52-document ITIL® V3 role & responsibility descriptions handbook divided into six parts: CSI, Service Design, Service Operation, Service Strategy, Service Transition & ISO/IEC 20000.
The IT Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 ITIL Tasks, Functions and Job Descriptions ... Ready to Use - bringing Theory into Practice PDF
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Preview The IT Service Management Processes and Activities Roles and Responsibilities Job Description Handbook: All 52 ITIL Tasks, Functions and Job Descriptions ... Ready to Use - bringing Theory into Practice
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52-document ITIL® V3 role & responsibility descriptions handbook divided into six parts: CSI, Service Design, Service Operation, Service Strategy, Service Transition & ISO/IEC 20000.
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