The Encyclopedia of Human Resource Management: Short Entries

506 Pages·2012·9.664 MB·English

About Volume One
Why Is This Volume Important?
Volume One focuses on the multiple defi nitional terms related to the comprehensive func-
tioning of human resource management (HRM). From a more strategic sense, the introduction
section of this volume attempts to anchor these defi nitions in a common purpose related to
overall talent management—an important challenge facing organizations today. Therefore,
this volume is important in that it brings a current defi nitional perspective of incremental
HRM, yet seeks to apply them to a more progressive agenda of required business partnership
for HR professionals. While not inclusive of all of the accepted defi nitional terms related to
the practice of HRM, this volume provides a vast array of articles on updated and insightful
topics for the benefi cial use of modern-day HR professionals.
What Can You Achieve with This Volume?
The articles presented in Volume One were written to give readers a comprehensive perspec-
tive on the scope of today’s HR terminology and practices. Some of the terms that are defi ned
provide an in-depth focus of topics long-practiced in HRM, while others attempt to provide
a current defi nition for approaching a familiar practice. In all situations, they have been
designed to stimulate new thinking and knowledge in the reader.
How Is the Volume Organized?
Following a compelling introduction concerning effective talent management challenges
faced by modern HR professionals, the terms described in this volume are presented in alpha-
betical order. Each author begins with generally accepted defi nitions of the topic and brings
forth recent research for updating the scope of the topic and summarizes with a new and
progressive defi nition of the important term in the fi eld.
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Y
THE ENCYCLOPEDIA
OF HUMAN RESOURCE
MANAGEMENT
Short Entries
VOLUME ONE
Executive Editor
William J. Rothwell, Ph.D., SPHR
Volume One Editor
Robert K. Prescott, Ph.D., SPHR
Copyright © 2012 by John Wiley & Sons, Inc. All Rights Reserved.
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Library of Congress Cataloging-in-Publication Data
The encyclopedia of human resource management / executive editor, William J. Rothwell.
p. cm.
Includes bibliographical references and index.
ISBN 978-0-470-25773-9 (v. 1)—ISBN 978-0-470-25772-2 (v. 2)—ISBN 978-0-470-25771-5 (v. 3) —
ISBN 978-0-470-59134-5 (set)
1. Personnel management—Encyclopedias. I. Rothwell, William J., 1951–
HF5549.A23E53 2012
658.3003—dc23
2011043163
Acquiring Editor: Matthew Davis
Director of Development: Kathleen Dolan Davies
Production Editor: Dawn Kilgore
Editor: Rebecca Taff
Editorial Assistant: Michael Zelenko
Manufacturing Supervisor: Becky Morgan
Printed in the United States of America
HB Printing 10 9 8 7 6 5 4 3 2 1
PB Printing 10 9 8 7 6 5 4 3 2 1
CONTENTS
Introduction to Volume One xiii
Robert K. Prescott
1. The Evolving Practice of Talent Management 1
Brian E. Wilkerson
2. Multi-Rater (360-Degree) Feedback Instruments 7
Curtis D. Curry
3. Action Learning 13
Yongho Park
4. Age Discrimination in Employment Act of 1967 (ADEA) 17
Katy Lynn Wilson
5. Adverse Impact 24
Kyle E. Brink
6. Affi rmative Action 30
Wanda M. Costen
v
vi Contents
7. Affi rmative Action Plans 35
M. Edward Krow
8. Appreciative Inquiry 42
Michele L. Newhard
9. Assessment 50
Mimi Hull
10. Background Investigation 57
Toni Arnold
11. Behavior Modeling 62
Yeonsoo Kim
12. Employee Benefi ts 68
Dawn Denniston Peterson
13. Burnout 75
Michele L. Newhard
14. Business Ethics 83
Thomas J. Horvath
15. Campus Recruiting 90
Erin G. Howarth
16. Career Development 98
Judy Y. Sun, Greg G. Wang
17. Change Management 103
Greg G. Wang, Judy Y. Sun
18. Child and Elder Care 107
Danielle Tavernier Spears
19. Civil Rights Acts 112
Emily R. Wilkins
20. Civil Rights Act of 1991 118
John M. Bagyi, Wendy S. Becker
Contents vii
21. Consolidated Omnibus Budget Reconciliation
Act (COBRA) 123
Dawn M. Fleming
22. Collective Bargaining 127
William B. Werner
23. Comparable Worth 131
Wanda M. Costen
24. Compensation 136
Danielle Marie Bologna
25. Corporate University 143
Yongho Park
26. Crisis Management 147
Nellie J. Brown, Nancy J. Lampen
27. Corporate Social Responsibility 153
Philip H. Mirvis
28. Culture 160
Ken Hultman
29. Disciplinary Procedures 165
Wanda M. Costen
30. Drug Tests 169
Brandon Bruce Vargo
31. Employee Wellness Programs 174
Steven N. Waller, Lebron P. Moten
32. Employment-at-Will 180
Judith Kish Ruud, Wendy S. Becker
33. Employee Relations 186
Andrea Burns
viii Contents
34. Equal Pay Act of 1963 191
Emily R. Wilkins
35. Executive Compensation 197
Traci M. Pauley
36. Executive Education 203
Gerri Hura
37. Executive Order 11246 209
Deborah Kaplan-Wyckoff
38. Executive Search Firms 213
John D. Piccolo
39. Flexible Benefi ts 217
Maurie Caitlin Kelly
40. Fair Labor Standards Act of 1938 222
Deborah Kaplan-Wyckoff
41. Glass Ceilings 227
Yongho Park
42. Global Supply Chain Management for HR 231
Martin K. Starr
43. Global Teams 239
Tracy H. Porter, Sharon E. Norris
44. Grievance 243
William B. Werner
45. Guilds 247
Maurie Caitlan Kelly
46. HR Metrics and Analytics 252
Donald P. Rogers
47. Human Resources Compliance 258
Peter M. Wald, Marcus Winterfeldt
Contents ix
48. Human Resource Strategy 264
Laura A. Mindek
49. Mergers and Acquisitions 270
Jim Bowles
50. Human Resource Management 275
Donald P. Rogers
51. Internships 279
Jennifer Belinda DeSormoux
52. Job Analysis 284
Katy Lynn Wilson
53. Job Design 288
Sharon E. Norris, Tracy H. Porter
54. Job Satisfaction 292
Wanda M. Costen
55. Leadership Development 296
Robert K. Prescott, Keri Laine Williamson
56. Learning and Development 302
Karen L. Milheim
57. Leisure Counseling 305
Steven N. Waller
58. Loyalty 310
Andrea Burns
59. Merit Pay 314
Karen McMillen Dielmann
60. National Labor Relations Act 317
Cory Smith
61. National Labor Relations Board 321
William B. Werner
x Contents
62. Negligent Hiring 324
David Washington
63. New Employee Orientation 327
Jim Bowles
64. Ombuds 331
John Dolan
65. Organizational Citizenship 336
Victoria Derderian
66. Outsourcing 341
Ashley Snyder
67. Pay Grades 346
Karen McMillen Dielmann
68. Performance Aids 348
Robert D. Jackson
69. Performance Management 353
D. Renee Tanner
70. Progressive Discipline 359
Wanda M. Costen
71. Project Management 363
Lynda Carter, Gerri Hura
72. Quality Circles 370
Eric Bergstrom
73. Recreation Programs 373
Steven N. Waller, Ni-Eric D. Perkins
74. Recruitment and Selection 379
Wanda M. Costen
75. Self-Directed Work Teams 388
Wendy S. Becker