The Friday letter

12 Pages·1991·1.1 MB·English

by  United States. Food and Nutrition Service

Historic, archived document
Do not assume content reflects current
scientific knowledge, policies, or practices.

I
u> tHE FRIDAY LETTER
Vol. 13 No. 5 Published by USD A’s Food and Nutrition Service March 8,1991
USDA to Open Child
Speaking personally...
Care Center
I’ve just finished reading an extensive compila¬
by Wini Scheffler
tion of the more than 500 comments submitted as
part of the Work Force Diversity teleconference
Construction workers are putting final
evaluation, it was valuable for me to get a feel for
touches on a long-awaited child care center
what our employees think about the meeting and for USDA employees in the basement of the
the issue. Auditors’ Building this month, according to
Vicky Urcuyo of the HQs Food Distribution
One area of concern to a number of employees is
Division. Vicky and Susan Poneman of
the cost of the teleconference. Although the evalua¬
the Child Nutrition Division served on a tech¬
tion showed that over 60% of the respondents
nical review panel that met February 11-15
thought teleconferences are a good means of com¬ to evaluate bids for managing the center.
municating with all employees, a large number were Edwardene Pitcock, a management
analyst with the Office of Personnel, has
qualified by noting that the cost had to be con¬
spearheaded the project under the direction
sidered. I agree wholeheartedly, and I’m pleased
of Assistant Secretary for Administration
that FNS employees are good fiscal watchdogs!
Adis Vila. USDA provides space, utilities,
The Work Force Diversity teleconference cost the and certain equipment, while the company
Agency $45,000, and I believe it was worth it. As an that wins the contract will operate the facility.
"Our panel recommended the company
information-sharing tool for approximately 1800
we think most capable of making the center
people, the teleconference cost $25.00 per person.
work for the long-run while providing quality
Given the importance of the initiative, I believe
care," said Vickie. USDA’s procurement of¬
that’s an efficient investment in "getting the word fice will consider the panel’s advice before
out". awarding a contract.
Work is still underway to transform the
Also, in retrospect, I think the teleconference was
basement into a safe and welcoming space
too long. People get restless after sitting too long,
for 88 children and infants and to prepare a
and if we try this again we’ll work to make it more
fenced-in outdoor play area. The center
"punchy". should be open by late spring, she said.
Finally, I agree with the large number of people In the meantime, project sup¬
porters have established a USDA
who felt that the contractor was a disappointment.
Child-Care Foundation to raise money
Even though Mr. Lattimer was a last-minute stand-
for scholarships for children whose
in, a shorter, more focussed presentation would
parents cannot afford the full fee. A
have been more valuable. We have sent a letter to "50s Rock Around the Clock Benefit
the American Institute for Managing Diversity trans¬ Dance" has been set for March 16 in
the Administration building patio, with
mitting the comments we received from you.
proceeds to go toward scholarships.
We are preparing a package of information which
Another fundraising initiative to be an¬
discusses the Work Force Diversity initiative, nounced shortly will encourage FNS
describes the goals and objectives of the program, employees to
discusses the Action Plan, highlights the important recycle
aluminum cans
parts of the Task Team report, and answers ques¬
to support the
tions about the initiative. Soon the various training
scholarship
opportunities will begin. I'm looking forward to the
fund.
The Friday Letter
ON THE HILL...
CAWG Serves Meals
to Homeless
by Bob Beard
by Darlene Barnes
Hearing on NSLP and Breakfast
Members of the Consumer Af¬
On Tuesday, February 26,
fairs Working Group (CAWG) got
1991,10:00 am., the Subcommit¬
a first-hand look at commodity
tee on Elementary, Secondary and
foods being put to use last week
Vocational Education, Flouse Com¬
as they served meals to needy
mittee on Education and Labor,
people at So Others Might Eat
held an Oversight Hearing on the National School Lunch and School
(S.O.M.E.), a Washington, D.C.
Breakfast Programs. Witnesses testified about the status of the National
feeding site.
School Lunch and Breakfast Programs; the nutritional and budgetary chan¬
CAWG, chaired by Ann Chad¬
ges they would like to see; and about the importance of these programs to
wick, USDA Consumer Advisor,
feeding children and enabling children to be able to learn.
is a group of representatives
Betty Jo Nelsen was the lead witness and testified that the President's
from USDA agencies that meet
Budget request shows a significant support for the Child Nutrition
monthly to discuss consumer is¬
Programs, including one of the largest increases ever for WIC. She also
sues with regard to agriculture
explained the Administration’s proposal to reduce the charge for School
programs. CAWG also visit agen¬
Lunch and Breakfast for the reduced-price category, from 40 cents to 15
cies to share information, or par¬
cents for Lunch and from 30 cents to 10 cents for Breakfast. This would in¬
ticipate in various agency
crease participation by 250,000 children. To fund this, in a "pay-as-you-
activities to see how they work.
go" budget, the cost of the paid lunch would be 6 cents more.
FNS provides some com¬
The Administrator also testified about the aggressive actions we are
modity food to S.O.M.E. through
taking to improve the nutritional content of meals. She noted that we are
its donations to soup kitchens
dependent upon the success of State and local employees and we support
and food banks. This visit was ar¬
them in every way possible.
ranged by John Wingo of the
The witnesses included Betty Jo Nelsen, Ann Gennings, President,
Alexandria Field Office, and by
American School Food Service Association; Dorothy V. Pannell, Director
Public Affairs Director Joe Dun-
of Food Services, Fairfax County Schools (representing alternatives to
phy of the Mid-Atlantic Region ,
commodities), Victoria Leonard, Center for Science in the Public Interest,
which administers the programs
and Charles Huges, representing the American Federation of State, Coun¬
in the District of Columbia.
ty and Municipal Workers New York Schools local.
"It was a real 'eye-opener' to
learn that in our Nation's Capital
there are so many men, women
and children who are hungry, and What’s New?
(from Environmental Nutrition 2/91)
to see how much volunteer time
people put in to making this Flatulence Felled by Gas Fighting Enzyme
work," said Kathy Shanahan,
Confidential Assistant to the Con¬
The phone is ringing off the hook at ding 3 to 8 drops of Beano to the first
sumer Advisor.
Lactaid Inc., in Pleasantville, New Jer¬ bite of the offending food, the
S.O.M.E. is a non-profit, tax
sey. According to a company manufacturer says the enzyme will
exempt organization which ser¬
spokesperson, Lactaid Inc. is being break down the gas-producing sugars
ves the homeless, the destitute
overwhelmed with requests for generated by the entire portion. One
and the elderly in the
information about Beano, a new drawback: Beano is inactivated by
Washington, D.C. area. After
liquid enzyme designed to reduce intes¬ heat, therefore it cannot be used in
watching a movie about
tinal gas produced from foods like cooking or on foods hotter than 130
S.O.M.E., the group toured the
beans. degrees Fahrenheit. As a general rule,
facility, including the storage area
Beano, introduced in June of 1990, if the food is not steaming, it’s okay to
of USDA commodities, and
contains an enzyme derived from the add Beano.
served meals in the afternoon.
fungus Aspergillus niger. The en¬ Beano is sold in 1/2 fluid ounce con¬
S.O.M.E. serves over 600
zyme, alpha-galactosidase, works by tainers—enough to treat 75 servings of
meals a day just at this one site
breaking down indigestible sugars food. The suggested retail price is
alone. It also has a food distribu¬
found in gas-producing vegetables and $8.95. To order, call [phone].
tion program, dental and medical
legumes including broccoli, Lactaid Inc. also manufactures Lac¬
health centers, counseling and
cauliflower and cabbage. The newly taid a milk-digesting enzyme which,
social services, special care ser¬
digestible sugars don't trigger the when added to milk, makes it more
vices for the neglected elderly,
flatulence and bloating that often fol¬ digestible for people with lactose
and other services.
lows ingestion of these foods. By ad- intolerance.
2
March 8, 1991
Black History Month Is Celebrated
Around the Country...
...at Headquarters
by Floyd Miles, II
FNS celebrated Black History Month with style this year.
This year's theme was "Educating America, Black Univer¬
sities and Colleges, Strengths and Crises".
The Headquarters kickoff event featured Dr. Calvin W.
Rolark, president of the United Black Fund, Incorporated.
Rolark presented a wealth of information on Historically
Black Colleges and Universities. Rolark said, "Thanks to His¬
torically Black Colleges and Universities, these institutions
have enabled Black Americans when we were not permitted
to attend white institutions, to prick the conscious of America
with hopes of eradicating racism in these United States of
America". He also said to a rousing ovation, "We ain’t what
we use to be, we ain’t what we ought to be, we ain’t what we
gonna be, but thank God with all of us working together,
respecting each other and caring for each other we ain’t what
we wuz. If it is to be, it is up to me".
On February 13, 1991 two oscar nominated movies were
shown in the fourth floor conference entitled "Lean on Me"
and "Glory". The viewing of the movies was well attended
and attendees were very impressed with the overall themes
of each of these movies with their academy award winning
actors Morgan Freeman and matinee idol Denzel
Washington
The annual International Potluck Luncheon capped the
month’s activities with a bang. It was our largest potluck
luncheon ever with approximately 100 participants and
scores of dishes to choose from. It was every bit of an Inter¬
national Potluck Luncheon and more. Dishes were from
everywhere; from Christy Schmidt’s East African Chicken
to Barbara Hallman’s Jambalaya, from Floyd Miles’ Texas
Hot Sausage (federal expressed from Texas) to Ramona
Justice’s Curry Chicken. There also were numerous door
prizes given to lucky ticket holders. Prizes were donated by
several businesses here at the Park Center Office Complex
as well as numerous businesses throughout the greater
Metropolitan Washington area.
The Black Emphasis Program Planning Committee would
like to thank all of the FNSers for their support and the super¬
visors of the committee members for enabling them to work
on the committee in concert to prepare such a fine array of
activities commemorating the achievements of Black
Americans.
(continued on next page...)
3
The Friday Letter
...in the Mid-Atlantic Region
...in the Western
Region
by Kim Jabat
by Kristy Bole
MARO’s obser¬
vance of Black
The WRO Black History
History Month
Month Committee planned a
was exciting as
number of programs during the
well as unique.
month of February, starting with
For the first time
the film "The Magnificent 114"
in MARO’s his¬
on the 114 Black colleges and
tory, minority stu¬
universities in the United
dents from
States. Highlights of the month
nearby Allentown
included JoAnn Buckner, a
High School were
food program specialist in the
invited to the
WRO Food Distribution Pro¬
regional office to
gram, telling Afro-American folk¬
participate in the
tales, and a panel of Western
observance.
Chris Marlin, Region alumni of Black colleges
Regional Ad¬ who discussed their educational
ministrator, experiences. The four panelists
provided an over¬ were Cleo Davis, WRO Child
Nutrition Programs; Jacqueline
view of the
Henry, San Francisco Field Of¬
agency’s mission
fice; Keith McNeil, Food Stamp
and talked about
career oppor¬ Program; and Billy Boston,
Jacobs, a local artist. MARO’s Financial Management.
tunities. Program staff gave the stu¬
dents an overview of FNS programs field offices also conducted or at¬ The WRO also offered a
tended events during the month at workshop entitled "Black History
and their respective responsibilities.
The students toured the office and their locations. Philadelphia field of¬ in the Workplace" by a profes¬
met with employees. fice employees attended a program sor from the San Francisco
The students also joined in sponsored by the Bureau of State University Black Studies
MARO’s International Potluck Federal Prisons. The keynote Program and a lecture on the
Luncheon. Regional office speaker was Thomas C. Lane, IV, United Negro College Fund.
employees prepared food items Superintendent of Bridgeton, New The WRO Black History
from the United States and other Jersey Schools. Lane’s presenta¬ Month committee consisted of
countries. MARO plans on follow¬ tion, which was done though Kelly Gilbert, FM; Jacqueline
ing up with the students and the dramatic readings and recitals, was Henry; Glenda Johnson, Civil
counselor regarding employment informative and entertaining. Rights; Keith McNeil; Leon
opportunities. Employees of the Bureau also per¬ Mello, FSP; Doraetta Mozon,
In other activities, MARO’s formed a skit in observance of CNP; and James Witt, San
employees heard Dr. William B. Black History Month. The event Francisco Field Office.
ended with a Soul Food Luncheon.
DeLauder, President of Delaware
Caribbean Area Office staff
State College, speak in observance
museum’s theme from January 30
members provided entertaining and
of Black History Month. In keeping
through March 24 is "Black Art An¬
informative presentations for office
with this year’s theme, Dr. De-
cestral Legacy". The Charleston
employees. Luis Rosario, account¬
Lauder spoke about the history of
field office hosted author and re¬
ant, provided a recital on black
1890 colleges and universities, ac¬ searcher on black history, Ancella
poetry and Madeline Rodriguez,
complishments and challenges. Bickley. Bickley, who also is a
food program specialist, did a
Median (Bill) Vidrine, USDA/1890 recipient of the NEA Carter G.
presentation on black history. Also,
Liaison from Delaware State Col¬ Woodson Award, has done exten¬
material was displayed and
lege, accompanied Dr. DeLauder
sive research on black history along
videotapes on the series, "Eye on
and addressed the audience.
the Ohio River. She provided en¬
the Prize," were shown.
Also featured in Black History
lightening information about Black
The Towson field office showed
Month was Louise Fidati Grieve,
History in West Virginia.
the film, "Satchmo," the life of
an avid collector and world traveler.
Louis Armstrong. MARO’s Alexandria field office
She displayed numerous artifacts
staff attended activities conducted at
The staff of the Richmond field
from southern Africa. Other con¬
Headquarters and the Harrisburg
office visited the Virginia Museum
tributors to the exhibit were regional
field office displayed articles about
of Fine Arts to view works by many
office employees and Garrett
blacks
Afro/American artists. The
4
March 8, 1991
...in the Mountain Plains Region
by Craig Forman
An impressive slate of public speakers representing
education, state and Federal governments, and Denver’s
professional basketball team preceded a luncheon that
closed out Mountain Plain’s Black History Month obser¬
vance this year. Metro College vice president Dr. David
Williams talked about the changing workforce; State
Senator Regis Groff spoke of the importance of education
to minority youth; Denver Nuggets Vice President for
Marketing Robert Tassie discussed education and profes¬
sional basketball players, MPRO Nutritionist Stella Nash
discussed the evolution of Black Americans’ diet from pre-
Civil War times, and MPRO’s Maurice Wade was a guest
speaker for students in four American history classes at
Martin Luther King Middle School in suburban Denver.
Maurice discussed the role of Black cowboys in the expan¬
sion of the American frontier. Maurice competes in calf
roping events on the Black rodeo circuit around the U.S.
Over 100 staff from several Federal agencies par¬
ticipated in the soul food luncheon arranged by MPRO
Black Program manager Willie McWashington. The
Reverend Gene Skidgel offered a prayer of thanksgiving
for light casualties among soldiers involved in Operation
Desert Storm. Afterward, 13 Denver staff involved in MPRO Regional Administrator David Alspach
volunteer activities received "One Thousand Points of presents Colorado State Senator Regis Groff with
Light" commendations signed by former USDA Agriculture a distinguished service award for his long-term
Secretary Clayton Yeutter. contributions to FNS Black History observances.
...in the Southeast Region
by Connie Crunkelton
Black History Month took on Labor Relations Board; and the personality who was scheduled to
new dimensions for SERO Government Accounting Office. moderate the panel had to cancel
employees this year under the Week one featured a presenta¬ at the last minute. However, he
leadership of SERO’s Rosie tion by Abraham Davis, political was ably replaced by FS’s James
Daugherty. Rosie’s efforts were science professor at Morehouse Brame (alias Bryan Gumbel) and
supported by a committee of College, Atlanta. Dr. Davis, who PA’s Connie Crunkleton (alias
thousands (actually quite a few less has a wonderful speaking ability, Jane Pauley). SERO employees,
than that). Efforts by SERO’s Black presented a graphic description of speakers and guests were treated
History Month Committee enabled the socio-political strides African- to a reception that followed the sym¬
regional and field office staff to par¬ Americans have made since the posium. Refreshments were
ticipate in a variety of activities. mid-1860’s. He also stressed the prepared and donated by SERO
A special event was scheduled fact that the Civil Rights Act most of employees at their own expense.
for each week of the month. Be¬ us take for granted didn’t go into af¬ This social setting gave SERO
cause of SERO’s reputation for fect until the sixties. Prior to that, employees the opportunity to meet
presenting quality educational existing civil rights laws were rarely individually with the guest speakers.
programs geared toward repre¬ enforced and openly disregarded in Week three was "A Taste of
sentation of minorities, employees many instances. African-American Culture." This
from several other agencies joined The second weekly activity was event was held in the lobby of the
in the weekly activities. Agencies a symposium featuring speakers M.L. King Federal Annex Building
attending the SERO-sponsored ac¬ from several of the predominantly and featured a selection of African,
tivities included USDA’s Forest Ser¬ black colleges and universities in Jamican and African-American
vice, Animal & Plant Health the Atlanta area, the chairman of foods, artwork, artifacts, jewelry,
Inspection Service and Food Safety the board for the National Black Col¬ clothing, displays and music that
& 'inspection Service; the F.B.I.; Im¬ lege Hall of Fame and the area reflected the distinct influence of
migration & Naturalization Service; development director for the United African-Americans.
Corp of Engineers; the Federal Negro College Fund. A local radio (continued on next page)
5
The Friday Letter
The final SERO activity was a
...in the Southwest
tour of the campuses of two of
Atlanta’s predominantly black col-
leges-Morehouse and Spelman.
by Blanche Jackson
Tours were conducted by student
guides who were both knowledge¬
Black History Month was ob¬ Montgomery, Drake Hood, and
able and enthusiastic. The tour
served in the Southwest Region Craig C. L. Darden Adamson
ended with lunch at Spelman’s
with speakers, art displays and (painters). Drake is the brother
cafeteria.
down-home Southern cooking. of SWRO employee, Susie
In addition to the weekly events,
All sessions focused on the Hood, and Craig is the son of
SERO employees were offered the
national theme, "Educating employee, Jeannette Adamson.
chance to compete in a weekly
America-Black Universities and The observance ended with a
African-American Trivia Quiz, to
Colleges, Strengths and Crises." delicious pot-luck lunch, featuring
learn more about the contributions
Speakers included several well- all of the favorite Southern dishes-
of African-Americans through a dis¬
known psychologists in the Dal¬ -a variety of vegetables, corn
play in the rotunda of SERO’s
las area-Dr. Paul Geisel, a bread, all kinds of barbecued
headquarters’ building that was
university professor; Dr. Mamie meat, fried chicken, chicken and
changed weekly and a recommeded
McKnight, a consultant to the dumplings, neck bones, and
listing of videotapes available at
Dallas County Community Col¬ several pies and cakes. The
video stores or local libraries that
lege District; and Dr. Brenda food was prepared by various
highlighted the African-American ex¬
Wall, a practicing clinical employees and, in at least one
perience. SERO also joined other
psychologist. Artists displaying case, by a committee member’s
federal agencies in metro-Atlanta for
their work included Roy Williams mom who still cooks from
the FEB’s annual joint celebration of
(a sculptor) and Bernece scratch. Umm, umm, good!
Black History Month. SERO ad¬
ministrator Virgil Conrad was the
closing speaker.
All-in-all, 1991 was "a very good
year" for SERO’s Black History
Month activities!
..in the Midwest
by Diana Pihos
The Midwest Region’s EEOAC
planned an exciting Black History
Month, one that was filled with
many unique activities. The theme
for this year’s celebration was,
The SWRO Black History Month Committee: (L to R) Earlane
"Educating America: Black Univer¬
Young, Esther Phillips (Chairman), Susie Hood and Betty Veasley.
sities and Colleges," which was the
Not pictured, Sandra McCall.
subject of speaker Darrell Parrish,
Executive Director of Chicago’s Du-
Sable Museum. A graduate of two
historically black colleges, Ms. Par¬
rish informed the audience about
was giving one last speech before Louis Armstrong playing in the
the benefits of attending a historical¬
his execution.
background, MWR personnel
ly black college.
The third activity of the month
brought and ate many forms of eth¬
Another interesting activity was
was a rivoting film called "The Meet¬
nic foods - from Irish soda bread to
a original dramatic sketch, entitled,
ing." The film was a speculation of
Central American black beans;
"A Rape of the Mind" performed by what might have happened if Mar¬
from African-American greens to
Chicago Actor and Playwright tin Luther King and Malcolm X
Mitchell Hatchett. The sketch was Estonian kringle. The biggest hit of
had ever met, and what they might
the meal was fresh catfish that was
about a 19 year old who, after being
have said to each other.
just cooked. This event rounded-
denied a minority scholarship and
The final activity was an interna¬
out the month long celebration of
had thus turned to a life of crime.
tional luncheon. With the music of
African-American history.
6
March 8, 1991
FROM THE PROGRAM...
...and in the Northeast
APWA Studies Surge in Welfare
by Wini Scheffler
A dramatic rise in State welfare caseloads
was the topic of a February 27 luncheon spon¬
sored by the American Public Welfare Association
at its annual conference. Andy Hornsby, Com¬
missioner, Alabama Department of Human
Resources, addressed the issue from the food
stamp perspective. Other panelists focused on
the growth in Medicaid and AFDC caseloads.
Several State studies were cited showing that
the jump in public assistance was due mainly to
job losses among working people, especially
those in part-time and low-paid jobs. The APWA
is undertaking a national review to see if study
NERO RA Harry McLean (!) thanks Dr. Alan Shep¬ findings are representative of all States.
pard, vice president of academic affairs at Roxbury Another concern expressed was the increased
Community College, for his contribution to NERO’S likelihood of error due to higher caseloads and
celebration of Black History Month. Dr. Sheppard recent rule changes. Several State officials called
spoke to NERO employees on "Educating America: for relief through increased Federal funding and
Black Colleges and Universities, Strengths and fewer Federally mandated services.
Crisis." The presentation, providing employees According to Phyllis Gault, FNS’ Deputy Ad¬
with insights to the role and responsibilities of the ministrator for Food Stamps, FNS has initiated a
black university system, was just one part of number of activities to respond to increased
NERO’s month-long observance. demands created by the recession. Several
States have received waivers of the certification
periods in some limited circumstances, and other
waiver requests are under consideration. FNS
has scheduled a meeting of State and local
Seattle Field Office Reaches people on March 19 to address the problems
created by the growth in participation. The
New Heights!
regions have been invited to submit issues for dis¬
cussion. In addition, FNS has prepared a techni¬
cal assistance package to help States meet
expanded needs.
The Seattle Field Office has climbed out of the
basement of the old Federal Building and has a win¬
dow on the world from their new location in the recent¬ Bertini Addresses ASFSA
ly completed AT&T Gateway Tower in downtown
Conference
Seattle. From their view on the 27th floor, office staff,
when not buried by food stamp QC files, are able to
see the lovely Cascade Mountains , including Mount
On Monday, February 25, Assistant Secretary
Rainier (weather permitting), and can monitor traffic
Bertini addressed the American School food Ser¬
flow in 1-5.
vice Association (ASFSA) Legislation Action Con¬
ference.
The Seattle staff, whose eyes had adjusted to the
The conference, held each year in
minimal light at their former location, have been
Washington, D.C. , was attended by approximate¬
reported to need sunglasses to function in the bright
ly 450 members of ASFSA. Bertini spoke of the
new surroundings.
President’s education goals and in particular the
"Readiness for School" goal, and how the Child
Staff members are delighted with the change!
Nutrition Programs and the ’92 budget support
that important goal. Also included in the address
was an update on activities of interest and slide
(submitted by WRO Public Affairs office)
presentation of activities during National School
Lunch Week.
7
The Friday Letter
March is Women’s History Month
The theme for this year’s Women’s History Month is
tive after attending the recent
"Nuturing Tradition, Fostering Change." Activities are
teleconference. In the telecon¬
being planned throughout the month. Here are the
ference discussions relating to
scheduled evens so far...
career development, all the par¬
ticipants emphasized the
March 20 - Movie "Harriet Tubman", 7th Floor
responsibilities of the Agency
Conference Room, 2:00 p.m.
and its managers and super¬
visors to provide a climate and
March 25 - Main Program Day, Betty Jo Nelsen will
opportunities which foster
be the speaker; 4th Floor Conference
employee career development.
Room, 11:00 a.m.
This was both important and
appropriate.
However, a vital piece
seemed to be left out of these
discussions-the responsibility
of the individual to be proactive
in his or her own career
Seriously
development. Individuals who
wish to advance must be will¬
ing to expend the time (often,
Speaking,
their own time) and efforts
needed to acquire the skills
that will further their careers, to
Would you like to build
seek out and create oppor¬
your communication skills
tunities for themselves.
while gaining confidence
Without this individual self-inter¬
est and drive, Agency invest¬ in all aspects of life?
ments in career development A Toastmasters club
activities will not yield the maxi¬
will help you to:
mum returns for either the
Agency or the individual. • SPEAK clearly
and confidently
Thank you for the telecon¬ • THINK on
ference. It heightened my sen¬ your feet
sitivity to these issues and I’m
• LISTEN
sure it did the same for many
effectively
others.
Cathy Squires
Program Reports and Analysis \) >*>> V o< Park
Branch
majors flVh • Tk€s.,
Program Information Division
Financial Management
$
TOASTMAST9 OR BETTER
LISTENING, THI' ' AND SPEAKING
8