T D I HE IVERSITY NDEX This page intentionally left blank THE D IVERSITY I NDEX The Alarming Truth About Diversity in Corporate America . . . and What Can Be Done About It Susan E. Reed American Management Association New York • Atlanta • Brussels • Chicago • Mexico City • San Francisco Shanghai • Tokyo • Toronto • Washington, D.C. Bulkdiscountsavailable.Fordetailsvisit: www.amacombooks.org/go/specialsales Orcontactspecialsales: Phone:800-250-5308 Email:[email protected] ViewalltheAMACOMtitlesat:www.amacombooks.org Thispublicationisdesignedtoprovideaccurateandauthoritative informationinregardtothesubjectmattercovered.Itissoldwiththe understandingthatthepublisherisnotengagedinrenderinglegal, accounting,orotherprofessionalservice.Iflegaladviceorotherexpert assistanceisrequired,theservicesofacompetentprofessionalperson shouldbesought. SectionsofthisbookwerepreviouslypublishedbytheAliciaPatterson Foundation. LibraryofCongressCataloging-in-PublicationData Reed,SusanE. Thediversityindex:thealarmingtruthaboutdiversityincorporateAmericaandwhat canbedoneaboutit/SusanE.Reed. p. cm. Includesbibliographicalreferencesandindex. ISBN-13:978-0-8144-1649-5 ISBN-10:0-8144-1649-7 1.Diversityintheworkplace—UnitedStates. 2.Executives—UnitedStates. I.Title. HF5549.5.M5R44 2012 658.7008—dc23 2011018635 (cid:2)2011SusanE.Reed. Allrightsreserved. PrintedintheUnitedStatesofAmerica. Thispublicationmaynotbereproduced,storedinaretrieval system,ortransmittedinwholeorinpart,inanyformorby anymeans,electronic,mechanical,photocopying,recording, orotherwise,withoutthepriorwrittenpermissionofAMACOM, adivisionofAmericanManagementAssociation,1601Broadway, NewYork,NY10019 AboutAMA AmericanManagementAssociation(www.amanet.org)isaworld leaderintalentdevelopment,advancingtheskillsofindividualsto drivebusinesssuccess.Ourmissionistosupportthegoalsof individualsandorganizationsthroughacompleterangeofproducts andservices,includingclassroomandvirtualseminars,webcasts, webinars,podcasts,conferences,corporateandgovernmentsolutions, businessbooksandresearch.AMA’sapproachtoimprovingperformance combinesexperientiallearning—learningthroughdoing—withopportunities forongoingprofessionalgrowthateverystepofone’scareerjourney. Printingnumber 10 9 8 7 6 5 4 3 2 1 Forthestrivers... This page intentionally left blank Contents Introduction 1 CHAPTER 1— TheDiversityBuffet 17 CHAPTER 2— Merck’sDeliberate Strategy:Just DoIt 37 CHAPTER 3— APlanfor Progress 69 CHAPTER 4— TheRealityofChangeMustAccompany theRhetoricofChange 85 CHAPTER 5— TheCostofExclusion 111 CHAPTER 6— ScalingUp:CreatingaMinoritySupply Chain 135 CHAPTER 7— NoRoomattheTop 161 CHAPTER 8— AffinityGroups:PlansforProgressforEmployees 189 CHAPTER 9— ImportingtheImportantPeople 213 CHAPTER 10— ANewPlanforProgress 235 Epilogue 255 Notes 257 Acknowledgments 281 Index 285 vii AmericanManagememtAssociation • www.amanet.org This page intentionally left blank T D I HE IVERSITY NDEX
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