The Diversity Bonus: How Great Teams Pay Off in the Knowledge Economy PDF
Preview The Diversity Bonus: How Great Teams Pay Off in the Knowledge Economy
"Requiredf olrree aadwdehironws gan tt ou nlotchfkeu plolt ential anpde rforomfta hnectieer a ms." -MATTB REITFELDCEhRi,fe TalOeffincte Brl,a ckRock The DIVERSITY BONUS HOW GREATTE AMPSA YO FF INT HEK NOWLEDGE ECONOMY SCOTTE .P AGE THE DIVERSITY BONUS Earl Lewis and Nancy Cantor, Series Editors Other books in this series: Earl Lewis and Nancy Cantor, editors, Our Compelling Interests: The Value of Diversity for Democracy and a Prosperous Society THE DIVERSITY BONUS HOW GREAT TEAMS PAY OFF IN THE KNOWLEDGE ECONOMY SCOTT E. PAGE PRINCETON UNIVERSITY PRESS PRINCETON & OXFORD Copyright © 2017 by Prince ton University Press and The Andrew W. Mellon Foundation Requests for permission to reproduce material from this work should be sent to Permissions, Prince ton University Press Published by Prince ton University Press, 41 William Street, Prince ton, New Jersey 08540 In the United Kingdom: Prince ton University Press, 6 Oxford Street, Woodstock, Oxfordshire OX20 1TR press . princeton. edu Cover design by Karl Spurzem All Rights Reserved First paperback printing, 2019 Paperback ISBN 978-0-691-19153-9 Cloth ISBN 978-0-691-17688-8 Library of Congress Control Number: 2017938361 British Library Cataloging- in- Publication Data is available This book has been composed in Sabon and Trade Gothic Printed on acid- free paper. ∞ Printed in the United States of Amer i ca 125-77747_ch00_2P.indd 4 11/23/18 7:51 PM To Pat Gurin, for helping so many of us think in deeper, more complex ways. Great ideas push the world forward. And they can come from anywhere. At Apple, we rely on our employees’ diverse backgrounds and perspectives to spark innovation. So we’re hiring more inclusively, choosing partners who make diversity a priority, and creating opportunities for the next generation. APPLE We should understand that diversity and inclusion are not “something nice” to do in addition to our “real work,” but are central to mission success. CHARLES F. BOLDEN JR., NASA ADMINISTRATOR Encouraging a broad range of opinions, ideas and perspectives helps us drive creativity and innovation across the com pany. THE WALT DISNEY COM PANY The issues we face demand sustained effort and insight from a broad array of p eople, who bring a variety of perspectives, backgrounds, knowledge, and experiences to the challenge. ROBERT WOOD JOHNSON FOUNDATION Our diversity makes us a better com pany, a stronger com pany, by bringing in fresh ideas, perspectives, experiences, and life responsibilities, and by fostering a truly collaborative workplace. FORD MOTOR COM PANY At Dartmouth, differences are embraced and ideas are challenged. Our diverse community of students, faculty, and staff come together to share perspectives, learn, and grow. DARTMOUTH COLLEGE The FDIC recognizes that its strength comes from the dedication, experience, talents, and perspectives of every employee. FEDERAL DEPOSIT INSURANCE CORPORATION CONTENTS Introduction xi Earl Lewis and Nancy Cantor PROLOGUE The Contrary Assumption 1 CHAPTER ONE Diversity Bonuses: The Idea 13 CHAPTER TWO Cognitive Repertoires 52 CHAPTER THREE Diversity Bonuses: The Logic 68 CHAPTER FOUR Identity Diversity 133 CHAPTER FIVE The Empirical Evidence 162 CHAPTER SIX Diversity Bonuses and the Business Case 184 CHAPTER SEVEN Practice: D&T + D&I 209 COMMENTARY What Is the Real Value of Diversity in Organ izations? Questioning Our Assumptions 223 Katherine W. Phillips Appendix: The Diversity Prediction Theorem 247 Notes 251 Bibliography 271 Index 287 Discussion Questions 303
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