Table Of Content

The Health and Safety Trainer’s Guidebook The book is designed to help trainers design and deliver health and safety training in a fun and high-impact way, such that trainees engage with the subject and remember how to apply it in the work environment. It will be useful for managers, trainers, professionals and graduate students in the fields of ergonomics, human factors, and occupational health and safety. The text comprehensively explains the effect of the brain on learning and then develops the training processes from training needs analysis all the way through effective training techniques and ending with competence assurance. The unique approach of the book is that Part II provides a range of 30 tried and tested original resource ideas to make health and safety training effective and memorable. It will be a valuable text for professionals and graduate students in the fields of ergonomics, human factors, and occupation health and safety. • Provides practical and tested solutions to common training problems. • Covers a resource section showing how to develop interesting and relevant training exercises. • Focuses on special needs of health and safety training. • Guides the reader through identifying the training need, delivering the training and finally assuring competence. • Designed to help trainers design and deliver health and safety training in a fun and high-impact way. The Health and Safety Trainer’s Guidebook Simon W. Pain First edition published 2023 by CRC Press 6000 Broken Sound Parkway NW, Suite 300, Boca Raton, FL 33487-2742 and by CRC Press 4 Park Square, Milton Park, Abingdon, Oxon, OX14 4RN CRC Press is an imprint of Taylor & Francis Group, LLC © 2023 Simon W. Pain Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use. The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained. If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint. Except as permitted under U.S. Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers. For permission to photocopy or use material electronically from this work, access www.copyright.com or contact the Copyright Clearance Center, Inc. (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978- 750-8400. For works that are not available on CCC please contact [email protected] Trademark notice: Product or corporate names may be trademarks or registered trademarks and are used only for identification and explanation without intent to infringe. ISBN: 978-1-032-37958-6 (hbk) ISBN: 978-1-032-31242-2 (pbk) ISBN: 978-1-003-34277-9 (ebk) DOI: 10.1201/9781003342779 Typeset in Sabon by MPS Limited, Dehradun For Anne Remember to work safely, somebody wants you back home! Contents Author xiii PART I 1 1 Introduction 3 2 The importance of memory to learning – How adults learn 5 2.1 Short- and Long-Term Memory 7 2.2 Repeat, Recap and Review 10 2.3 Other Memory Techniques – Mnemonics and Acronyms 14 2.4 Get in the Cue 17 2.5 Memory Techniques 18 3 Communication – Getting the message across 23 3.1 Verbal Communication 24 3.2 Active Listening 26 3.3 Visual Communication 27 3.4 Written Communication 29 4 The audience – Who will be there? 31 4.1 Types of Trainees 31 4.2 Large Audiences 35 4.2.1 Tell Them What You’re Going to Tell Them 36 4.2.2 Tell Them 36 vii viii Contents 4.2.3 Tell Them What You Told Them 36 4.2.4 Ergonomics 37 4.3 Training Room Layouts and Numbers of Trainees 38 4.3.1 Board Room Layout 39 4.3.2 U-Shape or Horseshoe layout 40 4.3.3 V-Shape layout 40 4.3.4 Cafe Style layout 41 4.3.5 Theatre Style layout 42 4.4 Where Should Training Be Done? 43 5 Training needs – What do they need to know? 47 5.1 Identifying Training Needs 47 5.2 Knowledge Checks 49 5.3 Training Levels 49 5.4 Records 51 6 Designing the training – What do they need to know? 53 6.1 Session Specifications 53 6.2 Sacrificial Content 58 7 Training styles and techniques – Making the training interesting 61 7.1 What Type of Training Is Appropriate? 61 7.2 Videos as a Training Aid 64 7.2.1 Commercial Videos 64 7.2.2 Bespoke Videos 65 7.3 Models 68 7.4 Posters and Chart Boards 69 7.5 Sticky Note Displays 72 7.6 Real-life Experience 73 7.7 Simulations (See Also Resources Sections K and O) 75 7.8 Role Plays (See Also Resources Section I) 78 7.9 Photographs (See Also Resources Sections B and U) 79 7.9.1 Photographs in Work Instructions and Training Manuals 79 7.9.2 Photographs as Posters 80 7.9.3 Photographs in Safety Training Presentations 82 Contents ix 7.9.4 Photographs Used in Training Exercises 83 7.9.5 Photo Hazard Spotting Exercises (See Also Resources Section B) 85 7.9.6 Photographic Hazards Spotting (Camera Hunt See Resources Section C) 86 7.10 Jigsaws (See Also Resources Section A) 88 7.11 Using Flip Charts 89 7.12 Drawings and Wallcharts 91 7.13 Props and Gizmos (See Also Resources Section F) 93 7.14 Exhibits and Displays as an Aid to Training 96 7.15 Webinars 98 8 Preparing computer displayed visual images – What you see is what you get! 103 8.1 PowerPoint Presentations 103 8.2 Too Many Slides 104 8.3 Important Tip 105 8.4 Animation 106 8.5 Media Transfers 108 9 Handouts and supporting material – Providing reference material 111 9.1 Remove Text That You Will Use for Interactive Questions 114 9.2 Remove All the Background Graphics 114 9.3 Making Changes 115 9.4 Handouts for International Audiences 115 9.5 Professionally Printed Handouts 115 9.6 Using Handouts during a Presentation 116 9.7 Bookmark Handouts 117 9.8 Ponder Sheets 118 10 The art of presentation delivery – Getting your message across 121 10.1 Giving a Performance 121 10.2 The Difference between Data, Information and Knowledge 122 10.3 Address Trainees by Name 123 10.4 Dress Code 124 10.5 Mannerisms 125