The Heart of a Leader PDF
Preview The Heart of a Leader
PRAISE FOR THE HEART OF A LEADER “The Heart of a Leader: 52 Emotional Intelligence Insights to Advance Your Career is a concise pocket-guide reference for navigating the career ecosystem. Kristin Harper has successfully created a toolkit to support leaders through the trenches of professional development.” —Ariana Martin, DO, coauthor of Her Story: Heartache, Happiness, and Hiccups Along the Way “If it comes from the heart, it sticks in the mind, and Harper has provided the glue: 52 high-EQ insights to help you ascend in a way that lets you keep your soul.” —Scott Mautz, keynote speaker; au- thor of Make it Matter and Find the Fire “So you want to do better, and you want do good in this world. This is the book for you—and me. Harper’s message and memoir tell us what it takes to succeed and how to be ‘truly human.’” —David Lawrence, retired Miami Herald publisher; chair of The Children’s Movement of Florida The Heart of a Leader The Heart of a Leader 52 Emotional Intelligence Insights to Advance Your Career Kristin Harper ROWMAN & LITTLEFIELD Lanham • Boulder • New York • London Published by Rowman & Littlefield An imprint of The Rowman & Littlefield Publishing Group, Inc. 4501 Forbes Boulevard, Suite 200, Lanham, Maryland 20706 www.rowman.com 6 Tinworth Street, London SE11 5AL, United Kingdom Copyright © 2020 by The Rowman & Littlefield Publishing Group, Inc. All rights reserved. No part of this book may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval systems, without written permission from the publisher, except by a reviewer who may quote passages in a review. British Library Cataloguing in Publication Information Available Library of Congress Cataloging-in-Publication Data Names: Harper, Kristin, author. Title: The heart of a leader : 52 emotional intelligence insights to advance your career / Kristin Harper. Description: Lanham : Rowman & Littlefield, 2020. | Includes bibliographical references and index. | Summary: “Most employees are taught to work hard then wait to be recognized and rewarded. This has left millions of employees disappointed, dissatisfied, and stuck. Advancing your career requires not only technical competence (the “what”) but also careful skills (the “how”). While some employees are lucky enough to have mentors to guide them along their career journey, even fewer have sponsors. This leaves a huge gap for millions of employees who aspire for more in their careers but lack a personal guide to help them navigate an uncertain and often treacherous job terrain. The Heart of a Leader: 52 Emotional Intelligence Insights to Advance Your Career uncovers insider secrets on leadership for go-getters who aren’t satisfied with status quo careers. Authored by Kristin Harper, the book is based on over 20 years of firsthand experience climbing the proverbial corporate ladder. When Harper graduated from business school, she had the technical skills to succeed, but she wasn’t equipped to navigate the politics, personalities, and changing priorities that accompany the work environment. Through a combination of hard work, sound guidance from mentors, and a commitment to continuous improvement, she was named vice president of a Fortune 15 company in her 30s. Strengthening her emotional intelligence (EI) was a critical enabler of her success. Now, she’s sharing these insights with you”—Provided by publisher. Identifiers: LCCN 2019057237 (print) | LCCN 2019057238 (ebook) | ISBN 9781538132623 (cloth) | ISBN 9781538132630 (ebook) Subjects: LCSH: Leadership—Psychological aspects. | Emotional intelligence. | Career development. Classification: LCC BF637.L4 H367 2020 (print) | LCC BF637.L4 (ebook) | DDC 658.4/092—dc23 LC record available at https://lccn.loc.gov/2019057237 LC ebook record available at https://lccn.loc.gov/2019057238 The paper used in this publication meets the minimum requirements of American National Standard for Information Sciences—Permanence of Paper for Printed Library Materials, ANSI/NISO Z39.48-1992. To those who are committed to creating better outcomes for their organizations and experiencing a more satisfying career that unleashes their potential Contents 52 Emotional Intelligence Insights to Advance Your Career ix Foreword xi Acknowledgments xiii Introduction 1 1 Why Great Performance Isn’t Enough 5 2 Your Boss Isn’t the Enemy 33 3 What You Need to Lead but Won’t Learn in Business School 47 4 Using Emotional Intelligence to Influence People and Organizations 75 5 Politics: Play or Get Played 99 6 Dealing with Disappointment 117 7 Mastering Emotional Self-Management 139 Quick Reference Guide: 52 Insights across Twelve Emotional Intelligence Competencies 157 Notes 163 Bibliography 173 Index 181 About the Author 185 ix
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