The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth

258 Pages·2018·1.28 MB·English

by  Amy C. Edmondson

the
fearless
organization

the
fearless
organization
Creating Psychological Safety in the
Workplace for Learning,
Innovation, and Growth
Amy C. Edmondson
H A R V A R D B U S I N E S S S C H O O L
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LibraryofCongressCataloging-in-PublicationData
Names:Edmondson,AmyC.,author.
Title:Thefearlessorganization:creatingpsychologicalsafetyinthe
workplaceforlearning,innovation,andgrowth/AmyC.Edmondson.
Description:Hoboken,NewJersey:JohnWiley&Sons,Inc.,[2019]|Includes
index.|
Identifiers:LCCN2018033732(print)|LCCN2018036160(ebook)|ISBN
9781119477228(AdobePDF)|ISBN9781119477266(ePub)|ISBN9781119477242
(hardcover)
Subjects:LCSH:Organizationalbehavior.|Organizational
learning—Psychologicalaspects.|Psychology,Industrial.
Classification:LCCHD58.7(ebook)|LCCHD58.7.E2872019(print)|DDC
658.3/82—dc23
LCrecordavailableathttps://lccn.loc.gov/2018033732
CoverDesign:Wiley
PrintedintheUnitedStatesofAmerica
10 9 8 7 6 5 4 3 2 1
To George
Whose curiosity and passion make him a great scientist and
leader – and who knows all too well that fear is the enemy
of flourishing.

Brief Contents
Introduction xiii
PARTI The Power of Psychological Safety 1
Chapter1 The Underpinning 3
Chapter2 The Paper Trail 25
PARTII Psychological Safety at Work 51
Chapter3 Avoidable Failure 53
Chapter4 Dangerous Silence 77
Chapter5 The Fearless Workplace 103
Chapter6 Safe and Sound 129
PARTIII Creating a Fearless Organization 151
Chapter7 Making it Happen 153
Chapter8 What’s Next? 187
vii
viii BriefContents
Appendix: Variations in survey measures to Illustrate Robustness
of Psychological Safety 213
Acknowledgments 217
About the Author 219
Index 221