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The John Adair handbook of management and leadership PDF

242 Pages·2004·1.64 MB·English
by  Adair
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“He is without doubt one of the foremost thinkers on the subject in the world” SIR JOHN HARVEY-JONES NEIL THOMAS EDITED BY The JOHN ADAIR handbook of MANAGEMENT and LEADERSHIP Inside front cover The John Adair Handbook of Management Leadership and Edited by Neil Thomas Special discounts for bulk Thorogood quantities of Thorogood 10-12 Rivington Street books are available to London EC2A 3DU corporations, institutions, Telephone:020 7749 4748 associations and other Fax:020 7729 6110 organisations. For more Email:[email protected] information contact Web:www.thorogood.ws Thorogood by telephone Thorogood is a division of Acorn Magazines Ltd. on 020 7749 4748, by fax on 020 7729 6110, or email us: [email protected] © John Adair 2004 – edited material in this format,John Adair,Neil Thomas and Thorogood Ltd All rights reserved.No part of this publication may be reproduced,stored in a retrieval system or transmitted in any form or by any means, electronic,photocopying,recording or otherwise, without the prior permission of the publisher. This book is sold subject to the condition that it shall not,by way of trade or otherwise,be lent, re-sold,hired out or otherwise circulated without the publisher’s prior consent in any form of binding or cover other than in which it is published and without a similar condition including this condition being imposed upon the subsequent purchaser. No responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication can be For information on accepted by the author or publisher. seminars and training with the John Adair A CIP catalogue record for this book is available Leadership Foundation, from the British Library. see www.falconbury.co.uk PB:ISBN 1 85418 204 8 HB:ISBN 1 85418 004 5 For information about John Adair and Printed in India by Replika Press products/services, see www.johnadair.co.uk Designed and typeset by Driftdesign Contents Part 1 Self-management (cid:1) Chapter 1 Time management Introduction...................................................................................................................4 Tempus Fugit.........................................................................................................4 Basic approach to time management........................................................4 Developing a personal sense of time...................................................................6 Time audit..............................................................................................................6 Analyse and improve your use of time......................................................9 Identifying long-term goals....................................................................................9 Making medium-term plans..................................................................................11 Smarter objectives...........................................................................................12 Planning the day........................................................................................................13 The Adair urgency/importance matrix.....................................................14 Tips on daily planning ...................................................................................15 Making the best use of your best time.............................................................16 Organising office work............................................................................................17 Dealing with interruptions...........................................................................17 Dealing with paperwork................................................................................17 Other elements to improve your time management in the office.................................................................18 Managing meetings........................................................................................19 Delegating effectively..............................................................................................21 Deciding what to delegate...........................................................................22 Making use of committed time...........................................................................24 Managing your health.............................................................................................24 How topped up are your batteries?..........................................................25 Stress.....................................................................................................................25 Summary and six-month follow-up test.........................................................28 (cid:1) Chapter 2 Setting and achieving goals and objectives Introduction.................................................................................................................32 Personal goals and objectives..............................................................................32 Professional/business goals and objectives....................................................35 Summary and six-month follow-up test.........................................................39 (cid:1) Chapter 3 Decision-making and problem-solving Introduction.................................................................................................................42 Decision-making skills.............................................................................................42 The Manager as decision-maker.........................................................................44 Key elements of effective thinking and decision-making........................46 Analysis.................................................................................................................46 Synthesis..............................................................................................................47 Other useful approaches........................................................................................48 Imagination.......................................................................................................48 Conceptual thinking......................................................................................49 Intuition..............................................................................................................50 Originality and Innovation..........................................................................50 The concept of value in decision-making.......................................................50 Decision-making and weighing up the options...........................................52 Summary and six-month follow-up test.........................................................54 (cid:1) Chapter 4 Creativity and innovation Introduction.................................................................................................................58 Creativity.......................................................................................................................59 Innovation....................................................................................................................62 Recruit/select creative people.....................................................................63 Encouragement of creativity in teams....................................................64 Team training.....................................................................................................65 Communicating about innovation............................................................65 Overcoming obstacles to innovation.......................................................66 Organisation and Innovation......................................................................66 The Generation of ideas.................................................................................71 Characteristics of innovators......................................................................75 Summary and six-month follow-up test.........................................................76 (cid:1) Chapter 5 Part 1: Personal reminders and thoughts worth thinking Introduction.................................................................................................................80 Time management....................................................................................................80 Setting and achieving goals and objectives...................................................94 Decision-making and problem-solving............................................................98 Creativity and innovation....................................................................................100 Part 2 Managing others (cid:1) Chapter 6 Leadership and teambuilding Leadership...................................................................................................................118 Qualities of leadership..........................................................................................120 Functions of leadership........................................................................................123 Leadership characteristics..........................................................................127 Leadership skills.......................................................................................................129 Defining the task............................................................................................129 Planning.............................................................................................................131 Briefing...............................................................................................................132 Controlling........................................................................................................134 Evaluating.........................................................................................................135 Motivating........................................................................................................138 Organising........................................................................................................139 Setting an example.......................................................................................142 Developing leadership skills...............................................................................143 Teambuilding............................................................................................................144 Task......................................................................................................................146 Team....................................................................................................................147 Individual..........................................................................................................149 Summary and six-month follow-up test......................................................153 (cid:1) Chapter 7 Motivation and people management Introduction..............................................................................................................156 The 50:50 rule...........................................................................................................157 Needs and motivation...........................................................................................158 Maslow’s hierarchy of needs....................................................................158 McGregor’s Theory X and Theory Y........................................................159 Herzberg’s motivation – hygiene theory..............................................160 Managers/leaders and motivation...................................................................163 Getting the best from people............................................................................165 Be motivated yourself..................................................................................165 Select people who are highly motivated.............................................166 Treat each person as an individual.........................................................167 Set realistic and challenging targets.....................................................168 Remember that progress motivates.......................................................170 Create a motivating environment...........................................................171 Provide fair rewards.....................................................................................172 Give recognition.............................................................................................173 Summary and six-month follow-up test......................................................174 (cid:1) Chapter 8 Communication and presentation Introduction..............................................................................................................178 Issues in communication.....................................................................................178 Listening.....................................................................................................................180 Reading skills............................................................................................................182 Writing skills.............................................................................................................183 Speaking and presentation skills......................................................................186 Effective speaking..........................................................................................186 Presentation skills..........................................................................................187 One-to-one interviews.........................................................................................192 Managing meetings...............................................................................................193 Within your organisation....................................................................................195 Summary and six-month follow-up test......................................................196 (cid:1) Chapter 9 Part 2: Personal reminders and thoughts worth thinking Introduction..............................................................................................................200 Leadership and teambuilding............................................................................200 Motivation and people management.............................................................214 Communication and presentation...................................................................220

Description:
This book is a practical master-class in how to manage both yourself and others to provide a team that is motivated, creative and high-performing.Internationally recognised as a writer, teacher and consultant, Professor John Adair has written 27 books and numerous articles on leadership and manageme
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