The Global Business Leader: Practical Advice for Success in a Transcultural Marketplace (INSEAD Business Press) PDF
Preview The Global Business Leader: Practical Advice for Success in a Transcultural Marketplace (INSEAD Business Press)
THE GLOBAL BUSINESS LEADER Practical Advice for Success in a Transcultural Marketplace J. Frank Brown 02305_22157_01_preiv.qxp 7/2/2007 10:00 AM Page i THE GLOBAL BUSINESS LEADER 02305_22157_01_preiv.qxp 7/2/2007 10:00 AM Page ii INSEAD Business Press Series David Fubini, Colin Price & Maurizio Zollo MERGERS Leadership, Performance and Corporate Health Manfred Kets de Vries, Konstantin Korotov & Elizabeth Florent-Treacy COACH AND COUCH The Psychology of Making Better Leaders James Teboul SERVICE IS FRONT STAGE Positioning Services for Value Advantage Jean-Claude Thoenig & Charles Waldman THE MARKING ENTERPRISE Business Success and Societal Embedding 02305_22157_01_preiv.qxp 7/2/2007 10:00 AM Page iii THE GLOBAL BUSINESS LEADER Practical Advice for Success in a Transcultural Marketplace J. Frank Brown 02305_22157_01_preiv.qxp 7/2/2007 10:00 AM Page iv © J.Frank Brown 2007 All rights reserved.No reproduction,copy or transmission of this publica- tion may be made without written permission. No paragraph of this publication may be reproduced,copied or transmitted save with written permission or in accordance with the provisions of the Copyright,Designs and Patents Act 1988,or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency,90 Tottenham Court Road,London W1T 4LP. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The author has asserted his right to be identified as the author of this work in accordance with the Copyright,Designs and Patents Act 1988. First published 2007 by PALGRAVE MACMILLAN Houndmills,Basingstoke,Hampshire RG21 6XS and 175 Fifth Avenue,New York,N.Y.10010 Companies and representatives throughout the world PALGRAVE MACMILLAN is the global academic imprint of the Palgrave Macmillan division of St.Martin’s Press,LLC and of Palgrave Macmillan Ltd. Macmillan® is a registered trademark in the United States,United Kingdom and other countries.Palgrave is a registered trademark in the European Union and other countries. ISBN-13:978-0-230-52215-2 ISBN-10:0-230-52215-7 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources.Logging,pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. A catalog record for this book is available from the Library of Congress. 10 9 8 7 6 5 4 3 2 1 16 15 14 13 12 11 10 09 08 07 Printed and bound in China 02305_22157_02_prexviii.qxp 7/2/2007 10:00 AM Page v This book is dedicated to the memory of my father, Joseph Brown, who showed me, by the way he lived his life each day, just the right measures of professionalism, compassion and good sense to be successful in life while maintaining a pretty good sense of values along the way. My only wish is that he could have been around to share some of the last 23 years. Dad, we would have had a blast! This page intentionally left blank 02305_22157_02_prexviii.qxp 7/2/2007 10:00 AM Page vii ■ CONTENTS Acknowledgements ix Introduction xi PART I THOUGHTS ON LEADERSHIP 1 1 WHAT’S A TRANSCULTURAL LEADER ANYWAY? 3 HALLMARKS OF LEADERSHIP 4 THE TRANSCULTURAL ANGLE 7 2 THE VALUE OF VALUES 11 VALUES IN A MULTICULTURAL ENVIRONMENT 12 VALUES IN YOUR PERSONAL LIFE 14 PART II TECHNIQUES AND PRACTICES OF TRANSCULTURAL LEADERS 17 3 COMMUNICATIONS 19 LISTENING 19 SPEAKING AND WRITING 22 4 NETWORKING AND RELATIONSHIP BUILDING 31 NETWORKING 32 RELATIONSHIP BUILDING 36 5 MENTORING 41 6 EXECUTIVE PRESENCE 47 7 TEAM BUILDING 53 BUILDING TEAMS 53 MANAGING TEAMS 60 8 SETTING GOALS 67 9 DECISION MAKING 73 SUBSTANCE 74 STYLE 77 vii 02305_22157_02_prexviii.qxp 7/2/2007 10:00 AM Page viii CONTENTS PART III MILESTONES OF TRANSCULTURAL LEADERS 81 10 LEADING INTO CHANGE AND INNOVATION 83 CHANGE 88 INNOVATION 90 11 LEADERSHIP IN TIMES OF CRISIS 97 PLANNING FOR CRISIS 99 REACTING TO CRISIS 103 12 WORK-LIFE BALANCE 107 13 LEADING INTO THE FUTURE 115 Index 123 viii 02305_22157_02_prexviii.qxp 7/2/2007 10:00 AM Page ix ■ ACKNOWLEDGEMENTS So many people to thank for their help in the preparation of this book – and in the development of my thoughts on leadership in the years that preceded it. First, my everlasting gratitude to Susan, my wife and partner in all things. And thanks, too, to Chris and Sarah, two of the greatest child- ren anyone could ask for; my mother, Elizabeth, and my brother, Bob, who have always been there for me; and my father-in-law, Bob Stoner, who has been both a great exam- ple of a leader and a mentor to me for the past 30 years. At the risk of forgetting someone important (my apolo- gies if I do), I extend my sincere thanks to my colleagues and friends in the business world. I am so grateful to my colleagues at PricewaterhouseCoopers: my cofounder of Genesis Park, Bethann Brault, who helped enormously with the book; my partner and supporter in leadership develop- ment at PricewaterhouseCoopers, Rich Baird; Tom Craren, who read the manuscript and gave me some very sound advice; and all of the people at PricewaterhouseCoopers who experienced Genesis Park, particularly Amber Romine. I must also express my gratitude to my colleagues at INSEAD: my communications team, led by Melissa Joelson, whose insights made the manuscript stronger; and Elin Williams, whose outstanding support and advice were invaluable; and to the INSEAD family, who have been incred- ibly welcoming and attentive to my style of leadership in our first year together. ix
Description:The list of books you might like
