The Future of Leadership: Today's Top Leadership Thinkers Speak to Tomorrow's Leaders

168 Pages·2001·8.08 MB·English

by  Thomas Cummings

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candsipde culaatbioounttsh feu tuorfle e ad­
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younSgi licVoanl leenyt reprenperuersse,n t , · Organizaatnidtoh n se
theivra luabilnes igihnttsto h ec hallenges
LeadersIhnispt itute.
leadearrsel iketlofy a caes t hen ewm illen­
niuumn folTdhse.ey x amiannea rraoyft ime­
lyq uestiaobnosul te aderssuhciahps W:h y
ist hceh aiorft he
dow e tolerbaatdle e adeWrhsy?i sl eader­
Departmoefn t
shiepv eryonbeu'ssi neHsosw?w ilelt hics
ManagemeanntdO rgan­
plaiyn tnoe wl eadersAhnidhp o?w d oetsh e
izataitot nh eU niversity
newe conomiyn fluelnecaed ership?
ofS outheCranl ifornia
ande xecutdiivree cotfo r
Whethienrt hep rivaotrpe u blsiecc tboort,h
theL eadersIhnispt itute.
newa nds easoneexde cutiavnedas d minis­
Hei sa ssocieadtieto ofr
tratwoirlsfl i ntdh isst imulabtoiontkgo b ea
theJ ournaolfO rganizatBieohnaavli or.
provocaatnidiv nes ighrtfeualdo ,n ev aluable
fotrh eoiwrn u nderstaannddip nrgo fessional
development. Reasnedaa rccahdeermsi cs
whos tudoyr ganizaatnidlo enasd erwsihlilp
uset heb ooaks a ricsho urcoefi ssufeosr
futuirneq uiarnyda confirmaotrci ohna l­
lengteo t heoiwrn s peculataiboonutsth e
futuorfle e adership.
Th Future
ofL eadership
TodaTyo'pLs e aderTshhiinpk ers
SpeatkoT omorroLwe'asd ers
WarrBeenn nis
GretcMh.Se pnr eitzer
ThomGa.sC ummings
Editors
Publisbhye d
·1J·O SSEY-BASS
A WileCyo mpany
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orb ya nmye anesl,e ctromneicch,a nipchaolt,o copryeicnogr,ds icnagn,n oirno gt,h enveixsceea,ps t
permitutneddeS re cti1o0n7os r1 08o ft h1e9 7U6n itSetda tCeosp yriAgchtwt,i thoeuitth tehrpe r ior
written peorftm hiPesu sbiloinos rha eurt horitzhartoiuopgnah y meonftt h aep proprpieart-ecf oepey
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fa(x9 7785)0 -4R7e4q4u.e tsott hsPe u blifsohpree rr missshioounbl eda ddrestsote hdPe e rmissions
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fa(x2 1825)0 -6e0-0m8a,pi elr:m [email protected].
JeaLni pman-Blruemteanci onpsy roingh hetrc hapt(eCrh ap1t1e)r.
TomP eterrest acionpsy roingh hitcs h apt(eCrh ap1t4e)r.
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Substadnitsicaolou nnb tuslq ku antiotfiJeoss sebyo-oBkaassr asev ailtaocb olrep orations,
professaisosnoacli aatnidoo tnhsoe,rr g anizaFtoirdo entsaa.in ldds i scoiunnfto rmation,
conttahcsetp ecsiaallde esp artmaetnJto ssey-Bass.
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publicaatripeor nisn otnea dc id-rferceyecs lteodwc hke nevpeors siabnldoe u,rp apearl wamyese ts
ore xceemdisn imuGmP Oa ndE PAr equirements.
LibraorfCy o ngrCeasst aloging-iDna-tPuab lication
BennWiasr,r eGn.
Thef utuorfle e ader:st hoidpat yo'lpse adertshhiinpk ers
speatkot omorrloewa'dsIe b rysW arreBne nnGirse,t cMh.en
SpreitaznedTr h,o maGs.C ummings.
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Organizacthiaonnga4el.M. a nagemeInS.tp .r eitGzreert,cM h.en
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HD57..7B 4527070 1
658.4'092-dc21 2001000575
FIRSTE DITION
HBP rign ti1n09 8 7 6 5 4 3 2 1
Contents
Preface xi
ThomaGs.C ummingGsr,e tchMe.Sn p reitzer
Part OneS:e ttitnhgeS tagfoer t heF uture
1 TheF uturHea sN o ShelLiffe 3
WarreBne nnis
2 TheE rao fH uman CapiHtaaslF inalAlryr ived 14
EdwarEd.L awlIeIrI
Part 1\vo:T heO rganizaotfti hoFenu ture
3 A Worldo fF leaansd Elephants 29
CharlHeasn dy
4 KnowledgWeo rka ndth e Futuroef M anagement 41
ThomaHs.D avepnort
5 Boundayrless 59
StevKeenr r
6 TrustM e On ThisO:r ganizationSaulp port
forT rusti na W orlWd ithouHti erarchies 67
ThomaAs.S tewart
Part ThreTeh:e L eadeorft heF uture
7 BringiLnega dershLieps sonfrso m theP ast
inttoh eF uture 81
JameMs. K ouzeBsa,r rZ.yP osner
8 Leadershaisthp e LegitimatioonfD oubt 91
KarEl.W eick
ix
X CONTENTS
9 LeadinYgo urself 103
PhilSilpa ter
10 TheC ontexotfC reativity 116
MihaClsyi ksmziehnatlyi
11 Why Do We ToleraBtaed L eaderMsa?gnifi cent Preafce
UncertitudAen,x ietya,n dM eaning 125
JeaLni pman-Blumen
12 TheE volviRnogl eo fE xecutivLee adership 193
CathLy.G reenrbge-aWlAtl,a stGa.Ri orb ertson Thibso oikts h ree soufl tea xnt raoredviencnaetrl ye brtahtei ng
13 WhenL eadershIisap n O rganizatioTnraailt 185 distsihnegludii afned caorfWe arerreB ne nnCiasl.la Je eds tfts,c hri
aG ermtaenr fmo arv oluomfee s yssca ornitbubtyce odl leaasg ues
JameOs' oTole
at ribtuoat s ec hlaotrh,ei vse wnaths o stbeytd h Dee partmoefn t
Part FourH:o w LeaderOsn T Sotpao yfT heiGra me ManagemaenndOt r ganizaattt hiMeoa nr shSaclhloo ofBl u siness
att hUen iveorfSs oiutty hCearlonir fnTihaef.se tsrcithfoto pkl ace
14 JusSta yY es! 177
inM ay2 00a0n d stwairtthde adyao - nlcgo nefrenactet enbdye d
Tom Peters
over htuwnod roefBde nnfiirse'nsad nscd o lleaigctuo ensc;l uded
15 HeroiLce adershiGpr'esa teBsatt tle:
witahb anqwuiethta lmotsiwtct eh antu mbaetrt enTdhiecn ogn.­
TheD efeaotf D isappointmeVnetr sus freenhcoen orBeedn nmiasn'cyso rnitbiuotntsot hmea nagement
the DisappointmeonfDt e feat 198 fieladn d allosooka ehde atdoa ddrheiscssu rrpeansts ion about
JeffrSeoyn ennefld thfeu tuorfle e adership.
Ino rganitzhcieonn gfe rnecew,ea skBeedn ntiors e vetahle
Part Five: InfrsoimghY tosu nLge aders imporqtuaenstt tihoakntes e hpi ma wakaetn ightc haanldl enge
16 Whereth e LeaderAsr eT:h eP romise hiisn tealnlcdeu crti yoH.s eri etsponwidteahsd e roifte hso ught­
ofY outhL eadership 211 provoiksisntugh eatsto morrloewa'dwsei rnlsel etdou nderstand
anrde soiltfvh ee y are tToh esasurepce rc eeseedin.nCt headp ter
TaraC hurch
OneW.e u setdh ese quteofs rtaimtoehn ceso nefrenacnedt o
17 Seekinag N ewerW orld 226
choopsree seerwnsht oc ould pkreoiyvn isdiseg hfftourt ulraeed ­
EdwarWd.H eadington
erMsa.n yt hopefr eseanrtBeee rnsn liosn'gst ciomlel eesao;gth uers
armeo rree cefinretn Tdosg.e t,ht ehrefyo rmr eam arkgarboluep
Part SixS:o meC losiTnhgo ughts
ofs chrosla andp ractitiinocnleurmdsai nnoygf t hlee ading
18 TheL eadershCihpa llenogefths e NextG eneration2 41 thinkienmr asn agemteonydta a nds omoef the cnreoowpfe st
GretchMe.Sn p reitTzheorm,aG s.C ummings younlge adWeer sa.s tkheedtm oa ddrpeasrst iicsusliuanter sh eir
PostludAne :I ntellecMteumaoli r 254 preseinotnwasete; n cuoragtehde tmop usthh een velaonpdteo
WarreBne nnis addrtehsresae lilmyp orcthaanltl efnotrgo emso rrloewa'dse rs.
Thec haptientr hsvi osl urmeep retsheecniotrl ilveweci tsdaonmd
Noteasn dR eferences 281
keesnpc eulationtsh ea bfuotulutre ea doefr ship.
Index 293
TheA uthors 305
xi
xiiP REFACE PREFAxCiEi i
Hed escrtihbceeh sa ractoefsr uiecsstcsiflfceusoal r ganiioznast,
Audience
the koifln eda dertshheriye pq uainrhdeo ,w tshkoiscleal bnse
Thibso opkr esveanaltbusli en siagbhottusht ce h allelnegaedse rs deevloped.
arlei kteofl ayc aest hnee wm illenunnifuomIl dtisd .e ntifies the ChapFtoeurbr y,T homsHa .D avenpsourgtg,te hstatsto mor­
emergeinnivgr onmaelan ntdo rganiiozlnac atondittihoants rowo'rsg anizwaitilinloc nrsel aybs epi onpgulwaittekhdn owledge
tomorrloewa'daser rlesi kteofl ayc aen,sd h ows what ttoh ey need workwehrosr equaid rieef rfeknitno dfo rganizaantdli eoa­nd er
dot os uccienet dho ssuieat itonEsx.e ciuvtaens dad ministrators, shifrpo mw hawto rfkostr r iatdional wionrdkueIsrottsu r.ti lailn es
whethientr h peu bloirpc r ivsaetocertw ,h ethneerw eoxrp ie­r thceh aractoefkr nioswtliecwdsog raekn dsh ohwosw l eadership
encewdi,fil ln dt hbios oskt imulaantduis negf utlh efoiowrrn winlele tdoc hantgose u ppaonrddte veiltTo.hp i isn clbuudielsd ­
understaannddd eivnoegpl meTnhte. baoloskoe riosmff portant inkgn owledgceo-mwmournki atnidse usp piovrcetu ltwuhreerse
knowleadngided efoarsh umarne souprrocefesss ioonraglasn,i ­ knolwedwgoer kertsh rcaianvned grow.
zaticoonnaslu latnadn tosr,g andeivzoeapltmieopnnrt a ctitioners InC hapFtie,vr e StKeevrearnr gutehsao tr ganizoaft itohnes
whos eetkou nderstthafenu dt uarned hleelapda edrastp oti t. futuwrieil nl csrielnayfg cae proobfld eiemfrfse inattaimoonn g
Academaincdrse searwchhose trusod ryg anizaantdi oln­esa der theeimrp loyceuesst,o mers,a npdr ocdouimctptieesvnt,ev iron­
shiwpia lllfis on dt hbeo oakr icsho urocfie s sfuoefrsu tuirneq uiry mentHsed. e scrhiobwbe osu nrdlyaeosrsg anizcaathnie oltnpos
andac ofinrmatoirco hna llteotn hgeeoi wrns pceulataiboonust organizdeiv etbrhysim isot vyim nogne yp,e opalned, information
thfeu tuorfle e adership. acriosnestr nla and extbeorunnadlaH reiu esseh.si s eoxwprnei ­
encienG enreaEll ercittcoi llushtorwba otudena rlyeosrsg a­niza
tiownosra kn dth ceh allengperso vftiohdlreee y a dership.
Overvoifte hCweon tents
ChapStiebxry, T homsAa .S tewsaurgtg,e stfsut utorhreag ta­
ParOtn eo ft hbios oks t shesett afgoetr h feu turel etahdaaertre s nizatiwoibnleslm ore nleitwkoert khsal ni hkiee rhaireTcsh.ew yi ll
likteole yn cotuenIrn.C haptOenreW ,a rrBeenn npirso viad es rellyeo snsf ormmaelc hanfioscrmo so rdindaitrieocnat,ni do n,
geneirnatlr odutcott hifeou nt uorfle e aderHsehi idpei.nfi tes conrotaln dm oroen t ruasmto nmge mbe.Ir tssh owtsh ante­ t
twelcvhea lleinsgsitunhegals te adweirnlsel e tdou ndersatnadn d workoerdg aniznaeteisdop nescs iufipcp otroct rse ater eainnd­
leahronwt or esvoel tihfea yr es utcoc ienet dom orroorwg'asn i­ fortcreu asntdp,r esetnototslh sal te adcearns atpofap cliyal tiet
zatniso. ChTawop,bty eE rd waEr.Ld a welrI IiId,e ntkiefiye st ech­ truasmto nmge mbers.
nologpiocilatlia,cn aedlc ,o nocmhiacn tgheahsta vceo mbitnoe d ParTth redee scrtihbleee sa doeftr h feu utreI.st h owwhsa t
makheu macna piatc arli taincdua nli vlelraysc aknloewdgeelde ­ leadweirnlsel e tdo kannoddwo if theayrt eos ucciente hdoe r ga­
menitnt heef efctivoefnm eossostr ganiioznIastt. shhoowws nizatainoden nsrv oinmsec nhtaraiczteiednPr arOtnsea nTdw o
humacna pictaabnle a s ourocfce o mpietitvaedv angteaa,n wdh at oft hbioso k.
leadceardns o t op romottheae c quisdieteviloonp,m, ea nndt InC hapSteevre n,M J.Ka oumzeesasn Bda rZr.Py o snmeark e
retenotfhi uomna cna pital. a strotnhga tc acsleeer atdaeilrnes shsifpor notsmh pea wsitcl oln ­
ParTtwo d escrtihboeer sg anizoaft tfihuotenu trheat to mor­ tintuoge u isduec scsefluela dientr hsfe u utreT.h epyr esfeonutr
rowl'esa dweirplsrl oabbliyn haIbniC th.a ptTehrre e,C harles endurpirnign coifpl leeassd heirapn d appltyo l etahdemi ng
Handcyh aracttehroiirszg easn izlaatnidosnacascal op nes iosft ing tomorroorwg'asni ioznast.
laregfifec,i yed-nrcivfiernm( sc alelplehedas n)at nds mailnlnv,ao ­ Chapter bEyKi agrhltW ,eEi .c akr,g utehsab tec autshee
tisvtea urptas-n dp reosfsifiornma(slc alflleea.sdH ) ea rgutehsa t futuwribel elm ore uncptraeabdnliuden knowtahbalne p tahset ,
floear ganizwaitplirlloo infse rate ianin mdp ognrrctoetaw;h ey senmsaekirnahgte trh adne cimsaikoinwn igbl elc otmhece e rnatl
wiplrol vindeewc hallefnolrgae edse rsahtai llple viensl so cyi.e t issfouret wetnyr-s-fitceunrltye adIestrh so.hw osw l eadcearhnse lp
xivP REFACE
PREFAXVC E
orgiaznatmieomnb emrask see nosueot f thweoilrrdT .h ipsr ovides what kheiemfrp ess mho,it vadt,ae ndcu riIoitud se.in fiteans u m­
membewrista hc ommosne nosfde i recatnidho enl tphse smt ay beorf p ersotnraaalin tds tmiovtehsad tr ihviemf orwaarndd
int ouwciht ahc onstcahnatnlgyai nndegv onlgvc ioenxtt. accofuonhrti r se marksaatbiylnpego weirnt hlee daersfiheilpd .
In ChaNpitnPeehr,i Slliapst uegrg tehsaittnst omorrfolwa'ts­ InC haptFiefret nJe,efr feyS onennfealrdg utehsat ths eu s­
temro,r fleu iodr ganiioznlaset,a dweirnlsel etdof ucntimoonr e tainpionwgeo rfl eadersb esm heoauslubdryh e odw t herye spond
flexiabnlddye mcoractailTlhyiw.si rlelq uaid reeek pn olwedogfe toa dverasnidt ysn iomtyp b lyh owt hehya ndsluec cHeesd se.­
sealnfda n a biltiomt ayn aognee p'esr sonsaotl hiaittdty o enso t scrihboewls e adcearbnse r esiilnit ehfneat co efa dveyr-shiotw
unwitttihnwgaelrfyctf t eilveea debrsehhviaipo r. they catnr atygui erndntt or iumapnhdg roawn dde vefrloomp
ChapTteenr,b yM ihaClsyi kszelny,tsi muighgaetshtafostra n sucehx pieernces.
organiiotznoas turviinavc eo mptieteinvveni mreontth arte quires ParFtiv per oviidnessia gbhottusht fe u tuorfle e adefrrsohmi p
constaajdnumtse tnttosc hangcionngd itlieoandmseu,rs cstr eate younlge adwehrows i blel onuerxg te neraotfti ooepnx ecutives.
a conftocerxr tei avtiTthyed.yo n onte cersihslaayv teob ec reiavte ChapStiexrt beyeT nar,aC hurcrhe,c ommetnhdatsthb ee swaty
themselbvute s mcuhsotot shbeee pseto pplreo,v tihdbeee sintfo r­ tos ecuahr eea lftuhtyufo rre oruarp icdhlayn gbiunsgi npeoslsi,t ­
maitoann,rd e cogannidsz uep ptohrbete sitd eas. icaaln,ds ociinaislutt tiointsso e ngaygoeu dthi rleyic ntt hdei a­
InC hapEtleerv JeenaL,ni pman-Balrugmuteehnsai tna n age logaunedp racotfil ceea derIstdh riapow.nsh eerx periienn ce
ofu nceariynta tndc hanogreg,a nizmaetmiboeanrr see s pcieally creatthiTenre ge M usketteose hroshw o wt os uppyoorutnc go ­m
vulneratbobl aeld e adwehrops r ovtihdeeam f alsseen osfse ce u­ muniatcyt iavnidis,tn s t,u ertmnopo wetrh eamsl eadesrosic aolf
rtiyS.h de escrhiobwme esm becrasn fbreef erdo m etxhtiesr nal ande nvirotnacmlhe annge.
dependbeynd cies covtehreiminorgr he e rosiecl vtehlsee, a der InC haptSeerv eenetnE,dw arWd. H eadinagrtgounte hsa t
wihtinth,u psr oivdimnogr lee adetrlasehtnihtpr ougthhooeur tg a­ leadershbiecp o nmsuisdtfe rroaemg d e naetriopnearls ipve.ec t
nization. He shhoowwGs e naetriXoenra sr dee velopsienrgvm aonadt eo lf
ChapTtweerl ,vb eyC atLh.yG reerngb-eaWlatn Adl asGt.a ir leadertshhaitp empihnavvsoeilmzeeansnt cd h angteh ceao tm ­
Robesrotns,u mmartihzweeo sr okft hEex eciuvLtee adership munilteyv el.
ReseaTreacmha tt hAec ceunrIten isttufotreS tratCehgaincg e. ParStip xr essec nltostihnogu gohnlt sed aershCihpa.p ter
Thet eaml'osng -stteurodmfy tevhoel rvoinlogefl eadesrhsohwisp Eigehtnbe,yG rtechMe.nS preiatnzTdeh ro mGa.sC ummings,
thafutt urlee adweirnlsle etdos halreea derwsithohit ph etros , examitnheceso rnitbiuotnisnt hbioso akn dth iem plicoaft ions
leaadc rodsiefsrf egnetn eraotfei mopnylseeo sa,n d mteoet th e theiinrsh itfgso trh feu tuorfle e aderIsnth hiep .c lPoossitnlgu de,
demanodfsg al obeanlv ironment. WarreBne nnpirse saep netrss omneamloo ifhr i csa rereerc,o­ unt
InC hapTtheirer etJna,m eOs'o Tolseu ggetshtalste adership intgh eex peritehnascthe asp heildsi afnefd u elheipdsa ssfioorn
cabne a ni nsutititolnc aapa,nc iostyto laenli ynv diidutartlaB. ia sed understaanndd ipnrga lcetaidceirnsgh ip.
ona m ulticnoysm utpdayo fl easdheirapn do rganizeafctf­ieon
tievnehsess ,h ohwoswo rganizcaatbniu oilnlesda detrasshkisp and
Ackwnloedgments
responsiibnittlohi estiyitrsee smp sr,a iccteasn,dc ultuTrheiss.
graetelxy panldesa dercsahpiapb iilnti htoeir egsa nizaantdi on Wew oulldi ktoee xproeusars p precifaoatrli oloft n h owsheo
makeilst e dsesp endoenan s ti nggrleela eta .d er madteh bioso pko ssiAbrivlneBd;h ambJruid,iBtlhu menthal, and
ParFto uard drehsoswle esa dsetroasnyt opt hoefgi arm heo;w LarGrrye ihneelrp uesid nd esigtnhiceno gne frenpcaero tf the
thecyo inntuteor enw,ee nergainzdde e,v etlhoepm seClhvaeps­. fsethsrciafntid n r ecrutihtreie nmga rkparbelseeer nst wchoons­e
teFro uretnbe,yT omP eteprrsod,ve iash ighpleyr sloa ncacooufn t tribuatpipoeniasntr h bios oLka.u rBart ioswM,a riCeh ristian,
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XVi PREFACE
KimbeHrolpyk iPnesr ttaunlLdau ,m inVioitnae spcruodv eiedx cel­
leandtm irnaitssituvpep foorrt ftsehtesr cihwfhti,Bl aer bMayrear s
guidoeudfr u ndraainsdi nJKgai mu assdim inistthpeerr eodc ess
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Jo sysB-easess,p elclCiyea drCirco cakneSdru sWainll iawmh,op ro­ ThFeu tuorfLe e adership
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toc onicveaen bdr itnhgbi oso tkol i.f e
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LoAsn geleCsa,lo irnfia
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Marc2h0 01
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I
PartOne
SetttihneSg t age
fotrh eF uture