The Effective Public Manager: Achieving Success in a Changing Government (The Jossey-Bass Nonprofit and Public Management Series)

338 Pages·2002·0.92 MB·English

by  Steven Cohen

The Effective
Public Manager,
Third Edition
Achieving Success in a
Changing Government
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The Effective Public Manager,
Third Edition
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Steven Cohen, William Eimicke
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The Effective
Public Manager,
Third Edition
Achieving Success in a
Changing Government
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Copyright © 2002 by John Wiley & Sons, Inc. All rights reserved.
Published by Jossey-Bass
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Library of Congress Cataloging-in-Publication Data
Cohen, Steven, 1953-
The effective public manager: achieving success in a changing government /
Steven Cohen, William Eimicke.—3rd ed. p. cm.—(The Jossey-Bass nonprofit and
public management series)
Rev. ed. of: The new effective public manager. c1995.
Includes bibliographical references and index.
ISBN 0–7879–5938–3 (alk. paper)
1. Public administration. I. Eimicke, William B. II. Cohen, Steven,1953-
New effective public manager. III. Title. IV. Series.
JF1351 .C574 2002
352.3—dc21 2002008569
FIRSTEDITION
HB Printing 10 9 8 7 6 5 4 3 2 1
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Contents
Preface ix
The Authors xxi
1. The Crisis in Public Management 1
2. Defining Effective Public Management 13
3. How to Find and Keep Good People 39
4. Developing Effective Working Relationships 77
5. Structuring Systems, Tasks, and Responsibilities 91
6. Understanding and Applying Innovation 119
Strategies in the Public Sector
7. The Art and Craft of Contracting 143
8. Gathering, Organizing, and Using Information 157
9. Mastering the Budgetary Process 187
10. Shaping Organizational Goals and Strategies 209
11. Dealing with the Media, Legislative Bodies, 237
and Interest Groups
12. Surviving and Thriving in Public Service 267
References 287
Additional Resources 297
Index 299
vii
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