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The Effects of Transformational Leadership on Followers’ Creativity and Innovation A thesis submitted in fulfilment of the requirements for the degree of Doctor of Philosophy in Management Studies By Saud Alarifi Brunel Business School Brunel University June, 2014 I ABSTRACT Today, the revolution of knowledge, innovation, and information is considered as important factors for psychological, technological, economical, and social world. Organisations are facing big challenges such as globalisation, emergence of knowledge based economies, intense competition, and rapid technological developments. The literature reveals controlling these challenges through innovative and creative abilities of organisation with the support of their leadership. This study examines the relationship between transformational leadership and innovation at the organisational level and creativity at the individual level in Saudi Arabia. The Kingdom of Saudi Arabia is facing the problems because of being a young, wealthy and a developing country. The current state of innovation in its public sector and human resources creativity provides insights to policy makers with reference to the leadership approaches in this country. With the support of the relevant literature gap, a theoretical framework has been developed that explains how transformational leaders of the public sector organisations influence followers’ creativity and organisational innovation. To investigate this relationship, the researcher adapted a survey instrument to obtain the date from Public Security organisation. A Self-administrated questionnaire was distributed to employees who were randomly selected from the organisation. After screening, final sample of 503 was selected for the study data analysis. The results show that transformational leadership is positively and significantly correlated to the follower’s creativity and organisational innovation. Furthermore, positive and significant relationships were found between follower’s creativity and organisational innovation. In addition, the relationship between the transformational leadership and follower’s creativity through the mediating role of employee psychological empowerment, support for innovation, workplace relationship, and employee learning were found positive and significant. However, intrinsic motivation does not significantly mediate the relationship between transformational leadership and creativity. The findings of this research contribute to the behavioural and psychological literature in general and for transformational leadership literature in particular. They provide supportive insights into the state of transformational leadership for field experts, policy makers, and administration of the public security organisations especially from the Gulf countries. II ACKNOWLEDGEMENTS It was like a dream to complete my PhD thesis work and today it is going to be true. To this context, first of all I would like to thank my God, the almighty, who provided me with knowledge and power and made it possible to complete this doctoral thesis. During this journey, I got many ups and downs as a research student at Brunel University and at one time I was thinking to quit this journey but the critical experience was giving me the strength to continue despite all difficulties. However, the completion of this difficult journey was impossible without possible guidance, encouragement, and support that I received from my supervisors during the time that I stayed at the University. I am indebted to my first supervisor, Dr. Abrahim Althonayan, for his superb supervision, encouragement, continuous guidance and support for this achievement. His passion for research has been exceptionally inspirational. I really thank you very much Dr. Althonayan. I would like to pay my thanks to my employer, public security sector of Kingdom of Saudi Arabia for funding my doctoral degree. I am also thankful to the Ministry of Interior, Kingdom of Saudi Arabia who facilitated this journey. Also many thanks go to employees who participated in my study and also all staff members at Brunel Business School for their kind support during my PhD studies. My greatest indebtedness is to my elder brothers, sisters, wife, and my children, I cannot find adequate words to express how essential your inspiration and support were to bring me to this point. My sincere appreciation and thanks are also due to Prof. Dr. Naimatullah Shah and Dr. Hassan Almahdi, Dr. Faris Alsobhi, who have been a constant source of encouragement throughout this journey. Lastly, I warmly extend thanks to all my colleagues at Brunel Business School for their continuous encouragement and support, as well as many thanks to all my friends and colleagues from Brunel and outside for their time, advice and moral support to ensure the completion of the thesis. III DECLARATION I hereby declare that this piece of research work has not been submitted within a degree program in support of an application for another qualification or degree programme at this or any other institution. I also declare that, this work has been written by me and I am responsible for the work submitted in this thesis. During the preparation of this thesis work, some papers were prepared as listed below. The remaining parts of the thesis have not yet been published. Conferences/Published Papers/Symposiums 1) Alarifi, S. And Althonayan, A. (2013) “The Effects of Transformational Leadership nd on Followers’ Creativity in Public Sector”, 2 International Conference on Management, Behavioural Science and Economic Issues (ICMBE 2013), Dubai, UAE, (CD-Proceedings). 2) Alarifi, S. And Althonayan, A. (2013) “Investigating the Role of Transformational Leadership on Followers’ Creativity through Mediating Support for Innovation and Workplace Relationship: A Conceptual Approach”, International Journal of Humanities and Management Science (IJHMS), 1(4), pp.2320-4036.  Empowering Employees and its Role in Enhancing Organisational Innovation: Paper presented at Doctoral Symposia, 2010, Brunel University, UK  The effects of transformational leadership on followers’ creativity and organisational innovation in public sector: Paper presented at Doctoral Symposia, 2011, Brunel University, UK (Best Paper)  The effects of transformational leadership on followers’ creativity and organisational innovation in public sector: Paper presented at Doctoral Symposia, 2012, Brunel University, UK.  The effects of transformational leadership on followers’ creativity and organisational innovation in public sector: Paper presented at Doctoral Symposia, 2013, Brunel University, UK. Signature: -------------------------- Date: -------------------------------- IV DEDICATION I would like to dedicate this thesis to my family for their continual love and support, which helped me to achieve my vision. V ABBREVIATIONS BTS =Bartlett’s test of Sphericity CFA = Confirmatory factor analysis COMP = Competition CRTY = Creativity EFA = Exploratory factor analysis EMLE = Employee Learning IDAT= Idealised Attribute IMPT = Impact INBE = Idealised Behaviour INCO = Individual Consideration INMO = Inspirational Motivation INST = Intellectual Stimulation INTM = Intrinsic Motivation KMO = Kaiser-Meyer-Olkin KSA = Kingdom of Saudi Arabia MENG = Meaning MLQ = Multifactor Leadership Questionnaire ORIN = Organisational Innovation. PESI = Perception of Support for Innovation SEDE = Self-determination SEM = Structural equation modelling. SPSS= Statistical package for social sciences UK= United Kingdome USA =United States of America WOSR = Workplace Social Relationships α = Cronbach’s coefficient alpha VI TABLE OF CONTENTS ABSTRACT ................................................................................................................................................ I ACKNOWLEDGEMENTS ....................................................................................................................... II DECLARATION ...................................................................................................................................... III DEDICATION ......................................................................................................................................... IV ABBREVIATIONS ................................................................................................................................... V LIST OF TABLES .................................................................................................................................... IX LIST OF FIGURES ................................................................................................................................... X CHAPTER ONE ........................................................................................................................................ 1 INTRODUCTION ..................................................................................................................................... 1 1.1 RESEARCH BACKGROUND ..................................................................................................... 1 1.2 RESEARCH AIM AND OBJECTIVES ....................................................................................... 2 1.3 SIGNIFICANCE OF THE STUDY .............................................................................................. 4 1.4 RESEARCH QUESTIONS ........................................................................................................... 6 1.5 RESEARCH METHODOLOGY .................................................................................................. 7 1.5.1 RATIONALE OF THE STUDY .............................................................................................................. 8 1.6 RESEARCH CONTEXT ............................................................................................................ 11 1.7 THESIS STRUCTURE ............................................................................................................... 14 CHAPTER TWO ..................................................................................................................................... 16 LITERATURE REVIEW ........................................................................................................................ 16 2.1.1. INTRODUCTION ................................................................................................................... 16 2.1.2. LEADERSHIP ........................................................................................................................ 17 2.1.3. LEADERSHIP: A NEW APPROACH ................................................................................... 18 TRANSFORMATIONAL LEADERSHIP .............................................................................................. 20 2.1.4. TRANSACTIONAL AND TRANSFORMATIONAL LEADERSHIP ...................................................... 22 2.2. TRANSFORMATIONAL LEADERSHIP DIMENSIONS ........................................................ 24 2.2.1. CHARISMATIC ROLE OR IDEALISED INFLUENCE ...................................................................... 24 2.2.2. INSPIRATIONAL MOTIVATION ................................................................................................... 24 2.3. CREATIVITY AND INNOVATION .......................................................................................... 26 2.3.1. TRANSFORMATIONAL LEADERSHIP AND FOLLOWERS’ CREATIVITY ...................................... 28 2.3.2. TRANSFORMATIONAL LEADERSHIP AND ORGANISATIONAL INNOVATION ............................. 29 2.3.3. TRANSFORMATIONAL LEADERSHIP AND SUPPORT FOR INNOVATION ..................................... 31 2.3.4. TRANSFORMATIONAL LEADERSHIP AND INTRINSIC MOTIVATION ......................................... 32 2.3.5. TRANSFORMATIONAL LEADERSHIP AND ORGANISATIONAL LEARNING ................................. 34 2.3.6. TRANSFORMATIONAL LEADERSHIP AND WORKPLACE RELATIONSHIP .................................. 34 2.4. RESEARCH STUDIES IN TRANSFORMATIONAL LEADERSHIP ..................................... 35 2.5. RESEARCH GAP ....................................................................................................................... 51 2.6. SUMMARY ................................................................................................................................. 53 CHAPTER THREE: THEORETICAL FRAMEWORK ....................................................................... 54 3. INTRODUCTION ........................................................................................................................... 54 3.1 THEORETICAL FRAMEWORK .................................................................................................... 55 3.1.1 TRANSFORMATIONAL LEADERSHIP AND FOLLOWERS’ CREATIVITY............................................ 68 3.1.2 TRANSFORMATIONAL LEADERSHIP, EMPOWERMENT, AND CREATIVITY ................................... 70 VII 3.1.3 TRANSFORMATIONAL LEADERSHIP, INTRINSIC MOTIVATION, AND CREATIVITY .................. ..711 3.1.4 TRANSFORMATIONAL LEADERSHIP, SUPPORT FOR INNOVATION, AND CREATIVITY ................. 73 3.1.5 TRANSFORMATIONAL LEADERSHIP, WORKPLACE RELATIONSHIPS, AND CREATIVITY ............. 74 3.1.6 TRANSFORMATIONAL LEADERSHIP, ORGANISATIONAL LEARNING, AND CREATIVITY.............. 75 3.1.7 TRANSFORMATIONAL LEADERSHIP AND ORGANISATIONAL INNOVATION ................................. 76 3.1.8 FOLLOWERS CREATIVITY AND ORGANISATIONAL INNOVATION ................................................. 78 3.2 SUMMARY ................................................................................................................................. 79 CHAPTER FOUR: RESEARCH METHODOLOGY ............................................................................ 80 4.1. INTRODUCTION ....................................................................................................................... 80 4.2. RESEARCH PHILOSOPHY AND APPROACHES .................................................................. 80 4.3. SELECTION OF QUANTITATIVE RESEARCH APPROACH AND JUSTIFICATION ...... 84 4.4. RATIONALE FOR CHOOSING A METHODOLOGY WITH REFERENCES ..................... 85 4.5. RESEARCH DESIGN ................................................................................................................. 89 4.6. DEVELOPING SURVEY QUESTIONNAIRE .......................................................................... 92 4.6.1. SURVEY QUESTIONNAIRE .......................................................................................................... 92 4.6.2. MEASUREMENT SCALES ............................................................................................................ 93 4.7. PILOT STUDY ........................................................................................................................... 95 4.8. RESEARCH PROTOCOL ......................................................................................................... 96 4.9. RELIABILITY AND VALIDITY ............................................................................................... 97 4.10. MAIN STUDY ............................................................................................................................. 98 4.10.1. POPULATION AND SAMPLING .................................................................................................... 98 4.10.2. TARGETED SAMPLES ................................................................................................................. 98 4.10.3. DATA COLLECTION PROCEDURE .............................................................................................. 98 4.10.4. DATA ANALYSIS TECHNIQUES AND STATISTICAL PACKAGES ................................................. 99 4.11. ETHICAL CONSIDERATION ................................................................................................ 100 4.12. SUMMARY ............................................................................................................................... 101 CHAPTER FIVE: DATA COLLECTION AND ANALYSIS .............................................................. 102 5.1. INTRODUCTION ..................................................................................................................... 102 5.2. PILOT STUDY ......................................................................................................................... 102 5.3. MAIN STUDY ........................................................................................................................... 107 5.4. DATA COLLECTION PROCESS ........................................................................................... 107 5.5. DATA SCREENING PRIOR TO DATA ANALYSIS ............................................................. 108 5.5.1. TREATMENT OF MISSING DATA .............................................................................................. 109 5.5.2. OUTLIERS ................................................................................................................................. 109 5.5.3. NORMALITY ............................................................................................................................. 113 5.5.4. LINEARITY ............................................................................................................................... 117 5.5.5. HOMOSCEDASTICITY ............................................................................................................... 119 5.6. SAMPLE CHARACTERISTICS OF THE RESPONDENTS ................................................. 122 5.7. RELIABILITY AND VALIDITY ............................................................................................. 126 5.8. FACTOR ANALYSIS ............................................................................................................... 132 5.9. HYPOTHESES TESTING ........................................................................................................ 153 5.10. SUMMARY ............................................................................................................................... 164 CHAPTER SIX: DISCUSSION ............................................................................................................ 165 6.1. INTRODUCTION ..................................................................................................................... 165 6.2. POPULATION AND SAMPLE ISSUE .................................................................................... 166 VIII 6.3. MEASUREMENT SCALE PURIFICATION .......................................................................... 168 6.4. DISCUSSION OF THE RESULTS ........................................................................................... 171 6.4.1. TRANSFORMATIONAL LEADERSHIP AND FOLLOWERS’ CREATIVITY .................................... 172 6.4.1.1. Transformational Leadership and Followers’ Creativity through mediating of Psychological Empowerment ............................................................................................................... 173 6.4.1.2. Transformational Leadership and Followers’ Creativity through mediating of Intrinsic Motivation ............................................................................................................................................. 175 6.4.1.3. Transformational Leadership and Followers’ Creativity through mediating of Support for Innovation ............................................................................................................................................. 176 6.4.1.4. Transformational Leadership and Followers’ Creativity through mediating of Workplace Relationship .......................................................................................................................................... 177 6.4.1.5. Transformational Leadership and Followers’ Creativity through mediating of Employee Learning 179 6.4.2. TRANSFORMATIONAL LEADERSHIP AND ORGANISATIONAL INNOVATION ........................... 180 6.4.3. FOLLOWERS’ CREATIVITY AND ORGANISATIONAL INNOVATION ......................................... 181 6.5. SUMMARY ............................................................................................................................... 183 CHAPTER SEVEN ............................................................................................................................... 185 CONCLUSIONS, IMPLICATIONS, LIMITATIONS, RECOMMENDATION, AND FUTURE RESEARCH........................................................................................................................................... 185 7.1. INTRODUCTION ..................................................................................................................... 185 7.2. CONTRIBUTION OF THIS THESIS ...................................................................................... 187 7.3. RESEARCH IMPLICATIONS ................................................................................................ 187 7.3.1. THEORETICAL IMPLICATIONS ................................................................................................ 187 7.3.2. PRACTICAL IMPLICATIONS ..................................................................................................... 191 7.3.3. METHODOLOGICAL IMPLICATIONS ........................................................................................ 194 7.4. RESEARCH LIMITATION ..................................................................................................... 196 7.4.1. THEORETICAL LIMITATIONS .................................................................................................. 196 7.4.2. METHODOLOGICAL LIMITATIONS .......................................................................................... 198 7.5. RECOMMENDATIONS AND FUTURE RESEARCH AVENUE .......................................... 199 REFERENCES ...................................................................................................................................... 202 APPENDIX 1: SURVEY QUESTIONNAIRE IN ENGLISH LANGUAGE ................................... 226 APPENDIX 2: SURVEY QUESTIONNAIRE IN ARABIC LANGUAGE ...................................... 233 APPENDIX 3 CODING FOR QUESTIONS ITEM ........................................................................ 242 APPENDIX 4 MISSING VALUE .................................................................................................... 246 APPENDIX 5 CASE SUMMARIES OF MAHALANOBIS’S DISTANCE ......................................... 250 APPENDIX 6: THE ADMINISTRATIVE STRUCTURE OF THE MINISTRY OF INTERIOR..….254 APPENDIX 7: THE ADMINISTRATIVE STRUCTURE OF PUBLIC SECURITY SECTOR…..…255 IX LIST OF TABLES Table 2.1: Research Studies in Transformational Leadership ................................................... 42 Table 3.1: Summary of the Literature.................................................................................... 57 Table 4.1: Steps for research design ...................................................................................... 92 Table 4.2: Purpose of the Pilot Survey .................................................................................. 95 Table 4.3: Time Schedule for the Research ............................................................................ 96 Table 5.1: Demographic characteristics of participants (N=47) .............................................. 104 Table 5.2: Cronbach’s Alpha Reliability ............................................................................. 106 Table 5.3: Univariate and Multivariate Outliers Results ........................................................ 112 Table 5.4: Descriptive Statistics ......................................................................................... 115 Table 5.5: Tests of Normality ............................................................................................ 116 Table 5.6: Pearson’s Correlations ....................................................................................... 118 Table 5.7: Test of Homogeneity of Variance ........................................................................ 120 Table 5.8: Demographic characteristics of participants (N=503) ............................................. 124 Table 5.9: Cronbach’s Alpha Reliability ............................................................................. 127 Table 5.10: Pearson’s Correlation of Individual Items ........................................................... 129 Table 5.11: Pearson’s Correlation of Individual Items ........................................................... 130 Table 5.12: Pearson’s Correlation of Individual Items ........................................................... 131 Table 5.13: Pearson’s Correlation of Individual Items ........................................................... 132 Table 5.14: KMO and Bartlett's Test ................................................................................... 134 Table 5.15: KMO and Bartlett's Test ................................................................................... 134 Table 5.16: KMO and Bartlett's Test ................................................................................... 135 Table 5.17: Communalities ................................................................................................ 136 Table 5.18:Communalities ................................................................................................. 137 Table 5.19:Communalities ................................................................................................. 138 a Table 5.20:Rotated Component Matrix .............................................................................. 139 Table 5.21:Total Variance Explained .................................................................................. 140 Table 5.22: Rotated Component Matrixa ............................................................................. 141 Table 5.23: Total Variance Explained ................................................................................. 143 Table 5.24: Rotated Component Matrixa ............................................................................. 145 Table 5.25: Total Variance Explained ................................................................................. 146 Table 5.26: Pearson’s Correlations ..................................................................................... 155 Table 5.27: Results of the Regression Analysis for Follower’s Creativity ................................ 156 Table 5.28: Results of the Regression Analysis for Follower’s Creativity ................................ 157 Table 5.29: Results of the Regression Analysis for Follower’s Creativity ................................ 158 Table 5.30: Results of the Regression Analysis for Follower’s Creativity ................................ 159 Table 5.31: Results of the Regression Analysis for Follower’s Creativity ................................ 160 Table 5.32: Results of the Regression Analysis for Follower’s Creativity ................................ 161 Table 5.33: Results of the Regression Analysis for Organisational Innovation ......................... 162 Table 5.34: Results of Regression Analysis ......................................................................... 163

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