T H E L I G H T H O U S E Jetwing Lighthouse, H Dadella, O T Galle, E L Sri Lanka P T: +94 91 222 3744 L C F: +94 91 222 4021 A N N Jetwing Hotels Limited U A Jetwing House, L 46/26, Nawam Mawatha, R E Colombo 02, P O Sri Lanka R T T: +94 11 470 9400 2 0 F: +94 11 234 5729 1 6 E-mail: [email protected] / 1 7 ANNUAL REPORT 2016/17 www.jetwinghotels.com THE LIGHTHOUSE HOTEL PLC ANNUAL REPORT 2016/17 1 2 ANNUAL REPORT 2016/17 THE LIGHTHOUSE HOTEL PLC The Jetwing Lighthouse proposition is an invitation to enjoy the pleasure of a premium hospitality experience. Phrases such as “pamper yourself”, “sublime relaxation”, “the ultimate holiday” truly come alive when Jetwing Lighthouse matches them with “cordon bleu cuisine and service”, “luxurious accommodation” and “your comfort and satisfaction is all”. In fact, this is the Jetwing Lighthouse 24/7, 365-day, hospitality experience – an embodiment of the finest of the finest in every way. Its successful delivery and its enjoyment in equal measure have made 2016/17 a special year. THE LIGHTHOUSE HOTEL PLC ANNUAL REPORT 2016/17 3 4 ANNUAL REPORT 2016/17 THE LIGHTHOUSE HOTEL PLC A la carte TTHHEE LLIIGGHHTTHHOOUUSSEE HHOOTTEELL PPLLCC AANNNNUUAALL RREEPPOORRTT 22001166//1177 55 Page: 09 0001 Page: 15 0002 Check in From the Suite About Jetwing Lighthouse 11 Letter from the Chairman 16 Jetwing Lighthouse Family 12 Managing Director's Review 22 Page: 49 0005 Page: 59 0006 House Count Hoteliers Products and Services 50 Demographics 61 Online Platforms 51 Recruitment 62 Health and Safety 56 Training and Development 64 Marketing Communication 57 Health and Safety 69 Compliance 57 Grievance Handling 70 Page: 87 0009 Page: 115 0100 Stewardship Safe Deposit Board of Directors 88 Financial Calendar 116 Corporate Governance 92 Financial Review 117 Integrated Risk Management 98 Value Added and Distributed 121 Remuneration Committee Report 106 Statement of Directors’ Responsibilities 122 Audit Committee Report 107 Independent Auditors’ Report 123 Related Party Transactions Review 108 Statement of Financial Position 124 Committee Report Statement of Profit or Loss 125 Annual Report of the Board of Directors on 109 Statement of Comprehensive Income 126 the Affairs of the Company Statement of Changes in Equity 127 Statement of Cash Flows 128 Notes to the Financial Statements 129 6 ANNUAL REPORT 2016/17 THE LIGHTHOUSE HOTEL PLC Page: 27 0003 Page: 33 0004 Centrepiece The ‘AAA Five- Diamond’ Model Financial Highlights 28 A Model to Success 34 Operational Highlights 30 Operating Environment 36 Strategic Direction 40 Institutional Capital 41 Stakeholders 45 Page: 73 0007 Page: 79 0008 Community Environment Jetwing Youth Development Project (JYDP) 75 Green Initiatives 81 The Lighthouse Community Pool 75 Energy and Emission Management 81 Jetwing Lighthouse Tuk-tuk Project 76 Water Management 84 Indirect Economic Benefits 76 Waste Management 85 Compliance 85 Page: 173 0101 Check Out Related Companies which had 174 Transactions with the Company Names of Directors of Related Companies 177 which had Transactions with the Company Information to Shareholders and Investors 179 Ten Year Summary 184 About this Report 186 Organizational Structure 187 GRI Content Index 188 Corporate Information 191 Notice of Meeting 192 Form of Proxy Enclosed THE LIGHTHOUSE HOTEL PLC ANNUAL REPORT 2016/17 7 8 ANNUAL REPORT 2016/17 THE LIGHTHOUSE HOTEL PLC
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