The Jack Welch Lexicon of Leadership PDF
Preview The Jack Welch Lexicon of Leadership
The Jack Welch Lexicon of Leadership This page intentionally left blank The Jack Welch Lexicon of Leadership Jeffrey A. Krames McGraw-Hill New York • Chicago • San Francisco • Lisbon London • Madrid • Mexico City • Milan • New Delhi San Juan • Seoul • Singapore • Sydney • Toronto Copyright © 2002 by The McGraw-Hill Companies. All rights reserved. Manufactured in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. Bookz 0-07-138938-5 The material in this eBook also appears in the print version of this title: 0-07-138140-6. All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales promotions, or for use in corporate training programs. For more information, please contact George Hoare, Special Sales, at To my parents, Barton and Trudy This page intentionally left blank Contents Prologue ix Acknowledgments xi PART ONE Evolution of a Leader: The Welch Years 1 PART TWO The Jack Welch Lexicon of Leadership 19 Sources 205 vii &RS\ULJKW�2E\7KH0F*UDZ+LOO&RPSDQLHV &OLFNKHUHIRUWHUPVRIXVH This page intentionally left blank Prologue In November of 2000, The Wall Street Journal asked me to write an opinion piece on Jack Welch’s choice of a successor. The essay, entitled Welch’s Successor is likely to Succeed, included the follow- ing proclamation: “Welch has done more to advance the body of knowledge than any of his contemporaries. He created a new busi- ness lexicon.” This statement planted the seed for this book...that the very words, terms, and phrases used most often by Jack Welch, 250 in all, could become the basis for a management book. Of course, I have more than a passing interest in Jack Welch. Having spent a decade studying all things Welch and after editing four books on GE’s CEO and the learning culture he had nur- tured, I had begun, imperceptibly at first, to inculcate Welch’s tenets into the everyday fabric of my work life. At McGraw-Hill, the books on Jack Welch that I had acquired and edited had become something of a phenomenon. Each one out- sold the one that preceded it, and sales were not confined to North America. Hundreds of thousands of copies were sold and distributed throughout the world, and not only in English, but in close to a dozen languages. Thanks to Welch’s sweeping globaliza- tion initiative, GE had a strong presence in all 32 countries in which McGraw-Hill had an office. The vision for this book finally came three months after the Wall Street Journal piece ran, and the key was a childhood memory. I recalled that as a child I would leaf through the pages of The World Book Encyclopedia, always amazed at how much informa- Copyright © 2002 by The McGraw-Hill Companies. ix Click here for terms of use.
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