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The diversity index : the alarming truth about diversity in corporate America and what can be done about it PDF

305 Pages·2011·3.38 MB·English
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T D I HE IVERSITY NDEX This page intentionally left blank THE D IVERSITY I NDEX The Alarming Truth About Diversity in Corporate America . . . and What Can Be Done About It Susan E. Reed American Management Association New York • Atlanta • Brussels • Chicago • Mexico City • San Francisco Shanghai • Tokyo • Toronto • Washington, D.C. Bulkdiscountsavailable.Fordetailsvisit: www.amacombooks.org/go/specialsales Orcontactspecialsales: Phone:800-250-5308 Email:[email protected] ViewalltheAMACOMtitlesat:www.amacombooks.org Thispublicationisdesignedtoprovideaccurateandauthoritative informationinregardtothesubjectmattercovered.Itissoldwiththe understandingthatthepublisherisnotengagedinrenderinglegal, accounting,orotherprofessionalservice.Iflegaladviceorotherexpert assistanceisrequired,theservicesofacompetentprofessionalperson shouldbesought. SectionsofthisbookwerepreviouslypublishedbytheAliciaPatterson Foundation. LibraryofCongressCataloging-in-PublicationData Reed,SusanE. Thediversityindex:thealarmingtruthaboutdiversityincorporateAmericaandwhat canbedoneaboutit/SusanE.Reed. p. cm. Includesbibliographicalreferencesandindex. ISBN-13:978-0-8144-1649-5 ISBN-10:0-8144-1649-7 1.Diversityintheworkplace—UnitedStates. 2.Executives—UnitedStates. I.Title. HF5549.5.M5R44 2012 658.7008—dc23 2011018635 (cid:2)2011SusanE.Reed. Allrightsreserved. PrintedintheUnitedStatesofAmerica. Thispublicationmaynotbereproduced,storedinaretrieval system,ortransmittedinwholeorinpart,inanyformorby anymeans,electronic,mechanical,photocopying,recording, orotherwise,withoutthepriorwrittenpermissionofAMACOM, adivisionofAmericanManagementAssociation,1601Broadway, NewYork,NY10019 AboutAMA AmericanManagementAssociation(www.amanet.org)isaworld leaderintalentdevelopment,advancingtheskillsofindividualsto drivebusinesssuccess.Ourmissionistosupportthegoalsof individualsandorganizationsthroughacompleterangeofproducts andservices,includingclassroomandvirtualseminars,webcasts, webinars,podcasts,conferences,corporateandgovernmentsolutions, businessbooksandresearch.AMA’sapproachtoimprovingperformance combinesexperientiallearning—learningthroughdoing—withopportunities forongoingprofessionalgrowthateverystepofone’scareerjourney. Printingnumber 10 9 8 7 6 5 4 3 2 1 Forthestrivers... This page intentionally left blank Contents Introduction 1 CHAPTER 1— TheDiversityBuffet 17 CHAPTER 2— Merck’sDeliberate Strategy:Just DoIt 37 CHAPTER 3— APlanfor Progress 69 CHAPTER 4— TheRealityofChangeMustAccompany theRhetoricofChange 85 CHAPTER 5— TheCostofExclusion 111 CHAPTER 6— ScalingUp:CreatingaMinoritySupply Chain 135 CHAPTER 7— NoRoomattheTop 161 CHAPTER 8— AffinityGroups:PlansforProgressforEmployees 189 CHAPTER 9— ImportingtheImportantPeople 213 CHAPTER 10— ANewPlanforProgress 235 Epilogue 255 Notes 257 Acknowledgments 281 Index 285 vii AmericanManagememtAssociation • www.amanet.org This page intentionally left blank T D I HE IVERSITY NDEX

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As we mark the 50th anniversary of President Kennedy's Executive Order calling for a thoroughly integrated workplace, it's time to assess which corporations have contributed the most to this advancement and which have not. While it's true that more women and minorities can be found at the top of man
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