guiding principles for mentors 41
4
What do good mentors do well? 63
5
A process to support your journey 93
6
Pitfalls for the less experienced traveller 137
7
Summary and closing thoughts 175
Appendices 185
Index 201
vii
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about the author
Julie Starr is an executive coach, mentor, writer and speaker. She
works with individuals and organisations to help them clarify a
sense of purpose and remove obstacles to progress.
Author of two best-selling books on coaching, The Coaching
Manual and Brilliant Coaching, Julie is also a passionate advocate
of mentoring. She says:
‘Mentoring isn’t about changing someone, or getting someone to do
something differently, it’s about waking someone up to who they really
are. The mentor’s challenge is to distil their own experience into bite-
sized chunks of wisdom, help or guidance in ways that ultimately help
them to discover that.’
ix
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