University of Wisconsin Milwaukee UWM Digital Commons Teses and Dissertations May 2016 Veteran as Leader: the Lived Experience with Army Leader Development Michael James Kirchner University of Wisconsin-Milwaukee Follow this and additional works at: htps://dc.uwm.edu/etd Part of the Adult and Continuing Education and Teaching Commons, Business Administration, Management, and Operations Commons, and the Military and Veterans Studies Commons Recommended Citation Kirchner, Michael James, "Veteran as Leader: the Lived Experience with Army Leader Development" (2016).Teses and Dissertations. 1165. htps://dc.uwm.edu/etd/1165 Tis Dissertation is brought to you for free and open access by UWM Digital Commons. It has been accepted for inclusion in Teses and Dissertations by an authorized administrator of UWM Digital Commons. For more information, please contact VETERAN AS LEADER: THE LIVED EXPERIENCE WITH ARMY LEADER DEVELOPMENT by Michael J. Kirchner A Dissertation Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Philosophy in Urban Education at The University of Wisconsin-Milwaukee May 2016 ABSTRACT VETERAN AS LEADER: THE LIVED EXPERIENCE WITH ARMY LEADER DEVELOPMENT by Michael J. Kirchner The University of Wisconsin-Milwaukee, 2016 Under the Supervision of Barbara J. Daley, Ph.D. This phenomenological study examined the lived leader development experience of Post 9/11 Army veterans while serving in the armed forces. At least $10-$15 billion is spent annually on leadership development in the United States and human resource executives claim developing leaders is their number one priority over the next five years. Simultaneously, companies actively hiring veterans claim the former service member's leadership abilities are their most desired quality. Inspection of the Army’s leader development program offers an opportunity for employers to integrate revised approaches in their own leadership development initiatives. A purposive sample of ten Army veterans—six males and four females—ranging in age from 18 to over 21 upon enlistment completed a leadership autobiography about their pre- military leadership experience. The former service members were subsequently interviewed about their leader development experience while serving in the Army. Four primary themes emerged and outlined the lived Army leader development experience: (a) consistent first Army experiences, (b) impact of observing, (c) performing is essential, and (d) we are all leaders despite not understanding the process. A discussion about the study’s purpose, review of pertinent literature, data collection and analysis process, and findings are presented. The paper ii concludes with an examination of the findings; offers implications for the Army, veterans, and employers; and proposes future research. iii © Copyright by Michael J. Kirchner, 2016 All Rights Reserved iv Dedication From high school coaches and teachers to the office managers, program directors, and C- level executives, great leadership is not an inherent trait or behavior. This study is for those who intentionally develop their capacity to lead. v TABLE OF CONTENTS Abstract……………………………………………………………………………………ii List of Figures……………………………………………………………………………..x List of Tables……………………………………………………………………………..xi Acknowledgements………………………………………………………………………xii CHAPTER I. Introduction……………..……………………………………………………………..1 Purpose of the Study………………………………………………………4 Research Question………………..……………………………………….5 Need for Study……………………………………………………….…....5 Significance of the Study………………………………………………...10 Participants……………………………………………………………….15 Return on Investment…………………………………………………….17 Intent……………………………………………………………………..17 Conceptual Framework…………………………………………………..18 Leadership Definitions…………………………………………………...20 Limitations………………………………………………………….........22 Assumptions……………………………………………………………...23 Conclusion……………………………………………………………….25 II. Literature Review……………………...……………………………………………27 Method………………………………………………………………...…27 Leaders and Leadership………………………………………………….29 Leadership Development………………………………………………...33 vi Knowledge, Skills, and Abilities………………………………………...36 Leadership Development in Human Resource Development……………38 Army Leader Development………………………………………………41 History of Leader Development………………………………………….41 Defining Army Leaders and Army Leader Development………………..44 Types of Leadership……………………………………………………...46 Levels of Leadership……………………………………………………..47 Roles of Leaders…………………………………………………………48 Attributes and Competencies……………….……………………………49 Army Leadership Traits, Knowledge, and Skills………………….….….53 Leader Development Model……………………………………………..54 Domains of Learning…………………………………………………….55 Methodologies…………………………………………………………...57 Contradictions and Considerations………………………………………59 Significance………………………………………………………………61 Conclusion……………………………………………………………….64 III. Methodology……….……………………………..………………………………….65 Philosophical Framework………………………………………………..65 Research Question Restated……………………………………………...68 Sampling Strategy and Rational………………………………………….69 Data Collection Methods………………………………………………...72 Data Storage and Confidentiality………………………………………...78 Data Analysis…………………………………………………………….79 vii Data Quality Control……………………………………………………..84 Conclusion……………………………………………………………….87 IV. Findings……………………………………………………………………………...89 Participant Profiles……………………………………………………….89 Themes…………………………………………………………………...96 Theme One……………………………………………………………….96 Theme Two……………………………………………………………..103 Theme Three……………………………………………………………110 Theme Four……………………………………………………………..120 Summary………………………………………………………………..127 V. Conclusion…...……………………………………………………………………..128 Discussion of Findings………………………………………………….128 Theme One……………………………………………………………...129 Theme Two……………………………………………………………..130 Theme Three……………………………………………………………132 Theme Four……………………………………………………………..134 Conclusions……………………………………………………………..136 Implications for Traditional Workforce………………………………...138 Implications for Army Leader Development…………………………...139 Implications for Veterans……………………………………………….141 Mutual Benefit for Employers and Veterans…………………………...141 Future Research………………………………………………………...144 Summary...……………………………………………………………...146 viii VI. References…....……………………………………………………………………..148 VII. Appendices……………….…………………………………………………………167 Appendix A: Request to Participate…………….....................................167 Appendix B: Consent to Participate………………………………….…169 Appendix C: Data Collection for Leadership Autobiography………….171 Appendix D: Interview Guide…………………………………………..172 VIII. Curriculum Vitae……………………….......….…………………………………...176 ix